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4-1

C H A P T E R

Troubleshooting the System

This chapter provides instructions for troubleshooting the Netra CT server. You can
troubleshoot the system several ways.

■

Section 4.1, “Troubleshooting the System Using the System Status Panel” on
page 4-2

■

Section 4.2, “Troubleshooting the System Using

prtdiag

” on page 4-9

■

Section 4.3, “Troubleshooting the System Using Diagnostic Software” on
page 4-14

■

Section 4.4, “Troubleshooting the System Using the Power-On Self Test (POST)”
on page 4-16

■

Section 4.5, “Troubleshooting the System Using the Alarm Card Software” on
page 4-18

■

Section 4.6, “Troubleshooting a Power Supply Using the Power Supply Unit
LEDs” on page 4-18

■

Section 4.7, “Troubleshooting a Host CPU Board” on page 4-20

In addition,

Appendix C

lists the error messages that might appear when you are

operating or servicing a Netra CT server.

Summary of Contents for Netra CT 410

Page 1: ...Inc www sun com Submit comments about this document at http www sun com hwdocs feedback Netra CT Server Service Manual For the Netra CT 810 Server and Netra CT 410 Server Part No 819 2741 10 February...

Page 2: ...VALID Copyright 2007 Sun Microsystems Inc 4150 Network Circle Santa Clara Californie 95054 Etats Unis Tous droits r serv s Sun Microsystems Inc a les droits de propri t intellectuels relatants la tech...

Page 3: ...1 Hot Swappable FRUs 1 4 1 3 2 Cold Swappable FRUs 1 4 1 4 Device Names 1 5 1 4 1 Device Names for I O Board Slots in the Netra CT Servers 1 5 1 4 2 Device Names for hard drives 1 6 2 Powering the Se...

Page 4: ...oubleshooting the System Using the Power On Self Test POST 4 16 4 5 Troubleshooting the System Using the Alarm Card Software 4 18 4 6 Troubleshooting a Power Supply Using the Power Supply Unit LEDs 4...

Page 5: ...35 4 7 9 8 All Above 4 36 Part 3 Replacing Hot Swappable FRUs 5 Hot Swap Software Commands 5 1 5 1 Understanding Hot Swap 5 2 5 1 1 How High Availability Hot Swap Works 5 3 5 1 2 Hot swap with Boards...

Page 6: ...Modules 6 24 6 2 1 Host Rear Transition Modules 6 24 6 2 1 1 Removing a Host Rear Transition Module 6 27 6 2 1 2 Installing a Host Rear Transition Module 6 28 6 2 2 Satellite and I O Rear Transition M...

Page 7: ...moving the System Controller Board 8 6 8 2 2 Replacing the System Controller Board 8 8 8 3 Air Filters 8 10 8 3 1 Removing the Air Filters 8 10 8 3 2 Replacing the Air Filters 8 12 8 4 Power Supply Un...

Page 8: ...rts List 11 1 11 1 Chassis Components 11 2 11 2 Netra CT 810 Server 11 4 11 3 Netra CT 410 Server 11 6 Part 6 Appendixes Glossary and Index A Connector Pinouts A 1 A 1 Host CPU Boards A 2 A 1 1 Netra...

Page 9: ...2 1 4 PIM Module Interface A 27 A 2 2 Netra CP2500 Host RTMs A 28 A 2 2 1 Serial Ports A 29 A 2 2 2 Ethernet Connectors A 30 A 2 2 3 On Board Interfaces and Connectors on the Netra CP2500 Transition...

Page 10: ...5 C Error Messages C 1 C 1 Generic Error Messages C 2 C 2 scsb Error Messages C 3 C 3 Anticipated Hardware Failure C 9 C 3 1 Transient Interrupts C 9 C 3 2 Soft Hang C 10 C 4 I2C Complaints C 11 C 5...

Page 11: ...GURE 4 4 Power and Okay to Remove LEDs 4 3 FIGURE 4 5 Power and Fault LEDs 4 4 FIGURE 4 6 Connectors on the Netra CP2140 Host Rear Transition Module 4 21 FIGURE 4 7 Connectors on the Netra CP2500 Rear...

Page 12: ...he Rear Cage Cutouts 6 29 FIGURE 6 21 Supported Locations for Satellite CPU or I O Rear Transition Module Sets in a Netra CT 810 Server Top View 6 31 FIGURE 6 22 Supported Locations for Satellite CPU...

Page 13: ...810 Server 8 19 FIGURE 8 18 Locating the Fan Trays in a Netra CT 410 Server 8 19 FIGURE 8 19 Removing a Fan Tray from a Netra CT 810 Server 8 20 FIGURE 8 20 Removing a Fan Tray from a Netra CT 410 Se...

Page 14: ...ector Pins A 29 FIGURE A 14 Ethernet Port Connector Pins A 31 FIGURE A 15 On Board Connectors and Interfaces for the Netra CP2500 RTM H A 33 FIGURE A 16 On Board Connectors and Interfaces for the Netr...

Page 15: ...Figures xv FIGURE A 31 RJ 45 Ethernet Connector Diagram A 53 FIGURE A 32 COM Port 1 and 2 A 54 FIGURE A 33 Alarm Port A 55...

Page 16: ...xvi Netra CT Server Service Manual February 2007...

Page 17: ...TABLE 4 6 Apost Tests and Values through diagconf 4 15 TABLE 4 7 Selected OpenBoot PROM On Board Diagnostic Tests 4 28 TABLE 5 1 Netra CT System Hot Swap Modes 5 2 TABLE 5 2 CompactPCI Board LED State...

Page 18: ...nouts CPU RTC A 25 TABLE A 18 Signal Interfaces for TTY A and B Port Connectors A 26 TABLE A 19 Ethernet A and B Connector Pinouts CPU RTM A 27 TABLE A 20 Serial Port A A 29 TABLE A 21 Serial Port B A...

Page 19: ...orkstation to a CPU Board or Rear Transition Module B 4 TABLE B 4 Connecting a Solaris Workstation to an Alarm Card or Alarm Rear Transition Module B 4 TABLE B 5 Connecting a PC Laptop to a CPU Board...

Page 20: ...xx Netra CT Server Service Manual February 2007...

Page 21: ...System Solaris OS The reader should be comfortable with LAN fundamentals and with networking in general Before performing the procedures described in this book you should have completed the installat...

Page 22: ...ving and replacing hot swappable boards Chapter 7 contains instructions for removing and replacing hard drives and removable media Chapter 8 gives instructions for removing and replacing hot swappable...

Page 23: ...wn a system booting a system and configuring devices Refer to one or more of the following for this information Solaris Handbook for Sun Peripherals shipped in AnswerBook2 form available in printed fo...

Page 24: ...AaBbCc123 What you type when contrasted with on screen computer output su Password AaBbCc123 Book titles new words or terms words to be emphasized Read Chapter 6 in the User s Guide These are called c...

Page 25: ...line Introduction Netra CT Product Overview 819 2742 xx PDF HTML Online System Admin Netra CT Server System Administration Guide 819 2743 xx PDF HTML Online Safety Netra CT Server Safety and Complianc...

Page 26: ...f or reliance on any such content goods or services that are available on or through such sites or resources Sun Welcomes Your Comments Sun is interested in improving its documentation and welcomes yo...

Page 27: ...PART 1 Preparing for Service Preparing for FRU Installation and Replacement Chapter 1 Powering the Server Off and On Chapter 2 Handling Boards and Assemblies Chapter 3...

Page 28: ......

Page 29: ...ore you install remove or replace a field replaceable unit FRU in your Netra CT server This chapter is divided into the following sections Section 1 1 Tools Required on page 1 2 Section 1 2 Attaching...

Page 30: ...onic components that require antistatic precautions 1 Get the antistatic wrist strap and electrostatic discharge mat from the shipping kit 2 Place the electrostatic discharge mat close to the system 3...

Page 31: ...e cases also power off the server before installing or removing and replacing a FRU Note that you must halt power only to the server where you would be removing and replacing the FRUs any other server...

Page 32: ...e covered in Part 3 1 3 2 Cold Swappable FRUs The FRUs listed below are cold swappable Single power supply in a Netra CT 410 server Single or lone remaining power supply in a Netra CT 810 server Singl...

Page 33: ...pcia and pcib probe lists do not apply TABLE 1 1 Device Names for I O Board Slots in the Netra CT 810 Server Slot Number Device Name 2 devices pci 1f 0 pci 1 pci 1 pci f 3 devices pci 1f 0 pci 1 pci 1...

Page 34: ...ice Manual February 2007 1 4 2 Device Names for hard drives Following are the device names for the hard drives installed in the Netra CT servers Netra CT 810 server HDD 0 c0t0d0 HDD 1 c1t1d0 Netra CT...

Page 35: ...r you reboot or power your server on and off the hot swap states revert back to the default full hot swap state for all I O slots If you want basic hot swap on an I O slot you must manually reset the...

Page 36: ...onents as documented in this manual Note Do not reboot the server if the alarm card is in the process of resetting The system power on sequence is as follows 1 The alarm card comes up and powers on th...

Page 37: ...Supply Locking Mechanism on the Netra CT 810 Server When the power supply locking mechanism is locked the green LEDs on the power supplies flash indicating that the power supplies are powered on but t...

Page 38: ...tem power button location for the Netra CT 810 server and FIGURE 2 4 shows the system power button location for the Netra CT 410 server System status panel Netra CT 810 server System status panels Net...

Page 39: ...letely powered on FIGURE 2 3 shows the system power LED location for the Netra CT 810 server and FIGURE 2 4 shows the system power LED location for the Netra CT 410 server 5 Verify that the green powe...

Page 40: ...wered up and is fully configured as superuser enter Output similar to the following is displayed If the entry in the State field is configured then the system is completely powered up and configured Y...

Page 41: ...seconds This immediately shuts the system down without making any attempts to keep the persistent OS data structures from being corrupted A graceful software power down is a normal power down using a...

Page 42: ...mpletely power off the Netra CT server push the purple power supply unit locking mechanisms up into the unlocked position FIGURE 2 1 Note You must unlock the locking mechanism on both power supply uni...

Page 43: ...andby mode FIGURE 2 3 shows the system power LED location for the Netra CT 810 server and FIGURE 2 4 shows the system power LED location for the Netra CT 410 server 7 If you want to completely power o...

Page 44: ...2 10 Netra CT Server Service Manual February 2007...

Page 45: ...he CompactPCI boards and assemblies This chapter is divided into the following sections Section 3 1 Handling Boards on page 3 2 Section 3 2 Handling Assemblies on page 3 3 Consult the Netra CT Server...

Page 46: ...ard on a hard surface Use a cushioned antistatic mat The connectors and components have very thin pins that bend easily Be careful of small parts located on the component side of a board Do not use an...

Page 47: ...blies Assemblies have their own set of handling requirements similar to the requirements for CompactPCI boards Caution The system is sensitive to static electricity To prevent damage to the board alwa...

Page 48: ...3 4 Netra CT Server Service Manual February 2007...

Page 49: ...PART 2 Troubleshooting the System Troubleshooting the System Chapter 4...

Page 50: ......

Page 51: ...tion 4 3 Troubleshooting the System Using Diagnostic Software on page 4 14 Section 4 4 Troubleshooting the System Using the Power On Self Test POST on page 4 16 Section 4 5 Troubleshooting the System...

Page 52: ...ervers FIGURE 4 2 shows the system status panel for the Netra CT 810 server and FIGURE 4 3 shows the system status panel for the Netra CT 410 server FIGURE 4 1 System Status Panel Locations System sta...

Page 53: ...l flash on and off for several seconds Do not attempt to troubleshoot the system until after the LEDs have gone through their initial power on testing Each major component in the Netra CT 810 server a...

Page 54: ...nd Okay to Remove Host CPU board installed in slot 1 Slots 2 7 Power and Okay to Remove I O board or satellite CPU board installed in slot 2 7 Slot 8 Power and Okay to Remove Alarm card installed in s...

Page 55: ...the Power Supply Unit LEDs on page 4 18 for more information The information given in TABLE 4 4 applies to all other components in the Netra CT 810 server or Netra CT 410 server including the power s...

Page 56: ...stem didn t detect the component when it was inserted If there is a component installed in this slot then one of the following boards is faulty the board installed in the slot the alarm card the syste...

Page 57: ...detected on the component Deactivate the component using one of the following methods Use the cfgadm f c unconfigure command to deactivate the component Note that in some cases this may cause the sys...

Page 58: ...le the system is running TABLE 4 5 Meanings of Power and Fault LEDs LED State Power LED Fault LED On Solid Component is installed and configured Component has failed Replace the component On Flashing...

Page 59: ...ngine CP2000 model 140 UltraSPARC IIi 648MHz Memory size 512 Megabytes platform is SUNW NetraCT 810 FRU Information FRU FRU FRU Green Amber Miscellaneous Type Unit Present LED LED Information Midplane...

Page 60: ...disabled Board Type Unknown Devices pci pci108e 1000 SUNW hme SUNW isptwo I O 6 Yes on off CompactPCI IO Slot Properties auto config disabled I O 7 Yes on off CompactPCI IO Slot Properties auto config...

Page 61: ...on Power Supply Unit condition ok temperature ok ps fan ok supply on FAN 1 Yes on off Fan Tray condition ok fan speed low FAN 2 Yes on off Fan Tray condition ok fan speed low HDD 0 Yes on off hard dr...

Page 62: ...Midplane 1 Yes Netra ct400 Properties Version 0 Maximum Slots 5 SCB 1 Yes on off System Controller Board Properties Version 2 hotswap mode basic SSB 1 Yes System Status Panel I O 1 Yes on off CompactP...

Page 63: ...ution Unit PSU 1 Yes on off Power Supply Unit condition ok temperature ok ps fan ok supply on FAN 1 Yes on off Fan Tray condition ok fan speed low FAN 2 Yes on off Fan Tray condition ok fan speed low...

Page 64: ...rmdiag test on the alarm card alarm2test runs at the operating system level obdiag is similar to the alarm2test in that it invokes the alarmdiag test on the alarm card however obdiag is run from the f...

Page 65: ...ould not be changed by a user diag switch False verb mode True stop on error False diag level Max mfg mode Off hdr checksum 0xaa time stamp 0 record format ver 49 post version 02 reset status 0xd00000...

Page 66: ...e green Power LEDs for the remaining components are flashing on and off this status is an indication that the CPU board passed the power on self test POST Before any processing occurs on a system the...

Page 67: ...board is connected the console port defaults to ttya Note Be sure the two variables are consistent with each other For example do not set the output device to screen and the input device to ttya Anoth...

Page 68: ...uidelines for each server 4 6 1 Troubleshooting the Power Supply Unit in the Netra CT 410 Server Following are the states of the LEDs on the power supply unit in the Netra CT 410 server Green flashing...

Page 69: ...a notification of the error is given In addition the amber LED on the power supply unit does light for a hard fault condition The power supply unit does not supply power to the system during a hard f...

Page 70: ...wer on failures Failures subsequent to power on Troubleshooting during POST OBP and during boot process Also the following diagnostic procedures are described OpenBoot PROM on board diagnostics OpenBo...

Page 71: ...and Netra CT CPU transition card CTC hereafter referred to as rear transition module Netra CP2500 and Netra CP2500 RTM H rear transition module for host FIGURE 4 6 shows the connectors on the CTC FIG...

Page 72: ...rning Critical and Shutdown Temperatures The following temperatures apply to the Netra CP2500 board Warning 221 F 105 C Critical 230 F 110 C Shutdown 239 F 115 C ENET 1 ENET 0 ENET 3 A B COM USE ONLY...

Page 73: ...be installed 2 Make sure no pins on the board connectors or the CompactPCI backplane connectors are bent or damaged 3 Verify that the front panel screws are seated and not preventing the board from s...

Page 74: ...n Symptom Cannot connect successfully to a TTY serial port there are no POST messages and unable to send keyboard input Action 1 Check the TTY cable for proper setup 2 If you do not see any output aft...

Page 75: ...might be a mounting issue with the CPU Mylar film socket or heatsink which could have occurred during transportation or due to severe vibration Contact Sun s Customer Care Center Caution Any attempt t...

Page 76: ...2 3 4 5 6 7 8 9 a b c d e f The following section describes the OBP on board diagnostics To execute the OBP on board diagnostics the system must be at the ok prompt The OBP on board diagnostics are li...

Page 77: ...entifies the watch net all output message CODE EXAMPLE 4 3 watch net Output Message ok watch net Hme register test succeeded Internal loopback test succeeded Transceiver check Using Onboard Transceive...

Page 78: ...ed by the device alias or device path name TABLE 4 7 lists test alias name selections a description of the selection and preparation CODE EXAMPLE 4 5 probe scsi Output Message ok probe scsi Primary Ul...

Page 79: ...d After obdiag tests are run always reset the system to bring it to a known state 1 At the ok prompt enter obdiag This displays the OBDiag menu as shown in CODE EXAMPLE 4 6 test ttya test ttyb Outputs...

Page 80: ...ail in the following paragraphs CODE EXAMPLE 4 6 OBDiag Menu 0 PCI Cheerio 1 EBUS DMA TCR Registers 2 Ethernet 3 Ethernet2 Inactive 4 Parallel Port 5 Serial Port C on optional I O board Inactive 6 Ser...

Page 81: ...reg_walk1 Performs walk1 test on status register with mask 0 x 280 PCIO ASIC is accepting fast back to back transactions DEVSEL timing is 0 x 1 line_size_walk1 Performs tests a through e latency_walk1...

Page 82: ...s the EBus DMA TCR registers output message 4 7 9 3 Ethernet The Ethernet diagnostic performs the following my_channel_reset Resets the Ethernet channel hme_reg_test Performs walk1 on the following re...

Page 83: ...est SUBTEST my_channel_reset SUBTEST hme_reg_test SUBTEST global_reg1_test SUBTEST global_reg2_test SUBTEST bmac_xif_reg_test SUBTEST bmac_tx_reg_test SUBTEST mif_reg_test Test only supported for Nati...

Page 84: ...ial port A CODE EXAMPLE 4 12 identifies the serial port A output message when the TIP line is installed on serial port A 4 7 9 6 Serial Port B The serial port B diagnostic is identical to the serial p...

Page 85: ...g a write and read to the NVRAM CODE EXAMPLE 4 14 identifies the NVRAM output message CODE EXAMPLE 4 13 Serial Port B Output Message Enter 0 14 tests 15 Quit 16 Menu 10 TEST uartb_test Enter 0 14 test...

Page 86: ..._reg_test SUBTEST mac_internal_loopback_test selecting internal transceiver Test only supported for National Phy DP83840A SUBTEST 100mb_twister_loopback_test selecting internal transceiver Test only s...

Page 87: ...ble FRUs Hot Swap Software Commands Chapter 5 Removing and Replacing Hot Swappable Boards Chapter 6 Removing and Replacing Hard Drives and Removeable Media Chapter 7 Removing and Replacing Hot Swappab...

Page 88: ......

Page 89: ...tware Commands This chapter provides information about hot swap and the cfgadm utility This chapter contains the following topics Section 5 1 Understanding Hot Swap on page 5 2 Section 5 2 Using the c...

Page 90: ...lot to basic for example if you need to insert or remove a third party I O board that does not have full hot swap support Note that whenever you reboot or power your server on and off hot swap reverts...

Page 91: ...n If a host or satellite board is in use has applications currently running the alarm card CLI power commands such as poweron or poweroff do not work for that board 5 1 2 Hot swap with Boards That Do...

Page 92: ...on for example a fault was detected on the board Wait several seconds to see if the green Power LED stops blinking If it does not stop blinking after several seconds enter cfgadm and verify that the b...

Page 93: ...ra CT server For more information on connecting a terminal console to your system see Appendix B 5 2 2 Running the cfgadm Utility For all cfgadm commands you must know the attachment point ID for the...

Page 94: ...nt hot swap state for all of the I O slots in your Netra CT server go to Determining the Current Hot Swap State on page 7 To change default settings for one or more I O slots in your Netra CT server t...

Page 95: ...erties name instance type int items 1 value 00000000 name default hotswap mode type string items 1 value full Driver properties name AL 8 autoconfig type string items 1 dev none value enabled name IO...

Page 96: ...that if an I O board becomes faulty and needs replacing you must manually deactivate the I O slot using the cfgadm utility before you can remove the board then you must manually reactivate the I O slo...

Page 97: ...e cfgadm utility to change the I O slots back to the default full hot swap setting To enable full hot swap for an I O slot in a Netra CT server as superuser enter where ap_id is the attachment point I...

Page 98: ...5 10 Netra CT Server Service Manual February 2007...

Page 99: ...or install any boards in the system until you have verified that the system is completely powered up See Section 2 2 Verifying Full Power Up on page 2 6 for more information Caution A thermal hazard i...

Page 100: ...Satellite board Alarm card2 I O board FIGURE 6 1 shows the locations of these boards in the Netra CT 810 server FIGURE 6 2 shows the locations of these boards in the Netra CT 410 server 1 The host boa...

Page 101: ...ppable Boards 6 3 FIGURE 6 1 Boards Within a Netra CT 810 Server HOT SWAP COM 1 ENET 1 ENET 2 ALARM COM 2 ALARM USER HOTSWAP ETHERNET READY COM RESET ABORT microsystems Host CPU board Alarm card Slots...

Page 102: ...URE 6 2 Boards Within a Netra CT 410 Server HOT SWAP COM 1 ENET 1 ENET 2 ALARM COM 2 HDD0 ALARM USER HOTSWAP ETHERNET READY COM RESET ABORT microsystems Host CPU board CPU front termination board Alar...

Page 103: ...understand before hot swapping any board in the Netra CT server 1 You must have the host board and alarm card installed in the Netra CT server before you can hot swap any I O board or satellite CPU b...

Page 104: ...abled which means that the connection with all I O boards installed in the server is lost Once the CompactPCI bus is disabled MCNet is disabled in the system After you install the host CPU board back...

Page 105: ...tra CT server the settings on the SW0501 switches on the Netra CP2140 host CPU board must be set in the default non high availability settings Following are the correct settings for the SMC module swi...

Page 106: ...slot where the board was used as a CompactPCI switched backplane cPSB board change the SW3301 dip switch settings to reconfigure the board as a cPCI satellite board See FIGURE 6 5 for an illustration...

Page 107: ...If you are removing and replacing a board in the server first go to Section 6 1 2 1 Removing a Board on page 6 9 then go to Section 6 1 2 2 Inserting a Board on page 6 15 If you are installing a boar...

Page 108: ...or the slots in your server as superuser enter The output is similar to the following note that the following output is for a Netra CT 810 server the output is similar for the Netra CT 410 server prtc...

Page 109: ...manually disconnect the board before removing it 5 Identify the attachment point ID that corresponds to the slot that contains the board you want to remove As superuser enter For a Netra CT 810 server...

Page 110: ...Refer to the Netra CT Server System Administration Manual for more information 8 Attach the antistatic wrist strap See Section 1 2 Attaching the Antistatic Wrist Strap on page 1 2 9 Using a No 2 Phill...

Page 111: ...d tabs at the top and bottom to unlock the board FIGURE 6 7 Refer to the documentation that came with the board for instructions on unlocking the board FIGURE 6 7 Unlocking the Ejection Levers 11 Loca...

Page 112: ...t in the proper state the action might cause unpredictable results Caution Do not attempt to hot swap any other boards or rear transition modules until you see that the first board is fully deactivate...

Page 113: ...18 Remove the rear transition module For instructions see Section 6 2 Rear Transition Modules on page 6 24 6 1 2 2 Inserting a Board Caution When inserting multiple boards in different slots of the s...

Page 114: ...the metal springfingers on the side of the alarm card from making contact with the metal panels on the server 7 Perform any necessary board specific hardware procedures a If you removed a PMC from a s...

Page 115: ...uctions on locking the ejection levers 11 Using a No 2 Phillips screwdriver tighten the two captive screws inside the board s ejection levers one on top and one on the bottom Tighten the screws to a t...

Page 116: ...up Do not proceed until the alarm card prompt comes up 12 Log into the Netra CT server See Section 5 2 1 Logging In to the Netra CT Server on page 5 5 13 Determine the hot swap state for the slot tha...

Page 117: ...For detailed information on states of the system status panel LEDs see Section 4 1 Troubleshooting the System Using the System Status Panel on page 4 2 19 If the board activates successfully perform a...

Page 118: ...tor pinouts for each board if necessary FIGURE 6 12 Connectors for the Single Wide 6U Alarm Card 1 FIGURE 6 12 shows the connectors for a single wide 6U alarm card installed in a Netra CT 810 server T...

Page 119: ...ot Swappable Boards 6 21 FIGURE 6 13 Connectors for the Double Wide 3U Alarm Card HOT SWAP COM 1 ENET 1 ENET 2 ALARM COM 2 HDD0 ALARM USER HOTSWAP ETHERNET READY COM RESET ABORT mic ros yst em s Ether...

Page 120: ...vice Manual February 2007 FIGURE 6 14 Connectors on the Netra CP2140 Host CPU Board HDD1 HOT SWAP COM 1 ENET 1 ENET 2 ALARM COM 2 ALARM USER HOTSWAP ETHERNET READY COM RESET ABORT mic ros yst em s TTY...

Page 121: ...Chapter 6 Removing and Replacing Hot Swappable Boards 6 23 FIGURE 6 15 Connectors on the Netra CP2500 Host CPU Board AB ORT...

Page 122: ...Transition Modules on page 6 24 Section 6 2 2 Satellite and I O Rear Transition Modules on page 6 30 Section 6 2 3 Alarm Rear Transition Module on page 6 35 6 2 1 Host Rear Transition Modules This sec...

Page 123: ...nnel A TTY B serial port TTY A serial port SCSI B connector SCSI A connector USB B connector USB A connector XCP2040 TRN I O transition module Unsupported for Netra CT servers Netra CT host rear trans...

Page 124: ...6 26 Netra CT Server Service Manual February 2007 FIGURE 6 17 Netra CP2500 Rear Transition Module Host RTM H ENET 1 ENET 0 ENET 3 A B COM USE ONLY WITH CP2500 ENET 2 HOST RTM...

Page 125: ...a Board on page 6 9 to remove the host CPU board 3 Go to the rear of the system and locate the host rear transition module FIGURE 6 18 shows the location of the host rear transition module on the Net...

Page 126: ...rist Strap on page 1 2 2 Get the replacement host rear transition module from the shipping kit 3 Keeping the host rear transition module vertical slide the module into the slot in between the two guid...

Page 127: ...of 0 28 N m 2 5 in lb 5 Make the necessary cable connections to the host rear transition module Tighten the screws on the cable to a torque of 0 23 N m 2 in lb FIGURE 6 16 and FIGURE 6 17 show the co...

Page 128: ...he ports from the PMCs installed in the satellite CPU board to the PMC I O module PIM installed in the satellite CPU rear transition module The satellite CPU board must be installed in the same slot a...

Page 129: ...t 7 Slot 2 Slot 3 Slot 1 Slot 8 Slot 4 Slot 5 Slot 6 Slot 7 Slot 2 Slot 3 Slot 1 Single wide 6U alarm card Satellite CPU or I O board Satellite CPU or I O board Satellite CPU or I O board Satellite CP...

Page 130: ...tion module FIGURE 6 21 and FIGURE 6 22 show graphical representations of how the I O boards align with the I O rear transition modules Note that if you are facing the front of the server the I O slot...

Page 131: ...the rear transition module 6 Using a No 2 Phillips screwdriver loosen the two captive screws inside the rear transition module s ejection levers one on top and one on the bottom FIGURE 6 6 7 Unlock t...

Page 132: ...where the board was used as a cPSB satellite transition module change the SW3301 dip switch settings to reconfigure the board as a cPCI board FIGURE 6 5 shows the dip switch settings required for the...

Page 133: ...two components fails you might not be able to determine which of the components failed Because of this you might want to replace both the alarm card and the alarm rear transition module The alarm card...

Page 134: ...the alarm card from the front of the Netra CT server go to the rear of the server and locate the alarm rear transition module FIGURE 6 23 shows the slot available for the alarm rear transition module...

Page 135: ...e card from the card cage 8 Slide the card out of the slot and place it on the electrostatic discharge mat 9 If necessary secure blank filler panels over the empty I O slot If you are not going to rep...

Page 136: ...al springfingers on the side of the module from making contact with the metal panels on the server 5 Verify that the ejection levers are unlocked You cannot install the module properly if the ejection...

Page 137: ...larm card from the shipping kit 11 Verify that the ejection levers are unlocked You cannot install the alarm card properly if the ejection levers are locked 12 Go to the front of the server then insta...

Page 138: ...6 40 Netra CT Server Service Manual February 2007...

Page 139: ...ion prior to performing the procedures in this chapter Note Read Chapter 3 before performing the procedures in this chapter Caution If you are powering on your Netra CT server do not remove or install...

Page 140: ...a CT 410 server s hard drive In addition two separate SCSI chains exist in the Netra CT 810 server for the SCSI devices The upper hard drive HDD 0 and the removable media device are both on the first...

Page 141: ...ore proceeding with the following instructions 1 Log in to the server and obtain the attachment point IDs for the hard drives installed in your server As superuser enter where c is the SCSI controller...

Page 142: ...utput after entering the command then you do not have any partitions mounted and the hard drive was successfully deactivated Go to Step 5 on page 7 5 3 Unmount the mounted partitions For every file sy...

Page 143: ...r enter where ap_id is the attachment point ID for the boot drive that you want to remove For example for the upper hard drive HDD 0 as superuser you would enter 6 Verify that the hard drive is deacti...

Page 144: ...em status panel for the hard drive is ON you can remove the hard drive from the slot FIGURE 7 1 Locating the Hard Drive LEDs on the System Status Panel Netra CT 810 Server 7 Attach the antistatic wris...

Page 145: ...CT 810 server HDD0 is the upper hard drive and HDD1 is the lower hard drive 12 Unlatch the disk drive handle to release it Push down in the direction of the arrow to release the bracket handle latch...

Page 146: ...tic wrist strap See Section 1 2 Attaching the Antistatic Wrist Strap on page 1 2 2 Remove the drive bay cover FIGURE 7 2 3 Hold the bracket handle on the disk drive open 4 Slide the replacement disk d...

Page 147: ...e hard drive is activated FIGURE 7 1 When the Okay to Remove LED on the system status panel for the hard drive is OFF the hard drive is activate 10 If your hard disks are under the control of RAID sof...

Page 148: ...placing a faulty removable media drive in a server first go to Section 7 2 1 Removing a DVD or DAT Drive on page 7 10 then go to Section 7 2 2 Installing a DVD or DAT Drive on page 7 13 If you are ins...

Page 149: ...d is the attachment point ID for the removable media drive that you want to remove For example to deactivate the DVD drive using the sample output you would enter Note that the attachment point ID wou...

Page 150: ...status panel for the removable media module is ON you can remove the removable media drive from the slot 6 Attach the antistatic wrist strap See Section 1 2 Attaching the Antistatic Wrist Strap on pag...

Page 151: ...nsert the removeable media module into the server The Okay to Remove LED and the Power LED on the system status panel for the removeable media module should go ON 3 Using a No 2 Phillips screwdriver t...

Page 152: ...instead of CD ROM in the Type column and unconfigured instead of configured in the Occupant column then the DVD drive is not activate Enter the following command to activate the DVD drive Enter the c...

Page 153: ...ctivate Enter the following command to activate the DAT drive Enter the cfgadm a c0 command a second time to verify that the DAT drive is activate Also you can use the removable media module RMM LEDs...

Page 154: ...7 16 Netra CT Server Service Manual February 2007...

Page 155: ...ult the Netra CT Server Safety and Compliance Manual for safety information prior to performing the procedures in this chapter Caution If you are powering on your Netra CT server do not remove or inst...

Page 156: ...CT server and locate the system status panel The locations of the system status panel in the Netra CT 810 server and Netra CT 410 server are illustrated in FIGURE 8 1 FIGURE 8 1 System Status Panel L...

Page 157: ...nel in place FIGURE 8 2 shows the location of the captive screws on the Netra CT 810 server and FIGURE 8 3 shows the location of the captive screws on the Netra CT 410 server FIGURE 8 2 Removing the S...

Page 158: ...ver 8 1 2 Replacing the System Status Panel 1 Attach the antistatic wrist strap See Section 1 2 Attaching the Antistatic Wrist Strap on page 1 2 2 Carefully position the system status panel into place...

Page 159: ...Server FIGURE 8 5 Positioning the System Status Panel Netra CT 410 Server HDD1 HO T SW AP COM 1 ENET 1 ENET 2 ALARM COM 2 ALARM USER HO TSWA P ETHE RN ET RE AD Y CO M RE SET ABOR T micro syste ms HDD0...

Page 160: ...n of the captive screws on the Netra CT 810 server and FIGURE 8 3 shows the location of the captive screws on the Netra CT 410 server 8 2 System Controller Board This section describes how to remove a...

Page 161: ...bed in Section 8 1 1 Removing the System Status Panel on page 8 2 Do not remove the antistatic wrist strap after you remove the system status panel Caution You must remove the system status panel befo...

Page 162: ...ction 1 2 Attaching the Antistatic Wrist Strap on page 1 2 2 Push the ejection lever all the way down 3 Line up the system controller board with its slot using the upper and lower rails making sure th...

Page 163: ...inspect the board cage slot for any obvious obstructions When the board is completely seated a brief flash of light displays behind the board If the light flashes on and off then remains off the boar...

Page 164: ...every three to six months If your server environment is especially dirty you might need to replace them more frequently The power supply unit air filter must be in place for safe operation Note that y...

Page 165: ...moving and Replacing Hot Swappable Subassemblies 8 11 FIGURE 8 10 Locating the Air Filters Netra CT 810 Server HO T SW AP COM 1 ENET 1 ENET 2 COM 2 HO TSWAP CO M Tabs Power supply unit air filter Main...

Page 166: ...ve the main air filter from the tray 8 3 2 Replacing the Air Filters 1 Insert the main air filter in the air filter tray See FIGURE 8 10 and FIGURE 8 11 2 Slide the air filter tray into the power supp...

Page 167: ...sed 8 4 1 Removing a Hot Swappable Power Supply Unit 1 Attach the antistatic wrist strap See Section 1 2 Attaching the Antistatic Wrist Strap on page 1 2 2 Determine the state of the power supply unit...

Page 168: ...cking mechanism for a power supply unit in a Netra CT 810 server The two LEDs on the power supply unit should go off In addition after several seconds the amber Okay to Remove LED on the system status...

Page 169: ...s the location of the captive screws for a power supply unit on a Netra CT 810 server Note Do not loosen the black captive screws at the base of the system those screws hold the server in place 6 Gras...

Page 170: ...upply unit on a Netra CT 810 server 4 Push the locking mechanism down into the locked position FIGURE 8 13 shows the location of the locking mechanisms for the power supply unit on a Netra CT 810 serv...

Page 171: ...CP2140 board Warning 158 F 70 C Shutdown 167 F 75 C The following temperatures apply to the Netra CP2500 board Warning 221 F 105 C Critical 230 F 110 C Shutdown 239 F 115 C If one fan tray fails you m...

Page 172: ...tatus panel to access the fan trays If the Fan 1 LEDs are in a failed state on the system status panel the upper fan tray failed If the Fan 2 LEDs are in a failed state on the system status panel the...

Page 173: ...the Fan Trays in a Netra CT 810 Server FIGURE 8 18 Locating the Fan Trays in a Netra CT 410 Server HOT SWAP COM 1 ENET 1 ENET 2 COM 2 HOTSWAP COM Upper fan tray Fan 1 Lower fan tray Fan 2 HOT SWAP CO...

Page 174: ...moving a fan tray from a Netra CT 410 server pull on the fan tray handle to disengage it from the server FIGURE 8 20 FIGURE 8 19 Removing a Fan Tray from a Netra CT 810 Server FIGURE 8 20 Removing a F...

Page 175: ...ay is on the right then press the fan tray handle to lock the fan tray into place FIGURE 8 20 2 Install the system status panel on the system See Section 8 1 2 Replacing the System Status Panel on pag...

Page 176: ...8 22 Netra CT Server Service Manual February 2007...

Page 177: ...PART 4 Replacing Cold Swappable FRUs Removing and Replacing the Servers Chapter 9 Removing and Replacing Cold Swappable Subassemblies Chapter 10...

Page 178: ......

Page 179: ...on 9 1 Removing a Server on page 9 2 Section 9 2 Installing a Server on page 9 9 The server and the midplane are considered a single FRU You can power down and remove one server without affecting the...

Page 180: ...on page 2 7 for instructions You must push the purple power supply unit locking mechanism into the unlocked position before you can remove the server 2 Disconnect the power cables from the appropriate...

Page 181: ...an inch or two so that they are disengaged from the rear of the server 4 Determine if you need to unplug the cables connected to the server and remove all the components from the server If you are re...

Page 182: ...ction 7 2 1 Removing a DVD or DAT Drive on page 7 10 Netra CT 810 server Section 8 1 1 Removing the System Status Panel on page 8 2 Section 8 2 1 Removing the System Controller Board on page 8 6 Secti...

Page 183: ...5 FIGURE 9 2 Loosening the Screws at the Top and Bottom of a Netra CT 810 Server HO T SW AP COM 1 ENET 1 ENET 2 ALARM COM 2 HDD0 ALA RM US ER HO TSW AP ETHE RN ET RE AD Y CO M RE SET ABOR T micros yst...

Page 184: ...CT 410 Server 9 Grasp the server handle and slowly pull the server out of the chassis until the purple server bar at the top of the server is visible HDD1 HO T SW AP COM 1 ENET 1 ENET 2 ALARM COM 2 AL...

Page 185: ...handle and the bar FIGURE 9 4 shows how to remove a Netra CT 810 server from the chassis and FIGURE 9 5 shows how to remove a Netra CT 410 server from the chassis FIGURE 9 4 Removing or Inserting a N...

Page 186: ...server right away you must install a blank filler panel over the opening For a Netra CT 410 one filler panel is required For a Netra CT810 two filler panels are required The filler panel is secured to...

Page 187: ...sert the server into the chassis using the flat server handle and the server bar FIGURE 9 4 shows how to insert a Netra CT 810 server into the chassis and FIGURE 9 5 shows how to insert a Netra CT 410...

Page 188: ...components Skip to Step 10 8 Reinstall all the components that you removed from the faulty server Replace the following components Section 7 2 2 Installing a DVD or DAT Drive on page 7 13 Netra CT 81...

Page 189: ...T server subassemblies This chapter contains the following topics Section 10 1 Cold Swappable Hard dDrives on page 10 2 Section 10 2 Cold Swappable Power Supply Unit on page 10 5 Consult the Netra CT...

Page 190: ...e disk drive unless it is running on the Solaris OS over the network and not off of the hard drive in which case it becomes a hot swappable component Instructions for removing and replacing a cold swa...

Page 191: ...ver to loosen the four captive screws two on top and two on the bottom For the Netra CT 410 server use a No 2 Phillips screwdriver to loosen the one captive screw on top 5 Remove the drive bay cover 6...

Page 192: ...system 10 1 2 Replacing a Cold Swappable Hard Drive 1 Attach the antistatic wrist strap See Section 1 2 Attaching the Antistatic Wrist Strap on page 1 2 2 Remove the drive bay cover FIGURE 10 1 3 Hold...

Page 193: ...can replace the failed power supply unit without powering off the server See Chapter 8 for more information 10 2 1 Removing a Cold Swappable Power Supply Unit 1 Power off the server See Section 2 3 P...

Page 194: ...l February 2007 FIGURE 10 2 Removing or Replacing a Cold Swappable Power Supply Unit From a Netra CT 810 Server HOT SW AP COM 1 ENET 1 ENET 2 COM 2 HOTSWAP COM mic ros yste ms Power supply unit Lockin...

Page 195: ...ws for the power supply unit on a Netra CT 810 server and FIGURE 10 3 shows the location of the captive screws for the power supply unit on a Netra CT 410 server Note Do not loosen the black captive s...

Page 196: ...or the power supply unit on a Netra CT 810 server and FIGURE 10 3 shows the location of the captive screws for the power supply unit on a Netra CT 410 server 4 Push the power supply unit locking mecha...

Page 197: ...es 10 9 5 Power on the server See Section 2 1 Powering On the Server on page 2 2 for more information 6 Verify that the power supply unit you installed is functioning properly The green Power LED on t...

Page 198: ...10 10 Netra CT Server Service Manual February 2007...

Page 199: ...PART 5 Illustrated Parts List Illustrated Parts List Chapter 11...

Page 200: ......

Page 201: ...ntains the illustrated parts breakdown and the part numbers for each field replaceable unit FRU in a Netra CT server Section 11 1 Chassis Components on page 11 2 Section 11 2 Netra CT 810 Server on pa...

Page 202: ...ntact your local Sun service representative for information 3 Alarm rear transition card F501 6124 X7227A 3 Host Netra CT CPU transition card CTC rear transition module for Netra CP2140 host board F50...

Page 203: ...Chapter 11 Illustrated Parts List 11 3 FIGURE 11 1 Illustrated Parts of Chassis and Components 4 1 2 3...

Page 204: ...transition module High speed fans and trays X 8206A 4 3 6U I O boards Varies depending on the I O board Contact your local Sun service representative for more information 3 6U satellite CPU boards Var...

Page 205: ...ply unit F300 1535 X7193A 11 Removable media module DVD F540 4684 11 Removable media module DAT F540 4409 TABLE 11 2 FRUs for the Netra CT 810 Server FRU Part Number ALARM U SER HO TSWA P ETHE RN ET R...

Page 206: ...High speed fans and trays X 8205A 4 3 6U I O boards Varies depending on the I O board Contact your local Sun service representative for more information 3 6U satellite CPU boards Varies depending on t...

Page 207: ...3 Illustrated Parts Breakdown Netra CT 410 Server FT M PSU 1 PW R IN SCM FA N 1 FA N 2 HDD1 3 2 4 5 1 HO T SW AP COM 1 ENET 1 ENET 2 ALARM COM 2 HDD1 ALARM USER HO TSWAP ETHE RN ET RE AD Y CO M RE SET...

Page 208: ...11 8 Netra CT Server Service Manual February 2007...

Page 209: ...PART 6 Appendixes Glossary and Index Connector Pinouts Appendix A Connecting a Terminal Console to a Server Appendix B Error Messages Appendix C System Specifications Appendix D...

Page 210: ......

Page 211: ...llowing Netra CT server components Section A 1 Host CPU Boards on page A 2 Section A 2 Host Rear Transition Modules on page A 23 Section A 3 Alarm Card 6U Single Wide on page A 44 Section A 4 Alarm Ca...

Page 212: ...e in a Netra CT 410 810 server chassis A 1 1 Netra CP2140 Host CPU Board FIGURE A 1 shows the locations of the connectors on the Netra CP2140 host CPU board FIGURE A 1 Connectors on the Netra CP2140 H...

Page 213: ...gically to serial port A It is intended to be used only for serial output to a terminal Caution Serial port A is connected through the rear cPCI connectors No mechanism is provided to disable simultan...

Page 214: ...LE A 2 shows the TTY A connector pinouts TABLE A 2 TTY A Connector Pinouts Pin Signal Name Pin Signal Name 1 FP_SER_A_DTR 5 FP_SER_A_RXD 2 FP_SER_A_CTS 6 FP_SER_A_RTS 3 FP_SER_A_TXD 7 FP_SER_A_DCD 4 F...

Page 215: ...ows the locations of the connectors on the Netra CP2500 host CPU board FIGURE A 4 Connectors on the Netra CP2500 Host CPU Board A 1 2 1 PMC Connector FIGURE A 5 and FIGURE A 6 show the location of PMC...

Page 216: ...A 5 Netra CP2500 Board PMC Port Connectors Note The P1386 1 standard reserves the Jn3 64 pin connector for PCI 64 bit extensions so it is not fitted on the Netra CP2500 board FIGURE A 6 PMC Connector...

Page 217: ...r interfaces TABLE A 3 PMC Jn1 Connector Interface Pin Description Pin Description 1 Not connected 2 12V 3 GND 4 PMC_A_INT_A_L 5 PMC_A_INT_B_L 6 PMC_A_INT_C_L 7 PMC_BUSMODE1_L1 8 VCC 5V 9 PMC_A_INT_D_...

Page 218: ..._B_AD 11 49 PCI_B_AD 9 50 VCC 51 GND 52 PCI_B_CBE_L 0 53 PCI_B_AD 6 54 PCI_B_AD 5 55 PCI_B_AD 4 56 GND 57 LOCAL_VIO 58 PCI_B_AD 3 59 PCI_B_AD 2 60 PCI_B_AD 1 61 PCI_B_AD 0 62 VCC 63 GND 64 PCI_B_REQ64...

Page 219: ...MODE4_L 17 NC 18 GND 19 PCI_B_AD 30 20 PCI_B_AD 29 21 GND 22 PCI_B_AD 26 23 PCI_B_AD 24 24 VDD 25 PCI_B_IDSEL 26 PCI_B_AD 23 27 VDD 28 PCI_B_AD 20 29 PCI_B_AD 18 30 GND 31 PCI_B_AD 16 32 PCI_B_CBE_L 2...

Page 220: ...ected 10 Not connected 11 Not connected 12 Not connected 13 Not connected 14 Not connected 15 Not connected 16 Not connected 17 Not connected 18 Not connected 19 Not connected 20 Not connected 21 Not...

Page 221: ...45 PMC_A_IO_45 46 PMC_A_IO_46 47 PMC_A_IO_47 48 PMC_A_IO_48 49 Not connected 50 Not connected 51 Not connected 52 Not connected 53 Not connected 54 Not connected 55 Not connected 56 Not connected 57...

Page 222: ...TYA pin assignments A 1 2 4 Backplane Connectors FIGURE A 8 shows contact numbering as seen from the back of the Netra CT board TABLE A 6 Serial Micro DB9 Connector Pinouts Pin Signal Name Pin Signal...

Page 223: ...CI J1 P1 connector pin assignments 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 A B C D E F 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 A B C D E F 20 21 22 A B C D E...

Page 224: ...V CPCI_PAR CPCI_C BE 1 GND 17 GND EP_3 3V IPMB_SCL IPMB_SDA LP_GND CPCI_PERR GND 16 GND CPCI_DEVSL GND VIO EP_SV CPCI_STOP lock GND 15 GND EP_3 3V CPCI_FRAME CPCI_IRDY CPCI_BD_SEL CPCI_TRDY GND 14 Key...

Page 225: ...elect Indicates PCI device response to selection CPCI_IRDY cPCI initiator ready indicate bus master ability to complete the current data phase CPCI_TRDY cPCI target ready Indicates target ability to c...

Page 226: ...t not supported ints Non cPCI Interrupt not supported tck tms tdo tdi JTAG Signals not supported unconnected BRSVP Backplane bused reserve pins unconnected TABLE A 9 CompactPCI J2 P2 Connector Pin Ass...

Page 227: ...CPCI_GNT3 CPCI_REQ4 CPCI_GNT4 GND 2 GND CPCI_CLK2 CPCI_CLK3 CPCI_SYSEN CPCI_GNT2 CPCI_REQ3 GND 1 GND CPCI_CLK1 GND CPCI_REQ1 CPCI_GNT1 CPCI_REQ2 GND 1 Caution Select VIO pins must be 5V and not unive...

Page 228: ...8 PCI A AD 17 GND 10 GND PCI A AD 16 PCI A AD 15 PCI A AD 14 PCI A AD 13 PCI A AD 12 GND 9 GND PCI A AD 11 PCI A AD 10 PCI A AD 9 PCI A AD 8 PCI A AD 7 GND 8 GND PCI A AD 6 PCI A AD 5 PCI A AD 4 PCI A...

Page 229: ...GND 5V GND 17 GND RSV RSV RSV RSV RSV GND 16 GND RSV RSV RSV RSV RSV GND 15 GND RSV RSV RSV RSV RSV GND 14 GND RTSA CTSA RIA GND DTRA GND 13 GND DCDA 5V RXDA DSRA TXDA GND 12 GND RTSB CTSB RIB 5V DTRB...

Page 230: ...is located on the component side of the board between the front panel and heat sink see FIGURE A 9 TABLE A 16 describes these switch settings TABLE A 14 Serial COM Port and RS232 Level CompactPCI J5 P...

Page 231: ...GURE A 9 SW3301 DIP Switch Location Note By default the SW3301 DIP switches are both set in an open position which means they are set in the opposite direction of the arrow FIGURE A 9 shows the two sw...

Page 232: ...810 server or a third party cPSB chassis Sun does not support operating the Netra CP2500 board in a third party cPCI server TABLE A 16 SW3301 Switch Descriptions Switch Switch Setting Description 1 Op...

Page 233: ...reafter referred to as rear transition module Netra CP2500 and Netra CP2500 RTM H rear transition module host A 2 1 Netra CP2140 Host RTMs FIGURE A 10 shows the locations of the connectors on the Netr...

Page 234: ...erver Service Manual February 2007 FIGURE A 10 Connectors on the Netra CP2140 Rear Transition Module SCSI connector TTY A serial port TTY B serial port Ethernet channel A Ethernet channel B Cutout for...

Page 235: ...25 GND 48 PL_L 3 GND 26 GND 49 PRES_L 4 GND 27 GND 50 GND 5 GND 28 GND 51 TERM PWR 6 GND 29 GND 52 TERM PWR 7 GND 30 GND 53 GND 8 GND 31 GND 54 GND 9 GND 32 GND 55 ATN_L 10 GND 33 GND 56 GND 11 GND 3...

Page 236: ...rer is Computer Cable Makers Inc and cables can be ordered directly from the manufacturer A 2 1 3 Ethernet A and B Ports The Ethernet A and B ports on the CPU RTC are RJ 45 connectors for 10 100 Mbps...

Page 237: ...trical and logical information refer to VITA 36 PMC I O Module Standard available http www vita com and the IEEE P1386 Standard The single sized PIM measures 2 92 inches 74 mm wide and 2 72 inches 69...

Page 238: ...host board the RTM H is the same for both the Netra CT 810 server and the Netra CT 410 only the location in the rear board cage differs FIGURE A 12 Connectors on the Netra CP2500 Rear Transition Modul...

Page 239: ...to Port A and the other connector to Port B FIGURE A 13 FIGURE A 13 Serial Port Connector Pins The signal interface of the connectors are described in the following two tables TABLE A 20 Serial Port...

Page 240: ...XFGIB look CLYGI 4MS Ethernet connectors and two single jack RJ45 Amphenol RJH55381 Ethernet conectors located on the transition module s back panel provide two 10 100 1000 Mbps Ethernet ports 4 SER_B...

Page 241: ...able if the Netra CP2500 board is set to use the chassis s packet switched backplane PSB Ethernet network In order to use the transition module s Ethernet connectors you must set the S1301 and S1302 s...

Page 242: ...Amphenol RJH55381 Ethernet conectors TABLE A 22 ENET0 and ENET1 ENET0 ENET1 Pin Signal Pin Signal 1 TRDP0 1 TRDP0 2 TRDN0 2 TRDN0 3 TRDP1 3 TRDP1 4 TRDP2 4 TRDP2 5 TRDN2 5 TRDN2 6 TRDN1 6 TRDN1 7 TRD...

Page 243: ...s and connectors on the RTM S The numbers in parentheses display how the interfaces are labeled on the transition module FIGURE A 15 On Board Connectors and Interfaces for the Netra CP2500 RTM H ENET...

Page 244: ...nction providing information about itself through nonvolatile memory FIGURE A 17 shows the I2C serial bus access header J1502and TABLE A 24 lists the pin assignments FIGURE A 17 I2C Serial Bus Access...

Page 245: ...J0501 and J0502 Connector Pins J0501 and J0502 Connector Pin Assignments TABLE A 25 lists the pin assignments for the J0501 connector and TABLE A 26 lists the pin assignments for the J0502 connector...

Page 246: ...5 46 PMCIO 46 PMCIO 47 47 48 PMCIO 48 None 49 50 None None 51 52 None None 53 54 None None 55 56 None None 57 58 None None 59 60 None None 61 62 None None 63 64 None TABLE A 26 J0502 Pin Assignments S...

Page 247: ...d RJ5 J0401 connectors The pin assignments for these three sets of connectors are provided in this section None 19 20 None 5V 21 22 None None 23 24 None None 25 26 3 3V None 27 28 None GND 29 30 None...

Page 248: ...E 19 GND GND GND GND GND 18 A_TRD_0P A_TRD_0N GND A_TRD_2P A_TRD_2N 17 A_TRD_1P A_TRD_1N GND A_TRD_3P A_TRD_3N 16 B_TRD_0P B_TRD_0N GND B_TRD_2P B_TRD_2N 15 B_TRD_1P B_TRD_1N GND B_TRD_3P B_TRD_3N 14...

Page 249: ...D 1 PCI_AD 0 PCI_FRAME_N PCI_DEVSEL_N PCI_IRDY_N 6 PCI_CBE 0 RSV_HLTH 5 PCI_CBE 1 PCI_TRDY_N PCI_STOP_N 5 PCI_SC_INTA_N RSV_HLTH 4 PCI_NT_INTB_N PCI_PAR PCI_CBE 3 4 PCI_SC_INTB_N RSV_HLTH 3 PCI_NT_INT...

Page 250: ...LOCAL_12C_INT_ L GND RIO_A_PHY_EN 19 MII_B_COL EXT_MII_B_MDIO MII_B TX_ER N C N C 18 MII_B_RX_CLK MII_B_RX_DV MII_B_RX_ER MII_B_TX_CLKI MII_B_CRS 17 MII_B_RXD0 GND MII_B_RXD1 MII_B_RXD2 MII_B_RXD3 16...

Page 251: ..._B_ACT_N 20 5V RTM_SDA 12V 19 RSV_PAR_DS_N GND 5V N C 12V 18 RSV_PAR_AUTO_F D_N GND 5V 17 RSV_PAR_DATA 2 RSV_PAR_INIT_ N RSV_PAR_DATA 1 RSV_PAR_ERRO R_N RSV_PAR_DATA 0 16 RSV_PAR_DATA 6 RSV_PAR_DATA 5...

Page 252: ...CSI_D 6 GND B_SCSI_D 5 B_SCSI_D 4 B_SCSI_D 3 5 B_SCSI_D 10 B_SCSI_D 9 B_SCSI_D 8 B_SCSI_DP 0 B_SCSI_D 7 4 B_SCSI_D 13 B_SCSI_D 12 GND PMCIOB B_SCSI_D 11 3 TERMB_DIS_L B_SCSI_DP 1 B_SCSI_D 15 PMCIOA B_...

Page 253: ...de alarm card installed in a Netra CT 810 server the 6U single wide alarm card is installed in a different slot in a Netra CT 410 server however the ports are exactly the same FIGURE A 22 Connector Po...

Page 254: ...he male DB 15 alarm port FIGURE A 23 Alarm Port TABLE A 30 Alarm Port Pinouts Pin No Signal Pin No Signal Pin No Signal 1 RESET0 6 ALARM0_NC 11 ALARM2_NO 2 RESET0 7 ALARM0_COM 12 ALARM2_NC 3 RESET1 8...

Page 255: ...tandard RJ 45 connectors Ethernet port 1 is a 10 Mbps Ethernet port and Ethernet port 2 is a 10 100 Mbps Ethernet port FIGURE A 24 RJ 45 Ethernet Connector Diagram TABLE A 31 Ethernet Port 1 and 2 Pin...

Page 256: ...ndard RJ 45 connectors FIGURE A 25 RJ 45 Ethernet Connector Diagram TABLE A 32 COM Port 1 Pinouts Pin No Description Pin No Description 1 RTS1 5 DCD1 2 DTR1 6 RXD1 3 TXD1 7 DSR1 4 GND 8 CTS1 TABLE A 3...

Page 257: ...f the connectors on the 3U double wide alarm card for the Netra CT 410 server FIGURE A 26 Connectors on the Alarm Card Netra CT 410 Server HOT SWAP COM 1 ENET 1 ENET 2 ALARM COM 2 HDD0 ALARM USER HOTS...

Page 258: ...ds use standard RJ 45 connectors Ethernet port 1 is a 10 Mbps Ethernet port and Ethernet port 2 is a 10 100 Mbps Ethernet port FIGURE A 27 RJ 45 Ethernet Connector Diagram TABLE A 34 Ethernet Port 1 a...

Page 259: ...45 connectors FIGURE A 28 RJ 45 Ethernet Connector Diagram TABLE A 35 COM Port 1 Pinouts Pin No Description Pin No Description 1 RTS1 5 DCD1 2 DTR1 6 RXD1 3 TXD1 7 DSR1 4 GND 8 CTS1 TABLE A 36 COM Po...

Page 260: ...he male DB 15 alarm port FIGURE A 29 Alarm Port TABLE A 37 Alarm Port Pinouts Pin No Signal Pin No Signal Pin No Signal 1 RESET0 6 ALARM0_NC 11 ALARM2_NO 2 RESET0 7 ALARM0_COM 12 ALARM2_NC 3 RESET1 8...

Page 261: ...A 51 A 5 Alarm Rear Transition Module FIGURE A 22 shows the locations of the connectors on the alarm rear transition module RTC FIGURE A 30 Connectors on the Alarm Rear Transition Module Alarm COM 1...

Page 262: ...ion module use standard RJ 45 connectors Ethernet port 1 is a 10 Mbps Ethernet port and Ethernet port 2 is a 10 100 Mbps Ethernet port FIGURE A 31 RJ 45 Ethernet Connector Diagram TABLE A 38 Ethernet...

Page 263: ...ts 1 and 2 on the alarm rear transition module use standard DB 9 male connectors FIGURE A 32 COM Port 1 and 2 TABLE A 39 COM Port 1 and 2 Connector Pinouts Alarm Rear Transition module Pin No Descript...

Page 264: ...uses a standard male DB 15 connector FIGURE A 33 Alarm Port TABLE A 40 Alarm Port Pinouts Pin No Signal Pin No Signal Pin No Signal 1 RESET0 6 ALARM0_NC 11 ALARM2_NO 2 RESET0 7 ALARM0_COM 12 ALARM2_NC...

Page 265: ...Appendix A Connector Pinouts A 55...

Page 266: ...A 56 Netra CT Server Service Manual February 2007...

Page 267: ...kstation or PC laptop For a direct login the connection to use varies depending on the Netra CT server model the terminal console type and the board you are connecting to If you are using an ASCII ter...

Page 268: ...nal to an alarm card or alarm rear transition module use the information in TABLE B 2 to make the necessary connections TABLE B 1 Connecting an ASCII Terminal to a CPU Board or Rear Transition Module...

Page 269: ...ASCII terminal TABLE B 2 Connecting an ASCII Terminal to an Alarm Card or Alarm Rear Transition Module Server Type COM 1 Port on Netra CT Server Adapter Cable Adapter Serial Port on Terminal Netra CT...

Page 270: ...Module Server Type TTY A Port on Netra CT Server Adapter Cable Adapter Serial Port on Workstation Netra CT 810 server DB 9 male on the rear transition module See Section A 2 Host Rear Transition Modul...

Page 271: ...larm rear transition module use the information in TABLE B 6 to make the necessary connections TABLE B 5 Connecting a PC Laptop to a CPU Board or Rear Transition Module Server Type TTY A Port on Netra...

Page 272: ...male on the alarm rear transition module See Section A 5 Alarm Rear Transition Module on page A 52 Front access model RJ 45 to DB 9 male Rear access model Not needed DB 9 female to DB 9 female null mo...

Page 273: ...ot Occupant Offline scsb 0 ALERT Lost HEALTHY on Slot Occupant Online page C 3 scsb 0 Bad non friendly Board in Slot Taking it Offline page C 4 scsb 0 Could not Update s LEDs scsb 0 Could not Blink s...

Page 274: ...on a Netra CT 410 server go to Then enter this command scsb 0 Successfully Upgraded to Full Hotswap Mode page C 9 Anticipated Hardware Failure Interrupt Level 4 Not serviced page C 9 Interrupt Level...

Page 275: ...essage SCSB Should NOT remove SCB while cPCI Slot is in RESET with a possible bad board scsb 0 Slot Now out of Reset Cause The system controller board was removed from the server while the amber Okay...

Page 276: ...instructions in Chapter 6 If the system has taken the board offline because the board stopped sending a HEALTHY signal the following message is displayed Message scsb 0 Slot successfully taken offlin...

Page 277: ...board to correct the problem See Chapter 8 for instructions Message scsb 0 hsc_board_healthy No Slot Info Cause A disabled slot that is no longer being monitored by the system due to errors or user re...

Page 278: ...from the server using the instructions in Chapter 6 If the error message repeats the system controller board might have failed Try replacing the system controller board using the instructions in Chapt...

Page 279: ...HEALTHY signal on slot Cause You tried to connect or configure a hot swappable I O board that was not reporting itself HEALTHY The board has failed or was not inserted properly Action Remove the I O b...

Page 280: ...ard from the system using the instructions in Chapter 6 Message scsb 0 slot Occupant configured Regained HEALTHY scsb 0 slot Occupant Unconfigured Regained HEALTHY Cause A CompactPCI board is sending...

Page 281: ...s always a result of the underlying hardware doing something unpredictable Transient interrupts occur when for example a fan is starting to fail and it fails long enough to generate an interrupt but t...

Page 282: ...and keeps it high The kernel notices and polls the devices Each device answers negatively including the culprit power supply Meanwhile the CPU continues with minimal work before returning to the query...

Page 283: ...re This message indicates a problem but not the severity Sometimes such a message is normal For example when a power supply is removed the Present line goes low and the SCB sets the bit high interrupt...

Page 284: ...zing Cause This is a transient 12C error message Action Usually no action is necessary because the system recovers from most transient 12C errors If the system becomes unresponsive completely power th...

Page 285: ...D 1 Netra CT Server Chassis Physical Specifications U S Metric Width 17 5 inches 444 5 mm Depth Default configuration with rackmount brackets extended 15 8 inches 400 mm With rackmount brackets flush...

Page 286: ...mm Height 20 2 inches 512 7 mm Weight fully loaded 38 lb 17 2 kg TABLE D 3 Physical Specifications Netra CT 410 Server Measure English Metric Width 4 3 inches 108 mm Depth 14 9 inches 378 7 mm Height...

Page 287: ...onsecutive hrs Operating 5 C to 55 C 23 F to 131 F Relative humidity noncondensing Operating 5 to 93 RH Nonoperating 93 RH max Altitude Operating 0 ft to 13 123 ft 0 m to 4000 m Nonoperating 0 ft to 3...

Page 288: ...D 4 Netra CT Server Service Manual February 2007...

Page 289: ...ASIC Accronym for application specific integrated cicuit B basic hot swap One of the hot swap methods In the basic hot swap model the hardware connection process can be performed automatically by the...

Page 290: ...tape F field replaceable unit FRU From a service point of view the smallest irreducible elements of a server such as the Netra CT server Examples of FRUs are disk drives I O boards and power supplies...

Page 291: ...nvolves subjecting equipment to various vibration stresses fire and other environmental insults There are three levels of NEBS compliance each a superset of the preceding NEBS level 3 the highest leve...

Page 292: ...eability of a server S system status panel A module that uses LEDs to indicate the status of key components within the Netra CT servers The system status panel has one set of LEDs for each component w...

Page 293: ...ng 10 5 replacing 10 8 CompactPCI connector pinouts A 12 J1 connector A 13 J2 connector A 16 J3 connector A 17 J5 connector A 19 connector I2C bus access header A 34 PIM A 35 serial A 29 connector pin...

Page 294: ...2 descriptions 5 2 determining current state 5 7 FRUs 1 4 full enabling 5 9 power supply unit removing 8 13 replacing 8 16 I I O cards device names 1 5 rear access description 6 32 I2C bus access hea...

Page 295: ...dia module 7 10 server 9 2 system controller board 8 6 system status panel 8 2 replacing alarm rear transition card 6 38 fan tray 8 21 hard disk drive cold swappable 10 4 hot swappable 7 8 power suppl...

Page 296: ...Index 4 Netra CT Server Service Manual February 2007 W web sites third party xxvi...

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