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10 Maintaining the Access Point
226
Installation and Configuration Guide, (CQW-AP108AG)
When the distribution is complete, the message Software Distribution is Complete is displayed,
regardless of whether the distribution was successful. If a portal AP is not included in the
download, then all services restarted automatically after the distribution.
Image Recovery
During the upgrade process, care is taken to validate the image integrity and compatibility with AP
hardware. If a new image is successfully upgraded but fails to initialize during subsequent reboot,
AP automatically performs a “safe” boot from the backup partition.
Common Problems and Solutions
Table 15 lists common problems that can occur along with recommended solutions.
Done. Rebooting...
The flashing is complete and the AP is rebooting.
Status
Explanation
Table 15:
Common Problems and Solutions
Symptom
Problem
Solution
AP power and Ethernet
Link LEDs are off.
Power is off or unconnected.
Check the power connection to make sure
it is plugged in. Also check the power
outlet. If necessary, plug some other
appliance into the outlet to verify power.
AP power LED is on,
but the Ethernet Link
LED is off.
Ethernet cable is unconnected or
unable to access the LAN.
Check the Ethernet cable connection
between the AP and network port.
Make sure to use a regular CAT-5
standard Ethernet cable, and not a
crossover cable (usually used for uplinks
between switches and routers). If in
doubt, swap the cable for a known,
working cable.
If the port is non-functional, it may be
necessary to use another working network
port.
Unable to configure the
Access Point through the
web browser interface.
Computer is unable to reach the
Access Point over the Local
Area Network (LAN).
Check to make sure the Access Point
power LED is on.
Check the Ethernet cable connections to
both the computer and to the AP.
Make sure that the network adapter in the
computer is working properly.
Check to see whether the IP address is on
the same subnet as the Access Point.
Summary of Contents for CQW-AP108AG
Page 2: ......
Page 13: ...Preface xiii Installation and Configuration Guide CQW AP108AG ...
Page 67: ...3 Using the Configuration Interfaces 54 Installation and Configuration Guide CQW AP108AG ...
Page 113: ...4 Configuring Radio Settings 100 Installation and Configuration Guide CQW AP108AG ...
Page 141: ...5 Configuring Networking Settings 128 Installation and Configuration Guide CQW AP108AG ...
Page 149: ...6 Configuring a Wireless Backhaul 136 Installation and Configuration Guide CQW AP108AG ...
Page 167: ...7 Managing Security 154 Installation and Configuration Guide CQW AP108AG ...
Page 177: ...8 Configuring Guest Access 164 Installation and Configuration Guide CQW AP108AG ...
Page 223: ...9 Managing the Network 210 Installation and Configuration Guide CQW AP108AG ...
Page 241: ...10 Maintaining the Access Point 228 Installation and Configuration Guide CQW AP108AG ...
Page 245: ...A Using the Command Line Interface 232 Installation and Configuration Guide CQW AP108AG ...
Page 247: ...B Regulatory and License Information 234 Installation and Configuration Guide CQW AP108AG ...
Page 289: ...C Alarms 276 Installation and Configuration Guide CQW AP108AG ...