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Chapter 8 Troubleshooting

Interpreting LEDs

Scalar i500 User’s Guide

344

Tape Drive LEDs

8

RAS tickets typically report all problems related to tape drives, including
error codes and TapeAlerts. By observing the blinking pattern of LEDs on
tape drives, however, you can discern which operation the tape drive is

currently performing.

Figure 32

shows where the tape drive LEDs and the fibre port link LED

are located.

Figure 32 Location of Tape
Drive LEDs

Use

table 15

to interpret tape drive activity:

1

Fibre Port LED

2

Tape Drive LEDs

«
...
357
358
359
360
361
...
»

Summary of Contents for Scalar i500

Page 1: ...Quantum Scalar i500 Tape Library 6 01210 04 A Quantum Scalar i500 Tape Library User s Guide User s Guide User s Guide User s Guide User s Guide Sc ala r i50 0...

Page 2: ...TATEMENT Copyright 2008 by Quantum Corporation All rights reserved Your right to copy this manual is limited by copyright law Making copies or adaptations without prior written authorization of Quantu...

Page 3: ...s 14 Stackability 15 Front Panel Components 16 Access Door 16 I E Station 17 Operator Panel 17 Front Power Switch 18 Back Panel Components 18 Rear Power Switches 19 Power System 20 Library Control Bla...

Page 4: ...46 Chapter 3 Configuring Your Library 47 About the Setup Wizard 47 Using the Default Administrative User Account 48 Completing the Library Configuration With Menu Commands 48 Using the Setup Wizard 4...

Page 5: ...omer Contact Information 88 Configuring the Library E mail Account 88 Working With E mail Notifications 90 Creating E mail Notifications 91 Modifying E mail Notifications 91 Deleting E mail Notificati...

Page 6: ...ibrary 121 Chapter 4 Running Your Library 122 Logging In 122 Logging In When LDAP or Kerberos is Enabled 123 Logging Out 123 Understanding the Location Coordinates 124 Modules 125 Columns 125 Slots 12...

Page 7: ...g Advanced Reporting Data 160 Saving and E mailing Advanced Reporting Data 160 Viewing FC I O Blade Information 161 Viewing FC I O Blade Port Information 162 Chapter 6 Updating Library and Tape Drive...

Page 8: ...n Existing Library232 Preparing to Permanently Remove the 9U Expansion Module 233 Removing the Expansion Module 236 Preparing to Use the New Library Configuration 241 Replacing the Control Module 247...

Page 9: ...ving or Shipping 321 Chapter 8 Troubleshooting 323 About RAS Tickets 323 Viewing RAS Tickets 324 Resolving RAS Tickets 325 Capturing Snapshots of Library Information 326 Saving and E mailing the Libra...

Page 10: ...ibrary Demo 351 Configuring the Internal Network 352 Library Diagnostics 352 Q EKM Path Diagnostics 353 Drives Diagnostics 355 Drive Tests 355 Media Tests 356 Robotics Diagnostics 357 Chapter 9 Workin...

Page 11: ...Scalar i500 User s Guide xi Glossary 382...

Page 12: ...I E Station Slots Available 74 Table 7 Control Path Assignment During Partition Creation 78 Table 8 Rackmount Kit Contents 285 Table 9 Rack Ear Kit Contents 287 Table 10 LED Color and Blade Status 34...

Page 13: ...Scalar i500 User s Guide xiii Table 18 Library Capacity 365 Table 19 TapeAlert Flag Severity Codes 372 Table 20 TapeAlert Flag Descriptions 373...

Page 14: ...stems Plus Expansion Modules 15 Figure 5 Front Panel Components 16 Figure 6 Back Panel Components 19 Figure 7 Power Supply LEDs 21 Figure 8 Library Control Blade 23 Figure 9 FC I O Blade 25 Figure 10...

Page 15: ...e 24 Power Cord Management 197 Figure 25 Ethernet Cable Management 200 Figure 26 Cable Management All Cables 201 Figure 27 Recommended Module Locations 207 Figure 28 Y Rail in Unlocked Functional Posi...

Page 16: ...ent of the Scalar i500 library including Installing the library Basic library operations Operator commands Troubleshooting Product Safety Statements This product is designed for data storage and retri...

Page 17: ...Preface Scalar i500 User s Guide 2 Warning Before operating this product read all instructions and warnings in this document and in the System Safety and Regulatory Guide...

Page 18: ...me multifunction printers may use lamp s that contain a small amount of mercury for energy efficient lighting purposes Mercury lamps in these products are labeled accordingly Please manage the lamp ac...

Page 19: ...our waste equipment for recycling please visit our web site at http www quantum com AboutUs weee Index aspx or contact your local government authority your household waste disposal service or the busi...

Page 20: ...ons lists the library s specifications Appendix B TapeAlert Flag Descriptions describes of all the TapeAlerts you may see listed in RAS tickets and reports on your library This document concludes with...

Page 21: ...xx Quantum Intelligent Libraries Reference Guide for the Scalar i500 and Scalar i2000 Provides an interface standard that can be used in a SAN environment 6 01370 xx Scalar i500 SNMP Reference Guide...

Page 22: ...CO 80112 800 854 7179 or 303 397 2740 Contacts Quantum company contacts are listed below Quantum Corporate Headquarters 0 To order documentation on the Scalar i500 or other products contact Quantum Co...

Page 23: ...n the Service and Support website at www quantum com support The Service and Support Website contains a collection of information including answers to frequently asked questions FAQs You can also acce...

Page 24: ...d tape drive requirements change expansion modules can be added to the library allowing a configuration of up to a full 41 rack units 41U where 1U 1 75 The Scalar i500 library is designed for ease of...

Page 25: ...i500 systems By adding 9U expansion modules you can upgrade a base system to A 32U library consisting of one 5U control module and three 9U expansion modules A 41U library consisting of one 5U control...

Page 26: ...Chapter 1 Description Scalar i500 User s Guide 11 Figure 2 14U Library Configuration 5U Control Module Plus One 9U Expansion Module 1 Control module 2 Expansion module...

Page 27: ...Chapter 1 Description Scalar i500 User s Guide 12 Figure 3 23U Library Configuration 5U Control Module Plus Two 9U Expansion Modules 1 5U control module 2 9U expansion module 3 9U expansion module...

Page 28: ...ptively with users data And the Scalar i500 is designed to integrate easily with disk backup making it the perfect library for next generation backup architectures With the Scalar i500 Information Tec...

Page 29: ...ed storage slots I E station slots and tape drive slots available See Library Capacity on page 365 for the number of slots available for each library configurations Control Module 1 The control module...

Page 30: ...ary is 41U which consists of a 5U control module and four 9U expansion modules Figure 4 illustrates the stackability of the library and the recommended library configurations Figure 4 Base Systems Plu...

Page 31: ...s of the library The paragraphs following Figure 5 describe the components in detail Figure 5 Front Panel Components Access Door 1 The access door allows access to the internal components of the libra...

Page 32: ...ntory I E Station 1 I E stations enable importing and exporting cartridges with minimal interruption of normal library operations I E stations are located on the front of the control module and on the...

Page 33: ...he front power switch turns off the robot and operator panel but power still runs to the power supplies Use the front power switch to manually shut down the library See Shutting Down or Restarting the...

Page 34: ...wer supply Turning off the rear power switch on a power supply removes all power from the library The rear power switches should be used in all emergency and service situations 1 Library control blade...

Page 35: ...arning Turn off the rear power switch whenever you are servicing the library In the event of danger to personnel or property immediately turn off the rear power switch and remove all power cords Cauti...

Page 36: ...s LEDs that provide status information These LED status indicators are green and blue in color Green represents AC OK or DC OK Blue represents swap mode power status Figure 7 shows the power supply LE...

Page 37: ...Fibre Channel FC I O blade slots The LCB has four Ethernet ports supporting a total of four FC I O blades in the library The LCB indicates its status with three LED Reliability Availability and Servi...

Page 38: ...in the library Each FC I O blade has an embedded controller that provides connectivity and features that enhance the performance and reliability of tape drive operations I O blades also aggregate FC...

Page 39: ...umber of installed expansion modules the library can support from one to four FC I O blades No library configuration can contain more than four FC I O blades Any FC drive in the library including driv...

Page 40: ...xpansion module For information on installing the fan blade see Adding Removing and Replacing the I O Fan Blade on page 317 Figure 10 shows the I O fan blade including the LED The single amber LED rep...

Page 41: ...rives and the I E station The robotic arm picker has picker fingers that enable it to grab tape cartridges and move them into positions along X Y and Z motion coordinates The robotic system and the ba...

Page 42: ...ion must contain at least one tape drive Control modules can hold a maximum of two tape drives Expansion modules can hold a maximum of four tape drives Please see Supported Components on page 363 for...

Page 43: ...face and functionality See Chapter 2 Understanding the User Interface for more information about the operator panel and the web client Partitions 1 Partitions are virtual sections within a library tha...

Page 44: ...es extra data security by prohibiting accidental data erasure The WORM feature is supported whenever you use WORM cartridges Licensable Features In addition to the standard features the following addi...

Page 45: ...sed 87 The remaining 46 slots of the 14U library can be activated at a later time by purchasing an upgrade The full 133 slots would then be available for use If you upgrade to more slots your new lice...

Page 46: ...ased your library you must install the license key on your library to enable the Q EKM functionality When you purchase Q EKM Quantum s Service department will schedule an appointment to install the ap...

Page 47: ...hich tape drives are working at optimum capacity and which are under utilized This can help you allocate your tape drive resources properly Media Integrity Analysis Report Provides TapeAlert count for...

Page 48: ...he library Some functionality is only available through the web client and some functionality is only available through the operator panel However using the web client rather than the operator panel t...

Page 49: ...nd access to the menu tabs on the main screen On all other screens this area is a single bar and provides the screen name Menu Bar web client Lists the menu choices Main Main content area of the scree...

Page 50: ...Chapter 2 Understanding the User Interface Common User Interface Elements Scalar i500 User s Guide 35 Figure 11 Operator Panel User Interface Figure 12 Web Client User Interface...

Page 51: ...de labels Each button has three states indicated by color The three states are Green No RAS tickets exist or if any tickets do exist they have all been closed Yellow The library contains open and unop...

Page 52: ...re online in the Storage Slots section The current user s login privileges determine the information that is displayed in the Capacity View Details about Capacity View include On the web client users...

Page 53: ...Keypads 2 When a user touches a text box requiring data entry a keypad screen appears The alpha numeric or month keypad appears depending on the type of input field touched All alphabetic character e...

Page 54: ...users can also access commands to lock or unlock the I E station and to shut the library down The Tools menu consists of commands that you can use to maintain your library such as viewing RAS Tickets...

Page 55: ...ing Slots Partitions Change Mode Save Restore Configuration Network Settings I E Station Slots Drive Load Unload Change Mode Email Configuration Record Logged in Usersa Drive Settings I E Station Lock...

Page 56: ...ms are available for libraries that contain I O blades Network Management Network SNMP SNMP Trap Registrations IO Blade Infob User Management User Accounts Remote Authentication IO Blade Port Infob IO...

Page 57: ...Slots Configure Cleaning Slots Move Media All RAS Ticketsa User Mgmt Create User Modify User Import Media Capture Snapshota Drive Settings Fibre SCSI SAS Export Media Drive Mgmta Clean drive Reset dr...

Page 58: ...minutes a Touch screen audio Unload assista Logical SN Addressinga Manual Cartridge Assignmenta Disable Remote Service Usera Enable SSL Enable SNMP V1 V2 Enable IPv6 Enable SMI S IO Bladesb Port Confi...

Page 59: ...ee Working With User Accounts on page 92 for more information on setting user privilege levels Three types of users are defined in Scalar i500 libraries Administrative users have access to the entire...

Page 60: ...on user privileges include The library can contain eighteen user accounts user or administrative or both including the default administrative user account Eighteen user user or administrative or both...

Page 61: ...logging on to the library remotely from either the web client or over the Ethernet service port The service user will still be able to log on to the library from the operator panel interface For more...

Page 62: ...he Setup Wizard which walks you through the initial configuration of the library s basic operational settings The Setup Wizard on the operator panel only runs once at initial startup After that admini...

Page 63: ...xt box and password in the Password text box As soon as the initial setup is complete you should change the password on the default administrative account For information on changing passwords see Mod...

Page 64: ...er access the Setup Wizard from the operator panel You can always access the Setup Wizard from the Setup menu on the web client The recommended procedure for using the Setup Wizard for the initial con...

Page 65: ...partitions I E stations storage slots cleaning slots and loaded media See Viewing the Library Configuration on page 149 for more information on the Library Configuration report Details on using the S...

Page 66: ...he total number depends on number of pre activated slots purchased Network settings DHCP enabled IPv6 disabled Import export I E station slots 6 Cleaning cartridge slots 0 Partitions By default the li...

Page 67: ...an feature Configuring I E Station Slots operator panel and web client Allows you to configure import export I E station slots Working With Partitions operator panel and web client Allows you to set t...

Page 68: ...web client using a Web browser When typing the IP address into the Web browser make sure to precede it with http for example http 123 123 123 123 Managing the Network Administrative users can configu...

Page 69: ...net mask IPv4 only net prefix IPv6 only and default gateway address In addition from the web client when DHCP is disabled can configure the primary and secondary Domain Name System DNS server addresse...

Page 70: ...digits 2001 0ff8 55cc 033b 1319 8a2e 01de 1374 is an example of a valid IPv6 address Also if one or more of the four digit groups contains 0000 you can omit the zeros and replace them with two colons...

Page 71: ...abled Disabling SSL settings creates an unencrypted connection from a Web browser to the web client See the SMI S Reference Guide 6 01317 xx for further configuration and access details Caution Modify...

Page 72: ...Bs with an SNMP management application contact your network management application vendor Administrative users can perform the following SNMP procedures Register the IP addresses and port numbers of e...

Page 73: ...y default the library ignores all SNMP SET operations so external management applications cannot register themselves to receive SNMP traps from the library After registering the transport protocols IP...

Page 74: ...any issues that occur during the operation See the Basic SNMP Reference Guide 6 01370 xx for further configuration and access details The path to open the appropriate screen is as follows From the web...

Page 75: ...s this string should be modified When modifying the community string adhere to the following guidelines the community string is case sensitive cannot be empty and cannot exceed 32 characters See the B...

Page 76: ...01370 xx or contact Quantum Technical Support For contact information see Getting More Information or Help on page 8 For information on integrating MIBs with an SNMP management application contact yo...

Page 77: ...When you automatically create partitions you add to the number of existing partitions Manually An administrative user can create partitions one at a time Creating partitions manually gives you more co...

Page 78: ...using the automatic partitioning process Automatic partitioning assigns available library resources proportionately among the partitions grouping tape drives according to their interface type SCSI FC...

Page 79: ...page 78 for a description of the default control paths and how to change them By default the library applies the Standard barcode format to each partition You can change this setting by modifying the...

Page 80: ...underscores _ Media Barcode Format defaults to Standard The available options are as follows Standard Six Six character barcode number with or without a one or two character media ID for example XXXXX...

Page 81: ...o open the appropriate screen is From the web client select Setup Partitions Modifying Partitions 3 Using the web client administrative users can modify partition settings any time after the partition...

Page 82: ...assigned to the partition You cannot modify partitions manually from the operator panel The path to open the appropriate screen is From the web client select Setup Partitions Deleting Partitions 3 A...

Page 83: ...d across the library s physical modules and share resources the library will report errors if you permanently remove or replace a module in your library without first deleting partitions and modifying...

Page 84: ...hanging Partition Access 3 An administrative user can control which partitions a specified user can access by modifying the user s account Also any user assigned to a partition that has been deleted c...

Page 85: ...ated in the Active column of the partition table The paths to open the appropriate screens are as follows From the web client select Operations Partitions Change Mode From the operator panel select Op...

Page 86: ...When manual cartridge assignment is disabled host notification via SCSI Unit Attention 6 2801 depends on the number of configured partitions If multiple partitions are defined the host application is...

Page 87: ...mum number of cleaning slots that can be configured is four To disable AutoClean configure zero cleaning slots Administrative users can configure cleaning slots during the initial library configuratio...

Page 88: ...can also choose to configure zero I E station slots and use all slots in all I E stations for tape cartridge storage For more information on configuring zero I E slots see Configuring Zero I E Statio...

Page 89: ...reconfigure the storage slots as I E station slots The default number of dedicated I E slots is six If you accept the Setup Wizard default configuration settings six I E slots will be created in the...

Page 90: ...143 I E station slots are shared by all partitions within a library To identify how a specific I E station magazine is configured view the Library Configuration report available from the Reports menu...

Page 91: ...ed If the affected partition is online it will be taken offline before the parameters are set and brought back online after they are set Each device on a SCSI bus including the host bus adapter HBA ne...

Page 92: ...nterface speed can be set to Auto default 1 Gb s 2 Gb s and 4 Gb s When you set the speed to 4 Gb s using the web client a caution message appears informing you that the 4 Gb s speed selection may not...

Page 93: ...l path note the following No FC I O blades Any combination of tape drive interface types SCSI FC or SAS The first tape drive assigned to the partition You must select a tape drive as the control path...

Page 94: ...ol path selection The paths to open the appropriate screens are as follows From the web client select Setup Control Path From the operator panel select Setup Control Path Caution Do not select an FC t...

Page 95: ...ficate The license key certificate contains an authorization code that enables you to retrieve your license key from the Quantum web site Once you install the license key on the library the feature be...

Page 96: ...he proper key associated with the library serial number License keys do not expire Once installed on the library license keys cannot be removed unless you replace the control module or the library con...

Page 97: ...t Tools About Library or On the web client select Reports About Scalar i500 4 Access the web site for the feature you want 5 In the Serial Number box enter your serial number Note If you order more th...

Page 98: ...library See Applying a License Key Applying a License Key 3 A license key may be applied to the library during the initial configuration or whenever licensed features are purchased If an additional fe...

Page 99: ...irmware to the latest released versions Step 2 Install the License Key on the Library 3 If your license key is not already installed on the library install it now see Applying a License Key on page 83...

Page 100: ...y Q EKM server if DNS is enabled 4 Enter the port number for the primary Q EKM server into the Primary Q EKM port number text box The default port number is 3801 unless SSL is enabled If SSL is enable...

Page 101: ...written to non supported media is not encrypted Data written to encryption supported media in Q EKM supported tape drives will be encrypted unless data was previously written to the media in a non enc...

Page 102: ...a assigned to the partition Allow Application Managed Not for use with Q EKM Allows an external backup application to provide encryption support to all encryption capable tape drives and media within...

Page 103: ...customer contact information from the web client only but you can view it from the operator panel The paths to open the appropriate screens are as follows From the web client select Setup Notification...

Page 104: ...Capturing Snapshots of Library Information on page 326 Authentication includes a means to enter the login account name and password for the library Selecting the box enables use authentication Clearin...

Page 105: ...figuring the Library E mail Account on page 88 for information on how to configure the e mail account See Creating E mail Notifications on page 91 for information on setting up additional e mail notif...

Page 106: ...th E mail Notifications Each e mail notification includes an optional Comments text box you can use to enter important system configuration details such as the network environment or third party softw...

Page 107: ...your needs This section covers how to set up user accounts and authentication for both local and remote authentication Local Authentication vs Remote Authentication 3 Local authentication control is...

Page 108: ...and all of its partitions The library ships with a default administrative user account The user name for this account is admin and the password is password You cannot delete this user account or chang...

Page 109: ...ser Modifying Local User Accounts 3 After a local user account has been created administrative users can modify the account settings such as the password privilege level and partition access You canno...

Page 110: ...user account information on an LDAP server This must be done by the directory service provider For more information on working with local user accounts see About Local User Accounts on page 93 Using M...

Page 111: ...need to be assigned to partition related groups on the LDAP server The Login screen displays LDAP login options only when LDAP is enabled Configuring LDAP on the Library 3 Before configuring LDAP obta...

Page 112: ...e test is unsuccessful Operation Failed appears in the Progress Window Follow the instructions listed in the Progress Window to resolve any issues that occur during the operation After configuring LDA...

Page 113: ...ectory domain on the Windows 2003 server 2 At the command prompt enter dcpromo 3 Windows 2003 servers only Install Windows Support Tools on the Windows 2003 server as follows a Go to www microsoft com...

Page 114: ...RB5_NT_SRV_HST crypto RC4 HMAC NT mapUser ourrealm local computers kerbtest For Windows 2008 ktpass out library keytab princ library fqdn of library realm rndPass ptype KRB5_NT_SRV_HST crypto AES256 S...

Page 115: ...ate and time events take place and to set the time for automatic backup and restore functions At a minimum you should set the library s date and time as part of the initial library configuration The t...

Page 116: ...the Date Time screen When NTP is enabled you cannot manually configure date and time For more information on setting date and time manually see Setting the Date and Time Manually on page 100 You can e...

Page 117: ...ovide host connections to LTO 2 LTO 3 and LTO 4 FC drives The number of FC I O blades in any library configuration cannot exceed four and each FC I O blade in the library supports up to four FC tape d...

Page 118: ...as six ports Ports 1 and 2 are always target ports and are configurable Ports 3 through 6 are always initiator ports and are not configurable For information on viewing the current configured settings...

Page 119: ...as follows From the web client select Setup I O Blades Port Configuration From the operator panel select Setup I O Blades Port Configuration FC I O Blade Internal Virtual Port for Medium Changers 3 F...

Page 120: ...ured so that all target FC ports have access to all initiator ports For information on host port failover see Configuring FC Host Port Failover on page 113 The Setup Blade Channel Zoning screen on the...

Page 121: ...annel zoning save the library configuration For instructions on how to save the library configuration see Saving and Restoring the Library Configuration on page 329 The paths to open the appropriate s...

Page 122: ...e the host device name I O Blade the location of the FC I O blade in the library Status the online offine connectivity status of the host web client only Host Port the host port number WWPN the World...

Page 123: ...connection save the library configuration For instructions on how to save the library configuration see Saving and Restoring the Library Configuration on page 329 Creating an FC Host Connection 3 For...

Page 124: ...from the I O blade wait for the FC host to go offline and then continue to delete the FC host connection The paths to open the appropriate screens are as follows From the operator panel select Setup...

Page 125: ...r tape drive or controller device LUNs will need to be mapped to each WWPN for host servers that use multiple ports e g multi ported HBAs or multiple HBAs if access is desired via all the host server...

Page 126: ...the FC host to configure and proceed to the next screen The screen lists the available partitions and tape drives connected to the I O blade to which the FC host is attached For each available partit...

Page 127: ...and device s and configure the LUN number s Note A warning message will display if the command and control LUN CCL or another device is not mapped to LUN 0 zero LUN 0 is typically occupied by the com...

Page 128: ...hile the passive standby port is kept idle In addition channel zoning must be configured so that target ports 1 and 2 have access to all initiator ports ports 3 6 Setup I O Blades Channel Zoning If th...

Page 129: ...the library configuration For instructions on how to save the library configuration see Saving and Restoring the Library Configuration on page 329 The paths to open the appropriate screens are as foll...

Page 130: ...k Enable to make the port available for another failover or for reconfiguration as the active port Once the error is corrected and the link is enabled the port s state is online and the Intervention i...

Page 131: ...lowing parameters for the selected I O blade The level at which the data path is monitored between an I O blade and the FC tape drives connected to it The two levels are as follows Interface Test perf...

Page 132: ...from accessing the library This setting is enabled by default ICMP enables or disables external attempts to discover the library by pinging it by means of the Internet Control Message Protocol ICMP E...

Page 133: ...etting of the internal network using the Internal Network Configuration screen Select the new internal IP address from the list on the screen You can select from nine IP addresses The Internal Network...

Page 134: ...al serial number remains the same From the host application s perspective the replacement tape drive is the same as the original Manual Cartridge Assignment Administrative users can disable or enable...

Page 135: ...ystem settings include Users can configure only the Touch screen audio setting Administrative users can configure all the settings on the System Settings screen You cannot configure the system setting...

Page 136: ...open the appropriate screen is as follows From the operator panel select Tools Display Settings Registering the Library Registering the library activates the warranty After completing the initial set...

Page 137: ...the library for the first time using the default administrator account type admin in the User Name text box and password in the Password text box After you log on for the first time change the passwo...

Page 138: ...ctory service user name and password For more information on LDAP see Configuring LDAP on page 95 For more information on Kerberos see Configuring Kerberos on page 97 Logging Out Logging out secures t...

Page 139: ...e Location Coordinates This section describes the numbering system used to identify components of the library The library location coordinates contain the following digits Module Column Slot Figure 13...

Page 140: ...n module stacked directly below module 1 is number 2 and so on Columns 4 A storage column is a group of slots arranged vertically in the library Columns are represented by the second digit of a librar...

Page 141: ...rs can use commands on the web client and operator panel Operations menu to perform the following media operations Import data cartridges into the library Export data cartridges from the library Move...

Page 142: ...The Assign IE screen prompts you to use the operator panel to assign the cartridges to a specific partition or to the system partition The cartridges can be used only by the assigned partition Adminis...

Page 143: ...n appears do the following a Assign the cartridges to the appropriate partition by selecting a partition listed on the Assign IE screen The screen lists only the partitions to which you have been give...

Page 144: ...e web client select Operations Media Import From the operator panel select Operations Import Media For step by step procedures see the library s online Help To access the online Help system click the...

Page 145: ...d open the access door and manually insert directly into storage slots as many cartridges as you plan to use The cartridges will not go in all the way if they are inserted incorrectly After the initia...

Page 146: ...se the Move Media operation to move a single data cartridge between tape drives and slots within a partition This topic focuses on using the library user interface not the host application to move med...

Page 147: ...y I E station slots for removal from the library This topic focuses on using the library user interface not the host application to export media Using the library to export media may necessitate perfo...

Page 148: ...reens include information about the partition mode online or offline and the number of empty I E station slots The number of cartridges you can export is limited to the number of empty slots Media The...

Page 149: ...t back online after the operation is complete You will be asked to confirm that you want to take the partition offline You can select only partitions to which you have been given access Default tape d...

Page 150: ...tions to which you have been given access If the affected partition is online it will be taken offline before the unload operation is performed and brought back online after it is complete You need to...

Page 151: ...mode may affect the host application See your host application documentation for more information Details on changing the tape drive mode include The default tape drive mode is online You can select...

Page 152: ...e performing the operation needs cleaning the library will perform the move operation and then automatically clean the tape drive with a cleaning cartridge before informing the host application that t...

Page 153: ...cleaning cartridges from the I E station to designated cleaning slots For information on configuring cleaning slots see Configuring Cleaning Slots on page 71 For a description of AutoClean see About...

Page 154: ...a specific partition b Select Apply 3 Use the Import Cleaning Media screen on either the operator panel or the web client to import the cleaning cartridges into the library Follow the on screen promp...

Page 155: ...aning cartridges or free up cleaning slots for data storage After exporting cleaning cartridges you can reduce the number of configured cleaning slots The extra slots become available for use as stora...

Page 156: ...anel select Operations Export Cleaning Media For step by step procedures see the library s online Help To access the online Help system click the Help icon at the top right of the web client or operat...

Page 157: ...e cleaning cartridge back to the I E station slot and takes the partition back online For step by step procedures see the library s online Help To access the online Help system click the Help icon at...

Page 158: ...open and close sensors A secondary door located behind the I E station door acts as a redundant indicator as to whether the I E station is opened or closed When you are finished accessing the I E stat...

Page 159: ...ontrol module This in turn unlocks all remaining I E stations in the library allowing you to access all remaining access doors in the library The paths to open the appropriate screens are as follows F...

Page 160: ...are When performing a shutdown the library finishes all active commands received from the host application and does not process any new commands It shuts down all partitions and lowers the robot to th...

Page 161: ...for the control module and longer for the 14U and 23U library configurations If the Not Initialized message appears on the operator panel after the restart process is complete the library did not prop...

Page 162: ...n find information in the Reports and Tools menus Viewing Information About the Scalar i500 The About screen gives you a quick glance at your library settings From the web client you can view the Abou...

Page 163: ...drives partitions The paths to open the appropriate screens are as follows From the web client select Reports About Scalar i500 From the operator panel select Tools About Library Viewing System Infor...

Page 164: ...n the following resources Click on the item you want to view and the information appears in a box to the right of the library diagram Tape drives depending on the interface type the information provid...

Page 165: ...ration Viewing Network Settings The Network Settings report provides information on the following library network settings Network host name primary DNS alternate DNS IPv4 Settings Dynamic Host Config...

Page 166: ...name of the system being used to access the system Management interface user interface being used to access the system web client or operator panel The path to open the report from the web client is R...

Page 167: ...ed a tape from the slot Get Retries the number of times the picker had to perform a recovery operation to remove a tape from the slot Put Count the number of times the picker successfully placed a tap...

Page 168: ...he oldest information is replaced as new information is added Cleaning Log Shows all cleanings that have been performed in the library since firmware version 520G was installed When the log reaches it...

Page 169: ...ation is added This may affect how much historical data you can access The on screen report contains a chart and a data table When the log files are large it would take an excessively long time to loa...

Page 170: ...tween the tape drives in your library The following information is collected for each tape drive installed in the library Drive location module row Drive serial number Partition Megabytes read Megabyt...

Page 171: ...ault Line or Pie Type The chart type Select one of the following Rollup default Displays the Grouping on the x axis and the Attribute amount on the y axis Trend Shows how the Attribute amount changes...

Page 172: ...rts Advanced Reporting Drive Resource Utilization Configuring the Media Integrity Analysis Report 5 This report provides TapeAlert count for various combinations of tape drives tape cartridges and Tap...

Page 173: ...Alerts for the combination of Grouping and Attributes you selected default Trend Shows the occurrence of TapeAlerts over time Grouping Specifies which drive s or tape cartridge s on which to base the...

Page 174: ...he template from the drop down list and click Load Deleting a Template 5 To delete a template select the template from the drop down list and click Delete Loading and Reloading Advanced Reporting Data...

Page 175: ...Saving and E mailing Advanced Reporting Data 5 You cannot save the report as it appears on the screen but you can save or e mail the report data as a comma separated values csv file You can then impo...

Page 176: ...s the following FC I O blade information Location Library location coordinates of the blade module blade where blade is 1 for the top blade in the module and 2 for the bottom blade in the module Firmw...

Page 177: ...rt 0 125 On the web client if the port connection type is Point to Point or if the port is not in a ready state N A displays On the operator panel if the port is not in a ready state N A displays Requ...

Page 178: ...are upgrades but you need to make sure that the firmware you download is compatible with your library and tape drives Upgrading Library Firmware The library firmware upgrade operation allows you to up...

Page 179: ...ave upgraded the firmware save the library configuration again For more information see Saving and Restoring the Library Configuration on page 329 It is also a good idea to capture a snapshot of curre...

Page 180: ...an reconfigure your library s settings For more information see Saving and Restoring the Library Configuration on page 329 and Restoring the Library Configuration and Library Firmware on page 330 Note...

Page 181: ...ng the tape drives with the correct version of firmware For contact information see Getting More Information or Help on page 8 Details on using an image file to upgrade tape drive firmware include The...

Page 182: ...e PGA1 77BE If you need to downgrade LTO 4 tape drive firmware from level 82FB or higher to level 77BE or lower contact Quantum Technical Support for instructions and assistance Caution Before you upg...

Page 183: ...re image file to the library If you have multiple versions of FC tape drives installed in your library for example LTO 3 and LTO 4 you must upload a unique firmware image file for each version You can...

Page 184: ...vel tape drive firmware In addition you might want to delete a firmware image file if your library no longer contains a specific version of tape drives For example if you replace all LTO 2 tape drives...

Page 185: ...or you may not need to impact the status of the library at all Warning All libraries taller than 14U must be installed in a rack having a main protective earthing grounding terminal and power must be...

Page 186: ...hange Mode 2 For each partition that you want to take online click Online 3 Click Apply Warning Without tape drives tape cartridges or power supplies a control module weighs approximately 58 lbs An ex...

Page 187: ...g Library SCSI Cables to Hosts 7 Use this procedure along with Figure 16 and Figure 17 if you are installing a library that includes SCSI tape drives Warning All libraries taller than 14U must be inst...

Page 188: ...ary Scalar i500 User s Guide 173 Figure 16 Stand Alone 5U Control Module SCSI Cabling 1 Ethernet cable to customer network 2 GB Ethernet port 3 SCSI terminator 4 Power supply 5 Rear power switch 6 SCS...

Page 189: ...500 User s Guide 174 Figure 17 Multi Module SCSI Cabling 1 Module to module cable 2 Library control blade 3 GB Ethernet port 4 SCSI terminator 5 Power supply 6 Rear power switch 7 Power cords 8 SCSI c...

Page 190: ...module s top and bottom module terminator connector b If you need to add expansion modules to the control module remove the module terminator from the control module terminator connection that is clos...

Page 191: ...Power up the host system 8 Verify communication with all devices on the bus 9 Configure the library using the commands on the operator panel See configuration information in Configuring Your Library...

Page 192: ...Scalar i500 User s Guide 177 Figure 18 Stand Alone Control Module Fibre Channel Cabling 1 Ethernet cable to customer network 2 GB Ethernet port 3 Power supply 4 Rear power switch 5 Power cord 6 Fibre...

Page 193: ...calar i500 User s Guide 178 Figure 19 Multi Module Fibre Channel Cabling 1 Ethernet cable to network 2 GB Ethernet port 3 Power supply 4 Rear power switch 5 Power cords 6 Fibre cables to host 7 Module...

Page 194: ...nd one in the bottom terminator connector on the bottommost module Warning All libraries taller than 14U must be installed in a rack having a main protective earthing grounding terminal and power must...

Page 195: ...the power supply on the control module If redundant power supplies are used connect a power cord to each of the additional power supply outlets 7 Power on the library a Turn on the rear power switch...

Page 196: ...C I O blade Ports 1 and 2 on each FC I O blade are reserved for connection to hosts Ports 1 and 2 are always in target mode The other four ports 3 4 5 and 6 are always in initiator mode See Figure 20...

Page 197: ...User s Guide 182 Figure 20 FC I O Blade Use the following procedure along with Figure 21 if you are installing a library that includes FC tape drives that are connected to FC I O blades 1 Target port...

Page 198: ...Chapter 7 Installing Removing and Replacing Cabling the Library Scalar i500 User s Guide 183 Figure 21 FC With I O Blade Cabling...

Page 199: ...rminator 8 FC cable to host 9 Module to module cable 10 Ethernet cable to network 11 UPPER and LOWER Ethernet ports Warning All libraries taller than 14U must be installed in a rack having a main prot...

Page 200: ...n page 193 for best practices in routing the Ethernet cables 3 Remove and discard the necessary number of the black rubber protective covers from the ports on the FC I O blades 4 Carefully unwrap the...

Page 201: ...ule 10 Connect the module to module cable from the control module to the expansion module 11 Connect an Ethernet cable to the Gigabit GB Ethernet port on the Library Control Blade LCB for remote acces...

Page 202: ...sion module as the tape drive The 24 inch fibre cables are orange in color You will need to provide fibre cables long enough to connect a host or a SAN switch to a target port on an FC I O blade It is...

Page 203: ...Capacity Library Tape Drive I O Blade I O Blade Port 1 1 N A direct attached 1 2 N A direct attached 1 3 1 2 Port 3 1 4 1 2 Port 4 0 1 1 2 Port 5 0 2 1 2 Port 6 1 1 1 2 Port 3 1 2 1 2 Port 4 1 3 1 2 P...

Page 204: ...es taller than 14U must be installed in a rack having a main protective earthing grounding terminal and power must be supplied via an industrial plug and socket outlet and or an appliance coupler comp...

Page 205: ...the Library Scalar i500 User s Guide 190 Figure 22 Stand Alone Control Module SAS Cabling 1 Ethernet cable to network 2 GB Ethernet port 3 Power supply 4 Rear power switch 5 Power cord 6 SAS cable to...

Page 206: ...ibrary Scalar i500 User s Guide 191 Figure 23 Multi Module SAS Cabling 1 Module to module cable 2 Library control blade 3 GB Ethernet port 4 Power supply 5 Rear power switch 6 Power cords 7 SAS cables...

Page 207: ...in the top terminator connector on the topmost module and one in the bottom terminator connector on the bottommost module b If you need to add expansion modules to the control module remove the module...

Page 208: ...nfiguring Your Library on page 47 Cable Management Guidelines As the library expands to support larger configurations it is important to restrain and organize cables and power cords on the rear of the...

Page 209: ...and loop fastener Secures Ethernet cables to expansion modules 1 Push in clip to secure hook and loop fasteners to expansion modules 2 M5 thumbscrew For older library models without drilled holes for...

Page 210: ...the back of the expansion module for the hook and loop fastener This hole is located on the rear of the library about three inches from the top of the expansion module near the right side of the libr...

Page 211: ...rd into a bundle in the shape of a figure eight The bundle should be small enough to hold comfortably with one hand or about eight inches in length 7 Wrap the bundle with the hook and loop fastener Th...

Page 212: ...Chapter 7 Installing Removing and Replacing Cable Management Guidelines Scalar i500 User s Guide 197 Figure 24 Power Cord Management...

Page 213: ...he Ethernet cables with the fastener Ethernet cables and Ethernet hook and loop straps that are shipped with the library are blue in color Apply the following procedure to any library that contains at...

Page 214: ...e into the Ethernet port labeled LOWER 7 Open the wire saddle nearest the LCB place the Ethernet cable inside and snap the wire saddle shut 8 Repeat for the other wire saddle 9 If there is excess Ethe...

Page 215: ...Chapter 7 Installing Removing and Replacing Cable Management Guidelines Scalar i500 User s Guide 200 Figure 25 Ethernet Cable Management...

Page 216: ...lacing Cable Management Guidelines Scalar i500 User s Guide 201 Figure 26 shows how a 41U library would appear with power Ethernet and fibre cables installed and managed according to these guidelines...

Page 217: ...ontrol module and place it in the desired location 5 If you are placing the control module in a rack use the rack ears to fasten the control module to the rack For instructions see Installing the Bott...

Page 218: ...Configuration Use this procedure for installing a new multi module library A multi module library contains a control module and up to four expansion modules There are no restrictions on where the cont...

Page 219: ...ll of the modules you plan to install See Adding Removing and Replacing Power Supplies on page 281 for instructions on removing power supplies 4 Park the robot assembly in the control module Before un...

Page 220: ...hold it in place with one hand and using your other hand move the parking tab in a counter clockwise direction until it stops in the parked position The metal parking tab is located at the bottom of...

Page 221: ...dule Library Configuration Scalar i500 User s Guide 206 5 Remove and replace the cover plates if appropriate 1 Parking tab in parked position Caution Before removing the control module s bottom cover...

Page 222: ...the control module and the bottom plate of the expansion module located above the control module c If you plan to stack the control module at the bottom of the library and if an expansion module will...

Page 223: ...er s Guide 208 Installing the Expansion Module 7 Install the expansion module as follows 1 Open the expansion module s access door and raise the guide pin by pulling it up and turning it slightly as i...

Page 224: ...cated at the base of the back of the module Then lower the module s guide pin located at the base of the front of the module by turning it and pushing it down 4 Tighten all thumbscrews located at the...

Page 225: ...Chapter 7 Installing Removing and Replacing Installing a New Multi Module Library Configuration Scalar i500 User s Guide 210 1 Front Y rail 2 Rear Y rail 3 Y rail this end up 4 Squeeze here to release...

Page 226: ...r Y rail release mechanism which is located in the interior of the right side of the module Squeeze the handle of the Y rail release mechanism lift it out of its locked position and slide it downward...

Page 227: ...se the rack ears to fasten the control module to the rack 6 If not already installed install the library control blade LCB in the control module See Removing and Replacing the Library Control Blade an...

Page 228: ...d access doors 3 Add the tape drives to the modules For details see Adding Removing and Replacing Tape Drives on page 303 4 If your library contains FC I O blades install both the I O blades and the a...

Page 229: ...der to synchronize its logical inventory with the physical inventory of the library Adding Expansion Modules to an Existing Library Adding expansion modules to the library increases the number of data...

Page 230: ...control module can be installed in the library configuration However the recommended placement of the control module for library configurations up to 32U is on top of all installed expansion modules T...

Page 231: ...et and or an appliance coupler complying with IEC 60309 or an equivalent national standard and having a protective earth ground conductor with a cross sectional area of at least 1 5 mm2 14 AWG To ensu...

Page 232: ...assembly must be placed in the control module a Open the I E station and access doors of each module b Using your hands gently lift the robot assembly into the control module The robot assembly shoul...

Page 233: ...r i500 User s Guide 218 6 Remove all power supplies from each module 7 Remove all tape drives from each module Unstacking the Existing Modules 7 Unstack the modules as follows 1 Starting with the topm...

Page 234: ...ule Squeeze the handle of the Y rail release mechanism lift it and release it so that it locks into place b From the rear of the library find the rear Y rail release mechanism located in the interior...

Page 235: ...Chapter 7 Installing Removing and Replacing Adding Expansion Modules to an Existing Library Scalar i500 User s Guide 220 1 Front Y rail 2 Rear Y rail 3 Y rail this end up 4 Squeeze here to release...

Page 236: ...Adding Expansion Modules to an Existing Library Scalar i500 User s Guide 221 3 Remove the rack ears that fasten the module to the rack 4 Loosen the thumbscrews located at the base of the front and re...

Page 237: ...oors of the module beneath it 6 From the front of the library slide the entire module toward you and lift it off of the module below it 7 Repeat these steps for each module that you need to remove Ins...

Page 238: ...between expansion modules remove both the top and bottom plates of the control module Also remove the top plate of the expansion module located below the control module and the bottom plate of the exp...

Page 239: ...n expansion module 5U 14U 23U 32U 41U cover plate cover plate NEW Expansion Module cover plate Control Module Control Module cover plate Control Module Expansion Module Expansion Module cover plate Co...

Page 240: ...an Existing Library Scalar i500 User s Guide 225 3 Open the expansion module s access door and raise the guide pin by pulling it up and turning it slightly as if it were a screw Otherwise the guide pi...

Page 241: ...at the base of the front of the module and the two thumbscrews located at the base of the back of the module Then lower the module s guide pin located at the base of the front of the module by turning...

Page 242: ...Chapter 7 Installing Removing and Replacing Adding Expansion Modules to an Existing Library Scalar i500 User s Guide 227 1 Front Y rail 2 Rear Y rail 3 Y rail this end up 4 Squeeze here to release...

Page 243: ...s it will go c From the back of the library find the rear Y rail release mechanism which is located in the interior of the right side of the module Squeeze the handle of the Y rail release mechanism l...

Page 244: ...ibrary 7 Prepare to use the library as follows 1 Add the tape drives to the modules For details see Adding Removing and Replacing Tape Drives on page 303 2 Add the power supplies For details see Addin...

Page 245: ...the robot assembly a Gently raise the robot assembly so that it no longer rests on the parking tab b With your free hand move the parking tab in a clockwise direction until it stops in the unparked p...

Page 246: ...ta cables and module to module cables Make sure the module terminators are installed at the top and bottom of the stack of modules For cabling instructions see Cabling the Library on page 172 7 Power...

Page 247: ...n module from the library There are some configuration settings to take into account when removing an expansion module from an existing library COD licenses remain the same After the expansion module...

Page 248: ...nnect all power cords network data cables and module to module cables from each module you will be removing Warning All libraries taller than 14U must be installed in a rack having a main protective e...

Page 249: ...nto the control module The robot assembly should glide slowly and with some resistance c After raising the robot assembly to the approximate middle of the control module hold it in place with one hand...

Page 250: ...Guide 235 6 Remove all power supplies from each module that you intend to remove For details see Adding Removing and Replacing Power Supplies on page 281 7 Remove all tape drives from each module tha...

Page 251: ...on Module 7 To remove the expansion module 1 For each module that you plan to remove open the I E station and access doors of each module 2 Disengage the Y rails so the modules can be unstacked safely...

Page 252: ...r 7 Installing Removing and Replacing Permanently Removing Expansion Modules From an Existing Library Scalar i500 User s Guide 237 1 Front Y rail 2 Rear Y rail 3 Y rail this end up 4 Squeeze here to r...

Page 253: ...it so that it locks into place b From the rear of the library find the rear Y rail release mechanism located in the interior of the right side of the module Squeeze the handle of the Y rail release me...

Page 254: ...g Removing and Replacing Permanently Removing Expansion Modules From an Existing Library Scalar i500 User s Guide 239 5 Loosen the two thumbscrews located at the base of the back of the module 1 Thumb...

Page 255: ...top of the library and if an expansion module will be located below it remove the control module s bottom cover plate and the expansion module s top plate b If you plan to stack the control module be...

Page 256: ...rary Configuration 7 Prepare to use the new library configuration as follows 1 Ensure that the Y rails are properly aligned and the thumbscrews are tightened 5U 14U 23U 32U cover plate cover plate Con...

Page 257: ...r 7 Installing Removing and Replacing Permanently Removing Expansion Modules From an Existing Library Scalar i500 User s Guide 242 1 Front Y rail 2 Rear Y rail 3 Y rail this end up 4 Squeeze here to r...

Page 258: ...s far as it will go b From the back of the library find the rear Y rail release mechanism which is located in the interior of the right side of the module Squeeze the handle of the Y rail release mech...

Page 259: ...Removing and Replacing Power Supplies on page 281 4 Add the LCB to the control module For details see Removing and Replacing the Library Control Blade and LCB Compact Flash Card on page 276 5 If your...

Page 260: ...move the parking tab in a clockwise direction until it stops in the unparked position When in the correct position the parking tab is removed completely from the interior of the module and will not ac...

Page 261: ...all power cords network data cables and module to module cables Make sure the module terminators are installed at the top and bottom of the stack of modules For cabling instructions see Cabling the L...

Page 262: ...applied one or more license keys to the original control module you will need to replace each license key and apply it to the new control module For more information see Adding or Upgrading Licensabl...

Page 263: ...odule that you intend to remove For details see Adding Removing and Replacing Power Supplies on page 281 4 Remove all tape drives from each module that you intend to remove For details see Adding Remo...

Page 264: ...Gently lower the robot assembly to rest on the parking tab Caution The library will not be able to locate tape cartridges that are removed from one partition and returned to a different partition The...

Page 265: ...alar i500 User s Guide 250 7 If there are expansion modules stacked above the control module remove them now Removing the Control Module 7 1 Starting with the topmost module of your library open the I...

Page 266: ...il release mechanism lift it and release it so that it locks into place b From the rear of the library find the rear Y rail release mechanism located in the interior of the right side of the module Sq...

Page 267: ...Control Module Scalar i500 User s Guide 252 3 Remove the rack ears that fasten the module to the rack 4 Loosen the thumbscrews located at the base of the front and rear of the module 1 Front Y rail 2...

Page 268: ...Chapter 7 Installing Removing and Replacing Replacing the Control Module Scalar i500 User s Guide 253...

Page 269: ...door and raise the guide pin by pulling it up and turning it slightly as if it were a screw Otherwise the guide pin may scratch the front doors of the module beneath it 6 Slide the entire module towar...

Page 270: ...e at the bottom of the library and if an expansion module is located above it remove the control module s top cover plate 4 Remove the LCB from the control module and set it aside The LCB stores infor...

Page 271: ...crews located at the base of the back of the module Then lower the module s guide pin located at the base of the front of the module by turning it and pushing it down 9 Stack all expansion modules if...

Page 272: ...he module Squeeze the handle of the Y rail release mechanism lift it out of its locked position and slide it downward as far as it will go 11 Unpark the robot assembly a Gently raise the robot assembl...

Page 273: ...in a clockwise direction until it stops in the unparked position When in the correct position the parking tab is removed completely from the interior of the module and will not accidentally swing int...

Page 274: ...and Adding Removing and Replacing the I O Fan Blade on page 317 6 Connect all power cords network data cables and module to module cables Make sure the module terminators are installed in their previ...

Page 275: ...ng your I E station export all the tape cartridges from your library Delete all partitions Delete all cleaning slots Set the number of I E station slots to six Note The maximum number of expansion mod...

Page 276: ...you intend to remove For details see Adding Removing and Replacing Tape Drives on page 303 5 If your library contains FC I O blades remove both the I O blades and the accompanying fan blades from the...

Page 277: ...al parking tab is located at the bottom of column 1 d Gently lower the robot assembly to rest on the parking tab Caution The library will not be able to locate tapes that are removed from one partitio...

Page 278: ...Chapter 7 Installing Removing and Replacing Replacing an Expansion Module Scalar i500 User s Guide 263 1 Parking tab in parked position...

Page 279: ...xpansion Module 7 1 Starting with the topmost module of your library open the I E station and access doors of each module 2 Disengage the Y rails so the modules can be unstacked safely Caution Before...

Page 280: ...Chapter 7 Installing Removing and Replacing Replacing an Expansion Module Scalar i500 User s Guide 265 1 Front Y rail 2 Rear Y rail 3 Y rail this end up 4 Squeeze here to release...

Page 281: ...ks into place b From the rear of the library find the rear Y rail release mechanism located in the interior of the right side of the module Squeeze the handle of the Y rail release mechanism lift it a...

Page 282: ...apter 7 Installing Removing and Replacing Replacing an Expansion Module Scalar i500 User s Guide 267 5 Loosen the two thumbscrews located at the base of the back of the module 1 Thumbscrews behind doo...

Page 283: ...expansion module located below the control module and the bottom plate of the 9U expansion module located above the control module c If you plan to stack the control module at the bottom of the librar...

Page 284: ...talling Removing and Replacing Replacing an Expansion Module Scalar i500 User s Guide 269 4 Lift the new expansion module and from the front of the library place it in the desired location 1 Guide pin...

Page 285: ...e front of the module and the two thumbscrews located at the base of the back of the module Then lower the module s guide pin located at the base of the front of the module by turning it and pushing i...

Page 286: ...Chapter 7 Installing Removing and Replacing Replacing an Expansion Module Scalar i500 User s Guide 271 1 Front Y rail 2 Rear Y rail 3 Y rail this end up 4 Squeeze here to release...

Page 287: ...t it out of its locked position and slide it downward as far as it will go b From the back of the library find the rear Y rail release mechanism which is located in the interior of the right side of t...

Page 288: ...ition the parking tab is removed completely from the interior of the module and will not accidentally swing into the path of the robot c Gently release the robot assembly It will lower to the bottom m...

Page 289: ...e the 9U Expansion Module 7 1 Close the library s I E station and access doors 2 Add the tape drives to the modules For details see Adding Removing and Replacing Tape Drives on page 303 3 Add the powe...

Page 290: ...page 276 6 Connect all power cords network data cables and module to module cables Make sure the module terminators are installed at the top and bottom of the stack of modules For cabling instructions...

Page 291: ...If you replace the compact flash card then you need to reconfigure your library Replacing the LCB and LCB Compact Flash Card7 These instructions explain how to remove the existing LCB and existing LC...

Page 292: ...ew LCB 7 Insert the new LCB into the vacant LCB slot on the back of the library When inserting the new LCB into the slot be sure that the LCB LEDs are located at the top of the blade and that the latc...

Page 293: ...te the next few screens to configure the host name and IP address es for your library You are prompted to choose whether to enable IPv6 When you are finished configuring click Apply A progress window...

Page 294: ...Required tools None 1 Power off the library 2 Access the back of the library and locate the existing LCB 3 Disconnect all cables from the existing LCB You may want to label each cable that is connect...

Page 295: ...the new LCB with existing LCB compact flash card into the vacant LCB slot on the back of the library When inserting the new LCB into the slot be sure that the LCB LEDs are located at the top of the bl...

Page 296: ...on the front of the control module provides power to all control module and 9U expansion module power supplies You can also turn off library power using the web client if necessary Adding a Redundant...

Page 297: ...the power supply s power using the switch on the rear of the power supply 8 Check the status of the power supply s LEDs The top green LED and the blue LED should be solidly lit 9 Power on the library...

Page 298: ...uration on page 329 2 If the library does not use a second redundant power supply power off the library 3 Access the back of the library and locate the power supply that you want to replace 4 Turn off...

Page 299: ...in how to install your stand alone library into a rack and how to install additional modules into an existing rack Installing the modules into the rack requires at least two people Warning Under no ci...

Page 300: ...tom module in the rack It includes rack ears for additional security You need one rack ear kit for each additional module Each rack ear kit contains the supplies to install right and left rack ears on...

Page 301: ...ing Installing the Library in a Rack Scalar i500 User s Guide 286 Rack ear left Holds the modules in the rack 1 Rack ear right Holds the modules in the rack 1 Rack shelf left Secures the modules in th...

Page 302: ...ser s Guide 287 Table 9 Rack Ear Kit Contents Rack shelf right Secures the modules in the rack 1 Component Description Quantity Required Nut clip Used in racks with square holes 4 Cage nut Used in rac...

Page 303: ...ith the installation of the rackmount kit and the modules that you plan to add to the rack 3 Consider removing the front and back doors of the rack to obtain full access to the mounting holes and othe...

Page 304: ...markers which is usually a comfortable height for reading the operator panel Remember the control module can be placed anywhere within the library configuration above below or between any expansion m...

Page 305: ...t shelves into the rack so that they are level with one another a Install the shelf s rear studs in the rack s rear mounting holes b Position the shelf to the appropriate side of the rack right or lef...

Page 306: ...nting holes pull the front of the shelf toward you to extend it to the necessary length Hold the base of the shelf with one hand and pull the extensible part of the shelf with your other hand g Insert...

Page 307: ...n this chapter that explain how to install modules and libraries These related sections contain important information on how to prepare the module safely and correctly for installing in a rack includi...

Page 308: ...nt shelves From the front of the rack lift the module onto the shelf and gently slide it into the rack Slide the module to the back of the rack so that the front of the module is flush with the mounti...

Page 309: ...r open open the left door the access door of the module and locate the slot in the lower left corner of the module The flexible door hinge allows the door to be pulled away from the module providing a...

Page 310: ...the library 8 Cable your library as necessary following the instructions provided in Cabling the Library on page 172 9 Power on the library Installing Additional Modules Into the Rack 7 All modules th...

Page 311: ...tion on the rack For example if the expansion module s rack ears are located at 1U and 2U then the nut clips or cage nuts should be installed at 10U and 11U Next determine which holes you must use wit...

Page 312: ...holes After the nut clip is installed you can slide it up and down the mounting holes if necessary Installing cage nuts a Hold the cage nut so that its hinges face outside the rack and so that its hi...

Page 313: ...that it is parallel with the module below it and slide it into place 6 Lower the module s guide pin by turning it and pushing it down 7 Secure the module to the module beneath it by tightening the thu...

Page 314: ...Chapter 7 Installing Removing and Replacing Installing the Library in a Rack Scalar i500 User s Guide 299 1 Control module front 2 Thumbscrews 3 Control module rear...

Page 315: ...E station door At the lower right corner of the module is a vertical slot Insert the hinge of the right rack ear into the slot and then position the holes of the rack ear flush with the rack rail b U...

Page 316: ...ss the slot located in the lower left corner of the module The flexible door hinge allows the door to be pulled away from the module providing access to the slot b Install the left rack ear in the sam...

Page 317: ...the Library in a Rack Scalar i500 User s Guide 302 10 Close the module s doors 11 Reinstall the tape drives to the library 12 Cable your library as necessary following the instructions provided in Ca...

Page 318: ...ot Using the guide rails on both the tape drive and in the tape drive slot slowly slide the tape drive into the slot The tape drive must be level to slide in smoothly 4 Tighten the tape drive s thumbs...

Page 319: ...to change the button status to Online 10 If necessary update drive firmware by following the instructions provided in Updating Library and Tape Drive Firmware on page 163 The library can use the driv...

Page 320: ...problems with one that is currently in use You can remove a tape drive while the library is powered on Do not however remove a tape drive that is currently in use Required tools None 1 Prepare host ap...

Page 321: ...ownloading firmware the green LED is solidly lit for three seconds and then blinks twice Firmware begins to download as soon as the library detects a new tape drive Firmware downloads may take more th...

Page 322: ...that cools the FC I O blade The fan blade is installed to the right of the I O blade in the expansion module Each expansion module has four bays and can accommodate two FC I O blades and two fan blad...

Page 323: ...stalling Removing and Replacing Adding Removing and Replacing FC I O Blades Scalar i500 User s Guide 308 Figure 31 FC I O Blade and Fan Blade Bays in Expansion Module 1 FC I O blade 2 Fan blade 3 Expa...

Page 324: ...an Ethernet cable to the Ethernet port labeled Lower in the lower right corner of the expansion module Connect the other end of the cable to a port in the Ethernet hub on the LCB If the FC I O blade i...

Page 325: ...e installing two FC I O blades in an expansion module install the lower one first 7 Make sure cover plates are installed over any unused bays in the expansion module 8 Connect the library and tape dri...

Page 326: ...To enable host port failover you must configure target ports 1 and 2 on the I O blade as point to point connections Setup I O Blades Port Configuration For more information see Configuring FC Host Por...

Page 327: ...slots in the bay The status LEDs must be at the bottom 5 Evenly apply pressure to both sides of the blade and slide it into the expansion module until the latch hooks begin to move towards the middle...

Page 328: ...el the blade pins connect with the expansion module s backplane as the blade locks into place 6 Remove the necessary number of the black rubber protective covers from the ports on the FC I O blades wh...

Page 329: ...Chapter 7 Installing Removing and Replacing Adding Removing and Replacing FC I O Blades Scalar i500 User s Guide 314 1 Latch hooks locked 2 FC I O blade 3 Cover plate on empty bay 4 FC I O blade LEDs...

Page 330: ...Tag and disconnect all FC cables from the FC I O blade 3 Lift the latch hooks out of the locked position and push them up You will feel the FC I O blade unplug from the expansion module s backplane 4...

Page 331: ...remove the old FC I O blade following the directions in Removing an FC I O Blade on page 315 3 Press up and out to open the latch hooks on each side of the replacement FC I O blade 4 Carefully align t...

Page 332: ...FC I O blades and two fan blades The recommended order of installing the FC I O blade and fan in the expansion module is starting from the bottom two bays and moving up Note The LEDs for the FC I O bl...

Page 333: ...fan blade to your library You can add an I O fan blade while the library is powered on Required tools None 1 Access the back of the expansion module 2 Remove the cover plate from blade bay to the rig...

Page 334: ...n Blade 7 These instructions explain how to remove an I O fan blade from your library You can remove an I O fan blade while the library is powered on Required tools None 1 Access the back of the expan...

Page 335: ...ne so remove the old I O fan blade following the directions in Removing an I O Fan Blade on page 319 3 Press up and out to open the latch hooks on each side of the replacement I O fan blade 4 Carefull...

Page 336: ...power to each power supply on the back of the library 6 Install the orange robot restraint assembly that secures the robot to the floor of the library The robot restraint assembly was part of the pac...

Page 337: ...shelves for use in the new location 11 Place the module in the bottom of the shipping carton 12 Reinstall the tape drives in the module 13 Complete the packing For further details see the Unpacking I...

Page 338: ...tion technology to alert you of problems as soon as they occur The library performs numerous self tests to monitor the library s temperature voltage and currents and standard library operations It per...

Page 339: ...list is a brief description of the error condition captured by the RAS ticket The All RAS Tickets screen allows you to view RAS ticket details and navigate to ticket resolution information If you want...

Page 340: ...All RAS Tickets screen appears 3 Identify the RAS ticket you want to resolve 4 Click Resolve The Ticket Resolution window appears This window contains information on how to resolve the ticket 5 Revie...

Page 341: ...pture Snapshot file from both the operator panel and the web client On the web client you can also download the Capture Snapshot file to a computer You cannot download Capture Snapshot files from the...

Page 342: ...configuration record can be saved or e mailed to a specified e mail address Information in the library The configuration record includes Product information vendor model product ID product version lib...

Page 343: ...ecord 8 Administrative users can use the Tools Email Configuration Record screen on the web client to e mail the library configuration record Do not enter more than one e mail address in the E mail Ad...

Page 344: ...en it is in a known working state In the event of a hardware failure the saved configuration can be used to restore the configuration after hardware repairs are made Before initiating a firmware upgra...

Page 345: ...ation is available only on the web client The path to open the appropriate screen is From the web client select Tools Save Restore Configuration Troubleshooting Library Not Ready Messages The operator...

Page 346: ...he library generates a RAS ticket whenever the library enters a not ready state The RAS ticket may provide information that can help you troubleshoot the problem See Viewing RAS Tickets on page 324 fo...

Page 347: ...page 104 To prevent this do the following Ensure that host mapping is enabled see Enabling Disabling FC Host Mapping on page 107 Assign each medium changer a unique LUN and map each one to the approp...

Page 348: ...nt Identify Drives screen lists the following information for each tape drive Location coordinates Mode status online offline State ready not ready Drive type Protocol Control path tape drive status y...

Page 349: ...k of the selected tape drives Only tape drives in a ready state will flash If you have selected a specific partition or have only one partition configured all the green LEDs on the tape drives within...

Page 350: ...want to take the tape drive and partition offline Tape drive logs adhere to the following naming convention UDS_ID_SN dmp where ID identifies the tape drive coordinate location within the library and...

Page 351: ...he tape drive sled from which you want to retrieve logs A Save dialog allows you to specify where you want to save the tape drive sled log files file For detailed step by step instructions see your li...

Page 352: ...irmware must be configured to stop monitoring the blade Administrative users can perform this operation by selecting the FC I O blade and performing the remove blade operation on the Setup Blade Contr...

Page 353: ...of communication with connected hosts The screen will display a warning message about the communication loss and ask you to confirm that you want to proceed Note This operation should not be performed...

Page 354: ...information can help you isolate the source of an issue such as a library device or host application You can select any configured FC I O blade in the library and display a list of associated library...

Page 355: ...t prohibits the library from generating RAS tickets The following components of the library have LEDs Library Control Blade LCB FC I O Blade FC I O Fan Blade Tape drives Power supplies Some of these c...

Page 356: ...esents Blade Status Green Library Application Code status Solid on solid off Library application code not operating Solid on for 3 seconds then blinks twice Blade firmware is downloading 1 blink per s...

Page 357: ...I O blade shows the current state of an FC link and indicates whether or not the link is ready to transmit commands The link LED for an FC I O blade fibre port is located either below or above the por...

Page 358: ...time they turn off until the port transmitter is enabled and link is acquired FC I O Fan Blade LED 8 RAS tickets typically report problems related to fan blades Use table 14 to interpret fan blade ac...

Page 359: ...error codes and TapeAlerts By observing the blinking pattern of LEDs on tape drives however you can discern which operation the tape drive is currently performing Figure 32 shows where the tape drive...

Page 360: ...ity Solid on solid off Tape drive s main processor is not operating 1 blink per second Normal operation 2 quick blinks within 1 25 seconds then on solid for 1 25 seconds repeat Tape drive sled firmwar...

Page 361: ...e Table 17 to interpret power supply activity LED Color Represents Fibre Port Link Status Green LIP and activity Solid on Loop initialization protocol LIP has occurred Blinks at regular intervals Host...

Page 362: ...itive number For example expansion module 2 is the second expansion module beneath the control module while expansion module 2 is the second expansion module above the control module Each module can h...

Page 363: ...complete for a maximum configured library that includes five modules five I E stations and 18 drives The Robot test evaluates the basic functionality of the library robotics assembly including the pi...

Page 364: ...station slot When you close the I E station the Assign IE screen appears if the Manual Cartridge Assignment setting is enabled on the operator panel System Settings screen Tools System Settings Assign...

Page 365: ...on of a log following an IVT run The paths to open the appropriate screens are as follows From the web client select Reports Log Viewer Installation Verification Test Summary Log From the web client s...

Page 366: ...moves during the demonstration When you close the I E station the Assign IE screen appears if the Manual Cartridge Assignment setting is enabled on the operator panel System Settings screen Tools Sys...

Page 367: ...on the screen The screen is only accessible from the operator panel The path to open the appropriate screen is From the operator panel select Tools Internal Network Library Diagnostics The Diagnostic...

Page 368: ...Tools Diagnostics Q EKM Path Diagnostics The Q EKM Path Diagnostics consists of a series of tests between a selected tape drive and the primary and secondary Q EKM servers It is a good idea to test e...

Page 369: ...the selected partition will be taken offline 3 Click OK to start the diagnostics The Progress Window appears The Progress Window contains information on the action elapsed time and status of the requ...

Page 370: ...tegories Drive Tests Tests any tape drive and does not require you to use a scratch tape Media Tests Tests only IBM tape drives and requires you to insert a scratch tape in the top I E station slot to...

Page 371: ...that drive hardware is working properly Read Write Test 8 Reads and writes 96 wraps worth of data in each of the scratch tape s four data sections During the test the drive overwrites the data on the...

Page 372: ...een is as follows From the web client select Tools Diagnostics Drives Media Tests Robotics Diagnostics The Robotics diagnostics currently include only one test the Get Put Test Get Put Test 8 The Get...

Page 373: ...is section discusses these types of items in general terms See Library Specifications on page 363 for information on what type of tape cartridges are supported for each drive type Handling Cartridges...

Page 374: ...ridges at room temperature for the same amount of time they were exposed to extreme temperatures or 24 hours whichever is less Do not place cartridges near sources of electromagnetic energy or strong...

Page 375: ...9 3 of 9 type barcodes The supported tape cartridge barcode formats are as follows Standard Six Six character barcode number with or without a one or two character media ID for example XXXXXXL4 or XXX...

Page 376: ...XXXXXXXXXXXL3 If a media ID is not included the label must have a five to 16 character barcode for example XXXXXXXXXXXXXXXX Quantum supplied barcode labels provide the best results Barcode labels from...

Page 377: ...ou can attach All barcode labels must be applied to the front of a cartridge Peel off the label and place it on the cartridge Verify that the label is oriented so that the numbers appear above the bar...

Page 378: ...y in LTO 3 drives LTO 2 read write in LTO 2 and LTO 3 drives read only in LTO 4 drives LTO 3 read write in LTO 3 and LTO 4 drives supports write once read many WORM functionality LTO 4 read write in L...

Page 379: ...pports the following browsers Firefox version 1 0 6 and above Microsoft Internet Explorer version 6 0 and above Library Robot Control Logical Unit Number LUN Connectivity Native drive interface Power...

Page 380: ...any library configuration For more information about these slots see Unused Slots on page 131 5U 14U 23U 32U 41U Maximum Available Storage Slots Including I E Station Slots 41 133 225 317 409 I E Sta...

Page 381: ...emperatures not necessarily to ambient room temperatures Airflow restrictions or other heat generating equipment within the rack enclosure may cause a rise over ambient room temperatures Operating Non...

Page 382: ...y are listed below in inches in Library Configuration Rack Height Maximum Physical Height in 5U control module 5U 8 61 5U control module 1 9U expansion module 14U 24 36 5U control module 2 9U expansio...

Page 383: ...put BTU hr is listed below Figure 33 on page 370 on page 281 shows the typical and maximum library power consumption Watts and heat output BTU hr and Figure 34 on page 371 shows the library typical an...

Page 384: ...um 3 Drive Sled Module SCSI 27 92 UDS3 IBM Ultrium 3 Drive Sled Module Fibre Channel 29 97 UDS3 IBM Ultrium 4 Drive Sled Module SCSI 40 135 UDS3 IBM Ultrium 4 Drive Sled Module Fibre Channel 42 143 UD...

Page 385: ...cifications Library Power Consumption and Heat Output Scalar i500 User s Guide 370 Figure 33 Library Power Consumption and Heat Output Heat Output BTU hr Power Consumption Watts Number of Drives Maxim...

Page 386: ...Library Specifications Library Power Consumption and Heat Output Scalar i500 User s Guide 371 Figure 34 Library Current Draw Current 220V Amps Current 110V Amps Number of Drives Maximum Current Typic...

Page 387: ...ir descriptions Support for specific TapeAlert flags may vary based on tape drive type and firmware revision Not all tape drives support every TapeAlert Consult your tape drive SCSI manual for more in...

Page 388: ...d error W The operation has stopped because an error has occurred while reading or writing data which the drive cannot correct The drive had a hard read or write error 4 Media C Your data is at risk 1...

Page 389: ...emoval prevented I You cannot eject the cartridge because the tape drive is in use Wait until the operation is complete before ejecting the cartridge Manual or software unload attempted when prevent m...

Page 390: ...ading Manual or forced eject while drive actively writing or reading 17 Read only format W You have loaded a cartridge of a type that is read only in this drive The cartridge will appear as write prot...

Page 391: ...se a cleaning cartridge Check the tape drive user s manual for device specific cleaning instructions The drive is ready for a periodic cleaning 22 Expired cleaning media C The last cleaning cartridge...

Page 392: ...ck the enclosure user s manual for instructions on replacing the failed power supply Redundant power supply unit failure inside the tape drive enclosure or rack subsystem 28 Power consumption W The ta...

Page 393: ...start the operation Error recovery action 34 Microcode update fail W The microcode update has failed because you have tried to use the incorrect microcode for this tape drive Obtain the correct microc...

Page 394: ...rrupted File search performance will be degraded The tape directory can be rebuilt by reading all the data Error prevented the tape directory being updated on unload 52 Tape system area write failure...

Page 395: ...plier help line The drive is unable to unload the medium 57 Automation interface failure C The tape drive has a problem with the automation interface 1 Check the power to the automation system 2 Check...

Page 396: ...d to store data i e audio video grade media should not be used 60 WORM medium overwrite attempted W An attempt had been made to overwrite user data on a WORM medium 1 If a WORM medium was used inadver...

Page 397: ...multiple communicating ports in a loop Two or more ports can interconnect but only two ports can communicate simultaneously Arbitration The submission of a request to gain access to an arbitrated loo...

Page 398: ...Interface A method of interfacing with a file system in which the user types commands using a specific command syntax from a command line COD Capacity on Demand A library feature that allows users to...

Page 399: ...y component The address is specified in programming logic rather than on the physical location of a component within a library When a logical library is used the logical element ID masks the physical...

Page 400: ...rary storage context fiducials may be fiducial labels or fiducial tabs allowing reliable identification of cartridge magazines and drive sleds including both location and media domain information In t...

Page 401: ...point of reference for the position of other library components Home position is used as a basis for calibration Host In general a host is a computer or program that contains data and provides service...

Page 402: ...ry Control Module See Control module License key An absolute value that can only increase a licensed feature For example a license key can be applied to the library to enable unlicensed slots Logical...

Page 403: ...he point to point or fabric topology It is identified by a world wide name NL_Port Node Loop Port It has the capability to communicate over both FC AL hubs and through F_Ports O Online A status for a...

Page 404: ...addressed to support detection of hardware configuration compatibility issues and persistence across FRUs RAS ticket A ticket that alerts service personnel and customers of an issue with the library...

Page 405: ...s environment Snapshot A rapid point in time image of a volume created initially on the same disk as the original by duplicating metadata rather than copying the full data set Snapshots are often used...

Page 406: ...lications Topology The logical and or physical arrangement of stations on a network Trap An SNMP alert that is sent when predefined conditions are met For example an error trap tests for an error cond...

Page 407: ...integral to Fibre Channel operations WWPN World Wide Port Name The WWPN is a 64 bit hard coded address for each port on an FC connected device It is used to identify available SAN devices at end point...

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