e-STUDIO2555C/3055C/3555C/4555C/5055C
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ERROR CODE AND TROUBLESHOOTING
8 - 262
[71AA] Unidentified error during certificate acquisition from SCEP server
[71AB] Timeout error during certificate acquisition from SCEP server
[71AC] File save error during certificate acquisition from SCEP server
[71B0] Software package file decryption failure
Classification
Error item
Maintenance error
Unidentified error occurred during certificate acquisition from
SCEP server.
Check item
Measures
Setting
Check SCEP server and the SCEP setting (automatic) on the
TopAccess screen as follows: TopAccess Administration
→
Security
→
Certificate Management
Classification
Error item
Maintenance error
Timeout error occurred during certificate acquisition from
SCEP server.
Check item
Measures
Setting
Check SCEP server and the SCEP setting (automatic) on the
TopAccess screen in the following procedure: TopAccess
Administration
→
Security
→
Certificate Management
Classification
Error item
Maintenance error
File save error occurred during certificate acquisition from
SCEP server.
Check item
Measures
Setting
File saving failed for some reason. If the error still occurs after
rebooting the equipment, start up using the following
procedure:[3] + [C] + [POWER]
→
3. HDD formatting
→
Reinstallation of software or HDD replacement
Classification
Error item
Maintenance error
Software package file decryption failed.
Check item
Measures
Setting
Software package file may have a problem or may be
corrupted. Check the software package file and then
reattempt the installation.
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