09/03
2-336
DC 3535/2240/1632, WC M24
16-379, 16-380
Initial issue
Status Indicator RAPs
16-379 DFE/ESS Communication Failure 9
ACK not received after 2 resends because an overrun error was declared by the IOT hard-
ware.
Initial Actions
Switch the power off, then on. If the problem continues, check the connections at the MCU
PWB and the I/F PWB. Check that the DDI cables from the Network Controller (NC) to the IOT
are secured and are free from damage.
Procedure
Switch off the power. Disconnect the DDI cables and the network cable from the NC to the IOT.
Switch on the power.
The fault, or another DFE communications fault (16-361 through 16-
390) is still present.
Y
N
Reload DFE software. If the problem persists, Switch the DDI cables from the NC to the
IOT (switch both ends). If the problem changes, replace the cables.
If the problem continues, verify that the NC is functioning correctly. Refer to the NC ser-
vice documentation.
•
Reload IOT software.
•
Replace the VSEL PWB (
PL 13.1
).
•
Replace the ESS PWB (
PL 13.1
).
•
Replace the MCU PWB (
PL 13.1
).
If the problem persists, replace the Network Controller.
16-380 DFE/ESS Communication Failure 10
NAK-generated sequence number error.
Initial Actions
Switch the power off, then on. If the problem continues, check the connections at the MCU
PWB and the I/F PWB. Check that the DDI cables from the Network Controller (NC) to the IOT
are secured and are free from damage.
Procedure
Switch off the power. Disconnect the DDI cables and the network cable from the NC to the IOT.
Switch on the power.
The fault, or another DFE communications fault (16-361 through 16-
390) is still present.
Y
N
Reload DFE software. If the problem persists, Switch the DDI cables from the NC to the
IOT (switch both ends). If the problem changes, replace the cables.
If the problem continues, verify that the NC is functioning correctly. Refer to the NC ser-
vice documentation.
•
Reload IOT software.
•
Replace the VSEL PWB (
PL 13.1
).
•
Replace the ESS PWB (
PL 13.1
).
•
Replace the MCU PWB (
PL 13.1
).
If the problem persists, replace the Network Controller.
Summary of Contents for DocuColor 2240
Page 3: ...09 03 2 DC 3535 2240 1632 WC M24 Initial issue Introduction...
Page 8: ...09 03 vii DC 3535 2240 1632 WC M24 Introduction Initial issue Translated Warnings...
Page 23: ...09 03 xxii DC 3535 2240 1632 WC M24 Initial issue Introduction...
Page 25: ...09 03 1 2 DC 3535 2240 1632 WC M24 Initial issue Service Call Procedures...
Page 45: ...09 03 2 12 DC 3535 2240 1632 WC M24 Initial issue Status Indicator RAPs...
Page 51: ...09 03 2 18 DC 3535 2240 1632 WC M24 1 306 Initial issue Status Indicator RAPs...
Page 91: ...09 03 2 58 DC 3535 2240 1632 WC M24 3 986 Initial issue Status Indicator RAPs...
Page 113: ...09 03 2 80 DC 3535 2240 1632 WC M24 4 908 Initial issue Status Indicator RAPs...
Page 147: ...09 03 2 114 DC 3535 2240 1632 WC M24 6 391 Initial issue Status Indicator RAPs...
Page 189: ...09 03 2 156 DC 3535 2240 1632 WC M24 7 960 7 969 Initial issue Status Indicator RAPs...
Page 209: ...09 03 2 176 DC 3535 2240 1632 WC M24 8 631 8 900 Initial issue Status Indicator RAPs...
Page 251: ...09 03 2 218 DC 3535 2240 1632 WC M24 9 932 9 933 Initial issue Status Indicator RAPs...
Page 357: ...09 03 2 324 DC 3535 2240 1632 WC M24 15 790 Initial issue Status Indicator RAPs...
Page 417: ...09 03 2 384 DC 3535 2240 1632 WC M24 16 981 16 982 Initial issue Status Indicator RAPs...
Page 495: ...09 03 2 462 DC 3535 2240 1632 WC M24 20 798 20 799 Initial issue Status Indicator RAPs...
Page 497: ...09 03 2 464 DC 3535 2240 1632 WC M24 021 360 Initial issue Status Indicator RAPs...
Page 721: ...09 03 2 688 DC 3535 2240 1632 WC M24 116 900 Initial issue Status Indicator RAPs...
Page 727: ...09 03 2 694 DC 3535 2240 1632 WC M24 121 350 Initial issue Status Indicator RAPs...
Page 729: ...09 03 2 696 DC 3535 2240 1632 WC M24 202 399 Initial issue Status Indicator RAPs...
Page 745: ...09 03 3 2 DC 3535 2240 1632 WC M24 Initial issue Image Quality...
Page 783: ...09 03 3 40 DC 3535 2240 1632 WC M24 IBT Cleaner Streak Initial issue Image Quality...
Page 805: ...09 03 4 22 DC 3535 2240 1632 WC M24 REP 4 4 Initial issue Repairs and Adjustments...
Page 947: ...09 03 4 164 DC 3535 2240 1632 WC M24 ADJ 6 1 Initial issue Repairs and Adjustments...
Page 971: ...09 03 4 188 DC 3535 2240 1632 WC M24 ADJ 9 15 Initial issue Repairs and Adjustments...
Page 973: ...09 03 4 190 DC 3535 2240 1632 WC M24 ADJ 12 1 Initial issue Repairs and Adjustments...
Page 1093: ...09 03 6 2 DC 3535 2240 1632 WC M24 Initial issue General Procedures and Information...
Page 1239: ...09 03 7 2 DC 3535 2240 1632 WC M24 Initial issue Wiring Data...
Page 1283: ...09 03 7 46 DC 3535 2240 1632 WC M24 Plug Jack Locations Initial issue Wiring Data...
Page 1285: ...09 03 7 48 DC 3535 2240 1632 WC M24 AC Wirenets Initial issue Wiring Data Figure 2 ACN Wirenet...
Page 1477: ...09 03 9 2 DC 3535 2240 1632 WC M24 Initial issue Installation...
Page 1489: ...09 03 9 14 DC 3535 2240 1632 WC M24 Fax Kit Installation Initial issue Installation...