Quantum and Evolution Series Installation and Operating Handbook
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SNMP Configuration Screen
7.4.11 Remote Software Upgrade
7.4.11.1 Overview
It is possible to update the software and firmware within the modem via the Remote M&C
Ethernet web user interface (upgrades via the serial M&C port are not supported). Please
read the notes overleaf before proceeding.
Note that to successfully upgrade a modem using Internet
Explorer running on a Windows Vista PC, you must turn Protected
Mode OFF on the PC.
Upgrades are provided as a single compressed zip file. These can be used to either
upgrade or downgrade the software, the process for both operations being the same.
From the screen shown overleaf, it is necessary only to browse to the location of the
upgrade file and open the file. The latest software can be found under Downloads on the
Paradise company web site at
http://www.paradisedata.com
. The software should be
downloaded from the web site to a temporary location that can be accessed by the
modem. Feedback on the progress of the update, which typically takes around 10
minutes (depending on the speed of the link) is provided on the screen. The modem will
be automatically restarted when the upgrade is complete. Note that a remote modem can
be upgraded over the satellite link by setting up the IP traffic interface and browsing to the
remote modem’s IP address in order to access its web server (the upgrade process then
being followed as normal).