e-STUDIO2555C/3055C/3555C/4555C/5055C
© 2012-2013 TOSHIBA TEC CORPORATION All rights reserved
ERROR CODE AND TROUBLESHOOTING
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Relation between the jamming area and the corresponding sensors/covers.
[E551] Paper remaining jam on the transport path (when a service call occurs)
[E552] Paper remaining jam on the transport path (when the cover is closed)
4
LGC board
•
Harness check
•
Connector check
•
Board check
Notes:
If the jam is occurring in the ADU, PFP, or LCF, check the board in each unit.
Parts to be replaced
Remark
Feed or transport roller
possibly causing multiple
feeding
Sensor in the jamming area
Refer to the table below.
LGC board
Jamming area
Cover
Sensor
Test Mode/Input check
Registration area Jam access
cover
Registration sensor
03-[ALL]OFF/[9]/[A]
Paper clinging detection
sensor
03-[ALL]OFF/[9]/[E]
Registration pass sensor
03-[ALL]OFF/[9]/[F]
Feed sensor
03-[ALL]OFF/[9]/[B]
Exit area
Fuser cover
Exit sensor
03-[ALL]OFF/[9]/[C]
ADU
ADU
ADU entrance sensor
03-[ALL]OFF/[9]/[G]
ADU exit sensor
03-[ALL]OFF/[9]/[H]
Bypass feed unit
Side cover
2nd drawer feed sensor
03-[FAX]ON/[4]/[D]
LCF
LCF side cover
LCF feed sensor
03-[COPY]ON/[9]/[F]
PFP
PFP side cover
PFP upper drawer feed sensor 03-[FAX]ON/[0]/[C]
PFP lower drawer feed sensor
03-[FAX]ON/[0]/[D]
Bridge unit
Bridge unit
Bridge unit transport sensor-1
(Entrance sensor)
03-[ALL]OFF/[0]/[A]
Bridge unit transport sensor-2
(Exit sensor)
03-[ALL]OFF/[0]/[B]
Finisher
Finisher door
Sensors in the finisher
-
Classification
Error content
Other paper jam
Paper remaining on the transport path when printing is finished
(when a service call occurs) (E551)
Paper remaining on the transport path when printing is finished
(when the cover is closed) (E552)
Step
Check Item
Result
Measure
Next
Step
1
Jamming transport path
Open the cover of the unit/area whose
picture is flashing on the control panel
and remove any paper on the transport
path.
Step
Check Item
Result
Measure
Next
Step
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