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Step 6: In the Admin, do timestamps exist for program execution?
1.
❑
Are the programs enabled
2.
❑
Check ISY logs for signs of execution
3.
❑
Is the program code broken (ie. <Not Specified> devices)
4.
❑
Program syntax/logic issues
Step 7: No Status updates and/or multiple login prompts?
1.
❑
Configure Firewall Software
2.
❑
Try accessing ISY using https instead of http
Notes
In order to do a factory reset on INSTEON devices, most types of them require a 10 second
removal of power, then holding the set button for 5 to 10 seconds as power is restored.
If you have Windows7 HyperTerminal can be downloaded here:
23.3
ISY Diagnostics Menu
The ISY includes built-in tools to help troubleshoot problems that might occur, such as
Programs that do not behave as expected or communication issues to or from INSTEON
devices.
23.3.1
The Event Viewer
The Administrative Console’s Event Viewer can be an invaluable tool in helping to diagn
ose
problems. To access the Event Viewer, click on the
Tools
pull-down menu, then
Diagnostics
, then
Event Viewer
.
The Event Viewer window displays information on what is happening on your ISY, such as
commands sent to devices, information received from devices, programs that are executing,
and much more. There are several levels of detail available using the
Change Level
button
(level 3 being the most detailed). Use the
Save Log To
button to save the current Event
Viewer output to a text file.
Refer to
for details relating to the various logs generated by
the Event Viewer.
Summary of Contents for ISY-994i Series
Page 1: ...The ISY 994i Home Automation Cookbook ...
Page 35: ...Page 12 Figure 6 UDAjax Main Screen ...
Page 36: ...Page 13 Figure 7 UDAjax Devices Scenes Screen ...
Page 68: ...Page 45 Figure 44 NodeServer Configuration popup 5 2 5 Tools Menu Figure 45 Tools Menu ...
Page 102: ...Page 79 6 6 3 2Activate My OpenADR Portlet Figure 77 OpenADR My OpenADR Menu Option ...
Page 103: ...Page 80 6 6 3 3Configure OpenADR Settings Figure 78 OpenADR Settings Menu Option ...
Page 104: ...Page 81 Figure 79 OpenADR Settings Display ...
Page 108: ...Page 85 6 6 3 7Issue an Event Figure 84 OpenADR Issue and Event ...
Page 110: ...Page 87 Figure 86 OpenADR Event Viewer ...
Page 116: ...Page 93 Figure 92 ElkRP2 Account Details M1XEP Setup Button In the M1XEP Setup Window ...
Page 267: ...Page 244 Figure 189 State Variables ...
Page 268: ...Page 245 Figure 190 Programs and Folders ...
Page 292: ...Page 269 Figure 192 Irrigation Folders Figure 193 Irrigation Devices ...
Page 376: ...Page 353 Figure 209 Save Topology File ...
Page 433: ...Page 410 Figure 242 X 10 recognized as Living Room East Device ...
Page 540: ...Page 517 Figure 357 In Car Detection 12 Figure 358 In Car Detection 13 ...
Page 602: ...Page 579 Figure 382 SecureCRT SSH Raspberry PI Session ...
Page 685: ......