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TigerAccess

 EE

Ethernet-over-VDSL2 CPE

High-speed Internet access over existing phone lines

Concurrent data/phone services over single connection 

Always-on digital connection provides quick initialization 

Seamless rate adaptation enhances quality in video 
applications

Supports PC or Mac with Ethernet adapter card installed

Installation Guide

SMC7800A/VCP

Summary of Contents for 7800A/VCP

Page 1: ...ng phone lines Concurrent data phone services over single connection Always on digital connection provides quick initialization Seamless rate adaptation enhances quality in video applications Supports PC or Mac with Ethernet adapter card installed Installation Guide SMC7800A VCP ...

Page 2: ......

Page 3: ...20 Mason Irvine CA 92618 Phone 949 679 8000 TigerAccess EE CPE Installation Guide From SMC s Tiger line of feature rich workgroup LAN solutions February 2007 Pub 150200004100H ...

Page 4: ... implication or otherwise under any patent or patent rights of SMC SMC reserves the right to change specifications at any time without notice Copyright 2007 by SMC Networks Inc 20 Mason Irvine CA 92618 All rights reserved Printed in Taiwan Trademarks SMC is a registered trademark and EZ Switch TigerAccess TigerStack and TigerSwitch are trademarks of SMC Networks Inc Other product and company names...

Page 5: ...ncorporates these newer technologies At that point the obsolete product is discontinued and is no longer an Active SMC product A list of discontinued products with their respective dates of discontinuance can be found at http www smc com index cfm action customer_service_warranty All products that are replaced become the property of SMC Replacement products may be either new or reconditioned Any r...

Page 6: ...IRE LIGHTNING OR OTHER HAZARD LIMITATION OF LIABILITY IN NO EVENT WHETHER BASED IN CONTRACT OR TORT INCLUDING NEGLIGENCE SHALL SMC BE LIABLE FOR INCIDENTAL CONSEQUENTIAL INDIRECT SPECIAL OR PUNITIVE DAMAGES OF ANY KIND OR FOR LOSS OF REVENUE LOSS OF BUSINESS OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE SALE INSTALLATION MAINTENANCE USE PERFORMANCE FAILURE OR INTERRUPTION OF ITS...

Page 7: ... from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help FCC Caution Any changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate this equipment Note In order to maintain compliance with the limits of a Class B digital device you are required to use a quality interface c...

Page 8: ... on coin service provided by the telephone company Connection to party lines is subject to state tariffs Industry Canada Class B This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus as set out in the interference causing equipment standard entitled Digital Apparatus ICES 003 of Industry Canada Cet appareil numérique respecte les limites de brui...

Page 9: ...Discharge 8 kV Radio frequency electromagnetic field according to EN 61000 4 3 1996 80 1000 MHz with 1 kHz AM 80 Modulation 3 V m Electrical fast transient burst according to EN 61000 4 4 1995 AC DC power supply 1 kV Data Signal lines 0 5 kV Surge immunity test according to EN 61000 4 5 1995 AC DC Line to Line 1 kV AC DC Line to Earth 2 kV Immunity to conducted disturbances Induced by radio freque...

Page 10: ...device to a power outlet connect the field ground lead on the tri pole power plug to a valid earth ground line to prevent electrical hazards Caution Wear an anti static wrist strap or take other suitable measures to prevent electrostatic discharge when handling this equipment Caution Do not plug a phone jack connector in the RJ 45 port This may damage this device Les raccordeurs ne sont pas utilis...

Page 11: ...re non toxic Purpose This guide details the hardware features of the switches including Its physical and performance related characteristics and how to install each switch Audience This guide is for system administrators with a working knowledge of network management You should be familiar with switching and networking concepts Zielgruppe Dieser Anleitung ist fuer Systemadministratoren mit Erfahru...

Page 12: ...COMPLIANCES viii ...

Page 13: ...able Connections 3 1 Powering On 3 2 Configuring the TCP IP Protocols 3 3 A Troubleshooting A 1 Diagnosing CPE Indicators A 1 If You Cannot Connect to the Internet A 2 B Cables B 1 Twisted Pair Cable and Pin Assignments B 1 10BASE T 100BASE TX Pin Assignments B 2 Straight Through Wiring B 3 Crossover Wiring B 4 Cable Testing for Existing Category 5 Cable B 4 RJ 11 Ports B 5 C Specifications C 1 VD...

Page 14: ...TABLE OF CONTENTS x Glossary Index ...

Page 15: ...ng from your Internet and telephone service providers and pass these signals directly over standard telephone wiring to multiple users in the same building The CPE is used to separate these signals and pass them on to a customer s computer and telephone equipment The VDSL2 switch is typically located in a wiring closet or other central location of a multi dwelling multi tenant unit campus or enter...

Page 16: ...tomer end of the VDSL line connects to any PC or Macintosh equipped with a 10BASE T or 100BASE TX network interface card Your existing telephone modem or fax machine simply plugs into the CPE s phone port There is no need for splitters terminators or filters In fact there is no need to modify the home wiring at all And because the VDSL connection is based on Ethernet no complex software configurat...

Page 17: ...des high speed Internet access over existing phone lines by making use of previously unused frequency bandwidth above the voice band i e up to 30 MHz with VDSL2 By placing VDSL signals above the frequency of the voice signal a VDSL service can coexist on the same line with other telephone services VDSL can operate symmetrically providing the same data rate in both directions or asymmetrically prov...

Page 18: ...gainst errors due to impulse noise and enables recovery from signal interruptions Frequency Division Duplexing FDD separates downstream and upstream channels and allows VDSL signals to coexist with regular telephone services A power back off mechanism is also implemented to reduce noise from crosstalk in line bundles Features and Benefits VDSL features CPE side include High speed Internet access o...

Page 19: ...s and power Simple plug and play installation Additional VDSL2 features CPE side include Fast startup for quick initialization Trellis coding modulation for higher performance Seamless rate adaption for enhanced quality in video applications Variable tone spacing enables best performance for long and short reach lines Improved framing overhead channel and interleaving System Requirements Before yo...

Page 20: ...uld be located in a cool dry place with at least 5 cm 2 in of space on all sides for ventilation Place the CPE out of direct sunlight and away from heat sources or areas with a high amount of electromagnetic interference The temperature and humidity should be within the ranges listed in the specifications Be sure that the CPE is also accessible for the Ethernet and telephone cabling ...

Page 21: ...ts Then before beginning the installation be sure that you have all other necessary installation equipment Please inform your dealer if there are any incorrect missing or damaged parts If possible retain the carton including the original packing materials Use them again to repack the product in case there is a need to return it for repair ...

Page 22: ...r the VDSL line a 10 100 Mbps Ethernet connection to a computer and an RJ 11 phone jack for connection to a telephone The rear panel also includes a DC power input jack The following figure shows the external components of the CPE Figure 2 1 Front and Rear Panels VDSL Port Phone Port DIP Switches Ethernet Port DC Power Jack System Indicators Port Link Activity Ethernet Status DIAG POWER SPEED DUPL...

Page 23: ...A failure has been detected during bootup including self test failure or other problem Off CPE successfully passed bootup diagnostics Flashing Diagnostics are in progress Port Status Indicators SPEED On Ethernet port is operating at 100 Mbps Off Ethernet port is operating at 10 Mbps DUPLEX On Ethernet port is operating at full duplex Off Ethernet port is operating at half duplex VDSL On VDSL port ...

Page 24: ...HARDWARE DESCRIPTION 2 4 ...

Page 25: ...d cabling before installing the CPE Cable Connections Depending on the wiring configuration used in your house separate wall jacks may be used for telephone and VDSL services Otherwise you will need to connect telephones and your computer directly to the CPE Figure 3 1 Connecting the CPE VDSL Line Wall Jack Standard Telephone Cable Category 5 UTP cable to Ethernet port on computer RJ 11 Ports RJ 4...

Page 26: ...he RJ 45 port of the network interface card and the other end to the RJ 45 LAN port on the CPE When inserting an RJ 45 plug be sure the tab on the plug clicks into position to ensure that it is properly seated Caution Do not plug a phone jack connector into any RJ 45 port Use only twisted pair cables with RJ 45 connectors that conform to FCC standards Notes 1 When connecting to a hub or switch use...

Page 27: ...a static IP address which must be entered manually Carry out the following steps to check that the computer s Ethernet port is correctly configured for DHCP Windows 95 98 NT 1 Click Start Settings Control Panel 2 Click the Network icon 3 For Windows NT click the Protocols tab 4 Select TCP IP from the list of network protocols this may include details of adapters installed in your computer 5 Click ...

Page 28: ...1 Pull down the Apple Menu Click Control Panels and select TCP IP 2 In the TCP IP dialog box verify that Ethernet is selected in the Connect Via field 3 If Using DHCP Server is already selected in the Configure field your computer is already configured for DHCP Otherwise select Using DHCP Server in the Configure field and close the window 4 Another box will appear asking whether you want to save y...

Page 29: ...pter may be defective Check the power outlet by plugging in another device that is functioning properly Check the power adapter with another CPE LAN link indicator does not light up after making a connection Network interface e g a network adapter card in the attached computer network cable or CPE LAN port may be defective Verify that the CPE and computer are powered on Be sure the cable is plugge...

Page 30: ... configured manually We recommend setting the adapter to auto negotiation when installing the network driver VDSL indicator does not light up after making a connection VDSL switch cabling or CPE LINE port may be defective Verify that the CPE and attached VDSL switch are powered on Be sure the cable is plugged into both the CPE and an RJ 11 telephone jack Check the cable connections on the CPE wall...

Page 31: ...of the cable Caution DO NOT plug a phone jack connector into any RJ 45 port Use only twisted pair cables with RJ 45 connectors that conform with FCC standards Caution Each wire pair must be attached to the RJ 45 connectors in a specific orientation See 10BASE T 100BASE TX Pin Assignments on page B 2 for an explanation The figure below illustrates how the pins on the RJ 45 connector are numbered Be...

Page 32: ...work connections to PCs or gateways In straight through cable pins 1 2 3 and 6 at one end of the cable are connected straight through to pins 1 2 3 and 6 at the other end of the cable When using the RJ 45 port on this CPE you can use either straight through or crossover cable Table B 1 10 100BASE TX MDI and MDI X Port Pinouts Pin MDI Signal Name MDI X Signal Name 1 Transmit Data plus TD Receive Da...

Page 33: ...t through When auto negotiation is enabled for the RJ 45 port on the CPE you can use either straight through or crossover cable to connect to any device type Figure B 2 Straight through Wiring White Orange Stripe Orange White Green Stripe Green 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 EIA TIA 568B RJ 45 Wiring Standard 10 100BASE TX Straight through Cable End A End B Blue White Blue Stripe Brown White Brow...

Page 34: ...rosstalk NEXT and Far End Crosstalk FEXT This cable testing information is specified in the ANSI TIA EIA TSB 67 standard Additionally cables must also pass test parameters for Return Loss and Equal Level Far End Crosstalk ELFEXT These tests are specified in the ANSI TIA EIA TSB 95 Bulletin The Additional Transmission Performance Guidelines for 100 Ohm 4 Pair Category 5 Cabling Note that when testi...

Page 35: ... contain two wire pairs an inner pair pins 3 and 4 and outer pair pins 2 and 5 On the LINE port the inner wire pair carries both voice and digital data On the PHONE port the inner wire pair carries voice only The outer wire pair is only connected if there is a second telephone line and carries voice only Figure B 4 RJ 11 Wiring 1 2 3 4 5 6 Blue White White Blue R1 T1 1 2 3 4 5 6 Red Green R1 T1R2 ...

Page 36: ...able B 2 RJ 11 Port Pinouts Pin Signal Name Wire Color 1 Not used 2 Line 2 Tip Black or White Orange 3 Line 1 Ring Red or Blue White 4 Line 1 Tip Green or White Blue 5 Line 2 Ring Yellow or Orange White 6 Not used ...

Page 37: ...am Power Back off UPBO Remote firmware upgrade Physical Characteristics Ports 1 RJ 11 VDSL line to phone jack in the wall 1 RJ 11 phone line POTS connection to telephone 1 RJ 45 10 100BASE TX Ethernet connection to PC or gateway Ethernet Interface RJ 45 connector auto MDI X pinout detection 10BASE T 100 ohm UTP cable Category 3 or better 100BASE TX 100 ohm UTP cable Category 5 or better Maximum Ca...

Page 38: ...orage 40 C to 70 C 40 F to 158 F Humidity Operating 5 to 95 non condensing LED Indicators System POWER DIAG diagnostic Port SPEED Ethernet DUPLEX VDSL LAN Standards Ethernet Standards IEEE 802 3 10BASE T IEEE 802 3U 100BASE T IEEE 802 3x Flow Control VDSL Standards ANSI T1E1 4 Part 1 VDSL Interface ITU T G 993 1 VDSL ITU T G 993 2 VDSL2 ITU T G 993 2 Annex C Band Plan for Japan ITU T 997 and 998 B...

Page 39: ...ances CE Mark Emissions FCC Class B FCC Part 68 Industry Canada Class B EN55022 CISPR 22 Class B EN 61000 3 2 3 CNS 13438 Class B Immunity EN 61000 4 2 3 4 5 6 8 11 Safety CSA CUS CSA 22 2 NO 60950 1 UL60950 1 CB IEC60950 1 ...

Page 40: ...SPECIFICATIONS C 4 ...

Page 41: ...fference between the highest and lowest frequencies available for network signals Also synonymous with wire speed the actual speed of the data transmission along the cable Domain Name Service DNS A system used for translating host names for network nodes into IP addresses Dynamic Host Control Protocol DHCP Provides a framework for passing configuration information to hosts on a TCP IP network DHCP...

Page 42: ...etwork communication system based on Ethernet and the CSMA CD access method Full Duplex Transmission method that allows two network devices to transmit and receive concurrently effectively doubling the bandwidth of that link ITU International Telecommunication Union ITU T Telecommunication Standardization Section of ITU LAN Segment Separate LAN or collision domain Layer 2 Data Link layer in the IS...

Page 43: ...ts that contains information about a specific device Plain Old Telephone Service POTS One of the services using voice band Sometimes used as a descriptor for all voice band services Private Branch Exchange PBX A telephone exchange local to a particular organization who use rather than provide telephone services RJ 45 Connector A connector for twisted pair wiring Splitter A filter to separate VDSL ...

Page 44: ...be too complex too slow or just unnecessary Very high data rate Digital Subscriber Line VDSL A family of digital telecommunications protocols designed to allow high speed data communication at data rates from below 1 Mbps to 52 8 Mbps with corresponding maximum reach ranging from 4500 feet to 1000 feet using 24 gauge twisted pair cable over the existing copper telephone lines between end users and...

Page 45: ...ting cables 3 1 powering on 3 2 L LED indicators problems A 1 LEDs 2 3 P pin assignments B 1 10BASE T 100BASE TX B 2 RJ 11 B 5 port indicators 2 3 powering on 3 2 problems troubleshooting A 1 R rear panel 2 2 RJ 11 pin assignments B 5 S specifications component C 1 environmental C 2 power C 2 VDSL C 1 standards IEEE C 2 ITU T C 2 straight through Ethernet cable B 3 system indicators 2 3 requiremen...

Page 46: ...INDEX Index 2 ...

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Page 48: ...4 UK 44 0 1932 866553 Fax 44 0 118 974 8701 France 33 0 41 38 32 32 Fax 33 0 41 38 01 58 Italy 39 0 335 5708602 Fax 39 02 739 14 17 Benelux 31 33 455 72 88 Fax 31 33 455 73 30 Central Europe 49 0 89 92861 0 Fax 49 0 89 92861 230 Nordic 46 0 868 70700 Fax 46 0 887 62 62 Eastern Europe 34 93 477 4920 Fax 34 93 477 3774 Sub Saharian Africa 216 712 36616 Fax 216 71751415 North West Africa 34 93 477 49...

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