Ricoh Leo-C2/P2 Technical Bulletin Download

Page: 236 / 308

echnical

ulletin

PAGE: 1/51

Reissued: 1-Mar-19

Model:

Leo-C2/P2

Date:

27-Dec-18

No.:

RD0A5038b

Subject:

Trouble Shooting Collection Ver.3

Prepared by:

H Kawamura

From:

PPCS Section, CIP Product Quality Management Dept.

Classification:

Troubleshooting
Mechanical
Paper path

Part information
Electrical
Transmit/receive

Action required
Service manual revision
Retrofit information

Product Safety

Other (

)

Tier 2

Tier 0.5

Table of contents

Summary Page .................................................................................................................... 2

Image Quality ...................................................................................................................... 3

50mm pitch banding (Ref. RTB RD0A5002) .................................................................... 4

High Glossiness ( Ref. RTB RD0A5034).......................................................................... 5

Mottle effect on Plain Media for semi rough and rough surface (Ref. RTB RD0A5035a) . 8

Tiger Stripe .................................................................................................................... 18

Toner Scattering (Ref. RTB RD0A5018b) <Revised> .................................................... 20

Vertical lines after main scan shading correction (Ref. RTB RD0A5019) ..................... 27

JAM ................................................................................................................................... 28

JAM 031 (Ref. RTB D0A5022) ....................................................................................... 29

Undetected JAM 099 ..................................................................................................... 30

SC ..................................................................................................................................... 33

SC514 (Ref. RTB RD0A5031a) ..................................................................................... 34

SC568-00 SC593-01 SC665-05 SC688-03 (Ref. RTB RD0A5030) .............................. 40

Fiery .................................................................................................................................. 43

Power Synchronization Failure ...................................................................................... 44

Notices............................................................................................................................... 47

Tone Curve Adjustment for Special Color- Tool Introduction <New> ............................. 48

Toner Scatter from 5

Station – Only for Machine Serial Number starting with “534” .... 50

Revision History ................................................................................................................. 51

Summary of Contents for Leo-C2/P2

Page 1: ...print in Special color Although customers who purchase this optional kit can replace the toner color themselves a service technician has to fill the developer and initialize the settings at the first...

Page 2: ...e 1 5 Development plate 1 6 Toner Supply Unit Plate 1 7 TCRU Screw 2 8 Hex screwdriver 1 9 TCRU decal for 5th Development Unit 1 10 Color Identification Decal_ S CLR for Toner Supply Unit 1 11 Color I...

Page 3: ...on Bottle for Tube Cleaning is attached with two filters at the bottom and can be easily distinguished from the normal bottles 16 17 The rubber cord was added to avoid forgetting to insert the toner c...

Page 4: ...8 Reissued 23 Apr 18 Model Leo C2 P2 Date 5 Mar 18 No RD0A5001 Attach the nozzle B to the air pump A A B A B Connect the air pump C and toner collection bottle D with the loops B on both ends of the r...

Page 5: ...Developer Neon Yellow Developer Invisible Red Color identification decals other than those for the white and clear colors must be supplied by a service technician 1 Turn the main power ON 2 Log in as...

Page 6: ...aning color information about toner bottle will be set when you attach a new toner bottle 8 After cleaning is completed press Check to close the message window 9 Open the toner bank door Remove the 5t...

Page 7: ...Cleaning in an upright position so that collected toner if any gathers at the bottom and then install the bottle D Remove the hook A and disconnect the clip B E Disconnect the toner supply tube A from...

Page 8: ...Technical Bulletin PAGE 8 18 Reissued 23 Apr 18 Model Leo C2 P2 Date 5 Mar 18 No RD0A5001 F Cover the tip of the toner supply tube with a piece of cloth A and grip it together with the air pump A...

Page 9: ...rs to the action of pulling and pressing one time each and 1 stroke should be made within 1 second H Remove the Toner Collection Bottle for Tube Cleaning I Disconnect the toner supply tube from the ai...

Page 10: ...ion bottle until the black cap is fully exposed K With the aperture of the toner supply tube A facing up disconnect the air pump B from the toner supply tube L Remove the toner collection bottle 10 In...

Page 11: ...ar 18 No RD0A5001 13 Remove the sub hopper cover A 14 Insert a sheet of paper A between the 5th station PCDU and the ITB unit to prevent toner from spilling onto the belt The photo below shows the 3rd...

Page 12: ...p A Also attach a color identification decal B provided with this option to the PCDU that you are going to install For example if you are removing clear toner and installing white toner attach the cle...

Page 13: ...RD0A5001 17 Put the removed PCDU on the development plate which is in the storage case and then cover it so that it is not exposed to light 18 Remove the toner supply unit A with its tube 19 Remove t...

Page 14: ...a color identification decal A provided with this option to the toner supply unit that you just removed Also attach a color identification decal provided with this option to the toner supply unit tha...

Page 15: ...t SW 1 to 4 The direction towards the SW number is OFF and the direction away from the SW number is ON SW numbers are printed on the switch Toner SW1 SW2 SW3 SW4 Clear ON ON ON ON White ON ON ON OFF N...

Page 16: ...o RD0A5001 25 Attach the toner supply unit A 26 Attach the positioning mark decals TCRU decal A to the development unit provided with this option These decals are to help the customer set the 5th stat...

Page 17: ...the slide rail for the 5th station PCDU Set the development unit A provided with this option 29 Remove the drum PCU cleaning unit and charger unit from the PCDU removed in Step 15 Install them on the...

Page 18: ...ulletin PAGE 18 18 Reissued 23 Apr 18 Model Leo C2 P2 Date 5 Mar 18 No RD0A5001 customer to replace it 30 Attach the PCDU Refer to 31 Re attach the sub hopper cover with TCRU screws provided with this...

Page 19: ...cal Transmit receive Action required Service manual revision Retrofit information Product Safety Other Tier 2 Tier 0 5 SYMPTOM Banding in approximately 50mm pitch appears on the printouts which is not...

Page 20: ...Development roller SP3 041 001 DEMS SSYYMMCCKKs 1 or 2 or 3 1 SP3 046 001 DSC SSYYMMCCKKs 2 or 3 or 7 or 8 1 Example of a result code when 50mm pitch banding is observed in Magenta S Drum S Dev roller...

Page 21: ...n Product Safety Other Tier 2 Tier 0 5 Field Service Manual Correction Sheet for upper lower path adjustment is listed as an accessory to the Decurl Unit but this sheet is not included in the accessor...

Page 22: ...Technical Bulletin PAGE 2 3 Model Leo C2 P2 Date 6 Mar 18 No RD0A5003 3 Take a note of the SP settings described on the label A before installing the decurler unit on the main machine A...

Page 23: ...Technical Bulletin PAGE 3 3 Model Leo C2 P2 Date 6 Mar 18 No RD0A5003 Replace this description with the below...

Page 24: ...plain or textured paper CAUSE Leo 2 uses a new toner which tends to stick to the ITB very strongly to a degree that hinders proper toner transfer to the media especially if the surface of the media is...

Page 25: ...White as an undercoat B Do not apply adjustments other than B if the Black and White toner bottles are swapped Recommended to start off with this adjustment if not A or B above C Print speed productiv...

Page 26: ...e surface 200 x 300 C or D 300 x D Japan Bekk s 10ml ISO 5627 20 x 40 C The smaller the value the rougher the surface 10 x 20 C or D x 10 D Note Adjustment C applies for semi rough paper and D for rou...

Page 27: ...9 Switch Paper Edge Detection Sensor 1 Normal 0 High Accuracy 1331 06 Paper Edge Detection 3 4 A 2 Set the paper transfer current belt to paper PTR AC bias to 0 in the following Advanced Settings acco...

Page 28: ...Advanced Settings below according to the print mode simplex or duplex BW or FC or FCS or S as follows 1 First set the value to 2 and check the print quality If acceptable stop the procedure If unacce...

Page 29: ...continue depending on the results 4 Set the value to 5 and check the print quality No further adjustments available Stop the procedure by applying the setting that produced the best results Note the...

Page 30: ...he results still unsatisfactory continue the procedure If the paper weight is 1 or 2 skip Step B 3 and B 4 and go to Step B 5 B 3 Set the paper transfer current belt to paper PTR AC bias to 0 in the f...

Page 31: ...6 8 10 2 4 6 8 10 B 5 Set the paper transfer current belt to paper PTR DC bias in the Advanced Settings below according to the print mode simplex or duplex BW or FC or FCS or S as follows 1218 08 S_S...

Page 32: ...First set the value to 0 and check the print quality Stop or continue depending on the results 2 Set the value to 3 and check the print quality Similarly stop or continue depending on the results 3 S...

Page 33: ...C bias in the Advanced Settings below according to the print mode simplex or duplex BW or FC or FCS or S as follows 1 First set the value to 0 and check the print quality If acceptable stop the proced...

Page 34: ...hat the two following conditions are met Paper weight is 100gsm or heavier Decreased productivity is accepted Note the following possible side effects when the paper transfer current is increased Whit...

Page 35: ...Paper Edge Detection 3 4 If the paper weight is 1 or 2 skip Steps D 2 and D 3 and go to Step D 4 D 2 Set the paper transfer current belt to paper PTR AC bias to 0 in the following Advanced Settings ac...

Page 36: ...rrent belt to paper PTR DC bias in the Advanced Settings below according to the print mode simplex or duplex BW or FC or FCS or S as follows 1 First set the value to 2 and check the print quality If a...

Page 37: ...rint quality If results are still unsatisfactory stop the procedure by applying the setting that produced the best results No further adjustments available Note the following possible side effects whe...

Page 38: ...B Ver 1 D0A55574_1 contains temporary fixes for the mottled effect issue These entries are marked with a hashtag The adjustments provided in this bulletin are for these entries and shall only be used...

Page 39: ...10 same above 0 10 11 same above 0 2 12 same above 0 4 13 same above 0 6 14 same above 0 8 15 same above 0 10 16 same above 5 best above 17 same above 2 best above 18 same above 2 best above 19 same...

Page 40: ...ier 2 Tier 0 5 IMPORTANT NOTICE regarding firmware update procedure for Leo C2 P2 The firmware update procedure for Leo C2 P2 is different from the predecessor Leo 1 For Leo C2 P2 DO NOT open any of t...

Page 41: ...covery procedure 5 2 2 Connecting the USB Blaster 5 2 2 1 CRB_L 6 2 2 2 CRB_R 11 2 3 Rewriting the program with the recovery file 17 2 4 Turning OFF the machine power 24 2 5 Closing the doors 24 2 6 R...

Page 42: ...mware update with the SD card results in a failure A successful firmware update is notified by the operation panel displaying Update done However if the update fails the failure is notified with an er...

Page 43: ...es resolve the error in some cases Therefore before attempting the recovery procedure power cycle the machine in the steps below and see if the error resolves 1 Turn OFF the machine 2 Close the door s...

Page 44: ...nly for CRB L unneeded for SCU Relay harness is used for connecting the USB Blaster with CRB L PC installed with Quartus Prime Programmer ver13 1 or newer The programmer is used for rewriting the ALTE...

Page 45: ...Turn OFF the machine power Remove the SD card from the card slot Turn ON the machine power with the front doors closed If the recovery procedure will not be performed immediately it is recommended to...

Page 46: ...of the USB Blaster to pin 1 of the relay harness connector Make sure not to connect them upside down Pin 1 of the relay harness connector is indicated with a triangle mark Pin 1 of the USB Blaster is...

Page 47: ...18 Model Leo C2 P2 Date 22 Mar 18 No RD0A5007b 7 2 Connecting the USB Blaster to CRB L Open the front doors Pic 4 Pic 5 Turn the lever counterclockwise and pull out the drawer unit to the fully exten...

Page 48: ...Reissued 7 Nov 18 Model Leo C2 P2 Date 22 Mar 18 No RD0A5007b 8 Remove the metal plate to access the CRB L screw x2 Pic 8 Pic 9 The picture below shows the connector to where the relay harness connec...

Page 49: ...nnect the relay harness to CRB L Pic 11 NOTE Do not touch the DIP switches below If the switches were accidentally changed by mistake make sure to set all the switches to OFF View from operator side D...

Page 50: ...ul not to catch the USB Blaster when pushing in the drawer unit If caught connection with the relay harness may become loose and fail to rewrite the FPGA Pic 12 Pic 13 Turn the lever clockwise and loc...

Page 51: ...of the USB Blaster to pin 1 of the relay harness connector Make sure not to connect them upside down Pin 1 of the relay harness connector is indicated with a triangle mark Pin 1 of the USB Blaster is...

Page 52: ...8 Model Leo C2 P2 Date 22 Mar 18 No RD0A5007b 12 2 Connecting the USB Blaster to CRB R Open the front doors Pic 18 Pic 19 Turn the lever counterclockwise and pull out the drawer unit to the fully exte...

Page 53: ...sued 7 Nov 18 Model Leo C2 P2 Date 22 Mar 18 No RD0A5007b 13 Remove the black cover screw x2 Pic 22 Pic 23 To connect the relay harness to CRB R lift up the transparent cover and make a space or remov...

Page 54: ...n PAGE 14 24 Reissued 7 Nov 18 Model Leo C2 P2 Date 22 Mar 18 No RD0A5007b 14 The photo below shows the connector to where the relay harness connects Pic 26 Connect the relay harness to CRB R Pic 27 H...

Page 55: ...18 No RD0A5007b 15 NOTE Do not touch the DIP switches below If the switches were accidentally changed by mistake make sure to set all the switches to OFF View from operator side Dip SW 2 All four pin...

Page 56: ...ul not to catch the USB Blaster when pushing in the drawer unit If caught connection with the relay harness may become loose and fail to rewrite the FPGA Pic 28 Pic 29 Turn the lever clockwise and loc...

Page 57: ...laster is connected to the affected board and the machine power is turned ON Confirm that your PC is installed with Quartus Prime Programmer v13 1 or newer If this is the first time connecting a USB B...

Page 58: ...Technical Bulletin PAGE 18 24 Reissued 7 Nov 18 Model Leo C2 P2 Date 22 Mar 18 No RD0A5007b 18 1 Start the programmer and then connect the USB Blaster to your PC...

Page 59: ...2 P2 Date 22 Mar 18 No RD0A5007b 19 2 In the window below click Hardware Setup 3 Double click USB Blaster and click Close NOTE If the connection fails USB Blaster will not appear under Hardware In suc...

Page 60: ...etin PAGE 20 24 Reissued 7 Nov 18 Model Leo C2 P2 Date 22 Mar 18 No RD0A5007b 20 4 Click Add file select the program recovery file for the board requiring the recovery and click Open Icon will appear...

Page 61: ...d 7 Nov 18 Model Leo C2 P2 Date 22 Mar 18 No RD0A5007b 21 The following Step 5 is needed only for CRB L If you are recovering the program for CBR R skip and go to Step 6 5 Click Add Device 6 Select Cy...

Page 62: ...eissued 7 Nov 18 Model Leo C2 P2 Date 22 Mar 18 No RD0A5007b 22 The screen should look like this CRB L CRB R 7 Select the three checkboxes circled in red The checkbox circled in green is selected auto...

Page 63: ...23 24 Reissued 7 Nov 18 Model Leo C2 P2 Date 22 Mar 18 No RD0A5007b 23 8 Click Start to run the recovery program Make sure that all doors are closed before clicking Start 9 Confirm the progress bar d...

Page 64: ...ed with the SD card removed insert the SD card into the card slot Pic 31 2 5 Closing the doors Close all doors 2 6 Redoing the firmware update with the SD card Turning ON the machine power will automa...

Page 65: ...message that appears on the operation panel for the following parts is not explained in the FSM and has caused confusion in the field This bulletin clarifies on this point PCU CL Bk Lubricant PCU CL...

Page 66: ...eduled for release in late Aug 2018 listed below With the new firmware all fine tunings are to be made in Advanced Settings 1104 not in 1101 Firmware Software Version Release schedule Engine 1 62 Late...

Page 67: ...TE The media must be associated to the tray Test chart and Check sheet 1 Front Side Registration Test chart x10 Check sheet x1 2 Front Back Registration Test chart x30 Check sheet x1 NOTE Number of te...

Page 68: ...real time registration correction 1 Correction OFF Real time correction is turned off 2 Detection mark Back Applies only front to back registration correction real time 3 Detection mark Front Back Cor...

Page 69: ...e real time registration adjustment do Auto Adjust Image Position in advance This is because the real time registration is controlled using the parameters obtained from Auto Adjust Image Position Runn...

Page 70: ...eal time registration adjustments CIS Detects the image magnification ratio in main scan direction and the coordinates of the image and media Registration adjustment is performed based on these readin...

Page 71: ...mage registration on the front first side of the page 2 Back Side Registration Adjustment Adjusts the image registration on the back second side of the page 3 Front and Back Registration Adjustment Ad...

Page 72: ...ued 16 Nov 18 Model Leo C2 P2 Date 6 Mar 18 No RD0A5004b Technical Details Front Side Registration Adjustments Back Side Registration Adjustments Both adjustments are done in the following process Fro...

Page 73: ...witches the paper edge detection sensor On Off This setting basically does not have to be changed 1102 1 2 Specifies the number of Check sheets printed out in Auto Adjust Image Position 03 Specifies t...

Page 74: ...ilable on the predecessor Pro C7100 Series Front and Back 1101 05 06 Image Position Adjust Front and Back The image position of the back side is adjusted to match with that of the front side by adding...

Page 75: ...on Adjusts the squareness of the image toward the trailing edge of the front side 1101 15 16 Image Position Trapezoidal Distortion Adjusts the squareness of the image toward the trailing edge of the b...

Page 76: ...egistration along the feed direction by switching between the two sensors shown below Accuracy Sensor type Vs Leo 1 Supported media Normal Visible light reflective Same as Leo 1 White Color Black Tran...

Page 77: ...sing temperature fluctuates due to the heat absorbed by the paper which affects the contraction rate of the paper and degrades the image registration accuracy In the High Accuracy mode the number of t...

Page 78: ...side b Back side 2 Indicates the 10 sheets scanned for adjusting the registration of the back side Notice there are no portions where the sheets are fed in long intervals 1104 01 12 Image Position Fee...

Page 79: ...eal time Registration Adjustment Real time registration 1103 1 Correction OFF in Simplex job Applies the parameters of 1101 and 1104 Registration correction is not fed back during the job no real time...

Page 80: ...stration Correction value is calculated and applied real time during the job Front side Applies the parameters of 1101 and 1104 Back side Applies the parameters of 1101 for the first 10 sheets Succeed...

Page 81: ...e job from every 10 pages Back Side The first several pages are applied of the parameters of Auto Adjust Image Position and 1104 fine tuning and the succeeding pages are applied of the real time corre...

Page 82: ...ues apply changes depending on the following conditions 4st model or 5st model 85cpm model or 95cpm model Length of the paper length Line speed Simplex or Duplex Example of Pro C7200 Series 95cpm 5st...

Page 83: ...o 487 7mm Up to 700mm Up to 1260mm Front Effective Effective Ineffective Back Effective Ineffective Not supported Why Ineffective Auto Adjust Image Position Auto Adjust Image Position can run but its...

Page 84: ...eptable Is 1103 Image Position Feedback Correction enabled Keep it disabled 1 Select 3 Detection Mark Front Back Stop Adjust the image position of the 1st side in the following Advanced Settings 1101...

Page 85: ...media in use has a low reflection rate like black or dark color paper Reference Registration accuracy Squareness Within 0 06 degrees Paper stock POD128 Keystone registration accuracy LE as reference...

Page 86: ...h new and old bottles from the production number Ex 65825781 Counting the digits from left to right verify the 1st far left and 4th 6th digits of the production number as indicated in red in the above...

Page 87: ...ollowing conditions are met Execute any of the SPs from SP3 068 002 to 006 Change the value of SP3 500 007 CAUSE Under the above conditions an improper value is applied to the machine These SPs were s...

Page 88: ...Electrical Transmit receive Action required Service manual revision Retrofit information Product Safety Other NOTICE Tier 2 Tier 0 5 SYMPTOM Vertical lines bands occur after executing Shading across...

Page 89: ...also be modified to integrate some of the similar adjustments in Advanced Settings 1104 and 1101 Image Position for better usability The modification will involve changes to the user interface The mo...

Page 90: ...nction will be available from the first mass production For machines manufactured before the above cut in s n To use the function on machines manufactured before the above cut in s n download and inst...

Page 91: ...receive Action required Service manual revision Retrofit information Product Safety Other Tier 2 Tier 0 5 SYMPTOM The blue LED on the Attention Light does not turn on CAUSE The rear cover contacts and...

Page 92: ...A Tajima From 1st Tech Service Sect PP Tech Service Dept Classification Troubleshooting Mechanical Paper path Part information Electrical Transmit receive Action required Service manual revision Retro...

Page 93: ...sary to download the color conversion parameters for the two CIS units in the TIM Mag unit Copy the parameters from the SD card supplied with the TIM Mag unit to the main machine s CRB L 1 Turn OFF th...

Page 94: ...ation Product Safety Other Tier 2 Tier 0 5 SYMPTOM The Charge Roller Lever becomes damaged requiring the replacement of the entire PCDU assembly CAUSE Inserting the PCDU into the machine without secur...

Page 95: ...3 Put the new part on top of the broken lever Note Actual part is gray not orange 4 Press down the lever you should feel it click into place Procedure for replacing the charge roller 1 Pull the relea...

Page 96: ...fit information Product Safety Other Tier 2 Tier 0 5 SYMPTOM Toner scattering CAUSE An increment in the toner concentration in the PCDU Note The toner concentration increases when either or both of th...

Page 97: ...de Max job end pattern to a value of 1000 Set SP 3 820 024 Toner refresh mode Job end pattern start threshold to a value of 1 Note By applying the above SP depends on the machine usage took keep the t...

Page 98: ...PER INVISIBLE RED 1 This part contains 1 development unit For 4 station machine please order quantity of 4 For 5 station machine please order quantity of 5 if the customer has additional colors please...

Page 99: ...No RD0A5018b APPENDIX HOW TO DISTINGUISH BETWEEN NEW AND OLD DEVELOPMENT UNIT 1 Pull out the Development Unit 2 Look at the left hand side of the Development Unit which is highlighted in red New devel...

Page 100: ...at the factory For 5st upgrade kit the serial number of the development unit is before or same as 3348F400004 i e 3348F400003 it comes with the old development unit The serial number of the developmen...

Page 101: ...l Leo C2 P2 Date 13 Jun 18 No RD0A5018b For the normal service part development unit part number D0A52300 is the old development unit If there is red circle sticker on the box it is already reworked a...

Page 102: ...icated in the below figure Due to the wider Front Gap the airflow going into the development unit was not enough to pull on all toner The new dev unit has narrower Front Gap which makes the airflow st...

Page 103: ...tends to emphasize the incorrect parameters and create the unwanted line SOLUTION If the symptom is observed do SP3 068 21 and SP3 068 31 This will clear the parameters generated in Adjustment Setting...

Page 104: ...sion Retrofit information Product Safety Other Tier 2 Tier 0 5 SYMPTOM The wrong alert for PM part replacemnt is displayed CAUSE The wrong SP was activated set at the factory SOLUTION Do the following...

Page 105: ...on middle thick or thicker coated media SOLUTION Do the flowchart s on the following pages Enable the automatic fusing belt smoothing operation See notes described in the last two pages of this bullet...

Page 106: ...r must be replaced Note 4 Try the setting in the following order Normal Off Frequent More Frequent Most Frequent Note 5 Recommended maximum number pages per job by setting are as follows 2000 pages fo...

Page 107: ...be adjusted 1231 10 HQ BW FC 1231 11 HQ FCS Clr Sp 1231 12 HQ FCS White 1231 15 HQ S Clr Sp 1231 16 HQ S White Table 3 Advanced Settings Print Speed 1239 01 BW FC 1239 03 FCS White 1239 04 S White Tab...

Page 108: ...cally See Notes 2 3 Finish Go to Advanced Settings 1243 02 Fusing Belt Smoothing and raise the belt smoothing operation frequency one notch See Notes 2 6 Finish If the symptom reoccurs repeat the flow...

Page 109: ...in 1232 See Table 1 Print out approximately 20 pages of a job on the media that caused scratches on the fusing belt Recommended to print images usually printed on this media If jam occurs increase the...

Page 110: ...Set the fusing temp to default 10 C in 1232 See Table 2 Set the print speed to Middle in Advanced Setting 1231 See Table 4 Print out approximately 20 pages of a job on the media that caused scratches...

Page 111: ...e 3 Print out approximately 20 pages of a job on the media that caused scratches on the fusing belt Recommended to print images usually printed on this media If jam occurs increase the leading edge ma...

Page 112: ...ore Frequent Normal x5 Off 400 pages 114 pages 78 pages 4 Most Frequent Normal x10 Off 200 pages 57 pages 39 pages Duration per operation Off SP1 133 016 Def 120 sec SP1 133 017 Def 60 sec SP1 133 018...

Page 113: ...02 0 Off Off 1 Normal Default Off SP1 133 006 Def 2000 pages 1000 pages SP1 133 007 Def 570 pages SP1 133 008 Def 389 pages 2 Frequent Normal x2 Off 500 pages 285 pages 195 pages 3 More Frequent Norm...

Page 114: ...information Electrical Transmit receive Action required Service manual revision Retrofit information Product Safety Other Tier 2 Tier 0 5 SYMPTOM Jam 031 Transfer Timing Sensor late jam CAUSE Drive ge...

Page 115: ...Subject 5th Station Upgrade Kit Type S9 Installation Procedure Prepared by T Sato From Sales Strategy Section 1st CP Business Dep Classification Troubleshooting Mechanical Paper path Part information...

Page 116: ...949057 Neon Pink D1949058 No Description Q ty 1 RELAY DUCT EXHAUST ABSORB DUST SUB UNIT 1 2 TONER HOPPER TONER SUPPLY 1 3 FLANGED HEXAGONAL HEAD BOLT M4X8 5 4 DECAL PCU TCRU 5ST set position marking d...

Page 117: ...SP3 106 001 4st 5st Selection to 1 5st 3 Make settings for the specialty color in the following SP SP3 107 001 Fifth Station Color Selection SP3 107 002 Special Color ID SP3 107 003 Special Color Pat...

Page 118: ...E 4 24 Model Leo C2 P2 Date 05 July 18 No RD0A5023 At the Front of the Machine 1 Remove the cover plate A from the right side of the main machine 2 Remove the right cover A of the main machine 3 Open...

Page 119: ...8 No RD0A5023 4 Release the pins A on the hinges Pin x2 5 Lift up to remove the pins A and then remove the toner bank door B 6 Open the front right and front left doors 7 Attach the accessory toner bo...

Page 120: ...n reattaching the sub hopper cover fasten with TCRU screws because the cover will be removed by machine operators after the upgrade to 5 station 9 Pull out the dummy PCDU A By pulling out the dummy PC...

Page 121: ...nical Bulletin PAGE 7 24 Model Leo C2 P2 Date 05 July 18 No RD0A5023 10 Install the sub hopper clutch A 11 Connect the connector and clamp the harness 12 Attach the accessory cover A to the CYM sub ho...

Page 122: ...he down position indicates OFF and up ON The table below describes the combinations of the specialty color toner and dip switch settings Specialty Toner SW1 SW2 SW3 SW4 Clear ON Up ON Up ON Up ON Up W...

Page 123: ...e 05 July 18 No RD0A5023 14 Peel off the tape A to pull out the tube in the 5th station 15 Install the sub hopper A 16 Attach the tube to the nozzle of the sub hopper A Make sure the tube is inserted...

Page 124: ...A and fix the tube with the coil hook B 18 Pull out the PCDU slide rail for the 5th station and set the accessory development unit A 19 Attach the accessory toner bottle set position decal A to the d...

Page 125: ...accessory OPC drum drum cleaning unit and charger unit To prevent SC39x drum motor error caused by the brand new OPC drum and drum cleaning unit apply powder The PCDU for the specialty color is not f...

Page 126: ...3 22 Push the PCDU back into the machine and fasten with TCRU screw Use the screw removed in Step 15 23 Put back the covers When reattaching the sub hopper cover fasten with TCRU screws because the co...

Page 127: ...t roller as determined at the factory in the following procedure 1 Set the development unit on the rails 2 Set the OPC drum so that the mark A on the flange of the drum aligns with the mark B on the d...

Page 128: ...ge and the unit cannot lock pull out the unit remove the charger unit turn the OPC drum counterclockwise very slightly to an amount equivalent to about a tooth of the gear and then reinsert the unit B...

Page 129: ...eo C2 P2 Date 05 July 18 No RD0A5023 At the Rear of the Machine 1 Use the tip of a small screwdriver and remove the screw covers x4 on the top of the controller box 2 Remove the top of the controller...

Page 130: ...Technical Bulletin PAGE 16 24 Model Leo C2 P2 Date 05 July 18 No RD0A5023 4 Remove the I F cable 5 Remove the screws in between the controller box A and the cooling box B...

Page 131: ...C2 P2 Date 05 July 18 No RD0A5023 6 Swing open both boxes 7 Remove the center stay A When reinstalling the center stay fasten the screws from the bottom If fastened from the top the screw holes will...

Page 132: ...al Bulletin PAGE 18 24 Model Leo C2 P2 Date 05 July 18 No RD0A5023 9 Peel off the sealer A attached to the inside of the horizontal duct 10 Attach the accessory relay duct A to where the sealer was at...

Page 133: ...k the components and close the cooling box When reinstalling the center stay fasten the screws from the bottom If fastened from the top the screw holes will not match 12 Attach the accessory rating pl...

Page 134: ...ect the funnel B from the back of the cover 4 Turn on the main power switch and the DFE power switch Turning on the machine with the front doors closed prevents the machine from performing the initial...

Page 135: ...ld not be emptied within the 30 seconds redo SP3 024 005 If more time is needed to empty the developer pack increase the PCDU run time with SP3 024 011 Developer Fill Exe Drive Time Upper Limit 10 Rem...

Page 136: ...rs The following processes will run automatically 1 TD sensor initialization 2 Process Control initialization 3 DEMS DSC Process Control initialization consists of the following Developer agitation Ch...

Page 137: ...normal status and 1 swapped Code Results Description 0 Not executed Factory default 1 Success 2 Developer not 3 TD sensor initialization failure Vtcnt could not be adjusted with the target Vt of 2 7V...

Page 138: ...me 5 M A upper limit error Excess toner on the OPC drum 6 M A lower limit error Insufficient toner on the OPC drum 7 Insufficient effective points 2 Effective points are two or less in the FCR calcula...

Page 139: ...n Adjustment after Installation After the adjustment in SP mode perform image adjustment using custom paper settings IMSS function or Adjustment Settings for Operators menu according to the paper bein...

Page 140: ...djustment required Part replaced Right Drawer Unit PTR Unit Left Drawer Unit TIM Mag Unit Revolver Upstream Measuring Sensor TACT Sensor Downstream Measuring Sensor TACT Sensor Cooling unit exit senso...

Page 141: ...ts are replaced correction value must be calculated and input to SP to compensate for the skewed glass scale A Glass scale B Uses the paper feed direction as the reference Varies with the machine depe...

Page 142: ...both sides It is recommended that you print with the following Tray Tray 2 Blank page recommended Tray assignment using General Tray settings Simplex recommended Paper Type Plain paper with Paper Wei...

Page 143: ...g Silver linear scale 13005 A large pitch 1 0 mm B small pitch 0 5 mm C line width 0 19 mm 5 Subtract the skew amount of the 1st sheet from the skew amount of the 20th sheet Make adjustments so that t...

Page 144: ...te 12 Jul 18 No RD0A5024 Example of Image Correction Example 1 below explains the calculation for correcting a 3 00mm skew toward the non operator side on the trailing edge Example 2 for a 3 42mm skew...

Page 145: ...er is used but for explanatory purposes the difference between Px 1 and Px 2 is put at 3 21 mm If the value derived in Step 5 SP input value is negative the detection mark at the trailing edge of the...

Page 146: ...image by using the procedure below Next enter the correction coefficient into the relevant SP The system cannot measure the distance between the Cooling unit exit sensor and Measuring roller A distanc...

Page 147: ...s refer to Auto Image Registration Setting Value Recommendation Paper Tray 2 Using paper library Paper Type Plain paper with Paper Weight 5 NBS 180K Paper Size A3 DLT A3 4 On the last sheet printed in...

Page 148: ...function menu perform auto image position adjustment for one side with the following configuration Print 11 sheets Refer to Auto Image Registration Setting Value Recommendation Paper Tray 2 Using pap...

Page 149: ...adjustment is recommended after replacing the paper transport roller in the left right drawer units mainly the Measuring roller In this adjustment you will input a correction value in the SP which app...

Page 150: ...mage shifts 0 1mm 400mm in sub scan direction for every 12 input to SP1 143 202 which its default is set to 1000 To shift the image toward the leading edge add an optimal value and enter a value great...

Page 151: ...on each side of the sheet Front Side 1 Number Details C1 Distance between the leading edge of the paper and left leading edge of the printed image on the front C2 Distance between the leading edge of...

Page 152: ...e of the page D4 Distance between the leading edge of the paper and edge of the image at the left side operator side on the back side of the page Enter the values measured in Step 4 in SP1 143 202 Tra...

Page 153: ...irmation sheet with Auto Adjust Image Position as done in Step 3 If results are unsatisfactory repeat Step 4 d Slant Adjustment Paper Skew Trailing Edge Correction in Main Scan Direction See adjustmen...

Page 154: ...re using the confirmation sheet printed out in Step 3 The image shifts 0 1mm 277mm in main scan direction for every 11 input to SP1 143 201 which its default is set to 500 To shift the image toward th...

Page 155: ...f mm the distance at the following locations on each side of the sheet Front Side 1 Number Details E1 Distance between the left side of the leading edge of the paper and left leading edge of the print...

Page 156: ...r 522 Increase the value by approximately 11 per 0 1mm of skew of Side 2 to Side 1 5 Restore the value to 10 the value before adjustment in the following SPs SP1 053 001 Auto Reg Exec Conditions No of...

Page 157: ...n replacing the PTR cleaning components Printing White undercoated jobs in 1 pass with the Black and White toner bottles swapped was found to work only with smooth surfaced paper print quality wise th...

Page 158: ...dicated with a hashtag Note that even after updating to Engine f w ver 1 53 07 Plain_High roughness entries with will be printed at Low speed so it is recommended to recreate the entry Plain_Textured...

Page 159: ...ffect appears on rough surfaced paper or textured paper or in jobs printed of White toner as an undercoat CAUSE Leo 2 uses a new toner which tends to stick to the ITB very strongly to a degree that hi...

Page 160: ...at Paper type Print procedure Adjustment Note Paper types that have smooth paper surface 1 pass DC Low speed D Black and White toner bottles are swapped to print White as an undercoat in 1 pass See Ap...

Page 161: ...ts When replacing the lubricant or the lubricant brush roller or the cleaning blade all prescribed as 600k cycle PM parts always replace all three parts as a set See Appendix 1 Reference The table bel...

Page 162: ...ced Settings below according to the print mode simplex or duplex BW or FC or FCS or S as follows 1 First set the value to 0 and check the print quality If acceptable stop the procedure If unacceptable...

Page 163: ...vided that the two following conditions are met Paper weight is 100gsm or heavier Note the following possible side effects when the paper transfer current is increased White spots especially in low te...

Page 164: ...n 3 4 If the paper weight is 1 or 2 skip Steps B 2 and B 3 and go to Step B 4 B 2 Set the paper transfer current belt to paper PTR AC bias to 0 in the following Advanced Settings according to the prin...

Page 165: ...elt to paper PTR DC bias in the Advanced Settings below according to the print mode simplex or duplex BW or FC or FCS or S as follows 1 First set the value to 2 and check the print quality If acceptab...

Page 166: ...ty If results are still unsatisfactory stop the procedure by applying the setting that produced the best results No further adjustments available Note the following possible side effects when the pape...

Page 167: ...Detection Sensor 1 Normal 0 High Accuracy 1331 06 Paper Edge Detection 3 4 C 2 Set the paper transfer current belt to paper PTR AC bias to 0 in the following Advanced Settings according to the print...

Page 168: ...ced Settings below according to the print mode simplex or duplex BW or FC or FCS or S as follows 1 First set the value to 2 and check the print quality If acceptable stop the procedure If unacceptable...

Page 169: ...ding on the results 4 Set the value to 5 and check the print quality No further adjustments available Stop the procedure by applying the setting that produced the best results Note the following possi...

Page 170: ...check the print quality Stop or continue depending on the results 3 Set the value to 2 and check the print quality Stop or continue depending on the results 4 Set the value to 5 and check the print qu...

Page 171: ...t the value to 3 and check the print quality Stop or continue depending on the results 3 Set the value to 5 and check the print quality Again stop or continue depending on the results 4 Go to the Skil...

Page 172: ...3 Model Leo C2 P2 Date 20 Mar 18 No RD0A5025 Adjustment E For White Undercoat Jobs Printed on Smooth Paper in 2 Pass without swapping the K and White Create a new media entry and select the paper type...

Page 173: ...value to 2 and check the print quality If acceptable stop the procedure If unacceptable continue 2 Set the value to 5 and check the print quality Stop or continue depending on the results 3 Set the v...

Page 174: ...nue F 4 Adjust the PTR AC Bias in steps of two Check the results at each step Stop when results are acceptable If satisfactory results are not obtained even after increasing or decreasing the value to...

Page 175: ...on the results 4 Set the value to 5 and check the print quality No further adjustments available Stop the procedure by applying the setting that produced the best results Advanced Settings 1214 XX Pap...

Page 176: ...bled automatically because both functions cannot operate simultaneously the PTR needs to be in contact with the ITB to supply the additional toner but needs to be separated to cancel shock jitter With...

Page 177: ...figure below Low transfer current causes poor toner transfer and high transfer current may cause mottled effect as a result of excess transfer The graph below shows the range of optimum transfer curr...

Page 178: ...shows the job printed in 1 pass using AC transfer As you can see in the enlarged view at the bottom the image appears hazy milky This is why it is better to print in Low speed using DC transfer It is...

Page 179: ...en printing White undercoat 1 pass jobs on metallic color paper transparency provided that surface of the media is very smooth it is recommended to calibrate The figure below shows test results using...

Page 180: ...ing Mechanical Paper path Part information Electrical Transmit receive Action required Service manual revision Retrofit information Product Safety Other Tier 2 Tier 0 5 Service Manual Correction Pleas...

Page 181: ...ation Product Safety Other Tier 2 Tier 0 5 Important notice regarding installation replacement and adjustment procedures of the Buffer Pass Unit Type S9 D3FC European safety standards require adding t...

Page 182: ...hine boots up ENGRDY signal was not asserted when the machine was turned on PCI I F is not linked up when the machine returns from energy saver mode IPURDY signal was not asserted when the machine was...

Page 183: ...How to Install Activate Update from the eDC Server p 16 List of Firmware Applications for Leo C2 P2 Firmware Software Mainframe Option Jaguar System Firmware Jaguar Application ADF_SINAI_G animation B...

Page 184: ...ox NFCPlugin OperatorAdjustment P Binder_GB5010_B1 P Binder_GB5010_B2 P Binder_GB5010_B3 P Binder_GB5010_B4 P Binder_GB5010_B5 PaperSetting PowerSaving Sys Print Server Console PS3 Font QuickCardAuth...

Page 185: ...wer while updating the firmware If doors were falsely opened while updating the firmware for CRB R and CRB L a special procedure is required for recovery Refer to bulletin RD0A50007 for the recovery p...

Page 186: ...are During the update process a screen appears to indicate that the update is in process When the update completes a screen appears to notify the completion 11 After turning the main power OFF remove...

Page 187: ...pdate module Jaguar System from the Firmware Download Center ex Leo C2 b Execute the downloaded file e g M0BK1400G exe A zip file with a filename consisted of the part number suffix zip will be create...

Page 188: ...to turn white and then release your finger from the key and press the START button while still holding your finger on the STOP button 3 Release your fingers from the buttons 4 Insert the SD card conta...

Page 189: ...select apply update from sdcard using the keys below STOP Move up START Move down Select 6 When the Install sdcard screen appears verify the updated version and install if the version is correct using...

Page 190: ...Model Leo C2 P2 Date 02 Aug 18 No RD0A5029 7 Wait for the message Install from sdcard complete to appear at the bottom of the screen and then select reboot system now using the following keys STOP Mo...

Page 191: ...enter b Execute the downloaded file e g M0BK1422C_forEDC exe A zip file with a filename consisted of the part number suffix zip will be created in the folder c Create a folder named app in the root di...

Page 192: ...PAGE 10 17 Model Leo C2 P2 Date 02 Aug 18 No RD0A5029 2 Log into the SSP super service program mode Please contact your regional supervisor for how to enter SSP mode 3 From OPERATING SECTION INITIAL...

Page 193: ...ications depending on the version currently installed they must be uninstalled and then installed of the new version This is a limitation Application Version Currently Installed Adjustment Settings fo...

Page 194: ...P2 Date 02 Aug 18 No RD0A5029 6 Press uninstall The version shown below is an example 7 Insert the SD card containing the updated application s into the slot at the lower right of the panel 8 From th...

Page 195: ...C2 P2 Date 02 Aug 18 No RD0A5029 9 From the Application Installer menu select Select except same version 10 Select Install 11 Verify the message Installation succeeded appears on the Installation res...

Page 196: ...ical Bulletin PAGE 14 17 Model Leo C2 P2 Date 02 Aug 18 No RD0A5029 How to Verify the Firmware Application Versions 1 Select User Tools 2 Select Screen Features 3 Select Screen Device Settings Informa...

Page 197: ...Technical Bulletin PAGE 15 17 Model Leo C2 P2 Date 02 Aug 18 No RD0A5029 4 Select Software Version List 5 Verify the version...

Page 198: ...ions from the eDC Server can only be done in the SSP super service program mode Preparation Verifying Server Connection a Log in to the SSP mode Please contact your regional supervisor for how to ente...

Page 199: ...instructions shown on the screen Activation 1 Select Activate Applications 2 Select the application to be activated and then enter the activation key and press Execute 3 Follow the instructions shown...

Page 200: ...d Service manual revision Retrofit information Product Safety Other Tier 2 Tier 0 5 SYMPTOM At the 5V ground fault the following SC occurs SC593 01 SC688 03 SC568 00 SC665 05 CAUSE The harness in the...

Page 201: ...Technical Bulletin PAGE 2 4 Model Leo C2 P2 Date 24 Aug 18 No RD0A5030 3 The harness must be rerouted in the following 5 locations 1 2 3 4 5...

Page 202: ...2 Date 24 Aug 18 No RD0A5030 3 1 Slide the binding position to the left side of the clamp 3 2 Remove the clamp and reroute the purple harness which runs between the fan and metal plate Slide the bindi...

Page 203: ...Leo C2 P2 Date 24 Aug 18 No RD0A5030 3 3 Make sure the clamp removed in 3 2 is below the original clamp 3 4 Wrap the harness one turn around the clamp 3 5 Wrap the harness one turn around the clamp Or...

Page 204: ...contact one another SOLUTION During the next visit check whether the harness is contacting the rotary gate Subject Prevent harness damage from contacting the rotary gate Prepared by H Kawamura From PP...

Page 205: ...D0A5031a PROCEDURE 1 Remove the PTR unit 2 Insert the light into the area circled in red 3 From this area check whether the harness is contacting the rotary gate or not 4 Rotate the rotary gate one tu...

Page 206: ...031a Normal Not normal harness and rotary gate are contacting each other If the harness is damaged do the following 1 Remove the Rotary gate unit refer to service manual 4 Replacement and Adjustment S...

Page 207: ...al Bulletin PAGE 4 6 Reissued 31 Oct 18 Model Leo C2 P2 Date 24 Aug 18 No RD0A5031a 2 Open the 4 clamps and disconnect 1 connector at the front side of the unit 3 Open the 10 clamps where the rotary g...

Page 208: ...al Bulletin PAGE 5 6 Reissued 31 Oct 18 Model Leo C2 P2 Date 24 Aug 18 No RD0A5031a 4 Unscrew the 5 screws to remove the shift motor together with the bracket 5 Open 1 clamp and disconnect 1 connector...

Page 209: ...6 Reissued 31 Oct 18 Model Leo C2 P2 Date 24 Aug 18 No RD0A5031a 6 Replace the harness with the new one Part Number D0A55307 When connecting the harness back to machine attach the side which has 2 bi...

Page 210: ...n with the combination of the engine older or same as version 1 53 07 and applying new version of MMT which ETA is October 2018 Auto Adjust Image Position through MMT may not be able to adjust it prop...

Page 211: ...ing temperature 1232 xx Fusing temperature Heat roller Temp by 10 degrees Wt 1 to 4 or 15 degrees Wt 5 to 9 Depending on the customer job select the proper 1232 Use the following table to find the pro...

Page 212: ...Technical Bulletin PAGE 2 4 Reissued 18 Oct 18 Model Leo C2 P2 Date 14 Sep 18 No RD0A5034a 3 In the job property tick Toner reduction Fiery or select Medium on Toner Ink limit Totalflow Prinect...

Page 213: ...Technical Bulletin PAGE 3 4 Reissued 18 Oct 18 Model Leo C2 P2 Date 14 Sep 18 No RD0A5034a...

Page 214: ...l bring less glossiness and also the opportunity to decrease the fusing temperature more If this setting is NOT accepted increase 1232 xx by 5 degree 4 Print the artwork 5 sheets to check the glossy f...

Page 215: ...y strongly to a degree that hinders proper toner transfer to the media especially if the surface of the media is rough Subject Troubleshooting Mottled Effect on Plain Media and Textured Media FC Quali...

Page 216: ...ttern 1000 SP 3 820 024 Toner refresh mode JE pattern start threshold 1 SP 3 820 031 Toner refresh mode toner refresh min amount 200 3 Change SP 2 703 xxx to SP 2 710 xxx with a debug cable Teraterm S...

Page 217: ...tries to find out the BEST output of the media please re perform toner refresh page 2 step 5 in case IQ drop on the media is pointed out For more detailed technical background please find Appendix 2 1...

Page 218: ...7 1 wt 8 0 With these settings AC bias will reach to the maximum of its power pack capability You can change the setting more on Op panel but nothing will be changed in the real engine behavior 4 Prin...

Page 219: ...Technical Bulletin PAGE 5 10 Reissued 26 Oct 18 Model Leo C2 P2 Date 18 Oct 18 No RD0A5035a Flow Chart...

Page 220: ...ay cable p n D1945398 Note The relay cable is needed because the debug cable supplied to the field is of the old type and cannot be connected USB RS232C conversion cable 1 Open the rear left cover 2 C...

Page 221: ...hnical Bulletin PAGE 7 10 Reissued 26 Oct 18 Model Leo C2 P2 Date 18 Oct 18 No RD0A5035a 4 Set up Teraterm as follows Check the settings indicated in yellow Setup General Setup Terminal Setup Serial p...

Page 222: ...cludes EngVersion 1 621 07 or higher and MASTER appears 6 Keep the engine door opened drag and drop the txt file Transferability_2nd transfer AC_R_Coeff_181016_A txt to Teraterm window then click send...

Page 223: ...on Op panel These SP 2 703 to SP 2 710 are for how much this correction works But it is turned out the default these SP values can be too sensitive than expected in a certain environmental condition w...

Page 224: ...odified procedure aims to find out how much AC bias can be maximally applied on the media which is 2 steps away from the edge point as shown in 2 under the best developer conditions after toner refres...

Page 225: ...Black spots on the back side of paper CAUSE The cleaning web motor was set improperly which broke the gear to rotate the web The cleaning web does not rotate properly and the toner slipped through th...

Page 226: ...eo C2 P2 Date 25 Oct 18 No RD0A5036 3 On the gear side remove the clip Before After 4 Remove the worm gear 5 Apply the gear in the kit Note When applying the gear make sure the concave and convex matc...

Page 227: ...Technical Bulletin PAGE 3 3 Model Leo C2 P2 Date 25 Oct 18 No RD0A5036 7 Rebuilt the part back to original...

Page 228: ...talled and an additional special color has to be installed please use the installation procedure 5th Station Replacement Kit Type S9 D899 1 Make sure the main power switch is turned to OFF 2 Open the...

Page 229: ...ach a color identification decal A to the toner supply unit Remark There is no need to remove the toner supply unit 10 In order for the machine to identify the special color used set the DIP Switch on...

Page 230: ...and the direction away from the SW number is ON SW numbers are printed on the switch Toner SW1 SW2 SW3 SW4 Clear ON ON ON ON White ON ON ON OFF Neon Yellow ON ON OFF ON Neon Pink ON ON OFF OFF Invisi...

Page 231: ...right of the main machine and take out the funnel B from inside x1 3 Keep the front doors open Turn the main power switch to ON again Keep both the front doors open until pouring developer is complete...

Page 232: ...gain You can change the fill time 30 seconds using SP3 024 011 Developer Fill Exe Drive Time Upper Limit 9 Take the funnel out of the supply port and put the cap back in place after filling the unit w...

Page 233: ...ion using the following SPs 1 Execute SP3 042 006 DEMS phase adjustment S 2 Execute SP3 047 006 DSC phase adjustment S 3 Check the results code SP3 043 001 DEMS phase adjustment result From left SSYYM...

Page 234: ...n on drum M A Avg M A min 7 Lack of detection points 2 Detection points of ID sensor is 2 or less only for DSC 8 Inactive detection points 2 Detection points of ID sensors are overlapped only for DSC...

Page 235: ...0A5037 3 Back to the previous value of the SP modes which were changed in step 1 4 Execute SP3 011 002 Manual Process Control Density Adj 5 Leave SP mode Restart the DFE The EFI Color Controller will...

Page 236: ...50mm pitch banding Ref RTB RD0A5002 4 High Glossiness Ref RTB RD0A5034 5 Mottle effect on Plain Media for semi rough and rough surface Ref RTB RD0A5035a 8 Tiger Stripe 18 Toner Scattering Ref RTB RD0...

Page 237: ...PCDU Apply the engine firmware ver 1 621 07 or later Change the following SP 3 820 022 1000 3 820 024 1 Execute SP3 011 001 Image Quality Vertical Lines after Main Scan Shading Correction Ref RTB RD0A...

Page 238: ...Technical Bulletin PAGE 3 51 Reissued 1 Mar 19 Model Leo C2 P2 Date 27 Dec 18 No RD0A5038b Image Quality...

Page 239: ...b 50mm pitch banding Ref RTB RD0A5002 SYMPTOM Banding in approximately 50mm pitch appears on the printouts which is noticeable especially in light halftone images CAUSE Bug in the DEMS DSC software AC...

Page 240: ...t roller Temp by 10 degrees Wt 1 to 4 or 15 degrees Wt 5 to 9 Depending on the customer job select the proper 1232 Use the following table to find the proper 1232 1232 xx Customer job 1232 01 YMCK onl...

Page 241: ...Technical Bulletin PAGE 6 51 Reissued 1 Mar 19 Model Leo C2 P2 Date 27 Dec 18 No RD0A5038b...

Page 242: ...so the opportunity to decrease the fusing temperature more If this setting is NOT accepted increase 1232 xx by 5 degree By applying this setting the dark color will slightly change 4 Print the artwork...

Page 243: ...Media for semi rough and rough surface Ref RTB RD0A5035a SYMPTOM Mottle effect on Plain Media for semi rough and rough surface CAUSE ProC7200 series use a toner which tends to stick to the ITB very st...

Page 244: ...ttern 1000 SP 3 820 024 Toner refresh mode JE pattern start threshold 1 SP 3 820 031 Toner refresh mode toner refresh min amount 200 3 Change SP 2 703 xxx to SP 2 710 xxx with a debug cable Teraterm S...

Page 245: ...tries to find out the BEST output of the media please re perform toner refresh page 2 step 5 in case IQ drop on the media is pointed out For more detailed technical background please find Appendix 2 1...

Page 246: ...7 1 wt 8 0 With these settings AC bias will reach to the maximum of its power pack capability You can change the setting more on Op panel but nothing will be changed in the real engine behavior 4 Prin...

Page 247: ...Technical Bulletin PAGE 12 51 Reissued 1 Mar 19 Model Leo C2 P2 Date 27 Dec 18 No RD0A5038b Flow Chart...

Page 248: ...ay cable p n D1945398 Note The relay cable is needed because the debug cable supplied to the field is of the old type and cannot be connected USB RS232C conversion cable 1 Open the rear left cover 2 C...

Page 249: ...hnical Bulletin PAGE 14 51 Reissued 1 Mar 19 Model Leo C2 P2 Date 27 Dec 18 No RD0A5038b 4 Set up Teraterm as follows Check the settings indicated in yellow Setup General Setup Terminal Setup Serial p...

Page 250: ...cludes EngVersion 1 621 07 or higher and MASTER appears 6 Keep the engine door opened drag and drop the txt file Transferability_2nd transfer AC_R_Coeff_181016_A txt to Teraterm window then click send...

Page 251: ...on Op panel These SP 2 703 to SP 2 710 are for how much this correction works But it is turned out the default these SP values can be too sensitive than expected in a certain environmental condition w...

Page 252: ...odified procedure aims to find out how much AC bias can be maximally applied on the media which is 2 steps away from the edge point as shown in 2 under the best developer conditions after toner refres...

Page 253: ...t CAUSE Crack on the plate at the front side of the development unit Due to the crack the magnetic field in the development unit changed The amount of toner on the roller changed At the place with low...

Page 254: ...tiger stripe 2 Remove three TCRU screws and lower the lever to remove the PCDU cover 3 Remove one screw one at the below to remove the plate and replace with the new one When putting the new one make...

Page 255: ...the toner in the PCDU unit 1 Execute SP2 109 003 27 Test pattern Full Dot Pattern for Black and Cyan 60pages A3 DLT Duplex 2 Execute SP2 109 003 27 Test pattern Full Dot Pattern for Magenta and Yello...

Page 256: ...ep the toner under good condition toner refresh amount increases and it may affect the toner yield Note Make sure the following SP values are set as below SP 3 201 001 8 0 SP 3 201 002 8 0 SP 3 201 00...

Page 257: ...38b 4 If toner scattering still occurs replace the developer unit and developer The new development unit part number is D0A52301 CUT IN SERIAL NUMBER C858F500017 PRO C7200S C878F610066 Pro C7200SX Y98...

Page 258: ...No RD0A5038b APPENDIX 1 How to distinguish between new and old development unit 1 Pull out the Development Unit 2 Look at the left hand side of the Development Unit which is highlighted in red New dev...

Page 259: ...o the serial number of the development unit it is already reworked at the factory For 5st upgrade kit the serial number of the development unit is before or same as 3348F400004 i e 3348F400003 it come...

Page 260: ...t Kit the number is red square on the box is 806 or smaller i e 805 it comes with the old development unit For the normal service part development unit part number D0A52300 is the old development unit...

Page 261: ...t had wide Front gap indicated in the below figure Due to the wider Front Gap the airflow going into the development unit was not enough to pull on all toner The new dev unit has narrower Front Gap wh...

Page 262: ...Copy firmware before version 3 00 Adjustment Settings for Operators 0201 01 Execute Image Quality Adjustment Adjust All 0201 03 Execute Image Quality Adjustment Density Difference Across Feed CAUSE B...

Page 263: ...Technical Bulletin PAGE 28 51 Reissued 1 Mar 19 Model Leo C2 P2 Date 27 Dec 18 No RD0A5038b JAM...

Page 264: ...22 SYMPTOM Jam 031 Transfer Timing Sensor late jam CAUSE Drive gear of the registration gate roller is abraded ACTION At the 800K PM cycle pull out the right drawer unit and apply Molykote R G 1077 gr...

Page 265: ...01 or 510 02 occurs which is logging SC due to the loss connection of sensor and harness or bracket misalignment the double feed detection turns off ACTION Permanent Solution Firmware will be fixed ET...

Page 266: ...9 Model Leo C2 P2 Date 27 Dec 18 No RD0A5038b 3 Check the connection between the harness and double feed detection sensor 4 Check there is a gap between the black sensor and the clear filler There is...

Page 267: ...Technical Bulletin PAGE 32 51 Reissued 1 Mar 19 Model Leo C2 P2 Date 27 Dec 18 No RD0A5038b 5 If there is no gap at the above step loose two screws and re align the bracket...

Page 268: ...Technical Bulletin PAGE 33 51 Reissued 1 Mar 19 Model Leo C2 P2 Date 27 Dec 18 No RD0A5038b SC...

Page 269: ...Mar 19 Model Leo C2 P2 Date 27 Dec 18 No RD0A5038b SC514 Ref RTB RD0A5031a SYMPTOM SC514 occurs CAUSE The harness inside the right drawer is damaged by the rotary gate causing the two parts to contact...

Page 270: ...whether the harness is contacting the rotary gate Procedures 1 Remove the PTR unit 2 Insert the light into the area circled in red 3 From this area check whether the harness is contacting the rotary...

Page 271: ...Bulletin PAGE 36 51 Reissued 1 Mar 19 Model Leo C2 P2 Date 27 Dec 18 No RD0A5038b Normal Not normal harness and rotary gate are contacting each other Make sure there is a space Harness Rotary gate Ro...

Page 272: ...0A5038b If the harness is damaged do the following 5 Remove the Rotary gate unit refer to service manual 4 Replacement and Adjustment Shift Unit Rotary Gate Unit Open the 4 clamps and disconnect 1 con...

Page 273: ...nical Bulletin PAGE 38 51 Reissued 1 Mar 19 Model Leo C2 P2 Date 27 Dec 18 No RD0A5038b 7 Unscrew the 5 screws to remove the shift motor together with the bracket 8 Open 1 clamp and disconnect 1 conne...

Page 274: ...9 51 Reissued 1 Mar 19 Model Leo C2 P2 Date 27 Dec 18 No RD0A5038b 9 Replace the harness with the new one Part Number D0A55307 When connecting the harness back to machine attach the side which has 2 b...

Page 275: ...03 SC568 00 SC665 05 CAUSE The harness in the PTB unit contacts the shaft ACTION Reroute the harness to prevent the harness from contacting the shaft Procedures 1 Remove the PTR unit refer to service...

Page 276: ...41 51 Reissued 1 Mar 19 Model Leo C2 P2 Date 27 Dec 18 No RD0A5038b 3 1 Slide the binding position to the left side of the clamp 3 2 Remove the clamp and reroute the purple harness which runs between...

Page 277: ...19 Model Leo C2 P2 Date 27 Dec 18 No RD0A5038b 3 3 Make sure the clamp removed in 3 2 is below the original clamp 3 4 Wrap the harness one turn around the clamp 3 5 Wrap the harness one turn around t...

Page 278: ...Technical Bulletin PAGE 43 51 Reissued 1 Mar 19 Model Leo C2 P2 Date 27 Dec 18 No RD0A5038b Fiery...

Page 279: ...Printer I F Video board is inserted in the wrong position It should go into the PCI slot 6 on the motherboard in the right diagram but it is inserted into the PCI slot 5 ACTION Insert the Printer I F...

Page 280: ...Technical Bulletin PAGE 45 51 Reissued 1 Mar 19 Model Leo C2 P2 Date 27 Dec 18 No RD0A5038b Procedure 1 Remove the side cover 2 screws 2 Remove the 4th PCI slot cover 1 screw...

Page 281: ...move the Printer I F Video board with 2 harnesses 1 screw Do not remove the 2 harnesses 4 Insert the Printer I F video board into the slot opened at step 2 1 screw 5 Insert the 5st I F video board int...

Page 282: ...Technical Bulletin PAGE 47 51 Reissued 1 Mar 19 Model Leo C2 P2 Date 27 Dec 18 No RD0A5038b Notices...

Page 283: ...TEM Image Viewer X Rite This tool is to help adjusting the tone curve and make it closer to the liner This is NOT the tool to give the perfect liner tone curve Procedure 1 Print out the following pdf...

Page 284: ...tches from 0 to 100 7 Click on the Recommended Target button below the table 8 Check the graph below the table to confirm the adjustment result If further adjustment is needed enter the value 2 of the...

Page 285: ...ion model Make sure there is no gap between the Bracket Clutch S and the main frame The photo of Bracket Clutch S The photo of the clutch not installed correctly which there is a gap between the clutc...

Page 286: ...No RD0A5038b Revision History Ver 1 Dec 28th 2018 1st Release Ver 2 Jan 31st 2019 Added Toner Scatter from 5th Station Only for Machine Serial Number starting with 534 Ver 3 Feb 28th 2018 Revised Ton...

Page 287: ...upposed to adjust separately ACTION Permanent Action Firmware update ETA is not fixed yet Temporary Action 1 Upgrade the engine firmware to ver 1 64 or newer This firmware is different from the perman...

Page 288: ...wing two corrections to your FSM Correction 1 Added steps No 6 and No 7 in section Replacement and Adjustments Intermediate Transfer Belt ITB Unit Intermediate Transfer Belt Replacement When replacing...

Page 289: ...ITB cleaning unit A out slowly unit it stops x1 4 Press the release lever A and pull the ITB cleaning unit B out 5 Remove the right handle plate A x1 x3 When re attaching the right handle plate inser...

Page 290: ...C2 P2 Date 08 Apr 19 No RD0A5040 6 Remove the ID MUSIC sensor bracket A 7 Remove the duct 8 Disconnect the lower cover plate at A x1 The plate will drop and be held by the small cable 9 Lower the gui...

Page 291: ...Remove the left handle plate A x3 When re attaching the left handle plate insert the projection of the ITB unit into the notch indicated by the arrow above 11 Disconnect the front spring and rear spr...

Page 292: ...5040 12 Remove the screw of the belt tension roller assembly A x1 13 Slowly lower the belt tension roller assembly A while you support the other end of the roller with your other hand B under the ITB...

Page 293: ...15 Lower the ITB lever and then remove the plate A 16 Slowly remove the intermediate transfer belt You will see an encoding strip on the front edge of the intermediate transfer belt The intermediate...

Page 294: ...cleaning blade and intermediate transfer belt Do not pull out the used toner collection bottle when you apply the lubricant to the cleaning blade and intermediate transfer belt Also do not open the c...

Page 295: ...Position 9 Press the Execute button 10 Close both front doors 11 When you see Completed displayed on the operation panel turn the main power switch OFF 12 Pull out the ITB unit ITB Unit 13 Evenly appl...

Page 296: ...il until it comes in contact with the plate A of the ITB unit 20 Execute SP2 696 001 Force Apply Lubricant Belt Cleaning 21 Close both front doors When toner near end or toner end is displayed on the...

Page 297: ...blems like poor cleaning toner falling out and or ITB contact motor errors 28 Re install the front cover of the ITB cleaning unit 29 Close both front doors Machine power needs to be turned off and on...

Page 298: ...wing two corrections to your FSM Correction 1 Added steps No 6 and No 7 in section Replacement and Adjustments Intermediate Transfer Belt ITB Unit Intermediate Transfer Belt Replacement When replacing...

Page 299: ...ITB cleaning unit A out slowly unit it stops x1 4 Press the release lever A and pull the ITB cleaning unit B out 5 Remove the right handle plate A x1 x3 When re attaching the right handle plate inser...

Page 300: ...C2 P2 Date 08 Apr 19 No RD0A5040 6 Remove the ID MUSIC sensor bracket A 7 Remove the duct 8 Disconnect the lower cover plate at A x1 The plate will drop and be held by the small cable 9 Lower the gui...

Page 301: ...Remove the left handle plate A x3 When re attaching the left handle plate insert the projection of the ITB unit into the notch indicated by the arrow above 11 Disconnect the front spring and rear spr...

Page 302: ...5040 12 Remove the screw of the belt tension roller assembly A x1 13 Slowly lower the belt tension roller assembly A while you support the other end of the roller with your other hand B under the ITB...

Page 303: ...15 Lower the ITB lever and then remove the plate A 16 Slowly remove the intermediate transfer belt You will see an encoding strip on the front edge of the intermediate transfer belt The intermediate...

Page 304: ...cleaning blade and intermediate transfer belt Do not pull out the used toner collection bottle when you apply the lubricant to the cleaning blade and intermediate transfer belt Also do not open the c...

Page 305: ...Position 9 Press the Execute button 10 Close both front doors 11 When you see Completed displayed on the operation panel turn the main power switch OFF 12 Pull out the ITB unit ITB Unit 13 Evenly appl...

Page 306: ...il until it comes in contact with the plate A of the ITB unit 20 Execute SP2 696 001 Force Apply Lubricant Belt Cleaning 21 Close both front doors When toner near end or toner end is displayed on the...

Page 307: ...blems like poor cleaning toner falling out and or ITB contact motor errors 28 Re install the front cover of the ITB cleaning unit 29 Close both front doors Machine power needs to be turned off and on...

Page 308: ...e Action required Service manual revision Retrofit information Product Safety Other Tier 2 Tier 0 5 Please add the following two Important notes to your FSM in section 4 Replacement and Adjustments Ma...

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Summary of Contents for Leo-C2/P2

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