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Toshiba Tecra M9 Maintenance Manual Download Page 95

2.10 Modem Troubleshooting

2 Troubleshooting Procedures

TECRA M9 Maintenance Manual (960-631)

[CONFIDENTIAL]

2-45

2.10 Modem Troubleshooting

This section describes how to determine if the computer’s modem is functioning properly.
Perform the steps below starting with Procedure 1 and continuing with the other procedures
as required.

Procedure 1: Diagnostic Test Program Execution Check
Procedure 2: Connector Check and Replacement Check

Procedure 1

Diagnostic Test Program Execution Check

Insert the LAN/Modem/Bluetooth/IEEEE1394 test program in the USB floppy disk drive,
turn on the computer and run the test. Refer to Chapter 3,

Tests and Diagnostics,

for more

information about the diagnostics test procedures.

If any errors occur while executing the Sound/Modem/LAN test, go to Procedure 2.

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Summary of Contents for Tecra M9

Page 1: ... CONFIDENTIAL Toshiba Personal Computer TECRA M9 Maintenance Manual Smart card including Ｒev C 3G card including Ｒev D The Debug method addition Ｒev E TOSHIBA CORPORATION File Number 960 631 ...

Page 2: ...out notice Therefore Toshiba assumes no liability for damages incurred directly or indirectly from errors omissions or discrepancies between any succeeding product and this manual Trademarks IBM is a registered trademark and IBM PC is a trademark of International Business Machines Corporation Intel Intel SpeedStep Intel Core and Centrino are trademarks or registered trademarks of Intel Corporation...

Page 3: ... a hazard that could result in bodily injury if the safety instruction is not observed CAUTION Caution indicates the existence of a hazard that could result in property damage if the safety instruction is not observed NOTE Note contains general information that relates to your safe maintenance service Improper repair of the computer may result in safety hazards Toshiba requires service technicians...

Page 4: ...and resolve FRU problems Chapter 3 Test and Diagnostics describes how to perform test and diagnostic operations for maintenance service Chapter 4 Replacement Procedures describes the removal and replacement of the FRUs Appendices The appendices describe the following Handling the LCD module Board layout Pin assignments Keyboard scan character codes Key layout Wiring diagrams BIOS rewrite procedure...

Page 5: ...ars on the keyboard is printed in boldface type Key operation Some operations require you to simultaneously use two or more keys We identify such operations by the key top symbols separated by a plus sign For example Ctrl Pause Break means you must hold down Ctrl and at the same time press Pause Break If three keys are used hold down the first two and at the same time press the third User input Te...

Page 6: ...are Overview 1 1 Features 1 1 1 2 System Unit Block Diagram 1 8 1 3 3 5 inch Floppy Disk Drive USB External 1 15 1 4 2 5 inch Hard Disk Drive 1 16 1 5 DVD Super Multi Drive 1 17 1 6 Keyboard 1 18 1 7 TFT Color Display 1 19 1 8 Power Supply 1 22 1 9 Power Supply 1 27 1 10 Batteries 1 30 ...

Page 7: ...ooting 2 34 2 7 Keyboard and Touch pad Troubleshooting 2 39 2 8 Display Troubleshooting 2 41 2 9 Optical Drive Troubleshooting 2 43 2 10 Modem Troubleshooting 2 45 2 11 LAN Troubleshooting 2 47 2 12 Bluetooth Troubleshooting 2 48 2 13 Wireless LAN Troubleshooting 2 51 2 14 3G Troubleshooting 2 54 2 15 Sound Troubleshooting 2 56 2 16 SD Card Slot Troubleshooting 2 59 2 17 Fingerprint sensor Trouble...

Page 8: ...k Test 3 27 3 14 Real Timer Test 3 30 3 15 NDP Test 3 32 3 16 Expansion Test 3 33 3 17 CD ROM DVD ROM Test 3 35 3 18 Error Code and Error Status Names 3 36 3 19 Hard Disk Test Detail Status 3 39 3 20 ONLY ONE TEST 3 41 3 21 Head Cleaning 3 50 3 22 Log Utilities 3 51 3 23 Running Test 3 53 3 24 Floppy Disk Drive Utilities 3 54 3 25 System Configuration 3 59 3 26 Wireless LAN Test Program Intel made...

Page 9: ...4 11 Fan holder 4 30 4 12 Wireless LAN card 3G card 4 31 4 13 Touch pad 4 41 4 14 Cover assembly and Base assembly 4 44 4 15 Smart Card unit 4 50 4 16 Fingerprint sensor board 4 51 4 17 RTC battery 4 54 4 18 Microphone 4 55 4 19 System board 4 56 4 20 Base latch 4 62 4 21 HDD cable DC IN jack 4 63 4 22 MDC 4 64 4 23 North bridge heat sink CPU heat sink Fan CPU 4 65 4 24 LCD unit FL inverter 4 72 4...

Page 10: ...he LCD Module A 1 Appendix B Board Layout B 1 Appendix C Pin Assignments C 1 Appendix D Keyboard Scan Character Codes D 1 Appendix E Key Layout E 1 Appendix F Wiring Diagrams F 1 Appendix G BIOS rewrite Procedures G 1 Appendix H EC KBC rewrite Procedures H 1 Appendix I Reliability I 1 ...

Page 11: ... CONFIDENTIAL Chapter 1 Hardware Overview ...

Page 12: ...1 Hardware Overview 1 ii CONFIDENTIAL TECRA M9 Maintenance Manual 960 631 ...

Page 13: ... 5 inch Floppy Disk Drive USB External 1 15 1 4 2 5 inch Hard Disk Drive 1 16 1 5 DVD Super Multi Drive 1 17 1 6 Keyboard 1 18 1 7 TFT Color Display 1 19 1 7 1 LCD Module 1 19 1 7 2 FL Inverter Board 1 21 1 8 Power Supply 1 22 1 9 Batteries 1 27 1 12 1 Main Battery 1 27 1 12 2 Battery Charging Control 1 28 1 12 3 RTC battery 1 29 1 10 AC Adaptor 1 30 ...

Page 14: ...rd 1 17 Figure 1 7 LCD module 1 18 Tables Table 1 1 3 5 inch FDD specifications 1 14 Table 1 2 2 5 inch HDD specifications 1 15 Table 1 3 DVD Super Multi drive specifications 1 16 Table 1 4 LCD module specifications 1 18 Table 1 5 FL inverter board specifications 1 20 Table 1 6 Power supply output rating 1 22 Table 1 7 Battery specifications 1 26 Table 1 8 Time required for charges 1 27 Table 1 9 ...

Page 15: ...ath co processor a 2MB or 4MB L2 cache memory The PC comes in with one of the following speeds Intel CoreTM 2 Duo Processor 2 60GHz T7800 2 40GHz T7700 2 20GHz T7500 2 00GHz T7300 In the case of Processor which built in 4MB L2 cache memory 2 00GHz T7250 1 80GHz T7100 In the case of Processor which built in 2MB L2 cache memory These processors operate at 800MHz bus clock Chipset The TECRA M9 is Equ...

Page 16: ...f 1 280 800 pixels or 1 440 900 pixels Keyboard An easy to use 85 US 87 UK key keyboard provides a numeric keypad overlay for fast numeric data entry or for cursor and page control The keyboard also includes two keys that have special functions in Microsoft Windows Vista It supports software that uses a 101 or 102 key enhanced keyboard TOSHIBA Dual Pointing Device The TOSHIBA Dual Pointing Device ...

Page 17: ...ternal modem serial mouse or serial printer External monitor RGB port The port enables connection of an external monitor which is recognized automatically by Video Electronics Standards Association VESA Display Data Channel DDC 2B compatible functions PC card slot A PC card slot are provided The PC card slot PCMCIA accommodates one Type II card and SD Card slot The SD Card Slot can accommodate Sec...

Page 18: ...o headphone jack External microphone jack Supports VoIP Internal modem The computer contains a MDC enabling data and fax communication It supports ITU T V 90 V 92 The transfer rates are 56 Kbps for data reception 33 6 Kbps for data transmission and 14 400 bps for fax transmission However the actual speed depends on the line quality The RJ11 modem jack is used to accommodate a telephone line Both o...

Page 19: ...devices such as computers and printers It supports wireless communication switch 3G The computer is equipped with PCI Express Mini Card type 3G card Presentation button This button switches the display between internal display external display simultaneous display and multi monitor display TOSHIBA Assist button When this button is pressed during power on the PC is connected to Toshiba Assist When ...

Page 20: ...1 Hardware Overview 1 1 Features The front of the computer is shown in figure 1 1 Figure 1 1 Front of the computer 6 CONFIDENTIAL TECRA M9 Maintenance Manual 960 631 ...

Page 21: ...1 1 Features 1 Hardware Overview The system unit configuration is shown in figure 1 2 Figure 1 2 System unit configuration TECRA M9 Maintenance Manual 960 631 CONFIDENTIAL 7 ...

Page 22: ...verview 1 2 System Unit Block Diagram 1 2 System Unit Block Diagram Figure 1 3 1 4 is a block diagram of the system unit Figure 1 3 System unit block diagram FNPSY 8 CONFIDENTIAL TECRA M9 Maintenance Manual 960 631 ...

Page 23: ...1 2 System Unit Block Diagram 1 Hardware Overview Figure 1 4 Smart Card Model System block diagram FNPIC TECRA M9 Maintenance Manual 960 631 CONFIDENTIAL 9 ...

Page 24: ...h built in 4MB L2 cache memory 2 00GHz T7250 1 80GHz T7100 In the case of Processor which built in 2MB L2 cache memory Processor Number Processor bus speed 800MHz Core voltage 0 50V to 1 325V Integrated L2 cache memory of 2MB or 4MB Integrated NDP 478 pin Micro FC PGA package Memory Two memory slots are provided Expansion up to 4GB 4 096MB is available Memory DDR2 SDRAM 667MHz 1 8 volt operation F...

Page 25: ...er management control ACPI2 0 conformity Intel ICH8M South Bridge Features DMI Direct Media Interface PCI Express Interface PCI Bus I F Rev2 3 4 PCI REQ GNT Pairs Integrated Serial ATA Host Controller Integrated IDE Controller Ultra ATA 100 66 33 Intel High Definition controller Azalia USB 1 1 2 0 Controller Power Management ACPI 2 0 compliance SMBus2 0 controller SPI Interface BIOS LPC interface ...

Page 26: ...evised edition Memory Stick Memory Stick pro XD Card Controller 1394 Controller 16 x16x1 4mm BGA Package VGA Graphics interface in North Bridge Intel Crestline GM is used Sound Controller Azalia Amplifier Mathushita made AN12941A Stereo speakers Digital volume control Supports VoIP Stereo headphone jack External microphone jack Built in microphone EC KBC Embedded Controller Keyboard Controller One...

Page 27: ...DT 9LPR501PGLFT is used This device generates the system clock Modem Controller One MDC is used This controller has the following functions One RJ11 port Azalia MDC1 5 V 92 V 90 56K Modem FAX Ring wake up support Internal LAN Controller Intel made only GigaBit Ether is used This controller has the following functions PCI Ex connection Supports Gigabit Ethernet One RJ45 port WOL support Magic Packe...

Page 28: ... Euro GSM GPRS Super I O SMSC LPC47N217 JV chip is used This gate array has the following features Serial Port Controller GPIO Controller Bluetooth V2 0 EDR USB interface connection 3G 3G card in the PCI Express Mini card slot Novatel EU870DT1 EVDO for Verizon Sensor Thermal Sensor One ADM1032ARMZ chip is used LCD Sensor One NRS 701 1015T chip is used Acceleration Sensor SmartCard Controller Smart...

Page 29: ... The FDD is shown in figure 1 4 The specifications for the FDD are listed in Table 1 1 Figure 1 5 3 5 inch FDD USB External Table 1 1 3 5 inch FDD specifications TEAC FD 05PUB 337 G8AC0000B320 Items 720KB mode 1 44MB mode FDD part 250K bits second 500K bits second Data transfer rate USB Full speed mode 12M bits second Disk rotation speed 300rpm Track density 5 3 track mm 135TPI TECRA M9 Maintenanc...

Page 30: ...6 2 5 inch HDD Table 1 2 2 5 inch HDD specifications Specifications Items FUJITSU G8BC0003J080 FUJITSU G8BC0003H120 FUJITSU G8BC0003J160 FUJITSU G8BC0004E250 Outline Width mm 100 0 Dimensio ns Height mm 9 5 Depth mm 70 0 Weight g 101 max Storage size formatted 80GB 120GB 160GB 250GB Speed RPM 5 400 Data transfer speed Mb s To Form Media To Form Host 72 4 MB s Max 150 MB s Genli 84 6 MB s Max 150 M...

Page 31: ...ing projections Outline dimensions Mass g 142 5 Data transfer speed Read DVD ROM CD ROM Max 8x CAV Max 24x CAV Data transfer speed Write CD R CD RW DVD R DVD R DL DVD RW DVD R DVD R DL DVD RW DVD RAM Max 24x ZCLV Max 16x CLV Ultra speed Max 8x ZCLV Max 4x CLV Max 6x ZCLV Max 8x ZCLV Max 4x CLV Max 8x ZCLV Max 5x ZCLV 4 7GB ATAPI Burst MB s PIO Mode DMA Mode Ultra DMA Mode 16 6 PIO MODE4 16 6 Multi...

Page 32: ...r key and control key and in conformity with JIS The keyboard is connected to membrane connector on the system board and controlled by the keyboard controller Figure 1 6 is a view of the keyboard See Appendix E about a layout of the keyboard Figure 1 6 Keyboard 18 CONFIDENTIAL TECRA M9 Maintenance Manual 960 631 ...

Page 33: ...with 1 280 x 800 or 1 440 x 900 resolution The Intel Crestline GM can control internal and external WXGA or WXGA support displays simultaneously Figure 1 7 shows a view of the LCD module and Table 1 4 lists the specifications Figure 1 7 LCD module Table 1 4 LCD module specifications 1 3 Specifications Item 14 1 inch WXGA TFT G33C0003X110 Number of Dots 1 280 W x 800 H Dot spacing mm 0 2370 H x 0 2...

Page 34: ...fications Item 14 1 inch WXGA TFT G33C00041110 Number of Dots 1 280 W x 800 H Dot spacing mm 0 2373 H x 0 2373 V Display range mm 303 74 H x 189 84 V Table 1 4 LCD module specifications 3 3 Specifications Item 14 1 inch WXGA TFT G33C00043110 Number of Dots 1 440 W x 900 H Dot spacing mm 0 2109 H x 0 2109 V Display range mm 303 76 H x 193 V ...

Page 35: ...rter Board The FL inverter board supplies a high frequency current to illuminate the LCD module Table 1 5 lists the FL inverter board specifications Table 1 5 FL inverter board specifications Item Specifications G71C0006A110 Voltage V DC 5 Input Power W 7 Voltage V 750 Current mA 5 90 Output Power mA 5W 7VA ...

Page 36: ... is connected to the computer 2 Detects DC output and circuit malfunctions 3 Controls the battery icon and DC IN icon 4 Turns the battery charging system on and off and detects a fully charged battery 5 Turns the power supply on and off 6 Provides more accurate detection of a low battery 7 Calculates the remaining battery capacity 8 Controls the transmission of the status signal of the main batter...

Page 37: ... 1 4 Use Voltage V Name CK EYV M E3V Clock Gen 3 3 P3V 1 05 1R05 P1V 1 5 1R05 P1V CPU 0 55 1 325 PPV 1 05 1R05M E1V 1 05 1R05 P1V 1 25 1R25M E1V 1 25 1R25 P1V 1 5 1R5 P1V 1 8 1R8 B1V 1 05 IGD PGV G MCH 3 3 P3V 0 9 0R9 B0V Memory 1 8 1R8 B1V 1 05 1R05 P1V 1 25 1R25 P1V 1 5 1R5 P1V 3 3 E3V 3 3 LAN E3V 3 3 P3V ICH8M E 2 3 5 R3V ...

Page 38: ... 2 4 Use Voltage V Name 3 3 P3V 5 P5V 3 3 SB P3V ODD 5 SB P5V 3 3 P3V HDD 5 P5V Card Cont 3 3 P3V 3 3 MCVCCA PYV PC Card 5 MCVPPA PYV 5 P5V PC Card PS 3 3 P3V SD Card 3 3 FM P3V SD Card PS 3 3 P3V 1 5 CRD1R5 P1V 3 3 CRD E3V Express Card 3 3 CRD P3V 1 5 1R5 P1V 3 3 E3V Express Card PS 3 3 P3V 1 5 1R5 P1V 3 3 E3V W LAN 3 3 P3V ...

Page 39: ...5 1R5 P1V Robson 3 3 P3V SPI 3 3 LAN E3V MDC 3 3 E3V EC KBC 3 3 S3V Touch Pad 5 SP P5V LED 5 M5V 3 3 E3V TPM 3 3 P3V Accelerometer 3 3 S3V 3 3 FS E3V Finger Sens 5 FS E5V Finger Sens PS 3 3 E3V Super I O 3 3 P3V RS232C Driver 3 3 P3V 1 05 LN1R0 E1V 1 8 LN1R8 E1V LAN 3 3 LNP E3V LAN PS 3 3 E3V Bluetooth 3 3 BT P3V Bluetooth PS 5 P5V 5 USB0PS E5V USB 5 USB1PS E5V USB PS 5 E5V ...

Page 40: ... 1 6 Power supply output rating 4 4 Use Voltage V Name 1 2 1R2 P1V 1 8 1R8 P1V 3 3 P3V GPU 1 0 1 1 PGV VRAM 1 8 1R8 P1V 5 FL P5V LCD 3 3 PNL P3V 5 P5V LCD PS 3 3 P3V DVI Transmitter 2 5 2R5 P2V 4 7 A4R7 P4V AMP 5 SND P5V 4 7 A4R7 P4V CODEC 3 3 P3V Headphone AMP 3 3 P3V PSC 5 MCV 5 E5V FAN 5 P5V ...

Page 41: ...ttery G71C00083110 210 Lithium Ion 10 8 V 4 000 mAh battery G71C00084110 210 Lithium Ion 10 8 V 5 100 mAh Extended capacity battery G71C0006B110 B210 Lithium Ion 10 8 V 7 050 mAh Main battery High capacity battery G71C0003W910 A10 Lithium Ion 10 8 V 8 800 mAh RTC battery GDM710000041 NiMH 2 4 V 16 mAh 1 9 1 Main Battery The removable main battery pack is the computer s main power source when the A...

Page 42: ...5 to 9 5 About 2 5 Battery 5 100 mAh About 5 5 to 12 0 About 3 0 Extended capacity Battery 7 050 mAh About 8 0 to 19 5 About 3 5 High capacity battery 8 800 mAh About 9 0 to 21 0 About4 0 NOTE The time required when the system is powered on is affected by the amount of power the system is consuming Use of the fluorescent lamp and frequent disk access diverts power and lengthens the charge time If ...

Page 43: ...power to keep the current date time and other setup information in memory while the computer is turned off Table 1 9 lists the charging time and data preservation period of the RTC battery Table 1 9 RTC battery charging data preservation time Status Time Charging Time power on 24 hours Data preservation period full charge 30 days ...

Page 44: ...y Table 1 10 lists the AC adapter specifications Table 1 10 AC adapter specifications Parameter Specification G71C0006Q210 2 pin G71C0006R210 3 pin Power 75W Peak 90W Input voltage 100V 240V Input frequency 50Hz to 60Hz Input current 1 5A or less 100V 240V B Output voltage 15V Output current 0A to 5A At constant voltage mode 5A to 6A At surge load mode ...

Page 45: ... CONFIDENTIAL Chapter 2 Troubleshooting Procedures ...

Page 46: ...2 Troubleshooting Procedures 2 ii CONFIDENTIAL TECRA M9 Maintenance Manual 960 631 ...

Page 47: ... 19 Procedure 3 Diagnostic Test Program Execution Check 2 29 Procedure 4 Replacement Check 2 30 2 5 USB FDD Troubleshooting 2 31 Procedure 1 USB FDD Head Cleaning Check 2 31 Procedure 2 Diagnostic Test Program Execution Check 2 32 Procedure 3 Connector Check and Replacement Check 2 33 2 6 HDD Troubleshooting 2 34 Procedure 1 Message Check 2 34 Procedure 2 Partition Check 2 35 Procedure 3 Format Ch...

Page 48: ...heck 2 46 2 11 LAN Troubleshooting 2 47 Procedure 1 Diagnostic Test Program Execution Check 2 47 Procedure 2 Connector Check and Replacement Check 2 47 2 12 Bluetooth Troubleshooting 2 48 Procedure 1 Diagnostic Test Program Execution Check 2 48 Procedure 2 Connection Check 2 49 Procedure 3 Replacement Check 2 50 2 13 Wireless LAN Troubleshooting 2 51 Procedure 1 Transmitting Receiving Check 2 51 P...

Page 49: ...nt Check 2 59 2 17 Fingerprint sensor Troubleshooting 2 60 Procedure 1 Setting Windows Log ON password 2 61 Procedure 2 Registration of fingerprint 2 61 Procedure 3 Authentication of fingerprint 2 68 Procedure 4 Connector Check and Replacement Check 2 69 2 18 SmartCard Slot Troubleshooting SmartCard model only 2 70 Procedure 1 Check on T D 2 70 Procedure 2 Connector Check and Replacement Check 2 7...

Page 50: ...2 3 Figure 2 2 Printer port LED board 2 19 Figure 2 3 Function of Printer port LED 2 19 Tables Table 2 1 Battery icon 2 6 Table 2 2 DC IN icon 2 6 Table 2 3 Error code 2 7 Table 2 4 Result code 2 14 Table 2 5 Printer port LED boot mode status 2 21 Table 2 6 FDD error code and status 2 34 Table 2 7 HDD error code and status 2 39 ...

Page 51: ... Chapter 3 Detailed Replacement Procedures are given in Chapter 4 Replacement Procedures The following tools are necessary for implementing the troubleshooting procedures The following tools are necessary for implementing the Diagnostics procedures For tools required for executing the Test Program refer to the Chapter3 For tools required for disassembling assembling refer to the Chapter 4 1 A set ...

Page 52: ... FRU malfunctions Before going through the flowchart steps check the following Ask the user if a password is registered and if it is ask him or her to enter the password Make sure that Toshiba Windows is installed on the hard disk Non Toshiba operating systems can cause the computer malfunction Make sure all optional equipment is removed from the computer Make sure the USB FDD and optical drive ar...

Page 53: ...2 2 Troubleshooting Flowchart 2 Troubleshooting Procedures Figure 2 1 Troubleshooting flowchart 1 2 TECRA M9 Maintenance Manual 960 631 CONFIDENTIAL 2 3 ...

Page 54: ...2 Troubleshooting Procedures 2 2 Troubleshooting Flowchart Figure 2 1 Troubleshooting flowchart 2 2 2 4 CONFIDENTIAL TECRA M9 Maintenance Manual 960 631 ...

Page 55: ...the Display Troubleshooting Procedures in Section 2 8 6 If an error is detected on the CD ROM DVD ROM test perform the Optical Drive Troubleshooting Procedures in Section 2 9 7 If an error is detected on the modem test perform the Modem Troubleshooting Procedures in Section 2 10 8 If an error is detected on the LAN test perform the LAN Troubleshooting Procedures in Section 2 11 9 If an error is de...

Page 56: ...upply status Battery icon DC IN icon The power supply controller displays the power supply status through the Battery icon and the DC IN icon in the LCD as listed in the tables below To check the power supply status install a battery pack and connect an AC adaptor Table 2 1 Battery icon Battery icon Power supply status Lights orange Battery has been charging and AC adapter is connected Lights gree...

Page 57: ... error code as shown below The error code begins with the least significant digit Table 2 3 Error code Error code Where Error occurs 1 h AC Adaptor 2 h 1st battery 3 h 2nd Battery 4 h S3V output P60 5 h 1R5 C1V output P61 6 h 1R5 C1V output P62 7 h PPV output P63 CH0 8 h PTV output P64 9 h E5V output P65 A h E3V output P66 B h PPV output P63 CH1 C h 1R35 P1V output P64 D h 1R25 P1V output P65 E h ...

Page 58: ...A when there is no load 23h 1st battery charge current is over 3 9A in charging 24h Correction value of 0 A is out of designed value 25h 1st battery charge current is over 0 3A in not charging 3V output P60 Error code Meaning 40h S3V voltage is 2 81V or less when the computer is powered on off 45h S3V voltage is 2 81V or less in normal conditions 1R5 C1V output P61 Error code Meaning 50h 1R5 C1V v...

Page 59: ...0 56V or less when the computer is powered on 72h PPV voltage is 0 56V or less when the computer is booting up 73h PPV voltage is 0 56V or more when the computer is powered off PGV output P64 MUX CH0 Error code Meaning 80h PGV voltage is over 6 00V when the computer is powered on off 81h PGV voltage is 4 50V or less when the computer is powered on 82h PGV voltage is 4 50V or less when the computer...

Page 60: ...red on B2h PGV voltage is 0 68V or less when the computer is booting up B3h PGV voltage is 0 68V or more when the computer is powered off E3V output P64 MUX CH1 Error code Meaning B0h E3V voltage is over 3 96V when the computer is powered on off B1h E3V voltage is 2 81V or less when the computer is powered on B2h E3V voltage is 2 81V or less when the computer is booting up B3h E3V voltage is 2 81V...

Page 61: ...e Meaning E0h 1R9 B1V voltage is over 2 40V when the computer is powered on off E1h 1R9 B1V voltage is 1 53V or less when the computer is powered on E2h 1R9 B1V voltage is 1 53V or less when the computer is booting up E3h 1R9 B1V voltage is 1 53 or more when the computer is powered off E4h 1R9 B1V voltage is 1 53V or less when the computer is suspended ...

Page 62: ...et If the cables are connected correctly go to the following step Connect a new AC adaptor and or AC power cord if necessary If the error still exists go to Procedure 5 Check 3 In the case of error code 2Xh Make sure the battery pack is correctly installed in the computer If the battery pack is correctly installed go to the following step Replace the battery pack with a new one If the error still ...

Page 63: ...o to Check 3 Check 3 Make sure the DC IN jack is firmly connected to the connector CN8800 on the system board If the DC IN jack is not firmly connected go to Procedure 5 If it is connected go to Check 4 Check 4 Use a multimeter to make sure the AC adaptor output voltage is close to 15 V If the output is several percent lower than 15 V go to Check 5 If the output is close to 15 V go to Check 6 Chec...

Page 64: ...aptor s output voltage is not normal Check 1 4 The battery is not installed Check 2 5 The battery s output voltage is not normal Check 3 6 The battery s temperature is not normal Check 4 7 A bad battery is installed Check 2 8 Any other problems Check 5 Check 1 Make sure the AC adaptor and AC power cord are firmly plugged into the DC IN socket and the wall outlet If these cables are connected corre...

Page 65: ...ter following the steps described in Chapter 4 Replacement Procedures Check the connection between the AC adaptor and system board and connection After checking the connections perform the following Check 1 Check 1 Replace the AC adaptor with a new one If the AC adaptor is still not functioning properly perform Check 2 Check 2 Replace the system board with a new one following the steps described i...

Page 66: ...ibes how to determine if the system board and CPU are defective or not functioning properly Start with Procedure 1 and continue with the other procedures as instructed The procedures described in this section are Procedure 1 Message Check Procedure 2 Printer Port LED Check on Boot Mode Procedure 3 Diagnostic Test Program Execution Check Procedure 4 Replacement Check ...

Page 67: ...ructs These errors occur when the system configuration preserved in the RTC memory CMOS type memory is not the same as the actual configuration or when the data is lost If you press F1 as the message instructs returns all system settings to their default values Then the system reboots If error message b appears often when the power is turned on replace the RTC battery If any other error message di...

Page 68: ...pears go to the HDD Troubleshooting Procedures in Section 2 6 If the error message 21 appears go to the Optical Drive Troubleshooting Procedures in Section 2 9 1 PIT ERROR 2 MEMORY REFRESH ERROR 3 TIMER CH 2 OUT ERROR 4 CMOS CHECKSUM ERROR 5 CMOS BAD BATTERY ERROR 6 FIRST 64KB MEMORY ERROR 7 FIRST 64KB MEMORY PARITY ERROR 8 VRAM ERROR 9 SYSTEM MEMORY ERROR 10 SYSTEM MEMORY PARITY ERROR 11 EXTENDED...

Page 69: ... of tool for serial port test The test procedures are follows 1 Make W3270 of Swich board is made to short circuit with a wire As for theposition of W3270 is refer to Appendix B 2 Connect the RS 232C cross cable to the connector CN3420 of the system board 3 Connect the RS 232C Cross cable to the PC that displays the test results 4 Boot the compute1r in DOS mode TECRA M9 Maintenance Manual 960 631 ...

Page 70: ...t into FDD and input FD starting drive dport The D port status is displayed in the following form 6 When the D port status is FFFF normal status go to Procedure 4 When the D port status falls into any other status than FFFF go to Procedure 3 7 Cancel short circuit for W3270 after the end of a test 2 20 CONFIDENTIAL TECRA M9 Maintenance Manual 960 631 ...

Page 71: ...on to protected mode Boot block checksum skipped when returned from S3 Halts when error occurs Checksum other than boot block skipped when returned from S3 If rewrite is requested go to BIOS rewrite process EC KBC rewrite check Transition to system BIOS IRT when returned to S3 F0B1h Key input When a key is pressed check if it is Tilde key or Tab key skipped when returned from S3 F0B2h Initializati...

Page 72: ...ycle 2s on 1s off 1s When BIOS renewal is prohibited Blinks orange cycle 8s on 4s off 4s HLT after BEEP is sounded for 30s LED BBH Key input Prohibition of USB BEEP Waiting for Key input Reading of CHGBIOSA EXE CHGFIRMA EXE FDC RESET Setting of parameters for 2HD 1 44MB Reading of first sector If it is the data of 1 44MB 2HD the media type is definite Setting of parameters for 2DD 720KB Retrieval ...

Page 73: ... Controller Initialization of PIT channel 1 Setting the refresh interval to 30μs Check of DRAM type and size at cold boot When unsupported memory is connected becoming HLT after beep sound F101h SM RAM stack area test HLT when DRAM size is 0 HLT When it can not be used as a stack Cache configuration Cache permission L1 L2 cache CMOS access test at cold boot HLT when an error is detected Battery le...

Page 74: ...M of system BIOS HLT when error occurs F105h SMRAM initia model supporting built in FDD lization Check of CPU for HyperThreading model supporting HTT APIC initialization WakeUp factor check SMRAM base rewriting and CPU state map saving for BIOS Permission of SMI based on ASMI F106h Initialization of devices which need initialization before PCI bus initialization PIT test Cold boot only and initial...

Page 75: ...Reading of EC version Update of flash ROM type Judging of destination Japan or other than Japan based on DMI data CMOS default setting check Sets default setting if bad battery or bad checksum ROM CMOS is detected ACPI table initialization for execution of option ROM Initialization of devices which need initialization before PCI bus initialization Setting of IDE device operation mode Setting of AC...

Page 76: ...It carries out before using interruption processing Only YEBISU support model PnP H W initialization PC card slot initialization SIO initialization For models supporting SIO FIR initialization For models supporting FIR PCI automatic configuration Making of work for automatic configuration Acquisition of PCI IRQ Configuration Saving of VGA configuration result F10Bh Task generation for waiting PCI_...

Page 77: ...conventional memory Reboot LED 17h if error occurred during exception check in protected mode F118h CHK_DMA_PAGE Check of DMA Page Register Boot F119h CHECK_DMAC Check of DMAC Boot F11Ah INIT_DMAC Initialization of DMAC Boot F11Bh CHECK_PRT Check of printer existence For models supporting Printer port F11Ch CHECK_SIO Check of SIO model supporting SIO F11Dh BOOT_PASSWORD Check of password Waiting f...

Page 78: ...te of system resource before boot Rewriting of memory map data of INT15h E820h function Waiting for AC Link initialization completion For models supporting AC Link Updating of table for DMI Copy of ACPI table to top of expansion memory Waiting for writing of PSC version to BIOS completion Waiting for clock generator setting completion When error occurred halts at LED 21H Waiting for serial port in...

Page 79: ...pporting DVI Setting of battery save mode Setting of date Waiting for Bluetooth initialization completion For models supporting Bluetooth Update of DMI Wakeup factor Update of SM BIOS structure table PCI device configuration space close Cache control Process for CPU Make the CPU clock to be set by SETUP Waiting of motor off completion of disabled HDD Final setting of USB FDD information Post proce...

Page 80: ... CD ROM DVD ROM test 12 Wireless LAN test 13 Sound test 14 LAN Modem Bluetooth IEEE1394 test If an error is detected during these tests go to Procedure 4 Procedure 4 Replacement Check The system board connectors may be disconnected Disassemble the computer following the steps described in Chapter 4 Replacement Procedures and perform Check 1 Check 1 Visually check for the following a Cracked or bro...

Page 81: ... FDD Head Cleaning Check Procedure 2 Diagnostic Test Program Execution Check Procedure 3 Connector Check and Replacement Check Procedure 1 USB FDD Head Cleaning Check USB FDD head cleaning operation details are given in Chapter 3 Tests and Diagnostics Insert the Diagnostics Disk in the computer s floppy disk drive turn on the computer and run the test Clean the USB FDD heads using the cleaning kit...

Page 82: ...ectly and that the write protect tab is disabled If any other errors occur while executing the FDD diagnostics test go to Check 1 Table 2 6 FDD error code and status Code Status 01h Bad command error 02h Address mark not found 03h Write protected 04h Record not found 06h Media removed 08h DMA overrun error 09h DMA boundary error 10h CRC error 20h FDC error 40h Seek error 60h Not drive error 80h Ti...

Page 83: ... board If any of the connections are loose reconnect firmly and repeat Procedure 2 If any of the connections is damaged or there is still an error go to Check 2 Check 2 The USB FDD or USB FDD cable may be defective or damaged Replace it with a new one If the USB FDD is still not functioning properly perform Check 3 Check 3 Replace the System board with a new one following the steps in Chapter 4 Re...

Page 84: ...Check When the computer s HDD does not function properly some of the following error messages may appear on the display Start with Check 1 below and perform the other checks as instructed Check 1 If any of the following messages appear go to Procedure 5 If the following messages do not appear perform Check 2 HDC ERROR After 5 seconds this message will disappear or IDE 0 ERROR After 5 seconds this ...

Page 85: ...k 3 If drive C is listed as active in the FDISK menu go to Check 4 If drive C is not listed as active return to the FDISK menu and choose the option to set the active partition for drive C Restart the computer and then go to Procedure 3 Check 4 Remove the FD and restart the computer If the problem still exists go to Procedure 3 Check 5 Using the SYS command on the Toshiba MS DOS system disk instal...

Page 86: ...age appears on the display the HDD is formatted Format complete If an error message appears on the display refer to the Toshiba MS DOS Manual for more information and perform Check 2 Check 2 Using the Diagnostics Disk format the HDD with a low level format option Refer to Chapter 3 Tests and Diagnostics for more information about the diagnostic program If the following message appears on the displ...

Page 87: ...h a new one following the instructions in Chapter 4 Replacement Procedures The error codes and statuses are listed in Table 2 7 If an error code is not generated or the problem still exists go to Procedure 5 Table 2 7 HDD error code and status Code Status 01h Bad command error 02h Address mark not found 04h Record not found 05h HDC not reset 07h Drive not initialized 08h Overrun error DRQ ON 09h D...

Page 88: ...he HDD is firmly connected to CN19000 on the system board If any of the connections are loose reconnect firmly and repeat Procedure 1 If there is still an error go to Check 2 Check 2 The HDD may be damaged Replace it with a new one following the instructions in Chapter 4 Replacement Procedures If the problem still exists perform Check 3 Check 3 The System board may be damaged Replace it with a new...

Page 89: ...s Start with Procedure 1 and continue with the other procedures as instructed Procedure 1 Diagnostic Test Program Execution Check Procedure 2 Connector Check and Replacement Check Procedure 1 Diagnostic Test Program Execution Check Execute the Keyboard Test in the Diagnostic Program Refer to Chapter 3 Tests and Diagnostics for more information on how to perform the test program If an error occurs ...

Page 90: ...d If the connection is loose reconnect firmly If there is still an error go to Check 2 Check 2 The keyboard or its cable may be damaged Replace it with a new one following the instructions in Chapter 4 Replacement Procedures If the problem still exists perform Check 5 Check 3 Make sure the Dual point cable is firmly connected to CN3240 on the system board If the connection is loose reconnect firml...

Page 91: ...al monitor the system board may be defective Go to Procedure 2 Procedure 2 Diagnostic Test Program Execution Check The Display Test program is stored on the computer s Diagnostics disk This program checks the display controller on the system board Insert the Diagnostics disk in the computer s floppy disk drive turn on the computer and run the test Refer to Chapter 3 Tests and Diagnostics for detai...

Page 92: ... functions do not operate properly perform Check 2 4 If the FL remains lit when the display is closed perform Check 4 Check 1 Replace the FL with a new one following the instructions in Chapter 4 Replacement Procedures and test the display again If the problem still exists perform Check2 Check 2 Replace the LCD module with a new one following the instructions in Chapter 4 Replacement Procedures an...

Page 93: ...rocedures as required Procedure 1 Diagnostic Test Program Execution Check Procedure 2 Connector Check and Replacement Check Procedure 1 Diagnostic Test Program Execution Check The CD ROM DVD ROM test program is stored in the Diagnostics Disk For the test prepare test Media Then insert the Diagnostics Disk in the computer s floppy disk drive turn on the computer and run the test Refer to Chapter 3 ...

Page 94: ...Replacement Procedures and perform the following checks Check 1 Make sure the drive to test is firmly connected to CN1820 on the system board If the connection is loose reconnect firmly and repeat Procedure 1 If there is still an error go to Check 2 Check 2 The drive may be defective or damaged Replace the drive with a new one If there is still an error go to Check 3 Check 3 Replace the system boa...

Page 95: ...with the other procedures as required Procedure 1 Diagnostic Test Program Execution Check Procedure 2 Connector Check and Replacement Check Procedure 1 Diagnostic Test Program Execution Check Insert the LAN Modem Bluetooth IEEEE1394 test program in the USB floppy disk drive turn on the computer and run the test Refer to Chapter 3 Tests and Diagnostics for more information about the diagnostics tes...

Page 96: ...nected to the Modem jack If a connector is disconnected connect it firmly and repeat Procedure 1 If the modem is still not functioning properly perform Check 2 Check 2 The MDC may be defective or damaged Replace it with a new one following the steps in Chapter 4 Replacement Procedures If the modem is still not functioning properly perform Check 3 Check 3 The modem jack or MDC cable may be defectiv...

Page 97: ...ocedure 2 Connector Check and Replacement Check The RJ 45 jack with LAN cable is connected to the system board If the LAN malfunctions the system board might be damaged Disassemble the computer following the steps described in Chapter 4 Replacement Procedures and perform the following check Check 1 Make sure the RJ 45 jack is firmly connected to J4100 on the system board If the connector is discon...

Page 98: ...st Program Execution Check Make sure the wireless switch on the left side of the computer is turned On If it is not slide the switch toward the back of the computer to turn it on Check 1 Execute Bluetooth test program Perform the test following the instructions described in Chapter 3 Bluetooth Test Program You will need a second computer that can communicate by the Bluetooth If the computer passes...

Page 99: ...checks Check 1 Make sure the Bluetooth module is firmly connected to CN4400 on the sound board If the connector is disconnected connect it firmly If the Bluetooth module is still not functioning properly perform Check 2 Check 2 Make sure the Bluetooth antenna cable is firmly connected to the Bluetooth module If the Bluetooth antenna cable is disconnected connect it firmly If the Bluetooth module i...

Page 100: ... checks Check 1 The Bluetooth module may be defective or damaged Replace the Bluetooth module with a new one following the steps in Chapter 4 Replacement Procedures If the Bluetooth is still not functioning properly perform Check 2 Check 2 The Bluetooth antenna may be defective or damaged Replace the Bluetooth antenna with a new one following the steps in Chapter 4 Replacement Procedures If the Bl...

Page 101: ...ure 3 Replacement Check Procedure 1 Transmitting Receiving Check Make sure the wireless switch on the left side of the computer is turned On If it is not slide the switch toward the back of the computer to turn it on Refer to Chapter 3 Tests and Diagnostics for more information on how to perform the test program Check 1 Execute test program for the wireless LAN function to check the transmitting r...

Page 102: ...heck 1 Make sure the wireless LAN board is firmly connected to CN2600 on the system board If the connector is disconnected connect it firmly If the wireless LAN board is still not functioning properly perform Check 2 Check 2 Make sure the wireless LAN antenna cables are firmly connected to the wireless LAN board If the wireless LAN antenna cables are disconnected connect them firmly If the wireles...

Page 103: ...form the following checks Check 1 The wireless LAN board may be defective or damaged Replace the board with a new one following the steps in Chapter 4 Replacement Procedures If the problem still exists perform Check 2 Check 2 The wireless LAN antenna may be defective or damaged Replace the antenna with a new one following the steps in Chapter 4 Replacement Procedures If the problem still exists pe...

Page 104: ...tting Receiving Check Make sure the wireless switch ON side of the computer is turned If it is not slide the switch toward the ON side to turn it on Refer to Chapter 3 Tests and Diagnostics for more information on how to perform the test program Check 1 Execute test program for the 3G function to check the transmitting receiving function of the 3G You will need a second computer that can communica...

Page 105: ...G card is still not functioning properly perform Procedure 3 Procedure 3 Replacement Check The 3G antenna 3G card and the system board are connected to the circuits Any of these components may be damaged Refer to Chapter 4 Replacement Procedures for instructions how to disassemble the computer and then perform the following checks Check 1 The 3G card may be defective or damaged Replace it with a n...

Page 106: ...he steps below starting with Procedure 1 and continuing with the other procedures as required Procedure 1 Diagnostic Test Program Execution Check Procedure 2 Connecor Check Procedure 3 Replacement Check Procedure 1 Diagnostic Test Program Execution Check Insert the Sound test program in the USB floppy disk drive turn on the computer and run the test Refer to Chapter 3 Tests and Diagnostics for det...

Page 107: ...rd If the stereo speakers are still not functioning properly go to Procedure 3 Check 2 If the headphone does not work properly the headphone cable may be disconnected Make sure the headphone cable is firmly connected to J6310 on the system board If the sound function still does not work properly Procedure 3 Check 3 If the external microphones do not work properly external microphone cable may be d...

Page 108: ... it with a new one If the speakers still do not work properly go to Check 3 Check 2 If the Built in microphone do not sound properly the Built in microphone may be defective or damaged Replace it with a new one If the Built in microphone still do not work properly go to Check 3 Check 3 If the headphone or external microphone does not sound properly the system board may be defective or damaged Repl...

Page 109: ...d can be read If the card is not recognized or data are not red go to Procedure 2 Procedure 2 Connector Check and Replacement Check The SD card is connected to IS2150 on the System Board Check 1 The SD card and the System Board may be disconnected Make sure the SD card is firmly inserted to IS2150 on the System Board If not insert it firmly If the SD card is still not functioning properly perform ...

Page 110: ... as instructed When failed in Procedure 1 to Procedure 3 execute Procedure 4 Procedure 1 Setting Windows Log ON password Procedure 2 Registration of fingerprint Procedure 3 Authentication of fingerprint Procedure 4 Connector Check and Replacement Check CAUTION Scan your finger shown below 1 Lay your finger straight to the sensor and put lightly the first joint of your finger at the centerline of t...

Page 111: ...pe a password in Type a new password 6 Press Tab key 7 Type the password again 8 Click Create Password button 9 When Do you want to make your files and folders private appears in Computer administrator click Yes Make Private Procedure 2 Registration of fingerprint 1 Logon by user s account to register the fingerprint 2 Open Start All Programs Protector Suite QL User Enrollment 3 After displaying U...

Page 112: ...er your password Click Next When the finger print has been enrolled User s Password appears Slide your finger enrolled or type the password Click Next 5 Type the Windows logon password in Enter your password and click Next User s Password appears 2 62 CONFIDENTIAL TECRA M9 Maintenance Manual 960 631 ...

Page 113: ...ing 2 Troubleshooting Procedures 6 Confirm that the box of Run interactive tutorial is checked when proceeding wit seeing Tutorial and click Next 7 Watch the Video carefully click Next TECRA M9 Maintenance Manual 960 631 CONFIDENTIAL 2 63 ...

Page 114: ...rint sensor at the right side of the touchpad panel and slide your finger sideways Slide your finger four times Four boxes are filled with fingerprints At this time when you click the Replay video you can watch the video that you have watched in Procedure 6 2 64 CONFIDENTIAL TECRA M9 Maintenance Manual 960 631 ...

Page 115: ... time of four times reading and want to practice again click Try again When you have fully succeeded in four times of reading the message of Fully succeeded appears 9 Click Next The display of User s Fingers 10 Click the box you want to enroll TECRA M9 Maintenance Manual 960 631 CONFIDENTIAL 2 65 ...

Page 116: ...hree times the message of Succeeded appears When you do not enroll your finger within two minutes after User s Fingerprint has been displayed an error message appears At the time click OK and enroll your fingerprint When you attempt to enroll your finger that has been enrolled you can not enroll Enroll your other finger again 10 Enroll another finger in Procedure 9 Enroll two fingers at least 11 T...

Page 117: ...edures 13 Type a backup password two times in the following display This password is different from the password of Windows logon 14 Click Next The Finish display appears 15 Click Finish Welcome display appears TECRA M9 Maintenance Manual 960 631 CONFIDENTIAL 2 67 ...

Page 118: ... of your finger registered and slide your finger sideways When authenticated Success is displayed in the fingerprint authentication display When not authenticated well warning message appears If you fail continually ten times or more you can not use the fingerprint authentication about one minute When not authenticated type the password to logon to Windows 2 68 CONFIDENTIAL TECRA M9 Maintenance Ma...

Page 119: ...or CN9650 on the Fingerprint sensor board and connector CN9550 on the system board If not connect it firmly If the Fingerprint sensor is still not functioning properly perform Check 2 Check 2 The Fingerprint sensor cable may be faulty Replace it with a new one If the problem persists perform Check 3 Check 3 The Fingerprint sensor board may be faulty Replace it with a new one If the problem persist...

Page 120: ...ognized or error message comes out go to Procedure 2 Procedure 2 Connector Check and Replacement Check The SmartCard is connected to CN2170 on the system board SmartCard supports ISO7816 3 asynchronous cards support protocols are T 0 and T 1 with a working voltage of 5V Check 1 SmartCard and system board may be disconnected Make sure the SmartCard is firmly inserted to CN2170 on the system board I...

Page 121: ... CONFIDENTIAL Chapter 3 Tests and Diagnostics ...

Page 122: ...3 Tests and Diagnostics 3 ii CONFIDENTIAL TECRA M9 Maintenance Manual 960 631 3 ...

Page 123: ...figuration 3 10 3 4 Heatrun Test 3 12 3 5 Subtest Names 3 13 3 6 System Test 3 15 3 7 Memory Test 3 17 3 8 Keyboard Test 3 18 3 9 Display Test 3 19 3 10 Floppy Disk Test 3 22 3 11 Printer Test 3 24 3 12 Async Test 3 26 3 13 Hard Disk Test 3 27 3 14 Real Timer Test 3 30 3 15 NDP Test 3 32 3 16 Expansion Test 3 33 3 17 CD ROM DVD ROM Test 3 35 3 18 Error Code and Error Status Names 3 36 3 19 Hard Di...

Page 124: ... 23 Running Test 3 53 3 23 1 Function Description 3 53 3 23 2 Operations 3 53 3 24 Floppy Disk Drive Utilities 3 54 3 24 1 Function Description 3 54 3 24 2 Operations 3 55 3 25 System Configuration 3 59 3 25 1 Function Description 3 59 3 25 2 Operations 3 60 3 26 Wireless LAN Test Program Intel made b g a b g Setting up of REF PC 3 61 3 27 Wireless LAN Test Program on DUT PC Intel made 3 66 3 28 L...

Page 125: ...l 960 631 CONFIDENTIAL 3 v 3 31 2 Accessing the SETUP Program 3 85 Tables Table 3 1 Subtest names 3 12 Table 3 2 Error codes and error status names 3 35 Table 3 3 Hard disk controller status register contents 3 38 Table 3 4 Error register contents 3 39 ...

Page 126: ...3 Tests and Diagnostics 3 vi CONFIDENTIAL TECRA M9 Maintenance Manual 960 631 ...

Page 127: ...ion of the computer It is also included in one of Diagnostic Disks The heatrun test is automatic test program which executes the some tests successively NOTE Before starting the diagnostics be sure to follow these steps 1 Check all cables are connected firmly 2 Exit any application and close Windows 3 Check if All Devices is selected in the Device Config in SETUP menu 3 1 1 Diagnostics menu The DI...

Page 128: ...3G TEST EU870 TEST You will need the following equipment to perform some of the Diagnostic test programs The Diagnostic Disks T D for maintenance for Main LAN Modem Bluetooth IEEE1394 wireless LAN and Sound 3G A formatted working disk Floppy disk test USB FDD for all tests A USB test module USB test A USB cable USB test An external CRT monitor Expansion test A CD test media TOSHIBA CD ROM TEST DIS...

Page 129: ... 3 3 A module cable and RJ11 connector checker Modem test A LAN wraparound connector LAN test PC card wraparound connector Expansion test A display with monitor ID function Expansion test RS232C wraparound connector Async test A PC for wraparound test Wireless LAN test Bluetooth test IEEE1394 test ...

Page 130: ...lowing programs Initial configuration DMI information save DMI information recovery System configuration display E2PROM test MAC GUID DMI You will need the following equipment to perform some of the programs The Diagnostics Disk Main T D 3 1 3 Heatrun test program The heatrun test starts automatically after the selection You will need the following equipment to perform this program The Diagnostics...

Page 131: ...r Main and press Enter To start the H W initial information setting tool press 2 Repair Initial config set and press Enter To start the Heatrun test press 3 Repair Heatrun and press Enter NOTE When replacing the system board it is necessary to execute the followings 1 Before replacing save the DMI information by executing subtest 03 DMI information save in 3 3 Setting of the hardware configuration...

Page 132: ... version X XX c copyright TOSHIBA Corp 20XX DIAGNOSTICS MENU 1 DIAGNOSTIC TEST 2 ONLY ONE TEST 3 4 HEAD CLEANING 5 LOG UTILITIES 6 RUNNING TEST 7 FDD UTILITIES 8 SYSTEM CONFIGURATION 9 POWER OFF NOTE To exit the DIAGNOSTIC TEST MENU press the Esc key If a test program is in progress press Ctrl Break to exit the test program If a test program is in progress press Ctrl C to stop the test program 3 6...

Page 133: ...Y DISK TEST 6 PRINTER TEST It is not supported 7 ASYNC TEST 8 HARD DISK TEST 9 REAL TIMER TEST 10 NDP TEST 11 EXPANSION TEST 12 CD ROM DVD ROM TEST 88 ERROR RETRY COUNT SET FDD HDD 99 EXIT TO DIAGNOSTICS MENU Functions 1 through 12 are the Diagnostic Tests Function 88 sets the floppy disk drive and hard disk drive error retry count 0 255 To exit the submenu of the Diagnostic Test and returns to th...

Page 134: ...played by your computer may be slightly different from the one shown above Select the desired subtest number from the subtest menu and press Enter The following message will appear TEST LOOP YES or NO ERROR STOP YES or NO Use the right and left arrow keys to move the cursor to the desired option Selecting YES of TEST LOOP increases the pass counter by one each time the test cycle ends and restarts...

Page 135: ... error counter Table 3 1 in section 3 5 describes the function of each test on the subtest Table 3 2 in section 3 18 describes the error codes and error status names for each error Details of tests in DIAGNOSTIC TEST MENU are described on and after section 3 6 As for other service programs refer to section 3 20 to 3 25 3 2 2 H W initial information setting tool After selecting this test the follow...

Page 136: ...am executes the item again Setting of the CPU set table Setting of the micro code Setting of the EHSS Inputting and writing of DMI information When the DMI information is displayed the following messages appear in order Input each information If you do not replace the PCB the DMI information should not be changed 1 Enter Model Name is displayed Input the computer s model name and press Enter e g D...

Page 137: ...test saves all the DMI data in a floppy disk Subtest 3 DMI information recovery This is one of tools to copy the DMI information to a new PCB after replacing This subtest writes all the DMI data in the floppy disk into the new PCB NOTE Since the data of UUID is updated every time when this subtest DMI information recovery is done the saved UUID data is not written Subtest 4 System configuration di...

Page 138: ...Running Test are executed successively For more details on the procedure and test content refer to Running Test When the heatrun test ends normally following message appears in the display HEATRUN NORMAL END Press any key to continue Press any key and return to the startup menu NOTE The test result Errorlog txt is stored in the floppy disk The result is displayed in the same format as Log Utilitie...

Page 139: ...an ON OFF Geyserville Quick charge DMI read 2 MEMORY 01 02 03 04 05 Conventional memory Protected Mode Protected Mode cache off Cache memory on off Stress 3 KEYBOARD 01 Pressed key code display 4 DISPLAY 01 02 03 04 05 06 07 VRAM read write for VGA Gradation for VGA Gradation for LCD Gradation Mode test for VGA All dot on off for LCD H pattern display LCD Brightness 5 FLOPPY DISK 01 02 03 04 05 Se...

Page 140: ...o point receive Wraparound board 8 HARD DISK 01 02 03 04 05 06 07 08 09 Sequential read Address uniqueness Random address data Cross talk peak shift Partial Read Write specified address Read specified address Sequential write W R C specified address 9 REAL TIMER 01 02 03 Real time Backup memory Real time carry 10 NDP 01 NDP 11 EXPANSION 01 02 PCMCIA wraparound Not supported RGB monitor ID 12 CD RO...

Page 141: ...FAN 1 2 To check the CPU fan press 1 and Enter To check the GPU fan press 2 and Enter To check both CPU fan and GPU fan press 0 and Enter The following message will appear Test Fan Revolution 0000RPM start Make sure the fan does not rotate then press Enter The following message will appear Test Fan Revolution Low speed Start Make sure the fan rotates at low speed then press Enter The following mes...

Page 142: ...ad This subtest displays the information in the Flash ROM in the following format DMI Data Display Ver X XX Model Name XXXXXXXXXXX Version Number XXXXXXXXXXXX Serial Number XXXXXXXX Model Number XXXXXX XXXXX PCN BND number XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX UUID Number XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX Press Enter to EXIT To exit this subtest and return to the SYSTEM test menu press Enter ...

Page 143: ...ta from 1MB to maximum MB and reads the new data and compares the result with the original data Subtest 03 Protected Mode cache off This subtest executes the same way as the subtest 02 with the cache off Subtest 04 Cache memory on off To test the cache memory a pass through write read comparison of 5Ah data is run repeatedly to the test area 7000 Program size to 7000 7FFF 32 KB to check the hit mi...

Page 144: ...est 01 Pressed key code display When a key is pressed the scan code character code and key top name are displayed on the screen in the format shown below The Ins Lock Caps Lock Num Lock Scroll Lock Alt Ctrl Left Shift and Right Shift keys are displayed in reverse screen mode when pressed The scan codes character codes and key top names are shown in Appendix E KEYBOARD TEST IN PROGRESS 302000 Scan ...

Page 145: ...t 02 Gradation for VGA This subtest displays four colors red green blue and white from left to right across the screen from black to maximum brightness The display below appears on the screen when this subtest is executed To exit this subtest and return to the DISPLAY TEST menu press Enter Subtest 03 Gradation for LCD This subtest displays bands of gradations for mixed colors then for red green an...

Page 146: ...024 768 64K Mode 118 1024 768 16M The display below appears on the screen when this subtest is executed Display example Mode 12 To exit this subtest and return to the DISPLAY TEST menu press Enter after displaying the Mode 118 Subtest 05 All dot on off for LCD This subtest displays an all white screen then an all black screen The display changes automatically every three seconds and the screen ret...

Page 147: ...HHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH To exit this subtest ...

Page 148: ...ect the media mode and start track to be tested and press Enter Test start track Enter 0 dd 00 79 2 The Floppy Disk test contains five subtests that test the FDD The floppy disk test menu will appear after you select FDD test parameters FLOPPY DISK XXXXXXX XXX DIAGNOSTIC TEST VX XX Ctrl Break test end Ctrl C key stop SUB TEST XX PASS COUNT XXXXX ERROR COUNT XXXXX WRITE DATA XX READ DATA XX ADDRESS...

Page 149: ...04 only Track No Head No Subtest 01 Sequential read This subtest performs a Cyclic Redundancy Check CRC that continuously reads all the tracks track 0 to 39 0 to 79 on a floppy disk Subtest 02 Sequential read write This subtest continuously writes data pattern B5ADADh to all the tracks track 0 to 39 0 to 79 on a floppy disk The data is then read and compared to the original data Subtest 03 Random ...

Page 150: ...ollowing message will appear after selecting the subtest 01 to 03 of the printer test channel 1 XXXXh channel 2 XXXXh channel 3 XXXXh Select the channel number 1 3 The printer I O port address is specified by the XXXXh number The computer supports three printer channels Select the printer channel number and press Enter to execute the selected subtest Subtest 01 Ripple pattern This subtest prints c...

Page 151: ...int This subtest prints the various print types shown below Subtest 03 Wraparound NOTE To execute this subtest a printer wraparound connector must be connected to the computer s printer port This subtest checks the output and bi directional modes of the data control and status lines through the parallel port wraparound connector 34M741986G01 Both output and bi directional modes are tested TECRA M9...

Page 152: ...int to point send NOTE To execute subtests 01 and 02 each computer must have access to the other computer s infrared port This subtest sends 20h through 7Eh data to the receive side then receives the sent data and compares it to the original data through the FIR SIR port Subtest 02 FIR SIR point to point receive This subtest is used with subtest 01 described above This subtest receives the data fr...

Page 153: ...ate back up disks as described below Check to see if the Microsoft Create System Disks Tools MSCSD EXE still exists in the System Tools Folder This tool can be used only once If it exists use it to back up the pre installed software then use the Backup utility in the System Tools folder to back up the entire disk including the user s files Refer to the operating system instructions 1 The following...

Page 154: ...The first digit of the STATUS indicates the drive being tested and the last two digits indicate the error status code as explained in the table 3 2 of the section 3 18 Subtest 01 Sequential read This subtest is a sequential reading of all the tracks on the HDD starting at track 0 When all the tracks on the HDD have been read the test starts at the maximum track and reads the tracks on the HDD sequ...

Page 155: ...der 2DB6DB 6 cylinder D24974 7 cylinder Subtest 05 Partial Read This subtest reads 1GB data which is in minimum middle and maximum address of the HDD area Subtest 06 Write specified address This subtest writes specified data to a specified cylinder and head on the HDD Subtest 07 Read specified address This subtest reads data which has been written to a specified cylinder and head on the HDD Subtes...

Page 156: ...ew date PRESS ENTER KEY TO EXIT TEST 2 If the current date is not correct input the correct date at the Enter new date prompt and press Enter 3 The following messages will appear Current date XX XX XXXX Current time XX XX XX Enter new time PRESS ENTER KEY TO EXIT TEST 4 If the current time is not correct input the correct time in 24 hour format To enter press Shift The time is updated To exit the ...

Page 157: ... date and time are erased This subtest checks the real time clock increments making sure the date and time are displayed in the following format Current date 12 31 1999 Current time 23 59 58 The real time increments are automatically executed and the following is displayed Current date 01 01 2000 Current time 00 00 00 PRESS Enter KEY TO EXIT TEST To exit the test press Enter ...

Page 158: ...ntenance Manual 960 631 3 15 NDP Test To execute the NDP test select 10 from the DIAGNOSTICS TEST MENU press Enter and follow the directions on the screen Subtest 01 NDP This test checks the following functions of NDP Control word Status word Bus Addition Multiplication ...

Page 159: ...wraparound connector is required This subtest checks the following signal line of the PC card slot Address line REG CE 1 CE 2 line Data line Speaker line Wait line BSY BVD1 line This subtest is executed in the following order Sub Address Good Bad Contents 01 00001 00001 nn nn xx xx Address line REG CE 1 CE 2 nn A0 90 80 00 02 00002 ww rr Data line ww write data rr read data 03 00003 Speaker line 0...

Page 160: ...onitor with monitor ID function is required Connect the external monitor to the PC for the test of ID acquisition The judgment of acquisition is based on the panel data In simultaneous display mode or internal display mode in which the panel data is acquired this subtest will fail Therefore make sure only the external display is selected when executing this subtest ...

Page 161: ...subtest 04 use a CD RW on the market Subtest 01 Sequential read This subtest is a sequential reading of one block units 2K bytes of all the logical addresses Subtest 02 Read specified address This subtest reads one block data from a specified address Subtest 03 Random address data This subtest reads one block data and multi block data from random addresses 200 times Subtest 04 RW 1point W R C This...

Page 162: ... ADAPT ROM SENSING ERROR 1st Batt ROM SENSING ERROR 2nd Batt ROM THORMISTOR ERROR 1 ROM THORMISTOR ERROR 2 ROM THORMISTOR ERROR 3 Memory 01 02 DD RAM PARITY ERROR RAM PROTECTED MODE NO CHANGE RAM CACHE MEMORY ERROR Keyboard FE FD F0 F1 F2 F3 F4 F5 F6 F7 F8 F9 FA EF ED USB GET DESCR ERROR FIRST USB SET ADDRESS ERROR HUB GET DESCR ERROR Top 8B HUB GET DESCR ERROR Whole HUB SET CONFIGURATION ERROR HU...

Page 163: ...PRT TIME OUT PRT FAULT PRT SELECT LINE PRT OUT OF PAPER PRT POWER OFF PRT BUSY LINE ASYNC 01 02 04 08 10 20 40 80 88 05 06 RS232C DTR ON TIME OUT RS232C CTS ON TIME OUT RS232C RX READY TIME OUT RS232C TX FULL TIME OUT RS232C PARITY ERROR RS232C FRAMING ERROR RS232C OVERRUN ERROR RS232C LINE STATUS ERROR RS232C MODEM STATUS ERROR SIR TIME OUT ERROR FIR TIME OUT ERROR HDD 05 07 09 0B BB 08 01 02 04 ...

Page 164: ...ROCESSOR NDP CONTROL WORD ERROR NDP STATUS WORD ERROR NDP BUS ERROR NDP ADDITION ERROR NDP MULTIPLAY ERROR EXPANSION C1 C3 C4 C5 C6 C7 C8 CB CC CE CF ADDRESS LINE ERROR CE 1 LINE ERROR CE 2 LINE ERROR DATA LINE ERROR WAIT LINE ERROR BSY LINE ERROR BVD1 LINE ERROR ZV Port ERROR NO PCMCIA CARD TYPE ERROR ZV_CONT ERROR CD ROM DVD ROM 01 02 03 04 05 06 09 11 20 40 80 90 B0 BAD COMMAND ILLEGAL LENGTH U...

Page 165: ...displays the HDC error register The contents of the HDC status register and error register are listed in Tables 3 3 and 3 4 Table 3 3 Hard disk controller status register contents Bit Name Description 7 BSY Busy 0 HDC is ready 1 HDC is busy 6 DRY Drive ready 0 Hard disk drive is not ready to accept any command 1 Hard disk drive is ready 5 DWF Drive write fault 0 DWF error is not detected 1 Write f...

Page 166: ...ected 6 UNC Uncorrectable 0 There is no uncorrectable data error 1 Uncorrectable data error has been detected 5 Not used 4 IDN Identification 0 Not used 1 There is no ID field in the requested sector 3 Not used 2 ABT Abort 0 Not used 1 Illegal command error or command abort 1 TK0 Track 0 0 The hard disk found track 0 during a recalibrate command 1 The hard disk could not find track 0 during a reca...

Page 167: ...s Enter The following menu appears in the display ONLY ONE TEST Menu XXXXXXXXX 1 Pressed Key Display 2 Touch Pad IPS 3 Wireless communication switch 4 USB Port Select menu 5 LED 6 Button 7 Acceleration sensor 8 Docker Dock Undoc 9 Fan control A Smart Card 99 Exit to Common Test Press test number 1 A Select the subtest number you want to test and press Enter To return to the Common Test menu select...

Page 168: ...n any key is pressed the corresponding key on the screen changes to the key character that was pressed Holding a key down enables the auto repeat function that causes the key s display character to blink Press Del Enter to end the test NOTE The actual display may be different from the above image according to the model 3 42 CONFIDENTIAL TECRA M9 Maintenance Manual 960 631 ...

Page 169: ... switch When moving your finger on the touch pad towards the upper left the POINTING display changes according to the following illustration If a touch pad switch is pressed the BUTTONS displays appear on the right side one by one The parameters appear above the BUTTONS 1 or 2 corresponding to the pressed touch pad switch highlights To end this subtest press two touch pad switches at the same time...

Page 170: ...ion switch OFF After Sliding the switch to OFF position return to the ONLY ONE TEST menu automatically 3 20 4 Subtest 4 USB NOTE When executing this subtest USB test module and USB cable must be connected This subtest checks if USB port works properly The following menu appears in the display USB Port Select PORTEGE R 0 Port 0 right side front 1 Port 1 right side back 2 Port 2 Left side 9 Exit Pre...

Page 171: ... Confirm corresponding LED lights properly Press Enter and following message appears in the display Check DC IN Power Main Battery LED Green Check if the color of the message changes orange to green alternately Press Enter and return to the ONLY ONE TEST menu 3 20 6 Subtest 6 Buuton This subtest checks the moving of the of the front operation panel button Press the Toshiba Assist button after the ...

Page 172: ...y returns to the ONLY ONE TEST menu 3 20 7 Subtest 7 Acceleration sensor This subtest detects and corrects the each axis X Y Z NOTE Make sure that this subtest is executed on the following condition 1 Flat desk with vertical plane to get the stability of machine 2 The vertical wall or plane is necessary 3 Prevent the machine from shake or shock Vertical plane Flat desk Set the machine against the ...

Page 173: ...n press Enter to detect the data on this setting of machine The following message appears in the display The right establishes in the upper direction Press Enter key Set the machine against the vertical plane on the flat desk with the right side of machine upward Then press Enter to detect the data on this setting of machine The following message appears in the display The front establishes in the...

Page 174: ...e Test menu Setting ERROR Press Enter key 3 20 8 Subtest 8 Docker Dock Undock This subtest is executed with an Express Port Replicator installed Press Enter while pushing the eject button of the Express Port Replicatorafter the following message appears Slide Eject SW and press Enter Key Press Enter without pushing the eject button of the Express Port Replicator after the following message appears...

Page 175: ...ars in the display if the test ends without a defective NG message appears in the display if a defective is found during the test 3 20 10 Subtest A Smart Card SmartCard model only This section describes how to perform the SmartCard test To execute the SmartCard test refer to the following description SmartCard is put into a slot SmartCard test is read from CD media If it is OK the following messag...

Page 176: ...orm this program 3 21 2 Operations 1 Selecting test 4 from the DIAGNOSTIC MENU and pressing Enter displays the following messages DIAGNOSTICS FLOPPY DISK HEAD CLEANING VX XX Mount cleaning disk s on drive s Press any key when ready 2 Remove the Diagnostics Disk from the FDD then insert the cleaning disk and press Enter 3 When the cleaning start message appears the FDD head cleaning has begun 4 The...

Page 177: ...ults in RAM This function can store data on a floppy disk or output the data to a printer or the display The error information is displayed in the following order 1 Error count CNT 2 Test name Subtest number TS No 3 Pass count PASS 4 Error status STS 5 FDD HDD or memory address ADDR 6 Write data WD 7 Read data RD 8 HDC status HSTS 9 Error status name ERROR STATUS NAME If the power switch is turned...

Page 178: ... 4 Clear 5 Print 6 FD Log Read 7 FD Log Write 2 The error information displayed on the screen can be manipulated by the following number keys The 1 key scrolls the display to the next page The 2 key scrolls the display to the previous page The 3 key returns to the Diagnostic Menu The 4 key erases all error log information in RAM The 5 key outputs the error log information to a printer The 6 key re...

Page 179: ...test pull out the test program and insert a floppy disk which has been formatted by FORMAT command of DOS 1 Pull out the test program and insert a floppy disk which has been formatted by FORMAT command of DOS 2 Select 6 from the DIAGNOSTIC MENU and press Enter the following messages for selectable tests will appear in the display in order FDD write read test Y N Printer wrap around test Y N Serial...

Page 180: ... the Toshiba DOS FORMAT command This program can format a floppy disk in the following formats a 2DD Double sided double density double track 96 135 TPI MFM mode 512 bytes 9 sectors track b 2HD Double sided high density double track 96 135 TPI MFM mode 512 bytes 18 sectors track 2 COPY This program copies data from a source floppy disk to a target floppy disk 3 DUMP This program displays the conte...

Page 181: ...g message Type select 0 2DD 3 2HD c Select a media drive type number and press Enter A message similar to the one below will be displayed Warning Disk data will be destroyed Insert work disk into drive A Press any key when ready d Remove the Diagnostics Disk from the FDD insert the work disk and press any key The following message will be displayed when the FDD format is executed FDD TYPE TRACK XX...

Page 182: ...as started FDD TYPE TRACK XXX FDD TYPE HEAD X FDD TYPE SECTOR XX Copy start track head XXX X d The following message will appear Insert target disk into drive A Press any key when ready e Remove the source disk from the FDD then insert a formatted work disk and press any key The following message will appear and start copying to the target disk track head XXX X f When the amount of data is too lar...

Page 183: ... message will appear Select a media mode 2HD media mode 1 1 20MB 2 1 44MB 3 1 23MB e The following message will appear Insert source disk into drive A Press any key when ready f Insert a source disk and press any key and the following message will appear Max address Track XXXX Head XX Sector XX Track number g Set the track number head number and sector number you want to dump The system will acces...

Page 184: ...nish the dump select 3 Press number key 1 up 2 down 3 end l The following message will appear Selecting 2 returns to the FDD UTILITIES MENU Another dump 1 Yes 2 No 5 HDD ID READ program Selecting HDD ID displays the following HDD ID configuration HDD ID Read VX XX Drive 1 Model No XXXXXXX Press Enter key Press Enter to return to the FDD UTILITIES MENU ...

Page 185: ...not be acquired The System Configuration program contains the following configuration information for the computer 1 Processor Type Code L2 cache 2 Chip set VRAM 3 BIOS ROM version 1st ID 2nd ID 4 Boot ROM version 5 EC total version 6 PS Microprocessor version 7 SVP Par version 8 Microcode Revision 9 Total Memory Size Conventional memory 10 Battery code 11 HWSC 12 FSB Voltage 13 0 Printer Adapter ...

Page 186: ...X XX PS Micon Version VX XX SVP Par Version VX XX Panel XXXX XXXX Menu XXXX Prod XXXX Microcode Revision VX XX Processor XXXh Total Memory Size XXXXXXMB Conventional Memory XXXKB Battery Code XXXXXXXXXXXX Present voltage XXXX HWSC XXXXXXX FSB XXXXXMHz Voltage XXh X Printer Adapter LPT1 XXXX LPT2 XXXX LPT3 XXXX X ASYNC Adapter COM1 XXXX COM2 XXXX COM3 XXXX X Math CO Processor X Floppy Disk Drive s ...

Page 187: ...of 11a 11aAP AP for check of 11b 11bAP AP for check of 11g 11gAP Make the security functions of AP WEP WPA etc invalid REF Reference PC Cross cable DUT Device Under Testing DUT Device Under Testing REF Reference PC 11a b g AP Cross cable Configuration of equipment for transmitting receiving test How to setup the REF PC Set up the wireless LAN environment needed for the test before the start of Res...

Page 188: ...f REF PC 2 Open My Computer window and click My Network places on the left column 3 Click View network connections on the left column 4 The Network Connections window appears Double click Local Area Connection Network Connections window 3 62 CONFIDENTIAL TECRA M9 Maintenance Manual 960 631 ...

Page 189: ...a Connection Properties window Local Area Connection Properties window 6 Select Protocol on the Select Network Component Type window and click Add button Select Network Component Type window 7 Click Have Disk button on the Select Network Protocol window Select Network Protocol window TECRA M9 Maintenance Manual 960 631 CONFIDENTIAL 3 63 ...

Page 190: ...k window 9 The Select Network Protocol window appears again In the Network Protocol DDK PACKET Protocol will appear Then click OK to start the installation Select Network Protocol window 10 When the installation is completed Local Area Connection Properties will appear Confirm that the DDK PACKET Protocol is added Click Close button to finish the setup of REF PC Local Area Connection Properties wi...

Page 191: ...rom DUT via AP OS available Windows XP only How to start Double click WTWINSVR icon How to start 1 Double click wtwinsvr icon The following screen will appear Startup screen of wtwinsvr program 2 Enter the number of Network Adapter used on REF PC enter 1 for example above Then the following screen will appear Start the test program on DUT Screen while running the wtwinsvr program The REF PC is wai...

Page 192: ... U The following menu appears in the display Intel PRO Wireless XXXABG Network Connection Maintenance T D Menu 1 SKU check of Module 2 MAC Address Check 3 Antenna Check communication test of 11b mode 4 Communication test of 11a mode 5 Communication test of 11g mode 6 All the tests of 11a b g Card SKU MAC Check 11a b g communication test SELECT TEST No 1 6 To execute the subtest input the subtest n...

Page 193: ...Checking the connection execute the subtest again Subtest02 MAC Address Check This subtest displays the MAC address Selecting this subtest following message will appear in the display MAC CHECK MAC XXXXXXXXXXXX MAC Address Check OK Press any key and return to the test menu If a defective is found during the test following message will appear in the display MAC CHECK ERROR MAC all F MAC XXXXXXXXXXX...

Page 194: ... any key the following message which antenna is defective is displayed Main Antenna Test NG Aux Antenna Test NG Press any key and return to the test menu Subtest04 Communication test of 11a mode This subtest execute transmitting receiving test in 802 11a mode using the main antenna If a defective is not found during the test OK message will appear in the display Press any key and return to the tes...

Page 195: ...the test NG message will appear in the display When pressing any key the following message is displayed 11g Communication Test NG When a defective is detected in the test following typical cause is considered Connection of wireless LAN card Defective wireless LAN card Disappearance of MAC address data Checking the connection execute the subtest again Subtest06 All the tests of 11a b g Card All the...

Page 196: ...nnection Maintenance T D Menu 1 SKU check of Module 2 MAC Address Check 3 Communication test of 11a mode 4 Communication test of 11b mode 5 Communication test of 11g mode 6 All the tests of Wireless WiFi Link 4965 Module SKU MAC Check communication test SELECT TEST No 1 6 To execute the subtest input the subtest number and press Enter Subtest01 SKU check of module This subtest displays SKU informa...

Page 197: ...is subtest displays the MAC address Selecting this subtest following message will appear in the display MAC CHECK MAC XXXXXXXXXXXX MAC Address Check OK Press any key and return to the test menu If a defective is found during the test following message will appear in the display MAC CHECK ERROR MAC all F MAC XXXXXXXXXXXX MAC Address Check NG Press any key and return to the test menu When a defectiv...

Page 198: ...d Connection of wireless LAN card Defective wireless LAN card Disappearance of MAC address data Checking the connection execute the subtest again Subtest04 Communication test of 11b mode This subtest execute transmitting receiving test in 802 11a mode using the main antenna If a defective is not found during the test OK message will appear in the display Press any key and return to the test menu I...

Page 199: ...NG message will appear in the display When pressing any key the following message is displayed 11g Communication Test NG When a defective is detected in the test following typical cause is considered Connection of wireless LAN card Defective wireless LAN card Disappearance of MAC address data Checking the connection execute the subtest again Subtest06 All the tests of Wireless WiFi Link 4965 Modul...

Page 200: ...e power The following message will appear Microsoft Windows XX Startup Menu 1 LAN 2 Modem 3 Bluetooth 4 IEEE1394 Enter a choice Press the number you want to test and press Enter NOTE It is impossible to go back to startup menu once you choose the test Therefore LAN Modem Bluetooth IEEE1394 test can not be executed successively 3 28 1 LAN test To execute LAN test press 1 and Enter The following mes...

Page 201: ...mit receive test COMPLETED Repeat count 00000 Error count 00000 LOOPBACK TEST 100Mbps Auto negotiation TxRx Test Destination Address xxxxxxxxxxxx Source Address xxxxxxxxxxxx 100Base TX Full Duplex TRANSMIT RECEIVE NOTE The menu displayed by your computer may be slightly different from the one shown above If a defective is found NG message will appear in the display TECRA M9 Maintenance Manual 960 ...

Page 202: ...ar Testing adaptor hit ESC to abort External Loopback Test PASSED Testing completed Loopback Test Complete 1000Base Auto negotiation TxRx Test CE Test Complete NOTE The menu displayed by your computer may be slightly different from the one shown above If a defective is found NG message will appear in the display Subtest03 Marvel NOTE This Subtest is not supported in this computer 3 76 CONFIDENTIAL...

Page 203: ...number 1 2 To execute Modem test press 2 and Enter Following message will appear Modem loopback test ICHx MDC Test Program with Modem Sound Line Test Version X X Scorpio Modem Initialize OK Digital Loopback Test OK RJ11 Connector Check LED Operator s Check OK is displayed when a error is detected NG is display when a error is not detected NOTE The menu displayed by your computer may be slightly di...

Page 204: ...th the Bluetooth function is also available A Bluetooth card should be installed on the target computer Install the Bluetooth function by clicking All Programs TOSHIBA Bluetooth Bluetooth Settings Test procedure 1 Enable the Bluetooth function of the responder device 2 Make sure the wireless communication switch of the target computer is set to ON position 3 Right click the Bluetooth icon on the l...

Page 205: ...oth address of the responder device appears the Bluetooth card and antenna connection are OK If the BT address of the responder device does not appear check the Bluetooth card condition and antenna cable connection to the Bluetooth card by disassembling the computer following the steps described in Chapter 4 Replacement Procedures TECRA M9 Maintenance Manual 960 631 CONFIDENTIAL 3 79 ...

Page 206: ...3 1394 GUID Display Press test number 1 3 To execute the TEST select the test number you want to execute and press Enter Subtest01 Transmit Receive test NOTE Before executing subtest 01 be sure to execute subtest 02 in the responder machine This program checks the data transporting between responder machine and target machine and compare them with the original data through the IEEE1394 cable Subte...

Page 207: ...9 Maintenance Manual 960 631 3 29 Sound Test program Sound TEST disk cannot be used in Tecra M9 Therefore please test the sound on Windows OS 1 Play a music file 2 click TOSHIBA utility PC diagnostic tool to test the sound Please check operation of speakers by one of methods ...

Page 208: ...RA M9 Maintenance Manual 960 631 3 30 3G Test program Therefore please test the sound on Windows OS All the programs included in EU870 test CD are install A procedure should look at ToshibaTestTools_ReleaseNotes txt Please uninstall after the completion of a EU870 test ...

Page 209: ...emory a Total 2 System Date Time a Date MM DD YYYY b Time HH MM SS 4 Password a User Password b Supervisor Password 5 HDD Password a HDD b HDD Password Mode c User Password d Master Password 6 Boot Priority a Boot Priority b HDD Priority 7 Others a Core Multi Processing b Dynamic CPU Frequency Mode c Execute Disable Bit Capability d Virtualization Technology e Auto Power On f Beep Volume g Diagnos...

Page 210: ...Express Link ASPM c Enhanced C States 10 I O ports a Serial 11 Drives I O a Built in HDD b Select Bay 12 PCI Bus a PCI Bus 13 Display a Power On Display 14 Peripheral a Internal Pointing Device 15 Legacy Emulation a USB KB Mouse Legacy Emulation b USB FDD Legacy Emulation c USB Memory BIOS Support Type 16 PCI LAN a Built in LAN 17 Security Controller a TPM ...

Page 211: ...tics 3 31 2 Accessing the SETUP Program Turn on the power while pressing ESC the following menu appears Check system Then press F1 key Then press F1 The following display appears TECRA M9 Maintenance Manual 960 631 CONFIDENTIAL 3 85 ...

Page 212: ... Accepting Changes and Exiting the SETUP Window 1 Press End to accept the changes you made If the changed item does not require the system to reboot the following message is displayed Are you sure Y N If the changed item requires the system to reboot the following message is displayed Are you sure Y N The changes you made will cause the system to reboot 2 To make other changes press N Repeat the s...

Page 213: ...tenance Manual 960 631 CONFIDENTIAL 3 87 NOTE You can press Esc to quit at any time without saving changes SETUP asks you to confirm that you do not want to save your changes When SETUP is displayed at the next time the current configuration appears ...

Page 214: ...nfiguration When you access SETUP the current configuration is displayed 1 To show the factory preset configuration press Home 2 Press End and then press Y to accept the factory preset settings NOTE When you execute the default setting the following settings are not changed Password Execute Disable Bit function ...

Page 215: ...er s system date time a Date Use this option to set the system date of the computer b Time Use this option to set the system time of the computer 3 Password a User Password This option allows you to set or reset the user password for power on Registered A password has been registered Not Registered Change or remove the password Default c Supervisor Password This setting which is displayed on the f...

Page 216: ...ord and can be selected only for registering HDD password To change HDD Password Mode when HDD password is registered delete the registered HDD password first and then register new password User Only Sets only User HDD Password Default Master User Sets Master HDD Password and User HDD Password c User Password This item sets User password For details on setting user password refer to the User s Man...

Page 217: ... in the following order HDD CD ROM LAN and FDD FDD CD ROM LAN HDD The computer looks for bootable files in the following order FDD CD ROM LAN and HDD CD ROM LAN HDD FDD The computer looks for bootable files in the following order CD ROM LAN HDD and FDD CD ROM LAN FDD HDD The computer looks for bootable files in the following order CD ROM LAN FDD and HDD NOTE CD ROM refers to a DVD ROM CD R RW driv...

Page 218: ...les Intel SpeedStep technology and always runs the processor at its fastest speed Always Low Disables Intel SpeedStep technology and always runs the processor at low power consumption and low speed c Execute Disable Bit Capability Selects the function to reports whether the CPU Execute Disable Bit is available or not to OS When the CMOS is damaged the default is Available When Home is pressed the ...

Page 219: ... LAN is set to Enabled To activate this function use the AC adapter On Battery The following settings can be changed when the Wake up on LAN is Enabled Enabled Wake up on LAN function whenoperating from the battery Disabled Wake up on LAN function whenoperating from the battery Default NOTE 1 Do not remove the AC adapter and battery pack at the same time when you use this feature If you do so data...

Page 220: ...ning off your computer where electronic devices are regulated or controlled When you have to turn off your computer aboard an aircraft or in places where electronic devices are regulated or controlled always shut down the computer completely or put the computer into Hibernation Mode instead of allowing it to go into Standby Mode Sleep Mode and turn off any wireless communication switches or device...

Page 221: ...zes other devices Default All Devices All devices will be initialized If you are using an OS that does not have PNP capacity select All Devices The Display shows the following message Device Config All Devices 9 Battery This option is used to select Full Power Low Power or User Setting of the battery save mode Full Power The following shows full power settings Low Power The following shows low pow...

Page 222: ...CPU Sleep Mode Use this option to enable or disable the CPU sleep function Enabled Enables sleep mode Default Disabled Disables sleep mode LCD Brightness Use this option to set the level of LCD brightness Super Bright Full brightness for maximum visibility Bright Full brightness for high visibility Default Semi Bright Less than full brightness for saving power Cooling Method If the CPU becomes too...

Page 223: ... turns on automatically in a high speed to cool down the CPU Gives priority to the decrease of temperature at the bottom of the PC b PCI Express Link ASPM Enabled Saves power consumption when the PCI Express device is not used Default Auto Saves power consumption when the PCI Express device is not used while the battery is working Disabled Disables the power saving function and gives priority to t...

Page 224: ...vel Interrupt level I O address COM1 4 3F8H Serial port default COM2 3 2F8H COM3 4 3E8H COM3 5 3E8H COM3 7 3E8H COM4 3 2E8H COM4 5 2E8H COM4 7 2E8H Not Used Disables port 11 Drives I O This option displays the address and interrupt level for hard disk drive optical drive and PC card It is for information only and cannot be changed a Built in HDD This item displays the Serial ATA Port Number It is ...

Page 225: ...en booting up Auto Selected Selects an external monitor if one is connected Otherwise it selects the internal LCD Default LCD AnalogRGB Selects both the internal LCD and the external monitor for simultaneous display NOTE Pressing Fn F5 changes the display setting in the order of internal LCD to simultaneous to external monitor 14 Peripheral Use this option to select the parallel port mode and hard...

Page 226: ...disable USB FDD Legacy Emulation Enabled USB Legacy Support can be used Default Disabled USB Legacy Support cannot be used c USB Memory BIOS Support Type Sets the type of the USB memory as a startup device HDD Set the type of the USB memory to be equivalent to the HDD Default Based on the HDD order in the Boot Priority Options item The order with respect to the other HDD can be set in the HDD Prio...

Page 227: ... moved on the TPM tem This option can be changed after rebooting Disabled Disables the TPM Default Enabled Enables the TPM b Clear TPM Owner This is not displayed when the TPM is set to Disabled This is executed when the PC is disposed or the owner of the PC changes When the cursor is on this item and the Space is pressed message is displayed and the PC waits Y E S and Enter key inputs by the user...

Page 228: ...3 Tests and Diagnostics 3 31 SETUP 3 102 CONFIDENTIAL TECRA M9 Maintenance Manual 960 631 ...

Page 229: ... CONFIDENTIAL Chapter 4 Replacement Procedures ...

Page 230: ...4 Replacement Procedures 4 ii CONFIDENTIAL TECRA M9 Maintenance Manual 960 631 4 ...

Page 231: ...d Model 4 31 4 12 2 Removing the W LAN card 3G card Smart card Model only 4 38 4 13 Touch pad 4 41 4 14 Cover assembly and Base assembly 4 44 4 14 1 Removing the cover assembly and base assembly Not Smart card Model 4 44 4 14 2 Removing the cover assembly and base assembly Smart card Model only 4 47 4 15 Smart Card unit 4 50 4 16 Fingerprint sensor board 4 51 4 17 RTC battery 4 54 4 18 Microphone ...

Page 232: ...odel 4 76 4 24 3 Installing the LCD unit FL inverter 3G model only 4 77 4 25 LCD cable 4 81 4 26 Wireless LAN antenna Bluetooth antenna 4 82 4 27 Hinge 4 84 4 28 Speaker 4 87 4 29 Fluorescent Lamp 4 90 4 29 1 Replacing the 14 1 inch WXGA LG Philips Fluorescent Lamp 4 91 4 29 2 Replacing the 14 1 inch WXGA Samsung Fluorescent Lamp 4 100 4 28 3 Replacing the 14 1 inch WXGA LG Philips Fluorescent Lam...

Page 233: ...14 Removing the keyboard 1 4 25 Figure 4 15 Removing the memory slot cover 4 26 Figure 4 16 Removing the memory module A 4 27 Figure 4 17 Removing the keyboard 2 4 28 Figure 4 18 Removing the fan holder 4 30 Figure 4 19 1 Removing the wireless LAN card 3 antenna cables 3G card 4 32 Figure 4 20 2 Removing the wireless LAN card 2 antenna cables 3G card 4 32 Figure 4 21 Pulling the wireless LAN anten...

Page 234: ...emoving the CPU 4 68 Figure 4 40 Installing the CPU 4 69 Figure 4 41 Applying new grease 4 70 Figure 4 42 Raying the display rear cover 4 72 Figure 4 43 Raying the LCD unit 4 73 Figure 4 44 Removing the FL inverter 4 74 Figure 4 45 Removing the LCD cable 4 75 Figure 4 46 Removing the LCD unit 4 75 Figure 4 47 Removing the LCD cable 4 81 Figure 4 48 Replacing the wireless LAN antenna Bluetooth ante...

Page 235: ...the chart indicate the relevant section numbers in this manual In all cases when removing an FRU the battery pack must also be removed When repairing an FRU that is the potential cause of a computer fault use the chart to determine the order in which FRUs need to be removed Chart Notation The chart shows the case for the following example Removing the Cover assembly and Base assembly All FRUs down...

Page 236: ...e computer is disconnected from an AC power source Remove any metal jewelry or accessories such as necklaces bracelets or rings in order to reduce the risk of electric shock Never work with wet or damp hands 3 Be careful of edges and corners as these may cut CAUTION 1 When you change a component be sure the replacement component meets the required specifications Never use foreign parts to avoid an...

Page 237: ... diagnostic tests described in Chapter 2 to determine which FRU is the cause of the fault Do not perform any unnecessary work Always work in accordance with the disassembly and re assembly procedures in this manual Keep parts removed from the computer in a safe place away from the computer where they will not be damaged or interfere with your work Disassembling requires the removal of a large numb...

Page 238: ...orrect position Pull the cable to ensure that it is securely connected For spring connectors lift up the stopper frees the cable and allow it to be pulled out To reconnect hold the stopper in the up position and insert the cable then lower the stopper to secure the cable Pull the cable to ensure that it is securely connected For back flip connectors lift up the flip plate frees the cable and allow...

Page 239: ...s left over Using an incorrect screw may damage the thread or screw head and result in the FRU not being securely fastened in place After installing FRUs check that the computer operates correctly Tools and Equipment For your safety and the safety of the people around you it is important that you use Electrostatic Discharge ESD equipment Correctly utilizing of the equipment increases the percentag...

Page 240: ...wdriver is recommended M2 2mm 0 167 N m 1 7 kgf cm M2 5 2 5mm 0 294 N m 3 0 kgf cm M3 3mm 0 549 N m 5 6 kgf cm NOTE To prevent damage to THIN HEAD screws use type 0 bit philips screwdriver Use however the PH point size 1 screwdriver for screws fixing the memory slot cover and keyboard Press along the axis of the screwdriver while turning the screw This is because the contact area between the screw...

Page 241: ...ral number to the first decimal places such as 2 5 mm 2 6 mm and so on Grip area Screw Notation To make maintenance of the computer easier markings of the kinds of the screws including the types and lengths of the screws are indicated on the computer body Format Screw type Screw length mm Screw type B Bind screw F Flat head screw S Super thin head screw T Tapping screw U Other screws Unique screws...

Page 242: ...ry pack 1 Turn off the power of the computer 2 Disconnect the AC adapter and all other external devices from the computer 3 Turn the computer upside down 4 Slide the battery lock toward the arrow pointing 5 Pull out the battery pack while sliding the battery latch toward the arrow pointing Battery latch Battery pack Battery lock Figure 4 1 Removing the battery pack NOTE Dispose of the used battery...

Page 243: ...fitted operated handled or disposed correctly Dispose always the used batteries pack in accordance with the laws and ordinances of your local authority Use only the batteries approved by Toshiba NOTE Check visually the battery terminals and clean off any dirt with a dry cloth 1 Turn off the power of the computer 2 Disconnect the AC adapter and all other external devices from the computer 3 Install...

Page 244: ... 1 Turn the computer upside down 2 Push the eject button It will pop out Then press the eject button again to eject the PC card 3 Grasp the PC card and remove it 4 Push the eject button until it is locked Eject button PC card Figure 4 2 Removing the PC card Installing the PC card The following describes the procedure for installing the PC card See Figure 4 2 1 Make sure the eject button does not s...

Page 245: ... with any instructions in the SD card manual or the manuals of the computer system you are using 1 Push the SD card It will pop out partly so pull out the card SD card Figure 4 3 Removing the SD card Installing the SD card The following describes the procedure for installing the SD card See Figure 4 3 1 Insert the SD card and press it until it securely connected TECRA M9 Maintenance Manual 960 631...

Page 246: ...rd refer to the Card s documentation and to your operating system documentation for proper procedures and precautions 1 Hold both sides of the SmartCard and remove it out horizontally SmartCard Figure 4 SC1 Removing the SmartCard Installing the SmartCard The following describes the procedure for installing the SmartCard See Figure 4 4 1 Insert the SmartCard into the slot horizontally 4 12 CONFIDEN...

Page 247: ...le terminals Any dirt on the terminals may cause memory access problems Never press hard or bend the memory module Removing the memory module B To remove the memory module B make sure the computer is in boot mode and powered off Then perform the following procedure See Figure 4 4 and 4 5 1 Loosen the screw and remove the memory slot cover Screw Memory slot cover Figure 4 4 Removing the memory slot...

Page 248: ... 4 and 4 5 1 Insert the memory module B into the connector slantwise the terminal side first and press it to connect firmly CAUTION The power must be turned off when you insert the memory module Inserting the memory module with the power on risks damaging the module or the computer itself Never press hard or bend the memory module After installing the memory module confirm that the memory module i...

Page 249: ...ake care not to press on the top or bottom of the HDD Pressure may cause data loss or damage to the HDD 1 Remove the following screws and HDD slot cover M2 5 16B FLAT HEAD screw 1 M2 5 8B FLAT HEAD screw 1 HDD slot cover M2 5 16B FLAT HEAD M2 5 8B FLAT HEAD Figure 4 6 Removing the HDD slot cover TECRA M9 Maintenance Manual 960 631 CONFIDENTIAL 4 15 ...

Page 250: ...ise the HDD assembly with holding the tab from the slot and pull out the HDD assembly from the connector of the HDD cable HDD cable HDD assembly Tab Figure 4 7 Removing the HDD assembly 4 16 CONFIDENTIAL TECRA M9 Maintenance Manual 960 631 ...

Page 251: ...e and remove the following screws fixing the HDD holder M3 4C FLAT HEAD screw 4 4 Separate the HDD holder and HDD M3x4C FLAT HEAD M3x4C FLAT HEAD HDD holder HDD frame and tab HDD M3x4C FLAT HEAD Figure 4 8 Removing the HDD TECRA M9 Maintenance Manual 960 631 CONFIDENTIAL 4 17 ...

Page 252: ...er and secure them with the following screws M3 4C FLAT HEAD screw 4 CAUTION Do not apply pressure to the middle of the HDD assembly It may damage the HDD assembly Hold the HDD assembly by its corners 2 Set the connector of the HDD cable upward and connect the HDD assembly to the connector Press the HDD assembly to ensure a firm connection 3 Set the HDD assembly into the slot 4 Seat the HDD slot c...

Page 253: ... slim select bay module It may cause injury 1 Remove the following screw securing the latch and drive the removed screw into the screw hole The slim select bay is unlocked M2 5 4B FLAT HEAD screw 1 2 While sliding the latch toward the arrow direction in the Figure 4 9 and pull out the slim select bay module while holding the hook to disconnect it from the connector of the system board Slim select ...

Page 254: ...rom the optical drive assembly M2 2 8C S THIN HEAD screw 1 5 Remove the following screws and ODD side assembly from the optical drive assembly M2 6C BIND screw 1 M2 22C BIND screw 1 M2 6C BIND M2 6C BIND M2 2 8C S THIN HEAD M2 6C BIND M2 22C BIND ODD side assembly Connector cover Connector Connector base Figure 4 10 Detaching the optical disk drive assembly 4 20 CONFIDENTIAL TECRA M9 Maintenance M...

Page 255: ...1 M2 22C BIND screw 1 2 Install the connector base to the optical drive assembly and secure it with the following screw M2 2 8C S THIN HEAD screw 1 3 Install the connector cover and connector to the optical drive assembly and secure it with the following screws M2 6C BIND screw 2 4 Insert the slim select bay module into the computer to connect it to the connector on the system board Press to ensur...

Page 256: ...ay and make it flat 2 Insert your fingers into the slots on both sides and remove the keyboard holder Keyboard holder Slot Slot Figure 4 11 Removing the keyboard holder Installing the Keyboard holder The following describes the procedure for installing the keyboard holder See Figure 4 11 1 Install the keyboard holder while engaging the latches 4 22 CONFIDENTIAL TECRA M9 Maintenance Manual 960 631 ...

Page 257: ...the switch board from the slot while sliding it as shown in the figure below Switch cable Switch board Hook Figure 4 12 Removing the switch board Installing the Switch board The following describes the procedure for installing the switch board See Figure 4 12 1 Install the switch board to the slot while sliding it in the opposite direction at removing 2 Connect the switch cable to the connector on...

Page 258: ... latch and remove the Bluetooth module from the slot Bluetooth module Bluetooth antenna cable Bluetooth cable Latch Figure4 13 Removing the Bluetooth module Installing the Bluetooth module The following describes the procedure for installing the Bluetooth module See Figure 4 13 1 Install the Bluetooth module into the slot while engaging the latch 2 Connect the Bluetooth cable and Bluetooth antenna...

Page 259: ...wing describes the procedure for removing the keyboard memory module A See Figure 4 14 to 4 17 1 Remove the following screws and turn the keyboard face down on the palm rest M2 5 4B FLAT HEAD screw 2 Keyboard M2 5 4B FLAT HEAD M2 5 4B FLAT HEAD Figure 4 14 Removing the keyboard 1 TECRA M9 Maintenance Manual 960 631 CONFIDENTIAL 4 25 ...

Page 260: ...mory module A 2 Remove the following screws and memory slot cover M2 5 8B FLAT HEAD screw 2 Memory slot cover M2 5 8B FLAT HEAD M2 5 8B FLAT HEAD Figure 4 15 Removing the memory slot cover 4 26 CONFIDENTIAL TECRA M9 Maintenance Manual 960 631 ...

Page 261: ...amaging the module or the computer itself Do not touch the memory module terminals Any dirt on the terminals may cause memory access problems Never press hard or bend the memory module 3 Open the left and right latches outside and remove the memory module A Memory module A Latch Latch Figure 4 16 Removing the memory module A TECRA M9 Maintenance Manual 960 631 CONFIDENTIAL 4 27 ...

Page 262: ... Memory module A 4 Disconnect the keyboard cable from the connector CN3230 on the system board and remove the keyboard CN3230 Keyboard cable Keyboard Figure 4 17 Removing the keyboard 2 4 28 CONFIDENTIAL TECRA M9 Maintenance Manual 960 631 ...

Page 263: ...st 3 Insert the memory module A into the connector slantwise the terminal side first and press it to connect firmly CAUTION The power must be turned off when you insert the memory module Inserting the memory module with the power on risks damaging the module or the computer itself Never press hard or bend the memory module After installing the memory module confirm that the memory module is fixed ...

Page 264: ...18 1 Peel off the insulator that prevents a waterdrop from entering the computer and remove the fan holder from the slot Insulator Fan holder Figure 4 18 Removing the fan holder Installing the fan holder The following describes the procedure for installing the fan holder See Figure 4 18 1 Install the fan holder into the slot and stick a new insulator that prevents a waterdrop from entering the com...

Page 265: ...he connectors on the wireless LAN card on the computer Debris on the connectors may cause the wireless LAN card access problems 1 Peel off the insulator that prevents a waterdrop from entering the computer 2 Remove the following screws M2 4B BIND screw 2 3 Disconnect the 3G antenna cables red and blue from the 3G card using an antenna coaxial cable disconnector 4 Disconnect the 3G card from the co...

Page 266: ...gray Wireless LAN antenna cable white Wireless LAN card M2 4B BIND Insulator Wireless LAN antenna cable black 3G antenna cable red 3G antenna cable blue 3G card Figure 4 19 1 Removing the wireless LAN card 3 antenna cables 3G card 4 32 CONFIDENTIAL TECRA M9 Maintenance Manual 960 631 ...

Page 267: ...N antenna cable white Wireless LAN card M2 4B BIND Insulator Wireless LAN antenna cable black 3G antenna cable red 3G antenna cable blue 3G card Figure 4 19 2 Removing the wireless LAN card 2 antenna cables 3G card TECRA M9 Maintenance Manual 960 631 CONFIDENTIAL 4 33 ...

Page 268: ...l out the wireless LAN antenna cables black white and gray and 3G antenna cables red and blue from the hole of the cover assembly Hole Figure 4 20 Pulling the wireless LAN antenna cables and 3G antenna cables 4 34 CONFIDENTIAL TECRA M9 Maintenance Manual 960 631 ...

Page 269: ... the wireless LAN card may be damaged 1 Arrange the wireless LAN antenna cables black white and gray and 3G antenna cables red and blue through the hole of the cover assembly 2 Insert the wireless LAN card to the connector on the system board slantwise and press it to connect firmly 3 Connect the wireless LAN antenna cables white 1 black 2 gray 3 to the connectors on the wireless LAN card 4 Insert...

Page 270: ...s 4 12 Wireless LAN card 3G card NOTE Arrange the wireless LAN antenna cables and 3G antenna cables as shown in the figure below Wireless LAN card 3 antenna cables 3G card 4 36 CONFIDENTIAL TECRA M9 Maintenance Manual 960 631 ...

Page 271: ...re the wireless LAN card with the following screws M2 4B BIND screw 2 7 Secure the 3G card with the following screws M2 4B BIND screw 2 8 Stick a new insulator that prevents a waterdrop from entering the computer NOTE Do not reuse the removed insulator TECRA M9 Maintenance Manual 960 631 CONFIDENTIAL 4 37 ...

Page 272: ... the connectors may cause the wireless LAN card access problems 1 Peel off the insulator that prevents a waterdrop from entering the computer 2 Remove the following screws M2 4B BIND screw 2 3 Disconnect the wireless LAN antenna cables black white and gray from the wireless LAN card using an antenna coaxial cable disconnector 4 Disconnect the wireless LAN card from the connector on the system boar...

Page 273: ...dures 5 Pull out the wireless LAN antenna cables black white and gray from the hole of the cover assembly Wireless LAN antenna cable gray white and black Figure 4 SC3 Pulling the wireless LAN cables TECRA M9 Maintenance Manual 960 631 CONFIDENTIAL 4 39 ...

Page 274: ...d gray through the hole of the cover assembly 2 Insert the wireless LAN card to the connector on the system board slantwise and press it to connect firmly 3 Connect the wireless LAN antenna cables white 1 black 2 gray 3 to the connectors on the wireless LAN card NOTE Connector 3 for the gray cable is placed on the center 1 White 2 Black 3 Gray 4 Secure the wireless LAN card with the following scre...

Page 275: ...ing describes the procedure for removing the touch pad See Figure 4 21 to 4 23 1 Lift the tip portions up first and remove the touch pad cover while releasing latches Touch pad cover Tip portion Figure 4 21 Removing the touch pad cover TECRA M9 Maintenance Manual 960 631 CONFIDENTIAL 4 41 ...

Page 276: ...adhered by the double sided tape to the slot Touch pad CN3240 Touch pad cable Figure 4 22 Removing the touch pad 3 Peel off the glass tape and disconnect the touch pad cable from the connector on the touch pad Touch pad cable Glass tape Double sided tape Double sided tape Insulator Figure 4 23 Removing the touch pad cable 4 42 CONFIDENTIAL TECRA M9 Maintenance Manual 960 631 ...

Page 277: ...e connector on the touch pad 2 Stick the glass tape in place NOTE When installing a new touch pad reuse the double sided tape and insulator and stick them in place If the adhesive strength of the double sided tape and insulator on the touch pad is weak replace it them with a new one 3 Install the touch pad in place 4 Connect the touch pad cable to the connector CN3240 on the system board 5 Install...

Page 278: ...the procedure for removing the cover assembly and base assembly See Figure 4 24 and 4 25 1 Close the display and turn over the computer 2 Remove the following screws M2 5 8B FLAT HEAD screw 3 8 in the figure below M2 5 16B FLAT HEAD screw 6 16 in the figure below 8 8 8 16 16 16 16 16 16 Figure 4 24 Removing the cover assembly and base assembly 1 4 44 CONFIDENTIAL TECRA M9 Maintenance Manual 960 63...

Page 279: ...ard 5 Remove the following screws M2 4B BIND screw 1 M2 5 8B FLAT HEAD screw 1 6 Separate the cover assembly and base assembly Base assembly Cover assembly M2 4B BIND M2 5 8B FLAT HEAD LCD cable Connected to CN5000 Speaker cable Connected to CN6170 Finger print sensor cable Connected to CN9550 Switch cable Connected to CN9500 SmartCard unit cable Connected to CN2170 3G antenna cable Connected to C...

Page 280: ...onnect the LCD cable speaker cable switch cable 3G antenna cable blue SmartCard unit cable and finger print sensor cable to the connector CN5000 CN6170 CN9500 CN2661 CN2170 and CN9550 on the system board 3 Secure the cover assembly and base assembly with the following screws M2 4B BIND screw 1 M2 5 8B FLAT HEAD screw 1 4 Close the display and turn over the computer 5 Secure the cover assembly and ...

Page 281: ...emoving the cover assembly and base assembly See Figure 4 24 and 4 SC4 7 Close the display and turn over the computer 8 Remove the following screws M2 5 8B FLAT HEAD screw 3 8 in the figure below M2 5 16B FLAT HEAD screw 6 16 in the figure below 8 8 8 16 16 16 16 16 16 Figure 4 24 Removing the cover assembly and base assembly 1 TECRA M9 Maintenance Manual 960 631 CONFIDENTIAL 4 47 ...

Page 282: ... board 11 Remove the following screws M2 4B BIND screw 1 M2 5 8B FLAT HEAD screw 1 12 Separate the cover assembly and base assembly Base assembly Cover assembly M2 4B BIND M2 5 8B FLAT HEAD LCD cable Connected to CN5000 Speaker cable Connected to CN6170 Finger print sensor cable Connected to CN9550 Switch cable Connected to CN9500 SmartCard unit cable Connected to CN2170 Figure 4 SC4 Removing the ...

Page 283: ...e assembly 7 Connect the LCD cable speaker cable switch cable SmartCard unit cable and finger print sensor cable to the connector CN5000 CN6170 CN9500 CN2170 and CN9550 on the system board 8 Secure the cover assembly and base assembly with the following screws M2 4B BIND screw 1 M2 5 8B FLAT HEAD screw 1 9 Close the display and turn over the computer 10 Secure the cover assembly and base assembly ...

Page 284: ...mbly and slide the Smart Card unit in the direction in the figure below to remove it Smart Card unit Guide Hook Figure 4 SC5 Removing the SmartCard unit Installing the SmartCard unit The following describes the procedure for removing the SmartCard unit See Figure 4 SC5 1 Insert the SmartCard unit into the guides of the cover assembly until the hook is engaged 4 50 CONFIDENTIAL TECRA M9 Maintenance...

Page 285: ...fingerprint sensor board See Figure 4 26 and 4 27 1 Push the hook down and remove the fingerprint sensor board hold plate while sliding it in the direction of the arrow in the figure below 2 Peel off the glass tape Fingerprint sensor board hold plate Glass tape Hook Figure 4 26 Removing the fingerprint sensor board hold plate TECRA M9 Maintenance Manual 960 631 CONFIDENTIAL 4 51 ...

Page 286: ... the double sided tape that prevents a waterdrop from entering the computer 4 Disconnect the fingerprint sensor cable from the connector on the fingerprint sensor board Fingerprint sensor board Fingerprint sensor cable Double sided tape Figure 4 27 Removing the fingerprint sensor board 4 52 CONFIDENTIAL TECRA M9 Maintenance Manual 960 631 ...

Page 287: ...rint sensor board See Figure 4 26 and 4 27 1 Connect the fingerprint sensor cable to the connector on the fingerprint sensor board 2 Stick a new double sided tape in place and install the fingerprint sensor board NOTE Do not reuse the removed double sided tape 3 Install the fingerprint sensor board hold plate while sliding it to the guides 4 Arrange the fingerprint sensor cable and stick the glass...

Page 288: ... battery cable from the connector CN9300 on the system board 2 Peel off the glass tape and remove the RTC battery from the slot Glass tape RTC battery RTC battery cable CN9300 Figure 4 28 Removing the RTC battery Installing the RTC battery The following describes the procedure for installing the RTC battery See Figure 4 28 1 Install the RTC battery to the slot and stick the glass tape in place 2 A...

Page 289: ...50 on the system board 2 Remove the microphone from the slot Microphone Microphone cable CN6050 Glass tape Figure 4 29 Removing the microphone Installing the Microphone The following describes the procedure for installing the microphone See Figure 4 29 3 Install the microphone to the slot 4 Connect the microphone cable to the connector CN6050 on the system board 5 Stick the glass tape in place TEC...

Page 290: ...DC IN jack and HDD cable from the slot 3 Remove the modem cable holder from the slot The modem cable holder is adhered by the double sided tape to the slot 4 Lift up the system board from the base assembly to remove while pushing the portion A and portion B of the base assembly outwards as shown in the figure below Bluetooth cable DC IN jack Modem cable holder Modem jack Portion A CN4400 Pontion B...

Page 291: ...ard 4 Replacement Procedures CAUTION Do not hold the portions shown in the figure below of the system board It may damage the system board Do not hold Do not hold TECRA M9 Maintenance Manual 960 631 CONFIDENTIAL 4 57 ...

Page 292: ...ew modem cable holder reuse the double sided tape and stick it in place If the adhesive strength of the double sided tape on the modem cable holder is weak replace it with a new one 7 Install the modem jack DC IN jack and HDD cable to the slot NOTE Arrange the modem cable on the modem cable holder as shown in the figure below Modem cable 8 Stick the insulator in place 9 Connect the Bluetooth cable...

Page 293: ...jack and HDD cable from the slot 12 Remove the modem cable holder from the slot The modem cable holder is adhered by the double sided tape to the slot 13 Lift up the system board from the base assembly to remove while pushing the portion A and portion B of the base assembly outwards as shown in the figure below TECRA M9 Maintenance Manual 960 631 CONFIDENTIAL 4 59 Figure 4 303G Removing the system...

Page 294: ...Procedures 4 19 System board CAUTION Do not hold the portions shown in the figure below of the system board It may damage the system board Do not hold Do not hold 4 60 CONFIDENTIAL TECRA M9 Maintenance Manual 960 631 ...

Page 295: ...ouble sided tape and stick it in place If the adhesive strength of the double sided tape on the modem cable holder is weak replace it with a new one 16 Install the modem jack DC IN jack and HDD cable to the slot NOTE Arrange the modem cable on the modem cable holder as shown in the figure below Modem cable 17 Stick the insulator in place 18 Connect the Bluetooth cable wireless LAN antenna cable an...

Page 296: ...ful not lose the springs Base latch Base latch Base latch Base cap Base cap Base cap Spring Spring Spring Figure 4 31 Removing the base latch Installing the base latch The following describes the procedure for installing the base latch See Figure 4 31 1 Install the springs to the base latches 2 Install the base latches to the slot of the base assembly 3 Install the base caps while engaging the lat...

Page 297: ...N jack cable from the connector CN8800 on the system board Insulator DC IN jack cable HDD cable CN1900 CN8800 Figure 4 32 Removing the HDD cable DC IN jack Installing the HDD cable DC IN jack The following describes the procedure for installing the HDD cable DC IN jack See Figure 4 32 1 Connect the DC IN jack cable to the connector CN8800 on the system board 2 Connect the following HDD cable to th...

Page 298: ...system board 3 Disconnect the MDC cable from the connector on the MDC MDC MDC cable CN3010 M2x4B BIND Figure 4 33 Removing the MDC Installing the MDC The following describes the procedure for installing the MDC See Figure 4 33 1 Connect the MDC cable to the connector on the MDC 2 Install the MDC to the connector CN3010 on the system board and secure it with the following screws M2 4B BIND screw 2 ...

Page 299: ...re 4 34 to 4 37 1 Remove the following screws and remove the North bridge and GPU hold plate In the case of the GPU model M2 4B BIND screw 3 2 Remove the North bridge and GPU heat sink 3 Peel off the cooling sheet CAUTION Do not reuse the removed cooling sheet M2 4B BIND North bridge and GPU Heat sink North bridge cool sheet GPU grease North bridge and GPU hold plate M2 4B BIND Figure 4 344a Remov...

Page 300: ...he North bridge heat sink on the North bridge M2x4B BIND North bridge hold plate North bridge heat sink Figure 4 35b Removing the North bridge heat sink 6 Remove the following screws in the reverse order of the number marked on the CPU hold plate M2 4B BIND screw 3 7 Remove the CPU hold plate and metal plates 8 Disconnect the fan cable from the connector CN8771 on the system board 9 Remove the CPU...

Page 301: ...heat sink with a fan M2x4B BIND Metal plate CPU heat sink CN8771 CPU hold plate Fan cable With a fan Acetate tape 10 Remove the fan holder 11 Remove the following screws and separate the CPU heat sink and fan Fan cable is secured to the fan by the insulator M2 5 3B FLAT HEAD screw 2 Figure 4 37 Removing the fan M2 5 3B FLAT HEAD CPU heat sink Fan holder Fan ...

Page 302: ...PU by rotating counterclockwise the cam on the CPU socket by 90 degrees with a flat blade driver Figure 4 38 Removing the CPU 13 Remove the CPU CAUTION When removing the CPU lift it up right above Otherwise pins of CPU may be damaged Cam 4 68 CONFIDENTIAL TECRA M9 Maintenance Manual 960 631 ...

Page 303: ...U heat sink fan CPU See Figure 4 34 to 4 39 1 Make sure that the cam of the CPU socket is in the unlock OPEN position 2 Install the CPU on the CPU socket and check the CPU is installed on the correct position 3 Lock the CPU by rotating clockwise the cam on the CPU socket by 90 degrees with a flat blade driver Cam CPU socket CPU Mark Figure 4 39 Installing the CPU TECRA M9 Maintenance Manual 960 63...

Page 304: ...n in the following figure and stick the new cool sheet on the North bridge Apply quarter of scale 0 25ml of grease evenly on the CPU and GPU chip When silicon grease is already applied to the CPU and GPU wipe them off with a cloth in advance In the case of the GPU model CAUTION Do not apply silicon grease on the North bridge In the case of the GPU model Figure 4 40 Applying new grease 6 Stick the ...

Page 305: ...tall the North bridge and GPU heat sink in place In the case of the GPU model 13 Install the North bridge and GPU hold plate on the North bridge and GPU heat sink and secure them with the following screws Secure the circled portion first in the figure 4 35 In the case of the GPU model M2 4B BIND screw 3 14 Install the North bridge heat sink in place In the case of the Built in GPU model 15 Install...

Page 306: ... M2 5 6B FLAT HEAD screw 2 2 Remove the keyboard cover while releasing latches In the case of removing the LCD unit before removing the keyboard 3 Release the latches fixing the display rear cover to the LCD mask in the order from the top to both sides and lay the display rear cover down as shown in the figure below Mask seal Mask seal Mask seal M2 5 6B FLAT HEAD M2 5 6B FLAT HEAD Display rear cov...

Page 307: ...er 4 Replacement Procedures 4 Put the soft cloth on the keyboard and lay the LCD unit down as shown in the figure below LCD unit Soft cloth Figure 4 42 Raying the LCD unit TECRA M9 Maintenance Manual 960 631 CONFIDENTIAL 4 73 ...

Page 308: ...ulator with double sided tape on the FL inverter 6 Disconnect the FL cables from both sides of the FL inverter 7 Remove the FL inverter from the slot FL inverter Insulator FL cable Figure 4 43 Removing the FL inverter 4 74 CONFIDENTIAL TECRA M9 Maintenance Manual 960 631 ...

Page 309: ...nect the LCD cable from the connector on the LCD unit LCD cable Glass tape Figure 4 44 Removing the LCD cable 9 Remove the following screws and LCD unit M2 3C S THIN HEAD screw 4 M2 3C S THIN HEAD M2 3C S THIN HEAD LDC unit Figure 4 45 Removing the LCD unit TECRA M9 Maintenance Manual 960 631 CONFIDENTIAL 4 75 ...

Page 310: ...t the LCD cable to the connector on the back of the LCD unit Stick two glass tapes in place 3 Connect two FL cables to a new FL inverter and install the FL inverter in place CAUTION Do not reuse the removed FL inverter 4 Fix the FL inverter with the insulator 5 Stand the LCD unit up and fix the display rear cover to the LCD mask while engaging the latches 6 Secure the LCD unit with the following s...

Page 311: ...cribes the procedure for installing the LCD unit FL inverter See Figure 4 40 to 4 44 NOTE When Replacing the LCD unit of 3G model with a new one stick new aluminum sheet and ferrite sheet in place as shown below There are four sheets as shown below use correct sheets TECRA M9 Maintenance Manual 960 631 CONFIDENTIAL 4 77 ...

Page 312: ...Replacement Procedures 4 24 LCD unit FL inverter Use a jig to stick an aluminum sheet and ferrite sheet in the correct position in each model Jig Jig 4 78 CONFIDENTIAL TECRA M9 Maintenance Manual 960 631 ...

Page 313: ...4 24 LCD unit FL inverter 4 Replacement Procedures Jig Jig TECRA M9 Maintenance Manual 960 631 CONFIDENTIAL 4 79 ...

Page 314: ...ON Do not reuse the removed FL inverter 8 Fix the FL inverter with the insulator 9 Stand the LCD unit up and fix the display rear cover to the LCD mask while engaging the latches NOTE When Replacing the LCD mask with a new one stick new gaskets in place Gasket Gasket 10 Secure the LCD unit with the following screws and stick the mask seals in place M2 5 4B FLAT HEAD screw 2 11 Install the keyboard...

Page 315: ...f the cover assembly and LCD mask from the front to the back and remove the LCD cable on the back of the LCD mask LCD cable Acetate tape At the back of the cover assembly Hole Hole Connector Figure 4 46 Removing the LCD cable Installing the LCD cable The following describes the procedure for installing the LCD cable See Figure 4 44 and 4 45 1 Pass the LCD cable and the connector trough the holes o...

Page 316: ...he procedure for replacing the wireless LAN antenna Bluetooth antenna 3G antenna See Figure 4 46 1 When replacing the wireless LAN antenna Bluetooth antenna or 3G antenna replacing the LCD cover with a new one which new wireless LAN antenna Bluetooth antenna or 3G antenna are stuck on LCD cover Figure 4 47 Replacing the wireless LAN antenna Bluetooth antenna 3G antenna 4 82 CONFIDENTIAL TECRA M9 M...

Page 317: ...LAN antenna Bluetooth antenna The following describes the procedure for installing the wireless LAN antenna Bluetooth antenna See Figure 4 46 1 Install the wireless LAN antennas and Bluetooth antenna to the display cover 2 Arrange the wireless LAN antenna cables and Bluetooth antenna cable on the display rear cover and secure it with the acetate tapes TECRA M9 Maintenance Manual 960 631 CONFIDENTI...

Page 318: ...8 1 Push the LCD mask down CAUTION Do not push the top of the LCD mask It may break the LCD mask 2 Remove the following screws M2 5 4B FLAT HEAD screw 4 3 Stand the hinges up with the LCD mask and remove the LCD mask M2 5 4B FLAT HEAD M2 5 4B FLAT HEAD LCD mask Figure 4 48 Removing the hinge 1 4 84 CONFIDENTIAL TECRA M9 Maintenance Manual 960 631 ...

Page 319: ...1 5 Slide the left hinge inside and remove it through the hole 6 Remove the following screw and right hinge M2 5 6C Tapping screw 1 7 Slide the right hinge inside and remove it through the hole M2 5 6C Tapping Hinge left M2 5 6C Tapping M2 4B S THIN HEAD Hinge right Metal plate Figure 4 49 Removing the hinge 2 TECRA M9 Maintenance Manual 960 631 CONFIDENTIAL 4 85 ...

Page 320: ...igure 4 47 and 4 48 1 Pass the right hinge through the hole and secure it with the following screw M2 5 6C Tapping screw 1 2 Pass the left hinge through the hole 3 Secure the left hinge and metal plate with the following screws M2 5 6C Tapping screw 1 M2 4B S THIN HEAD screw 1 4 Set the LCD mask to the hinges and secure it with the following screws M2 5 4B FLAT HEAD screw 4 ...

Page 321: ... removing the speaker Figure 4 49 1 Peel the plastic tape and pass the connector of the speaker cable through the hole of the cover assembly 2 Remove the speakers left and right from the slot Speaker Plastic tape Hole Connector Figure 4 50 Removing the speaker TECRA M9 Maintenance Manual 960 631 CONFIDENTIAL 4 87 ...

Page 322: ...nstalling the speaker Figure 4 49 to 4 51 1 Install the speakers left and right to the slots left and right after installing the hinges 2 Pass the connector of the speaker cable through the hole Speaker Hole Connector Figure 4 51 Installing the speaker 4 88 CONFIDENTIAL TECRA M9 Maintenance Manual 960 631 ...

Page 323: ...dures 3 Arrange the speaker cable on the slot of the cover assembly Speaker cable Figure 4 52 Arranging the speaker cable 4 Turn over the cover assembly and stick the plastic tape TECRA M9 Maintenance Manual 960 631 CONFIDENTIAL 4 89 ...

Page 324: ...10 LG Philips 4 28 3 NOTE When working with a LCD module always use a flat grounded table Handle the backlight unit in the environment without dust such as on the clean bench Keep the worktable free from any screws or other material that may scratch the LCD surface Use an anti static or protective sheet When replacing the FL unit cover with a finger protector or similar to prevent soiling or scrat...

Page 325: ...el Be careful not to let dust or other foreign substance into the module To replace the 14 1 inch WXGA LG Philips fluorescent lamp follow the steps below and refer to Figure 4 52 to 4 59 Disassembly of outside tape Cover shield 1 Disassembly of Tape Adhesive used for Top case fixing CAUTION Pressure or stress should not be given on Top case during this process 2 Disassembly of Cover shield G CAUTI...

Page 326: ...ss should not be given on Source PCB Usage of gloves with anti electric discharge coating is recommended To eliminate possible damage on circuits occurred by ESC Figure 4 52 Replacing LG Philips fluorescent lamp WXGA 1 4 92 CONFIDENTIAL TECRA M9 Maintenance Manual 960 631 ...

Page 327: ...t Procedures Disassembly of Top Case 1 Disassembly of Top Case CAUTION Pressure or stress should not be given on PCB and COF Figure 4 53 Replacing LG Philips fluorescent lamp WXGA 2 TECRA M9 Maintenance Manual 960 631 CONFIDENTIAL 4 93 ...

Page 328: ...scent Lamp Disassembly of Source PCB 1 Disassembly of Source PCB CAUTION Pressure or stress should not be given on PCB and COF Figure 4 54 Replacing LG Philips fluorescent lamp WXGA 3 4 94 CONFIDENTIAL TECRA M9 Maintenance Manual 960 631 ...

Page 329: ...d B L Ass y 2 Disassembly of Tape Adhesive used for Sheets fixing 4 Points 3 Disassembly of Sheets and Light guide CAUTION No penetration of foreign body is indispensable with no scratch on the surface of each Sheet 4 Disassembly of Screw 2 Points and Cover Ass y Bottom L CAUTION Maximum value of torque with Screw should be below 2 5kgf cm Figure 4 55 Replacing LG Philips fluorescent lamp WXGA 4 T...

Page 330: ...m value of torque with Screw should be below 2 5kgf cm 3 Assembly of Light Guide and Sheets CAUTION No penetration of foreign body is indispensable with no scratch on the surface of each Sheet and Light guide 4 Assembly of Tape adhesive used for Sheets fixing 4 Points 5 Assembly of Board Ass y CAUTION Pressure or stress should not be given on PCB and COF Figure 4 56 Replacing LG Philips fluorescen...

Page 331: ... Replacement Procedures Assembly of Source PCB 1 Assembly of Source PCB CAUTION Stress should not be given on COF Figure 4 57 Replacing LG Philips fluorescent lamp WXGA 6 TECRA M9 Maintenance Manual 960 631 CONFIDENTIAL 4 97 ...

Page 332: ... 29 Fluorescent Lamp Assembly of Top Case 1 Assembly of Top Case CAUTION Pressure should not be given on PCB and COF Figure 4 58 Replacing LG Philips fluorescent lamp WXGA 7 4 98 CONFIDENTIAL TECRA M9 Maintenance Manual 960 631 ...

Page 333: ...scharge coating is recommended To eliminate possible damage on circuits occurred by ESC 2 Assembly of Cover shield G CAUTION Pressure or stress should not be given on Gate COF 3 Assembly of Tape Adhesive used for Top case fixing CAUTION Pressure or stress should not be given on Top case during this process Figure 4 59 Replacing LG Philips fluorescent lamp WXGA 8 TECRA M9 Maintenance Manual 960 631...

Page 334: ... 14 1 inch WXGA Samsung fluorescent lamp follow the steps below and refer to figures 4 60 to 4 63 Removing the fluorescent lamp 1 Remove the PCB cover CAUTION Handle with care not to damage COF of S D ICs PCB cover Figure 4 60 Replacing Samsung fluorescent lamp WXGA 1 4 100 CONFIDENTIAL TECRA M9 Maintenance Manual 960 631 ...

Page 335: ...ide tape left Side tape right Figure 4 61 Replacing Samsung fluorescent lamp WXGA 2 3 Separate the top chassis from the molded frame CAUTION Separate in the order of bottom hook and side hook left and right Figure 4 62 Replacing Samsung fluorescent lamp WXGA 3 TECRA M9 Maintenance Manual 960 631 CONFIDENTIAL 4 101 ...

Page 336: ...rescent Lamp 4 Separate the panel assembly from backlight unit CAUTION Handle with care not to damage COF of S D Panel assembly Figure 4 63 Replacing Samsung fluorescent lamp WXGA 4 4 102 CONFIDENTIAL TECRA M9 Maintenance Manual 960 631 ...

Page 337: ...e fluorescent lamp The assembly procedure of the 15 4 inch Samsung fluorescent lamp is the reverse of the above disassembly procedure Refer to figures 4 60 to 4 63 1 Install the panel assembly on the backlight unit 2 Install the top chassis on the molded frame 3 Stick the side tapes and Al tape 4 Stick the PCB cover ...

Page 338: ...st or other foreign substance into the module To replace the 14 1 inch WXGA LG Philips fluorescent lamp follow the steps below and refer to Figure 4 64 to 4 71 Disassembly of outside tape Cover shield 1 Disassembly of Tape Adhesive used for B L Wire fixing 2 Disassembly of Tape Adhesive used for Top case fixing CAUTION Pressure or stress should not be given on Top case during this process 3 Disass...

Page 339: ...ss should not be given on Source PCB Usage of gloves with anti electric discharge coating is recommended To eliminate possible damage on circuits occurred by ESC Figure 4 64 Replacing LG Philips fluorescent lamp WXGA 1 TECRA M9 Maintenance Manual 960 631 CONFIDENTIAL 4 105 ...

Page 340: ...rescent Lamp Disassembly of Top Case 1 Disassembly of Top Case CAUTION Pressure or stress should not be given on PCB and COF Figure 4 65 Replacing LG Philips fluorescent lamp WXGA 2 4 106 CONFIDENTIAL TECRA M9 Maintenance Manual 960 631 ...

Page 341: ...Procedures Disassembly of Source PCB 1 Disassembly of Source PCB CAUTION Pressure or stress should not be given on PCB and COF Figure 4 66 Replacing LG Philips fluorescent lamp WXGA 3 TECRA M9 Maintenance Manual 960 631 CONFIDENTIAL 4 107 ...

Page 342: ... B L Ass y 2 Disassembly of Tape Adhesive used for Sheets fixing 4 Points 3 Disassembly of Sheets and Light guide CAUTION No penetration of foreign body is indispensable with no scratch on the surface of each Sheets 4 Disassembly of Screw 2 Points and Cover Ass y Bottom L CAUTION Maximum value of torque with Screw should be below 2 5kgf cm Figure 4 67 Replacing LG Philips fluorescent lamp WXGA 4 4...

Page 343: ...m value of torque with Screw should be below 2 5kgf cm 3 Assembly of Light Guide and Sheets CAUTION No penetration of foreign body is indispensable with no scratch on the surface of each Sheet and Light guide 4 Assembly of Tape adhesive used for Sheets fixing 4 Points 5 Assembly of Board Ass y CAUTION Pressure or stress should not be given on PCB and TCP Figure 4 68 Replacing LG Philips fluorescen...

Page 344: ...s 4 29 Fluorescent Lamp Assembly of Source PCB 1 Assembly of Source PCB CAUTION Stress should not be given on COF Figure 4 69 Replacing LG Philips fluorescent lamp WXGA 6 4 110 CONFIDENTIAL TECRA M9 Maintenance Manual 960 631 ...

Page 345: ...placement Procedures Assembly of Top Case 1 Assembly of Top Case CAUTION Pressure should not be given on PCB and COF Figure 4 70 Replacing LG Philips fluorescent lamp WXGA 7 TECRA M9 Maintenance Manual 960 631 CONFIDENTIAL 4 111 ...

Page 346: ...nded To eliminate possible damage on circuits occurred by ESC 2 Assembly of Cover shield G CAUTION Pressure or stress should not be given on Gate COF 3 Assembly of Tape Adhesive used for Top case fixing 4 Assembly of Tape Adhesive used for B L Wire fixing CAUTION Pressure or stress should not be given on Top case during this process Figure 4 71 Replacing LG Philips fluorescent lamp WXGA 8 4 112 CO...

Page 347: ... CONFIDENTIAL Appendices ...

Page 348: ...Appendices App ii CONFIDENTIAL TECRA M9 Maintenance Manual 960 631 ...

Page 349: ... connector 72 pin C 7 C 4 CN1900 SATA interface connector 11 pin C 8 C 5 CN2110 PC card interface connector 70 pin C 9 C 6 IS2150 SD card interface connector 12 pin C 10 C 7 CN2300 Docking interface connector 133 pin C 11 C 8 CN2600 Mini PCI Express interface connector 52 pin C 14 C 9 CN3010 MDC interface connector 12 pin C 15 C 10 CN3230 Keyboard interface connector 34 pin C 15 C 11 CN3240 Dual P...

Page 350: ...0 Headphone connector 6 pin C 22 C 29 CN3420 Serial connector 9 pin C 22 C 30 CN9550 Fingerprint sensor board interface connector 6 pin C 22 Switch Board C 31 CN9510 System board interface connector 8 pin C 23 Fingerprint sensor Board C 32 CN9650 System board interface connector 6 pin C 23 Appendix D Keyboard Scan Character Codes D 1 Appendix E Key Layout E 1 E 1 United Kingdom UK Keyboard E 1 E 2...

Page 351: ...or F 1 Figure F 2 LAN loopback connector F 1 Tables Table B 1 System board FNPSY ICs and connectors front B 2 Table B 2 System board FNPSY connectors back B 4 Table B 3 System board FNPIC ICs and connectors front B 6 Table B 4 System board FNPIC connectors back B 8 Table B 5 SwitchBoard FNPSW FNBT connectors front back B 9 Table B 6 Fingerprint sensor Board FNPFS FNPFN connector front B 10 System ...

Page 352: ...8 USB port 0 connector 4 pin C 18 Table C 19 LCD interface connector 40 pin C 19 Table C 20 RGB connector 15 pin C 20 Table C 21 DC IN connector 4 pin C 20 Table C 22 Main Battery connector 10 pin C 20 Table C 23 RTC Battery connector 3 pin C 21 Table C 24 FAN interface connector 4 pin C 21 Table C 25 Internal microphone connector 2 pin C 21 Table C 26 External Microphone connector 6 pin C 21 Tabl...

Page 353: ... App vii Table D 2 Scan codes with left Shift key D 5 Table D 3 Scan codes in Numlock mode D 6 Table D 4 Scan codes with Fn key D 6 Table D 5 Scan codes in overlay mode D 7 Table D 6 No 124 key scan code D 7 Table D 7 No 126 key scan code D 8 Table I 1 MTBF I 1 ...

Page 354: ...Appendices App viii CONFIDENTIAL TECRA M9 Maintenance Manual 960 631 ...

Page 355: ...r be sure to seat it so that it is properly aligned and maximum visibility of the display is maintained 2 For the LCD module be careful to align the four holes at the right side and left side of the LCD module with the corresponding holes in the LCD cover before securing the module with four screws Do not force the module into place because stress can affect its performance Also the panel s polari...

Page 356: ... and wipe it again If the surface is very dirty we recommend a CRT cleaning agent Apply the agent to a cloth and then wipe the panel s surface Do not apply cleanser directly to the panel 4 If water or other liquid is left on the panel s surface for a long period it can change the screen s tint or stain it Be sure to quickly wipe off any liquid A 2 CONFIDENTIAL TECRA M9 Maintenance Manual 960 631 ...

Page 357: ... to drop it or let it strike a hard object which could cause breakage or cracks 6 CMOS LSI circuits are used in the module so guard against damage from electrostatic discharge Be sure to wear a wrist or ankle ground when handling the module TECRA M9 Maintenance Manual 960 631 CONFIDENTIAL A 3 ...

Page 358: ... to direct sunlight or strong ultraviolet rays for long periods 8 Do not store the module at temperatures below specifications Cold can cause the liquid crystals to freeze lose their elasticity or otherwise suffer damage A 4 CONFIDENTIAL TECRA M9 Maintenance Manual 960 631 ...

Page 359: ...Disassembly can cause malfunctions 10 If you transport the module do not use packing material that contains epoxy resin amine or silicon glue alcohol or oxime These materials can release gas that can damage the panel s polarization TECRA M9 Maintenance Manual 960 631 CONFIDENTIAL A 5 ...

Page 360: ...Appendices Appendix A Handling the LCD Module A 6 CONFIDENTIAL TECRA M9 Maintenance Manual 960 631 ...

Page 361: ...Appendix B Board Layout Appendices Appendix B Board Layout B 1 System Board FNPSY Front View Figure B 1 System board FNPSY layout front TECRA M9 Maintenance Manual 960 631 CONFIDENTIAL B 1 ...

Page 362: ... connector 3G model CN2661 3G 11n antenna CN2662 3G boad cable CN2663 W Lan 11n cable CN2650 Mini PCI Express interface connector Robson not used CN3230 Keyboard interface connector CN3240 Dual Point interface connector CN4400 Bluetooth interface connector CN4612 USB port 0 connector CN5000 LCD interface connector CN6050 Internal microphone connector CN6170 Speaker connector CN9300 RTC Battery con...

Page 363: ...Appendix B Board Layout Appendices B 2 System Board FNPSY Back View Figure B 2 System board FNPSY layout back TECRA M9 Maintenance Manual 960 631 CONFIDENTIAL B 3 ...

Page 364: ...onnector CN1900 HDD SATA interface connector IS2150 SD card interface connector CN2300 Docking interface connector CN3010 MDC interface connector CN3420 Serial connector J4100 LAN interface connector CN4230 IEEE 1394 interface connector CN4610 USB port 6 connector CN4611 USB port 4 connector CN5080 RGB connector J6051 External microphone connector J6310 Headphone connector CN8800 DC IN connector C...

Page 365: ...Appendix B Board Layout Appendices B 3 System Board FNPIC Front View Smart Card model only Figure B 3 System board FNPIC layout front TECRA M9 Maintenance Manual 960 631 CONFIDENTIAL B 5 ...

Page 366: ... CN2170 Smart Card interface connector CN2600 Mini PCI Express interface connector Wireless LAN CN3230 Keyboard interface connector CN3240 Dual Point interface connector CN4400 Bluetooth interface connector CN4612 USB port 0 connector CN5000 LCD interface connector CN6050 Internal microphone connector CN6170 Speaker connector CN9300 RTC Battery connector CN9500 Switch board interface connector CN9...

Page 367: ...Appendix B Board Layout Appendices B 4 System Board FNPIC Back View Smart Card model only Figure B 4 System board FNPIC layout back TECRA M9 Maintenance Manual 960 631 CONFIDENTIAL B 7 ...

Page 368: ...onnector CN1900 HDD SATA interface connector IS2150 SD card interface connector CN2300 Docking interface connector CN3010 MDC interface connector CN3420 Serial connector J4100 LAN interface connector CN4230 IEEE 1394 interface connector CN4610 USB port 6 connector CN4611 USB port 4 connector CN5080 RGB connector J6051 External microphone connector J6310 Headphone connector CN8800 DC IN connector C...

Page 369: ...t and Back View Rev E front back Figure B 5 SwitchBoard FNPSW FNPBT layout front back Table B 5 SwitchBoard FNPSW FNPBT connectors front back Number Name CN9510 System board I F connector W3270 Debug mode short W3270 TECRA M9 Maintenance Manual 960 631 CONFIDENTIAL B 9 ...

Page 370: ...FNPFN Front and Back View front back Figure B 6 Fingerprint sensor Board FNPFS FNPFN layout front back Table B 6 Fingerprint sensor Board FNPFS FNPFN connector front Number Name CN9610 System board interface connector B 10 CONFIDENTIAL TECRA M9 Maintenance Manual 960 631 ...

Page 371: ...I O 15 GND 16 ADQ01 B1P I O 17 ADQ03 B1P I O 18 GND 19 ADQ02 B1P I O 20 ADQ08 B1P I O 21 GND 22 ADQ12 B1P I O 23 ADQ14 B1P I O 24 GND 25 ADQ13 B1P I O 26 ADM1 B1P I 27 GND 28 GND 29 ADQS1 B1N I O 30 XMCK0 B1P I 31 ADQS1 B1P I O 32 XMCK0 B1N I 33 GND 34 GND 35 ADQ15 B1P I O 36 ADQ09 B1P I O 37 ADQ11 B1P I O 38 ADQ10 B1P I O 39 GND 40 GND 41 GND 42 GND 43 ADQ21 B1P I O 44 ADQ16 B1P I O 45 ADQ20 B1P ...

Page 372: ...14 B1P I 87 1R8 B1V I 88 1R8 B1V I 89 AMA12 B1P I 90 AMA11 B1P I 91 AMA09 B1P I 92 AMA07 B1P I 93 AMA08 B1P I 94 AMA06 B1P I 95 1R8 B1V I 96 1R8 B1V I 97 AMA05 B1P I 98 AMA04 B1P I 99 AMA03 B1P I 100 AMA02 B1P I 101 AMA01 B1P I 102 AMA00 B1P I 103 1R8 B1V I 104 1R8 B1V I 105 AMA10 B1P I 106 ABS1 B1P I 107 ABS0 B1P I 108 ARAS B1N I 109 AWE B1N I 110 MCS0 B1N I 111 1R8 B1V I 112 1R8 B1V I 113 ACAS B...

Page 373: ...P I O 154 ADQ43 B1P I O 155 GND 156 GND 157 ADQ49 B1P I O 158 ADQ48 B1P I O 159 ADQ52 B1P I O 160 ADQ53 B1P I O 161 GND 162 GND 163 N C 164 XMCK1 B1P I 165 GND 166 XMCK1 B1N I 167 ADQS6 B1N I O 168 GND 169 ADQS6 B1P I O 170 ADM6 B1P I 171 GND 172 GND 173 ADQ51 B1P I O 174 ADQ55 B1P I O 175 ADQ50 B1P I O 176 ADQ54 B1P I O 177 GND 178 GND 179 ADQ58 B1P I O 180 ADQ61 B1P I O 181 ADQ62 B1P I O 182 ADQ...

Page 374: ...1P I O 17 BDQ03 B1P I O 18 GND 19 BDQ02 B1P I O 20 BDQ11 B1P I O 21 GND 22 BDQ08 B1P I O 23 BDQ13 B1P I O 24 GND 25 BDQ12 B1P I O 26 BDM1 B1P I 27 GND 28 GND 29 BDQS1 B1N I O 30 XMCK3 B1P I 31 BDQS1 B1P I O 32 XMCK3 B1N I 33 GND 34 GND 35 BDQ10 B1P I O 36 BDQ15 B1P I O 37 BDQ09 B1P I O 38 BDQ14 B1P I O 39 GND 40 GND 41 GND 42 GND 43 BDQ21 B1P I O 44 BDQ16 B1P I O 45 BDQ22 B1P I O 46 BDQ20 B1P I O ...

Page 375: ...8 B1V I 88 1R8 B1V I 89 BMA12 B1P I 90 BMA11 B1P I 91 BMA09 B1P I 92 BMA07 B1P I 93 BMA08 B1P I 94 BMA06 B1P I 95 1R8 B1V I 96 1R8 B1V I 97 BMA05 B1P I 98 BMA04 B1P I 99 BMA03 B1P I 100 BMA02 B1P I 101 BMA01 B1P I 102 BMA00 B1P I 103 1R8 B1V I 104 1R8 B1V I 105 BMA10 B1P I 106 BBS1 B1P I 107 BBS0 B1P I 108 BRAS B1N I 109 BWE B1N I 110 MCS2 B1N I 111 1R8 B1V I 112 1R8 B1V I 113 BCAS B1N I 114 MODT2...

Page 376: ...54 BDQ44 B1P I O 155 GND 156 GND 157 BDQ52 B1P I O 158 BDQ55 B1P I O 159 BDQ49 B1P I O 160 BDQ50 B1P I O 161 GND 162 GND 163 N C 164 XMCK4 B1P I 165 GND 166 XMCK4 B1N I 167 BDQS6 B1N I O 168 GND 169 BDQS6 B1P I O 170 BDM6 B1P I 171 GND 172 GND 173 BDQ53 B1P I O 174 BDQ54 B1P I O 175 BDQ48 B1P I O 176 BDQ51 B1P I O 177 GND 178 GND 179 BDQ56 B1P I O 180 BDQ62 B1P I O 181 BDQ57 B1P I O 182 BDQ63 B1P ...

Page 377: ... O 18 PDD02 P3P I O 19 PDD12 P3P I O 20 GND 21 GND 22 GND 23 PDD13 P3P I O 24 PDD01 P3P I O 25 PDD14 P3P I O 26 PDD00 P3P I O 27 PDD15 P3P I O 28 GND 29 GND 30 PDIOW P3N O 31 PDDREQ P3P I 32 PIORDY P3P I 33 PDIOR P3N O 34 GND 35 GND 36 IDEIRQ P3P 37 PDDACK P3N O 38 PDA1 P3P 39 PDA2 P3P 40 PDA0 P3P 41 PDCS3 P3N O 42 PDCS1 P3N O 43 GND 44 GND 45 NC 46 NC 47 GND 48 GND 49 ZSATT2 P1P 50 GND 51 ZSATT2 ...

Page 378: ...ual 960 631 C 4 CN1900 SATA interface connector 11 pin Table C 4 SATA interface connector 11 pin Pin No Signal Name I O Pin No Signal Name I O 1 ZSATT0 P1P I 2 ZSATT0 P1N I 3 GND 4 ZSATR0 P1N I 5 ZSATR0 P1P I 6 GND 7 P3V I 8 GND 9 P5V I 10 GND 11 GND 1T GND 2T GND 3T GND 4T GND ...

Page 379: ...P I O 23 ACAD20 PYP I O 24 ACAD21 PYP I O 25 ACAD22 PYP I O 26 ACAD23 PYP I O 27 ACAD24 PYP I O 28 ACAD25 PYP I O 29 ACAD26 PYP I O 30 ACAD27 PYP I O 31 ACAD29 PYP I O 32 ACD02 PYP I O 33 ACCLKR PYN I O 34 GND 35 GND 36 ACCD1 P3N O 37 ACAD02 PYP I O 38 ACAD04 PYP I O 39 ACAD06 PYP I O 40 ACD14 PYP I O 41 ACAD08 PYP I O 42 ACAD10 PYP I O 43 ACVS1 P3P I O 44 ACAD13 PYP I O 45 ACAD15 PYP I O 46 ACAD1...

Page 380: ...1 C 6 IS2150 SD card interface connector 12 pin Table C 6 SD card interface connector 12 pin Pin No Signal Name I O Pin No Signal Name I O 1 MSDAT3 E3P I O 2 MSBS P3P I O 3 GND 4 FM P3V 5 MSCLK P3P I O 6 GND 7 MSAT0 P3P I O 8 MSAT1 P3P I O 9 MSAT2 P3P I O 10 SDCD P3N I 11 GND 12 SDWP P3P I ...

Page 381: ...I O 11 ZUSBDC E3N I O 12 GND 13 GND 14 NC 15 NC 16 GND 17 NC 18 NC 19 GND 20 GND 21 GND 22 ZDVTX2 P3P I 23 ZDVTX2 P3N I 24 GND 25 ZDVTX1 P3P I 26 ZDVTX1 P3N I 27 GND 28 DVIDET P3N O 29 30 31 32 33 34 35 36 DCOUT I 37 DCOUT I 38 NC 39 NC 40 NC 41 NC 42 GND 43 NC 44 GND 45 DPCONF S5P O 46 GND 47 GND 48 XDVCLK P3N I 49 XDVCLK P3P I 50 GND 51 NC 52 NC 53 GND 54 ZDVTX0 P3P I 55 ZDVTX0 P3N I 56 GND 57 G...

Page 382: ...GND 84 GND 85 NC 86 GND 87 NC 88 GND 89 GND 90 DBLUE PXP I 91 GND 92 DRED PXP I 93 GND 94 GND 95 SCRTSD P3P I O 96 SCRTSC P3P I O 97 GND 98 ACT E3N O 99 100 101 102 ZBIDBN EXN I 103 ZBIDBP EXP I 104 ZBIDAN EXN O 105 ZBIDAP EXP O 106 DCOUT I 107 DCOUT I 108 EJCTRQ S3N O 109 M5V I 110 NC 111 NC 112 GND 113 DHSYNC P3P I O 114 DVSYNC P3P I O 115 GND 116 GND 117 NC 118 NC 119 GND 120 GND 121 GND 122 NC...

Page 383: ... CONFIDENTIAL 13 Table C 7 Docking interface connector 133 pin 3 3 Pin No Signal Name I O Pin No Signal Name I O A1 GND A2 GND A3 GND A4 GND 1T GND 2T GND 3T GND 4T GND 5T GND 6T GND 7T GND 8T GND 9T GND 10T GND 11T GND 12T GND 13T GND 14T GND 15T GND 16T GND 17T GND 18T GND ...

Page 384: ...5 WCHCLK P3P O 6 1R5 P1V I 7 MPEXRQ P3N I 8 NC 9 GND 10 NC 11 XPEMPE P0N O 12 NC 13 XPEMPE P0P O 14 NC 15 GND 16 NC 17 NC 18 GND 19 NC 20 WLON S3N O 21 GND 22 PLTRS0 E3N 23 ZERWL P1N I 24 E3V I 25 ZERWL P1P I 26 GND 27 GND 28 1R5 P1V I 29 GND 30 NC 31 ZPETWL P1N O 32 NC 33 ZPETWL P1P O 34 GND 35 GND 36 ZUSBP8 E3N I O 37 GND 38 ZUSBP8 E3P I O 39 NC 40 GND 41 NC 42 NC 43 GND 44 NC 45 XCLCK1 E1P I O ...

Page 385: ...nector 34 pin Table C 10 Keyboard interface connector 34 pin Pin No Signal Name I O Pin No Signal Name I O 1 P5V 2 SPY PXP O 3 SP GND 4 SPX PXP O 5 SP P5V 6 P5V I 7 KBSC14 S3N O 8 KBSC13 S3N O 9 KBSC12 S3N O 10 KBSC15 S3N O 11 KBSC07 S3N O 12 KBSC11 S3N O 13 KBSC01 S3N O 14 KBSC10 S3N O 15 KBSC08 S3N O 16 KBSC06 S3N O 17 KBSC04 S3N O 18 KBSC05 S3N O 19 KBSC02 S3N O 20 KBSC03 S3N O 21 KBSC09 S3N O ...

Page 386: ...ace connector 8 pin Table C 12 Switch board interface connector 8 pin Pin No Signal Name I O Pin No Signal Name I O 1 PWRSW S3N I 2 GND 3 GPBTNA S3N I 4 GPBTNB S3N I 5 PULOFF S3N I 6 S3V I 7 DBGDET P3N I 8 GND 1T GND 2T GND C 13 CN4100 LAN interface connector 12 pin Table C 13 LAN interface connector 12 pin Pin No Signal Name I O Pin No Signal Name I O 1 ZBIDAP EXP I O 2 ZBIDAN EXN I O 3 ZBIDBP EX...

Page 387: ...CN4400 Bluetooth interface connector 20 pin Table C 15 Bluetooth interface connector 20 pin Pin No Signal Name I O Pin No Signal Name I O 1 GND 2 NC 3 BTMDL P3N O 4 NC 5 NC 6 NC 7 NC 8 BTRST S3N I 9 NC 10 NC 11 GND 12 NC 13 GND 14 WCHCLK P3P O 15 NC 16 ZUSBBT E3P I O 17 ZUSBBT E3N I O 18 WCHDAT P3P I 19 NC 20 BT P3V 1T GND 2T GND C 16 CN4610 USB port 6 connector 4 pin Table C 16 USB port 6 connect...

Page 388: ... port 4 connector 4 pin Pin No Signal Name I O Pin No Signal Name I O 1 USBOPS E5V O 2 ZUSBP4 E3N I O 3 ZUSBP4 E3P I O 4 GND 1T GND 2T GND 3T GND C 18 CN4612 USB port 0 connector 4 pin Table C 18 USB port 0 connector 4 pin Pin No Signal Name I O Pin No Signal Name I O 1 USBOPS E5V O 2 ZUSBP0 E3N I O 3 ZUSBP0 E3P I O 4 GND 1T GND 2T GND 3T GND ...

Page 389: ...GND 6 GND 7 GND 8 BRT2 9 BRT1 10 BRT0 11 GND 12 PNL P3V I 13 PNL P3V I 14 P3V I 15 TSCL P3P I O 16 TSDA P3P I O 17 ZTXDA0 PYN I 18 ZTXDA0 PYP I 19 GND 20 ZTXDA1 PYN I 21 ZTXDA1 PYP I 22 GND 23 ZTXDA2 PYN I 24 ZTXDA2 PYP I 25 GND 26 XTXCKA PYN I 27 XTXCKA PYP 28 GND 29 ZTXDB0 PYN I 30 ZTXDB0 PYP I 31 GND 32 ZTXDB1 PYN I 33 ZTXDB1 PYP I 34 GND 35 ZTXDB2 PYN I 36 ZTXDB2 PYP I 37 GND 38 XTXCKB PYN I 3...

Page 390: ... DDC P5V 10 GND 11 NC 12 CRTSDA P5P I O 13 MHSYNC P3P O 14 MVSYNC P3P O 15 CRTSCL P5P I O 1T GND 2T GND C 21 CN8800 DC IN connector 4 pin Table C 21 DC IN connector 4 pin Pin No Signal Name I O Pin No Signal Name I O 1 ADPDC 2 ADPDC 3 GND 4 GND C 22 CN8810 Main Battery connector 10 pin Table C 22 Main Battery connector 10 pin Pin No Signal Name I O Pin No Signal Name I O 1 QBB11 1 2 BTMP1 I 3 QBB1...

Page 391: ... FANGO P3P I 3 GND 4 FPWMO S3P O C 25 CN6050 Internal microphone connector 2 pin Table C 25 Internal microphone connector 2 pin Pin No Signal Name I O Pin No Signal Name I O 1 IMICIN PXP O 2 A GND C 26 J6051 External microphone connector 6 pin Table C 26 External Microphone connector 6 pin Pin No Signal Name I O Pin No Signal Name I O 1 A GND 2 EMICIN PXP O 3 EMICB P2V 4 DETCTA P4N O 5 A GND 6 EMI...

Page 392: ... 3 TXD PYN I 4 DTR PYP I 5 GND 6 DSR PYP O 7 RTS PYP I 8 CTS PYP O 9 RING PYP O 1T GND 2T GND C 30 CN9550 Fingerprint sensor board interface connector 6 pin Table C 30 Fingerprint sensor board interface connector 6 pin Pin No Signal Name I O Pin No Signal Name I O 1 E3V I 2 FGSPON S3N I 3 GND 4 ZUSBFS E3N I O 5 ZUSBFS E3P I O 6 GND 1T GND 2T GND C 31 CN2170 Smart Card interface connector 10 pin Ta...

Page 393: ...in No Signal Name I O Pin No Signal Name I O 1 GND 2 DBGDET P3N I 3 S3V I 4 PNLOFF S3N I 5 GPBTNB S3N I 6 GPBTNA S3N I 7 GND 8 PWRSW S3N I 1T GND 2T GND Fingerprint sensor Board C 33 CN9650 System board interface connector 6 pin Table C 33 System board interface connector 6 pin Pin No Signal Name I O Pin No Signal Name I O 1 E3V I 2 FGSPON S3N O 3 GND 4 ZUSBFS E3N I O 5 ZUSBFS E3P I O 6 GND 1T GND...

Page 394: ...Appendices Appendix C Pin Assignments 24 CONFIDENTIAL TECRA M9 Maintenance Manual 960 631 ...

Page 395: ... 83 1E F0 1E 04 3 04 84 26 F0 26 05 4 05 85 25 F0 25 06 5 06 86 2E F0 2E 07 6 07 87 36 F0 36 08 7 08 88 3D F0 3D 1 09 8 09 89 3E F0 3E 1 10 9 0A 8A 46 F0 46 1 11 0 0B 8B 45 F0 45 1 12 _ 0C 8C 4E F0 4E 13 0D 8D 55 F0 55 15 BkSp 0E 8E 66 F0 66 16 Tab 0F 8F 0D F0 0D 17 Q 10 90 15 F0 15 18 W 11 91 1D F0 1D 19 E 12 92 24 F0 24 20 R 13 93 2D F0 2D 21 T 14 94 2C F0 2C 22 Y 15 95 35 F0 35 23 U 16 96 3C F0...

Page 396: ...1B 33 D 20 A0 23 F0 23 34 F 21 A1 2B F0 2B 35 G 22 A2 34 F0 34 36 H 23 A3 33 F0 33 37 J 24 A4 3B F0 3B 1 38 K 25 A5 42 F0 42 1 39 L 26 A6 4B F0 4B 1 40 27 A7 4C F0 4C 1 41 28 A8 52 F0 52 43 Enter 1C 9C 5A F0 5A 3 44 Shift L 2A AA 12 F0 12 45 No 102 key 56 D6 61 F0 61 46 Z 2C AC 1A F0 1A 47 X 2D AD 22 F0 22 48 C 2E AE 21 F0 21 49 V 2F AF 2A F0 2A 50 B 30 B0 32 F0 32 51 N 31 B1 31 F0 31 52 M 32 B2 3...

Page 397: ... 76 Del E0 53 E0 D3 E0 71 E0 F0 71 4 79 E0 4B E0 CB E0 6B E0 F0 6B 4 80 Home E0 47 E0 C7 E0 6C E0 F0 6C 4 81 End E0 4F E0 CF E0 69 E0 F0 69 4 83 E0 48 E0 C8 E0 75 E0 F0 75 4 84 E0 50 E0 D0 E0 72 E0 F0 72 4 85 PgUp E0 49 E0 C9 E0 7D E0 F0 7D 4 86 PgDn E0 51 E0 D1 E0 7A E0 F0 7A 4 89 E0 4D E0 CD E0 74 E0 F0 74 4 110 Esc 01 81 76 F0 76 112 F1 3B BB 05 F0 05 113 F2 3C BC 06 F0 06 114 F3 3D BD 04 F0 04...

Page 398: ...11 57 D7 78 F0 78 3 123 F12 58 D8 07 F0 07 3 124 PrintSc Refer to table 2 25 126 Pause Refer to table 2 25 202 Fn 5 203 Win E0 5B E0 DB E0 1F E0 F0 1F 204 App E0 5D E0 DD E0 2F E0 F0 2F Notes 1 Scan codes differ by overlay function 2 This key corresponds to key No 42 in the 102 key mode 3 Combination with the Fn key makes different codes 4 Scan codes differ by mode 5 The Fn key does not generate a...

Page 399: ... 69 E0 12 83 E0 AA E0 48 E0 C8 E0 2A E0 F0 12 E0 75 E0 F0 75 E0 12 84 E0 AA E0 50 E0 D0 E0 2A E0 F0 12 E0 72 E0 F0 72 E0 12 85 PgUp E0 AA E0 49 E0 C9 E0 2A E0 F0 12 E0 7D E0 F0 7D E0 12 86 PgDn E0 AA E0 51 E0 D1 E0 2A E0 F0 12 E0 7A E0 F0 7A E0 12 89 E0 AA E0 4D E0 CD E0 2A E0 F0 12 E0 74 E0 F0 74 E0 12 203 Win E0 AA E0 5B E0 DB E0 2A E0 F0 12 E0 1F E0 F0 1F E0 12 204 App E0 AA E0 5D E0 DD E0 2A E...

Page 400: ... F0 12 83 E0 2A E0 48 E0 C8 E0 AA E0 12 E0 75 E0 F0 75 E0 F0 12 84 E0 2A E0 50 E0 D0 E0 AA E0 12 E0 72 E0 F0 72 E0 F0 12 85 PgUp E0 2A E0 49 E0 C9 E0 AA E0 12 E0 7D E0 F0 7D E0 F0 12 86 PgDn E0 2A E0 51 E0 D1 E0 AA E0 12 E0 7A E0 F0 7A E0 F0 12 89 E0 2A E0 4D E0 CD E0 AA E0 12 E0 74 E0 F0 74 E0 F0 12 203 Win E0 2A E0 5B E0 DB E0 AA E0 12 E0 1F E0 F0 1F E0 F0 12 204 App E0 2A E0 5D E0 DD E0 AA E0 1...

Page 401: ...4B CB 6B F0 6B 24 I 5 4C CC 73 F0 73 25 O 6 4D CD 74 F0 74 26 P 4A CA 7B F0 7B 37 J 1 4F CF 69 F0 69 38 K 2 50 D0 72 F0 72 39 L 3 51 D1 7A F0 7A 40 4E CE 79 F0 79 52 M 0 52 D2 70 F0 70 54 53 D3 71 F0 71 55 E0 35 E0 B5 40 4A E0 F0 4A Table D 6 No 124 key scan code Code set 1 Code set 2 Key top Shift Make Break Make Break Prt Sc Common E0 2A E0 37 E0 B7 E0 AA E0 12 E0 7C E0 F0 7C E0 F0 12 Ctrl E0 37...

Page 402: ... D 8 CONFIDENTIAL TECRA M9 Maintenance Manual 960 631 Table D 7 No 126 key scan code Code set 1 Code set 2 Key top Shift Make Make Pause Common E1 1D 45 E1 9D C5 E1 14 77 E1 F0 14 F0 77 Ctrl E0 46 E0 C6 E0 7E E0 F0 7E This key generates only make codes ...

Page 403: ... E Key Layout Appendices E Appendix E Key Layout E 1 United Kingdom UK Keyboard Figure E 1 UK keyboard E 2 United States US Keyboard Figure E 2 US keyboard E TECRA M9 Maintenance Manual 960 631 CONFIDENTIAL E 1 ...

Page 404: ...Appendices Appendix E Key Layout E 2 CONFIDENTIAL TECRA M9 Maintenance Manual 960 631 ...

Page 405: ...dices F Appendix F Wiring diagrams F 1 RGB Monitor Loopback Connector Figure F 1 RGB Monitor Loopback Connector F 2 RS 232C Loopback Connector Figure F 2 RS 232C Loopback Connector TECRA M9 Maintenance Manual 960 631 CONFIDENTIAL F 1 ...

Page 406: ...ct connection cable 9 pin to 9 pin Figure F 3 RS 232C direct connection cable 9 pin to 9 pin F 4 RS 232C direct connection cable 9 pin to 25 pin Figure F 4 RS 232C direct connection cable 9 pin to 25 pin F 2 CONFIDENTIAL TECRA M9 Maintenance Manual 960 631 ...

Page 407: ...Appendix F Wiring diagrams Appendices F 5 LAN Loopback Connector Figure F 5 LAN Loopback Connector TECRA M9 Maintenance Manual 960 631 CONFIDENTIAL F 3 ...

Page 408: ...Appendices Appendix F Wiring diagrams F 4 CONFIDENTIAL TECRA M9 Maintenance Manual 960 631 ...

Page 409: ...B FDD 5 Turn on the power while holding down the tilde character key until a beep sounds For example US Keyboard UK Keyboard 6 The BIOS rewriting starts 7 When the process is completed it beeps and the system automatically reboots NOTE 1 Connect the AC adapter to the computer when you rewrite the BIOS 2 Do not turn off the power while you are rewriting the BIOS If the rewrite fails it might be imp...

Page 410: ...Appendices Appendix G BIOS rewrite procedures G 2 CONFIDENTIAL TECRA M9 Maintenance Manual 960 631 ...

Page 411: ... KBC then when you next turn on the power a message may be displayed that the contents of the EC KBC have been erased In this case insert the BIOS EC KBC rewriting disk and the EC KBC will be rewritten 5 Normally it takes about 30 seconds to rewrite the EC KBC It may take 3 minutes maximum depending on the conditions of the computer or ICs The computer is not hung up Allow sufficient time Never re...

Page 412: ...Appendices Appendix H EC KBC rewrite procedures H 2 CONFIDENTIAL TECRA M9 Maintenance Manual 960 631 ...

Page 413: ...pendix I Reliability Appendices TECRA M9 Maintenance Manual 960 631 CONFIDENTIAL I 1 I Appendix I Reliability The following table shows MTBF Mean Time Between Failures Table I 1 MTBF Time hours MTBF 5506H ...

Page 414: ...Appendices Appendix I Reliability I 2 CONFIDENTIAL TECRA M9 Maintenance Manual 960 631 ...

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