Raritan DOMINION SX -, User Manual

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206 D
OMINION
SX U
SER
G
UIDE
Upgrade
Table 90 Troubleshooting Upgrade
P
ROBLEM
S
OLUTION
FTP - Server Unreachable If FTP server specified in the upgrade panel is unreachable or
incorrect, the upgrade process halts until a response is received
from the FTP server or until a timeout occurs.
Wait and allow the FTP
Server Unreachable
message to appear.
FTP - File Not Found The unit requires a package of upgrade files to be in the directory
specified by the upgrade path. This package must have all included
files and an
upgrade.cnf
file. Should this file not exist, or if the
contents of the file are not in the indicated places, the File Not
Found message will appear.
Verify that the upgrade package is in the correct directory and
confirm the upgrade path and IP address of the FTP server.
If the upgrade still fails, reinstall the upgrade package and begin
again.
Modem
Table 91 Troubleshooting Modem
P
ROBLEM
S
OLUTION
Login Failure The unit supports Web-browser access through the modem at
connection speeds of 28.8K bps or greater. If the baud rate is
insufficient, the user may be unable to log on to the unit via the
modem.
28.8K bps minimum connection speed is recommended for
browser-based modem authentications (login). For CLI-based
access, using SSH or Telnet, speed as low as 9600bps is adequate.