3
Troubleshooting
Tuning Symptoms
Thermo Scientific
DSQ II Hardware Manual
151
• Mass and resolution are not calibrated. Adjust the detector gain in
DSQ II Tune
to see
background ions and run resolution and mass calibrations as part of an automatic tune.
• The calibration gas vial is empty. Add 200 μL (max) to calibration gas vial.
• The multiplier anode is dirty or leaking. Inspect the anode.
Automatic Tune reports “Cannot calibrate resolution”.
Possible Solutions
• Contaminant ions interfere with
m/z
100 or
m/z
502. Allow contaminants to pump away.
• Calibration gas ions (
m/z
69, 131, 264) are present, but more than ±12.5% or ±20 u off,
whichever is smaller.
• Manually adjust mass calibration by configuring
DSQ II Tune
to display the Manual
Calibration field in the Instrument Configuration Service tab.
• Enter the observed
m/z
for calibration gas ions in the Manual Calibration field of
DSQ II Tune
and select
Mass Calibrate
.
• The calibration gas vial is empty. Add 200 μL (max) to calibration gas vial.
• DC/RF gain is set incorrectly. Contact Technical Support.
Automatic Tune reports “Cannot perform mass calibration”.
Possible Solutions
• Manually adjust mass calibration by configuring
DSQ II Tune
to display the Manual
Calibration field in the Instrument Configuration Service tab.
• Calibration gas ions (
m/z
69, 131, 264) are present, but more than ±12.5% or ±20 u off,
whichever is smaller.
• Contaminant ions interfere with calibration gas ions. Allow contaminants to pump away.
• Enter the observed
m/z
for calibration gas ions in the Manual Calibration field of
DSQ II
Tune
and select
Mass Calibrate
.
• Resolution is not calibrated. Calibrate resolution by running an automatic tune.
• The calibration gas vial is empty. Add 200 μL (max) to calibration gas vial.
Summary of Contents for DSQ II
Page 1: ...DSQ II Hardware Manual 120299 0002 Revision C December 1 2009 ...
Page 4: ......
Page 8: ......
Page 36: ...1 Basic Operations Shutting Down the GC MS System 20 DSQ II Hardware Manual Thermo Scientific ...
Page 198: ...5 Ion Source and Inlet Valve Inlet Valve Upgrade 182 DSQ II Hardware Manual Thermo Scientific ...
Page 202: ...6 Prefilter and Quadrupole 186 DSQ II Hardware Manual Thermo Scientific ...
Page 206: ...7 Ion Detector Electron Multiplier 190 DSQ II Hardware Manual Thermo Scientific ...
Page 242: ...226 DSQ II Hardware Manual Thermo Scientific Index ...