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Chapter 8 Troubleshooting
Saving and E-mailing the Library Configuration Record
Scalar i500 User’s Guide
327
On the web client, ensure that the library e-mail account is appropriately
configured before you perform the Capture Snapshot operation, so that
the library can send Capture Snapshot files to the recipient. If the library
e-mail account address is not configured, an error appears. For
information on setting up the e-mail account, see
Configuring the Library
E-mail Account
on page 88.
The paths to open the appropriate screens are as follows:
• From the web client, select
Tools > Capture Snapshot.
• From the operator panel, select
Tools > Capture Snapshot.
Saving and E-mailing the Library Configuration Record
The library configuration record is a text file that contains details about
the library’s configuration. The configuration record can be saved or
e-mailed to a specified e-mail address.Information in the library. The
configuration record includes:
• Product information—vendor, model, product ID, product version
(library firmware version), and serial number.
• Capacity on Demand (COD) license information—licensed slots and
expiration date.
• Module information—vendor, module type, module serial number,
and module location coordinates.
• Tape drive information:
• SCSI tape drives—partition name, number of tape drives in
partition, drive location, SCSI element address, online status,
active status, ready state, vendor, model, serial number, tape
drive firmware version, drive type, logical serial number,
interface type, SCSI ID, and LUN.
• Fibre Channel (FC) tape drives—partition name, number of tape
drives in partition, drive location, SCSI element address, online
status, active status, ready state, vendor, model, serial number,
tape drive firmware version, drive type, logical serial number,
interface type, world wide name (WWN) loop ID, topology,
speed, and actual speed.