Garrett 1178000 User Manual Download Page 1

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CUSTOMERS IN USA:

Garrett Metal Detectors

Security Division

1881 W. State Street

Garland, TX 75042-6797 USA

Email: [email protected]

Phone: 800.234.6151

(US/Canada)

INTERNATIONAL CUSTOMERS:

Garrett Metal Detectors

International Division

1881 W. State Street

Garland, TX 75042-6797 USA

Email: [email protected]

Phone: 1.972.494.6151

USER MANUAL

English

Made in the USA

Part No. 1178000, 1178020

THERMAL SCREENING SYSTEM

SmartScan

™

Summary of Contents for 1178000

Page 1: ...ecurity garrett com Phone 800 234 6151 US Canada INTERNATIONAL CUSTOMERS Garrett Metal Detectors International Division 1881 W State Street Garland TX 75042 6797 USA Email international garrett com Phone 1 972 494 6151 USER MANUAL English Made in the USA Part No 1178000 1178020 THERMAL SCREENING SYSTEM SmartScan ...

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Page 3: ... Warning Battery Safety The SmartScan system contains batteries that require proper disposal Caution Do not short circuit Serious burns may result Caution Do not dispose of batteries in a fire They may explode Caution Do not open or mutilate batteries They may contain an electrolyte which is toxic and harmful to the skin and eyes Caution Replace batteries with the same type and number of batteries...

Page 4: ...ce to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving ante...

Page 5: ...ols 15 4 DEFAULT SETTINGS INFORMATION DISPLAYS 16 Default Settings 16 Information Displays 16 Settings 17 5 MULTIPLE UNIT SITE INSTALLATION 20 6 OPERATION 21 Operational Startup 21 Operational LED Indicators 22 Recommended Procedures 23 7 REMOTE ACCESS OPTIONS 25 Phone Connect Procedure 25 Desktop Connect Procedure 27 Disabling Wireless Radio 29 8 MAINTENANCE TROUBLESHOOTING 30 Excessive High or L...

Page 6: ...for powering on and off the system as well as battery health Power SmartScan comes with a 14Ahr battery and has the ability to run on AC power alone or on battery backup for up to 8 hours of uninterrupted operation Traffic Flow LED indicators on the entry and or exit of the indicator bar allow smooth and efficient traffic flow Security Settings are secured with a user name and password for accessi...

Page 7: ...ight or large objects with temperatures greater than the operating temperature may affect tempera ture readings Cold air blowing in front of Smart Scan should be avoided as this may alter temperature readings Checkpoint Configuration A site must also allow for efficient spacing and con figuration of metal detectors As a general rule a rectangular block of space 4 wide and at least 10 deep should b...

Page 8: ... Ray or Search Table Detector Operator 12 30 cm min Bag Screener X Ray or Search Table Detector 12 30 cm min Bag Screener Pacer Traffic Flow 10 304 8 cm min 30 Pacing Line SUGGESTED SINGLE LANE CONFIGURATION Installation Panel A single optic FIGURE 2 1 39 100 cm min ...

Page 9: ...cm min Bag Screener Bag Screener Pacing Line Pacer Traffic Flow 10 304 8 cm min Pacing Line Pacer Traffic Flow 10 304 8 cm min Pacing Line Wanding Temp Check Area Wanding Temp Check Area Wanding Temp Check Area X Ray or Search Table Detector 12 30 cm min Bag Screener SUGGESTED MULTI LANE CONFIGURATION A Installation Panel A single optic FIGURE 2 2 39 100 cm min Panel A single optic 39 100 cm min P...

Page 10: ... Detector Detector Bag Screener Bag Screener Bag Screener Operator Operator X Ray or Search Table X Ray or Search Table X Ray or Search Table 12 30 cm min 12 30 cm min 10 304 8cm min Pacing Line Traffic Flow Traffic Flow Pacer Pacer 10 304 8cm min Pacing Line Operator Wanding Temp Check Area Wanding Temp Check Area Installation FIGURE 2 3 Panel A single optic Panel A single optic Panel A single op...

Page 11: ... 11 CONTENTS PARTS LIST Contents 1 Power cord jumper 2 RS485 cable 3 Warranty card 4 Quick Start guide 5 Wire ties and tie anchors 1 Power cord jumper 1 Warranty Card 1 Quick Start Guide 1 RS485 cable 3 wire ties 3 tie anchors 5 2 4 3 1 ...

Page 12: ...ioning its mounting holes onto the screws and then partially tightening them Stand the walk through unit up and then fully tighten the SmartScan mounting screws to ensure the walk through unit is level with all four feet making contact with the floor Note SmartScan adds 25 lbs of weight once installed so the unit will feel significantly heavier when standing up the walkthrough Use caution when lif...

Page 13: ...hrough metal detector may be bolted directly to the floor using the holes in the unit s boot Alternately optional adhesive mounting plates or stabilizer bar may be used Stabilizing the unit is particularly important in loca tions where the floor slopes or tilts disorderly crowds high winds etc are possible It is recommended that the unit be tested for functionality and interference prior to perman...

Page 14: ...will decrease as each sample is taken Note that there are only nine LEDs for 10 samples so LED 9 will disappear after two sam ples are taken Alternately 1 person whose temp has been verified to be in the acceptable range can be scanned 10 times Once the samples are complete Smart Scan s LEDs will turn blue with a single rolling LED across the light bar on the entry side and 5 solid colored LEDs on...

Page 15: ...be heard when a detected temperature is lower than the customizable temperature set point The non read sound can only be heard when SmartScan is connected to a Garrett walkthrough that is turned on High Temp Audio A person with a temperature higher than the temper ature set point will hear three high pitch tones for high temp The set point is set using the Garrett client interface for both the Mul...

Page 16: ...emperature recorded as soon as the face was detected The embedded artificial intelligence software is able to track a face once iden tified and continue to record temperatures as a person walks closer and closer to SmartScan The closer the person is to SmartScan while in cam era view the more accurate the temperature readings will be Sometimes the initial temp shown in the photo is not the most ac...

Page 17: ...of two scanning options Multi Scan or Statistical Multi Scan The SmartScan unit scans patrons multiple times between the time the patron first steps into the field of view and the time the patron exits the field of view Multi Scan algorithm compares all tem perature values collected during the pass and reports the maximum of these values The algorithm then compares this temperature value with the ...

Page 18: ... low limit fields are hidden when algorithm is not Multi Scan however the default value for low temperature is 96 5 F and the starting value for high temperature is 97 6 F plus the offset value which by default is 99 1 F 97 6 F plus 1 5 offset For example the average for a morning ses sion is calculated to be 97 2 F If the offset above mean is set to 1 5 anything above 98 7 F will be flagged as a ...

Page 19: ...tem is ready and scanning for faces Solid green LEDs on the entry side indicates face detection and normal temp Red LEDs on the exit side indicate high tem perature low temperature or non read Advanced Mode In this mode the operator sees four possible LED color indications on the light bar Blue indicates the system is ready Green indicates temperature detec tion Yellow indicates low temperature or...

Page 20: ...rference among units Detectors installed with Garrett SmartScan units will op erate efficiently in the scenarios presented in the user s manual It is recommended to keep SmartScan enabled detectors side by side see Figure 5 1 Do not angle a SmartScan enable detector in such a way that its IR camera might detect temperatures of patrons in an adjacent line 5 MULTIPLE UNIT SITE INSTALLATION FIGURE 5 ...

Page 21: ... starting from a distance of 10 feet in front of the SmartScan unit The white LEDs will decrease as each sample is taken Once the samples are complete SmartScan s LEDs will turn blue with a single rolling LED across the light bar The unit is now ready for operation Refer to the LED Indications in Figure 6 3 for opera tion indicators 4 To ensure that SmartScan successfully records a temperature it ...

Page 22: ...etecting one person at a time Red LEDs Indicates that a high temp low temp or misread has been detected The red LEDs are displayed for 1 to 4 seconds based on settings only on the exit side Patrons on the entry side will see a solid green light Advanced Light Bar Mode BlueScrollingLED Indicatesthatitiscleartostart walking forward to bring the patron s face into view of the camera If the ready ligh...

Page 23: ...be the temperature of the hair and not the forehead Make sure there is no sunlight on the face or in the view of the SmartScan camera This may lead to false readings Direct sunlight on the face drastically affects the temperature measurements of a face showing false higher reading Sunlight in the background may heat up large surface areas in the camera view which may interfere with an optimal temp...

Page 24: ...ton The battery is designed for 8hrs of operation and will eventu ally need to be recharged Stay within 30 walking path in front of the SmartScan while approaching the walkthrough We recommend adding an ap proach line with 6ft social distance markers The camera viewing angle is positioned to only view images within the pathway of the walkthrough This prevents detec tion of other faces waiting in l...

Page 25: ...ne s App store and search for RD Client Select and install the Remote Desktop Mobile app published by Microsoft Corporation see Figure 7 1 Use your phone s WiFi to connect SmartScan to your device Select the app Once it loads click on the icon in the upper right hand corner and select Add Computer in the pop up see Figure 7 2 Select PC Name and enter the IP address 192 168 123 1 See Figure 7 3 The...

Page 26: ... system s Access Point before trying to access the system The WiFi Access Point can typically be found on your phone in Settings under the WiFi or Connections menu The SSID for SmartScan starts with SS followed by the serial number ex SS61025508 Check that the numbers on the SSID match the appropriate SmartScan that you are trying to access Multiple SSIDs will show up if multiple SmartScans are wi...

Page 27: ...will show up if multiple SmartScans are within wireless range Once connected you should see something like this Fig ure 7 9 For Wired access to your SmartScan device via wired Eth ernet cable connect one end to the RJ45 port located on the right side of the camera in the light bar and the other to your laptop Figure 7 10 In your search bar type in Remote Desktop Connec tion Figure 7 11 Select and ...

Page 28: ...ectively Check the Allow me to save credentials box and then click Con nect See Figure 7 14 When prompted enter the password SmartScan check the Remember me box and then click OK Figure 7 15 If the following pop up is encountered click Yes Figure 7 16 You have now successfully accessed the SmartScan system using the remote desktop from your device Fig ure 7 17 FIGURE 7 14 FIGURE 7 15 FIGURE 7 17 F...

Page 29: ...int Caution doing this will disconnect your Remote Desk top session and you will no longer be able to access the SmartScan client wirelessly A wired Ethernet connection will be required to access SmartScan using a different IP address Reference previous section DESKTOP CON NECTION PROCEDURE for connecting your desk top wired To re enable the Wireless Access Point start a new Remote Desktop session...

Page 30: ...eadings It is recommended to position SmartScan in a location where perspiration will not be a factor EXCESSIVE NON READS People wearing hats sun glasses on their forehead cover ings that cover their hair and forehead may affect Smart Scan s ability to detect a face and return a temperature Also people looking down or away from the camera may cause a low temperature read or non read Makes sure pat...

Page 31: ... failure in the Garrett client interface YES Open SmartScan system and verify cooling fan is on If not then check power cable between computer and controller board SmartScan is not indicating a non read NO Makes sure RS485 connector is connected to both SmartScan and the walkthrough metal detector LED on the side of the IR camera inside the SmartScan system is red YES Verify green LED on side of I...

Page 32: ...S EXPRESSLY IN LIEU OF ALL OTHER WARRANTIES EXPRESSED OR IMPLIED INCLUDING THE WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PAR TICULAR PURPOSE THE BUYER ACKNOWL EDGES THAT ANY ORAL STATEMENTS ABOUT THE MERCHANDISE DESCRIBED IN THIS CONTRACT MADE BY SELLERS REPRESEN TATIVES IF ANY SUCH STATEMENTS WERE MADE DO NOT CONSTITUTE WARRAN TIES SHALL NOT BE RELIED UPON BY THE BUYER AND ARE NOT A PART OF TH...

Page 33: ...ecord Storage Display Photo storage w time stamp optional but not required HDMI connection available Calibration Self calibration automatically adjusts ambient biased readings Power Fully automatic 100 to 240 VAC 50 or 60Hz no rewiring switching or adjustment needed IEC connection Overall Size Width 30 0 76 m 32 5 0 82m for ADA Height 9 0 23 m Depth 7 1 8 m Approx Shipping Size Width 37 0 94 m Hei...

Page 34: ... 2021 Garrett Metal Detectors PN 1556800 REV B ...

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