Quantum and Evolution Series Installation and Operating Handbook
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7.4.13 Modem Email Function
When providing Quality of Service reports to satellite-services end users, it would be
extremely useful to be able to easily include pertinent performance information from the
modem. The modem supports this by incorporating the desired status information into
emails that can be sent anywhere – either to someone on the local network, or worldwide
if an Internet connection is available. Performance data can even be fetched over the
satellite from a remote modem and then sent by email from the local modem.
This is possible due to the modem’s built-in Simple Mail Transfer Protocol (SMTP) email
client. This may be used to send a variety of information from the modem either on
demand or at preset intervals, including:
•
Up to a month’s worth of logged Rx Eb/No values
•
Up to a month’s worth of logged AUPC distant Eb/No values
•
Up to a month’s worth of logged Rx power level values
•
Up to a month’s worth of logged user BER values
•
Up to a month’s worth of logged AUPC Tx power level values
•
Up to a month’s worth of logged modem temperature values
•
The contents of the system log (i.e. all noteable events that have occurred)
•
Current system alarms (i.e. all Unit, Tx and Rx faults and warnings)
•
All configuration memories
•
Instantaneous spectrum data
•
Instantaneous constellation data
•
Instantaneous PRBS BER test results
The information is sent in CSV format, which allows the data to be instantly copied into
any spreadsheet from where it can be viewed in a number of formats (e.g. as a graph or a
table) and from which a report can be generated in a few seconds.
The type of information to be sent is selected by checking the relevant check box on the
email configurator screen (see the next page). Each type of data is appended to the
email in separate attachment files, for convenience. In addition to sending just the current
system alarms, the modem may be requested to send all future unit faults and warnings
as and when they occur.
The modem needs to know where to send all emails in order for them to be forwarded to
individual email accounts – this is the outgoing SMTP mail server name (e.g.
smtp.yourmailserver.com). An account name and password may be necessary. Fill out
the recipient’s email address, subject (email title) and select the appropriate tick boxes
and email reporting interval as necessary.
The
Reply to
address field is optional and is the address used to deliver failure
notifications in the event that an email cannot be delivered to the recipient’s email
address.
