Palm Treo 650, User Manual

Page: 271 / 388

Section 4A: Help 259
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reset allows you to get out of an endless loop in order to uninstall a third-party
application causing the looping.
If you need to perform a system reset and disable conflicting applications, always
end the process with a soft reset. This returns your Treo 650 to normal operation.
1.
Press the Battery Door Release button and slide the battery door downward
to remove it from your Treo 650.
2.
While pressing and holding Up , use the tip of the stylus to gently press
the reset button on the back of your Treo 650.
3.
When the Palm Powered logo appears, release Up .
4.
Delete the third-party application that you suspect is causing the problem.
5.
Perform a soft reset. (The wireless features of your device are not available
until you complete this step.)
Hard Reset
A hard reset erases all information and third-party software on your Treo 650.
Never perform a hard reset without first trying a soft and system reset. You can
restore previously synchronized information the next time you synchronize.
A hard reset can tell you if a problem stems from your Treo 650 or from an
application installed on it. If you do not experience the problem after you
perform a hard reset, the problem may be related to software you installed. See
“Third-Party Applications” on page 280 for suggestions on diagnosing third-party
software issues.