Responsibility of the Manufacturer
9-2
Force EZ-C Series Service Manual
Responsibility of the Manufacturer
Valleylab is responsible for the safety, reliability, and performance of the
generator only under the following circumstances:
•
The user has followed the installation and setup procedures in this manual.
•
Persons authorized by Valleylab performed assembly operation,
readjustments, modifications, or repairs.
•
The electrical installation of the relevant room complies with local codes and
regulatory requirements, such as the IEC and BSI.
•
Equipment use is in accordance with the Valleylab instructions for use.
For warranty information, refer to the Warranty in the Preface of this manual.
Returning the Generator for Service
Before you return the generator, call your Valleylab Representative for assistance.
If instructed to send the generator to Valleylab, first obtain a Return
Authorization Number. Then, clean the generator and ship it to Valleylab for
service.
Step 1 – Obtain a Return Authorization Number
Call the Valleylab Customer Service Center for your area to obtain a Return
Authorization Number. Have the following information ready when you call:
•
hospital/clinic name/customer number
•
telephone number
•
department/address, city, state, and zip code
•
model number
•
serial number
•
description of the problem
•
type of repair to be done
Step 2 – Clean the Generator
A.
Turn off the generator, and unplug the power cord from the wall outlet.
Warning
Electric Shock Hazard
— Always turn off and unplug the generator before
cleaning.
Notice
Do not clean the generator with abrasive cleaning or disinfectant compounds,
solvents, or other materials that could scratch the panels or damage the
generator.
