Toshiba e-studio 2555c, Service Manual

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© 2012-2013 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2555C/3055C/3555C/4555C/5055C
ERROR CODE AND TROUBLESHOOTING
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[ 4 ] Remote scanning related error
[2A20] System management module resource acquiring failure
Retry the job in error.
If the error still occurs, turn the power OFF and then back ON, then retry the job in error.
[2A31] Disabled WS Scan
Check if the WS Scan function is disabled.
Or, check if the forcible encryption setting of the secure PDF is enabled.
[2A40] System error
Turn the power OFF and then back ON, then retry the job in error.
[2A51] Power failure
Check if the power cable is properly connected.
Check if the power supply voltage is inconstant.
[2A60] WS Scan user authentication failure
• When “1” (TTEC’s WIA driver) is set for 08-9749 and also Windows Fax&Scan is used Check if the
user name that you used to log in Windows is a name registered as a user.
• When MFP panel or EWB Scan is used Check if the login user name is a name registered as a user.
[2A70] Remote Scan privilege check error
Check if correct privilege is given to the user.
[2A71] WS Scan privilege check error
Check if correct privilege is given to the user.
[2A72] e-Filing data access privilege check error (Scan Utility)
Check if correct privilege is given to the user.