Toshiba e-studio 2555c, Service Manual

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e-STUDIO2555C/3055C/3555C/4555C/5055C © 2012-2013 TOSHIBA TEC CORPORATION All rights reserved
ERROR CODE AND TROUBLESHOOTING
8 - 274
8.4 Other errors
8.4.1 Equipment operation disabled after the installation of option(s)
Check if the optional board is installed properly.
8.4.2 Wireless LAN connection disabled
The connection state and settings of the Wireless LAN can be checked with [USER FUNCTIONS]
→
[ADMIN]
→
[WIRELESS LAN]
→
[SETTING CHECK].
Confirm the settings with the administrator.
•
“NIC INITIALIZING” does not disappear at the time of the power being turned ON and it disappears
after 6 minutes with the NIC initializing time-out. In this case, the connection to the Wireless LAN did
not succeed even though “NIC INITIALIZING” disappears.
• The connection to the Wireless LAN cannot be made if the Access Point to be connected is not
found or security settings are not correct.
8.4.3 "Invalid Department Code" is displayed
Log in to TopAccess as an administrator, select [Authentication] on the [User Management] tab, and
then check whether Department Setting is enabled or disabled.
Department Setting is enabled:
•
Log in to TopAccess as an administrator, select [Authentication] on the [User Management] tab, and
then check User Management Setting.
• Confirm the settings of 08-3805 in the setting mode.
Department Setting is disabled:
•
Log in to TopAccess as an administrator, select [Authentication] on the [User Management] tab, and
then check User Management Setting.
8.4.4 Paper folded on the leading edge
If the leading edge of B4, B5 or B5-R paper is folded when it exits, check the following items.
• Check if the rear and side guides of the drawer or the side guide of the bypass tray correspond to
the paper size.
8.4.5 Toner cartridge unrecognized
If the toner cartridge is not recognized, check the following.
• Check that there is no access abnormality to the toner cartridge IC chip.

P. 8-147 " [C911] Toner cartridge IC chip access board abnormality"
8.4.6 Ethernet disabled in half-duplex communication
The Ethernet of this equipment does not support half-duplex communication.
When the port setting of the switch is fixed at half-duplex communication, use any of 10/100/1000
Mbps, full-duplex fixed communication mode or auto-negotiation function.
In addition, select the setting of the equipment corresponding to that of the switch.
([ADMIN] > [NETWORK] > [ETHERNET])
Check the set communication speed as follows if required:
[ADMIN] > [NETWORK] > [ETHERNET]