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Solve problems with print jobs

How to solve print job problems

Introduction

If there is a problem with a print job, the blue 'Jobs - Queue' bar in the Océ Express
WebTools turns orange.
The System Monitor section of the Océ Express WebTools displays the message: 'User
intervention required'.
The job that has the problem remains in the queue as an active job, displayed in bold
fonts. You can receive detailed information about the problem and how to solve this
problem via the printer operator panel.

The most common problem with print jobs is that the requested media for the job is not
available. The procedure below gives additional information about how the printer handles
a media request.

Note:

For more information about how to solve problems with print jobs, please refer to the
Online Help information in the Océ Express WebTools. You can access to the Online
Help information by clicking on 'Help' in the upper right corner of the Océ Express
WebTools screen.

Media request via the printer operator panel

1.

The printer operator panel displays the following message.

2.

Load the media as requested.
(see

‘Load a media roll’

Chapter 5 - Use the printing system

233

How to solve print job problems

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Summary of Contents for ColorWave 650

Page 1: ...o Oc ColorWave 650 Poster Printer Instant Poster Power User manual Operating information...

Page 2: ...o representation or warranties with respect to the contents hereof and specifi cally disclaims any implied warranties of merchantability or fitness for any particular purpose Furthermore Oc reserves t...

Page 3: ...duction to the take up unit 32 Connect the take up unit to the printer 34 Enable the Roll to Roll mode 38 Print a job in Roll to Roll mode 39 Finish a job in Roll to Roll mode 44 Disconnect the take u...

Page 4: ...ate the Oc ColorWave 650 Poster Printer software 106 The system monitor 108 Shut down or restart the system 111 Remote Service 112 Network and security settings 115 The Configuration tab in the Oc Exp...

Page 5: ...t up the printer 148 Turn the printer on or off 148 The Media drawer 149 Load weight and ergonomic advice 151 Unpack a media roll 153 Load a media roll 155 Remove a media roll 161 Define the media typ...

Page 6: ...ons drivers and job submission software 222 Print from USB 224 Print a file from a USB mass storage device or flash drive 224 Monitor print jobs 228 The job states 228 Counter history 229 Control prin...

Page 7: ...286 Definition of rendering intents 286 Perceptual photo 287 Saturation business graphics 288 Relative colorimetric 289 Absolute colorimetric 290 What is an output profile 291 Color management setting...

Page 8: ...314 The Licenses tab in the Oc Express WebTools 315 The basic workflow of Support Licenses activation 316 Check your licenses 317 Save the currently active licenses 319 Install a new license 320 Appe...

Page 9: ...Chapter 1 Preface...

Page 10: ...Vista are either registered trademarks or trademarks of the Microsoft Corporation in the United States and or other countries AutoCAD is a registered trademark of Autodesk Inc Mozilla and Firefox are...

Page 11: ...to prevent personal injuries or property damage Note Attention and Caution The words Note Attention and Caution draw your attention to important information Overview of the attention getters Indicates...

Page 12: ...s strictly preserved to properly qualified and trained service technicians Sustainability Information Oc is focused on creating value for all stakeholders by realizing profitable sustainable growth Th...

Page 13: ...Chapter 2 Get to know the printing system...

Page 14: ...d of Toner with the best of the Inkjet world in an entirely sustainable process From the world of toner the Oc CrystalPoint technology gives you water fast direct dry prints with an even stronger adhe...

Page 15: ...any need to install software The System administrator or the Key operator can also use the Oc Express WebTools to install the system and fine tune the system to optimally fit the customer s company wo...

Page 16: ...g area Footprint The Oc ColorWave 650 Poster Printer requires a floor space working area of at least 3100 mm x 2270 mm 122 inch x 90 inch Chapter 2 Get to know the printing system 16 Printer working a...

Page 17: ...nent function table Description Function Component No Lower left cover 1 Media drawer that contains the media roll 5 and or 6 see The Media drawer on page 22 Media drawer 2 Media drawer that contains...

Page 18: ...rinted output Note It is possible to install an optional Receiving rack basket or delivery tray Top delivery tray 13 Cover on top of the printer used for error re covery This cover gives access to the...

Page 19: ...Component No Front right cover 17 Upper right cover 18 Used to turn the printer on or off On Off switch 19 Lower right cover 20 Foot 21 Chapter 2 Get to know the printing system 19 The printer hardwa...

Page 20: ...the media drawer 2 Back cover of the media drawer 3 The connection panel of the Oc PowerM Plus controller high end embedded controller Connection panel 4 Back left cover 5 Covers the Oc PowerM Plus c...

Page 21: ...ck the printed output is led through the slot below the Top back cover Top back cover 9 Top back right cover 10 The main power switch Note Only use this switch when you need to connect or disconnect t...

Page 22: ...a rolls Dented media rolls can damage the Imaging devices Description Function Component No Media roll 3 or 5 in other media drawers Roll 1 1 Media roll 4 or 6 in other media drawers Roll 2 2 Carries...

Page 23: ...printer the opera tor must proceed as follows place the new media roll temporarily on the roll loading station insert the roll holder into the new media roll place the roll holder with the new media...

Page 24: ...table Description Function Component Nr The print surface is designed to keep the me dia that is printed on flat Print surface 1 The 8 Imaging devices jet the toner on the media Imaging devices 2 Car...

Page 25: ...le Description Function Component No The button with a green light that allows the operator to start a print job The button lights up to attract attention when it becomes relevant and it can be presse...

Page 26: ...er of the operator panel display upper left soft key 6 Button that allows the operator to select the option displayed in the upper right corner of the operator panel display upper right soft key 7 Lig...

Page 27: ...sets Enter a numeric value of a setting numeric buttons 11 B With the clear button the operator can delete the last added numeric character clear button C Button that allows the operator to select th...

Page 28: ...is by default delivered in the standard Top delivery tray If you select External output back your printed output is by default delivered at the back of the printer In that case you could expand your p...

Page 29: ...ate for this finishing option Note The Receiving rack basket is not supported in combination with the delivery tray or take up unit Illustration Oc delivery tray The delivery tray is a flat tray behin...

Page 30: ...en you want to transport your prints or want to finish your prints at a later time If your machine is equipped with the take up unit you must first set the machine to Roll to Roll mode You can enable...

Page 31: ...3 core Roll Media The core of the media roll is the card board inner part of the roll Core PP Toner cassette for cyan yellow black or magenta toner PP Toner cartridge PP Toner Solid and clean spheric...

Page 32: ...ints laminate or mount an adhesive back to the prints Before you can use the take up unit you must first put the printer into the Roll to Roll mode You can enable the Roll to Roll mode in the Oc Expre...

Page 33: ...eed but ton 5 With this switch you can choose the winding direction Reverse your prints are winded print side out Forward your prints are winded print side in Take up direction switch 6 The power swit...

Page 34: ...to your print It supports all available media sizes This section describes how to mount the paper guidance rack and how to connect the take up unit to the printer Note The paper guidance rack is not...

Page 35: ...t ed below 1 If your machine is prepared for a delivery tray the bolts for the rack are available as indicated in the figure Put the power cord and network cable behind the rack to prevent them from o...

Page 36: ...stration Action Step Pull out the positioning de vices 1 Connect the positioning de vices with the strip 2 Move the take up unit into position 3 Chapter 2 Get to know the printing system 36 Connect th...

Page 37: ...Illustration Action Step Tighten the bolts 4 Chapter 2 Get to know the printing system 37 Connect the take up unit to the printer...

Page 38: ...ress WebTools This setting can be edited by the Key Operator and the System Administrator Note When the Roll to Roll mode is enabled each print job is delivered to the External output back even when y...

Page 39: ...lows you to print your print jobs unattended for example overnight Replace nearly empty cartridges with full ones to avoid that the machine stops printing You can use the nearly empty cartridge when y...

Page 40: ...onto the bar The flange consists of three parts and must be mounted in the following order 1 The flange 2 The small ring The ring is slightly conic and only fits one way 3 The locking ring 3 Put the c...

Page 41: ...tion at a later stage when you tape your print onto the core 6 Put the scroller assy in the unit on the right hand side 7 Put the scroller assy in the unit on the left hand side by pressing the leaf s...

Page 42: ...enough tape the leading edge in the middle onto the core How to tape your print onto the core depends on the selected winding di rection Reverse your prints are winded print side out Forward your prin...

Page 43: ...he edges when the unit winds up your print job automatically the first time Note When the blouse reaches the sensor at the bottom the take up unit will wind your prints You can also use the manual fee...

Page 44: ...ote Avoid touching the printed surface with your bare hands Cut your print 1 Go to the Queue on the Printer operator panel 2 Press the Pause cut button to cut your print and finish the roll to roll jo...

Page 45: ...print onto the roll 2 Remove the roll from the unit by releasing the spring leaf Note Put the roll on a ta ble 3 Loosen the flanges You can use the holes in the flanges 4 Chapter 2 Get to know the pri...

Page 46: ...sh the flanges out of the core Note Remove the flanges with care Do not pull on the transparant disk 5 Remove the scroller bar from the core 6 Chapter 2 Get to know the printing system 46 Finish a job...

Page 47: ...o eliminate any tele scoping effect The roll is now ready 7 Set the printer back to Roll to Sheet mode 1 Go to Preferences System properties Job management Enable roll to roll mode 2 Click Off 3 Click...

Page 48: ...n describes how to disconnect the take up unit from the printer Disconnect the take up unit 1 Loosen the bolts of the postioning devices 2 Disconnect the take up unit and remove the unit from the prin...

Page 49: ...arent paper colored papers and different polyester films from your Oc representative Caution Do not store the paper in rooms where temperature and humidity are high Avoid dust and direct sunlight Wrap...

Page 50: ...ith the Oc ColorWave 650 Poster Printer Minimum 297 mm 12 maximum 1067 mm 42 Media size 76 mm 3 Core size 20 28 C 30 60 R H Recommended workroom conditions Achievable telescoping level is 2 mm No star...

Page 51: ...stacked Your copies show dog ears at the edges Your pile of stacked copies is not flat resulting in curved copies Note The Oc delivery tray is not supported in combination with any of the other output...

Page 52: ...ted in the figures Following this proce dure ensures an optimal po sitioning of the device and minimizes the chances of damaging your Oc delivery tray and Oc ColorWave 650 Poster Printer 1 Your copies...

Page 53: ...e de livery tray to your print job Make sure the length is not shorter than the shortest print length in your print job If the delivery surface is too small for the copies this may result in curves or...

Page 54: ...Chapter 2 Get to know the printing system 54 Correct use of the Oc delivery tray...

Page 55: ...Chapter 3 Prepare the printing sys tem for use and get start ed...

Page 56: ...to move and connect the printer You will need to know how to start the installation procedure and how to load the equipment onto the printer When you have taken all the necessary steps you can perfor...

Page 57: ...onnected you must first switch off and disconnect the Oc ColorWave 650 Poster Printer see Turn the printer on or off on page 148 Caution Close the media drawers Chapter 3 Prepare the printing system f...

Page 58: ...hands to pull at the Lower left cover Remove the Lower left cover 1 Pull at the Foot cover Remove the Foot cover 2 Push the handle 1 The Foot snaps up 2 3 Repeat action 1 till 3 on the Lower right cov...

Page 59: ...cks 2 You should hear a click as it locks Note If you do not hear a click place your foot on the foot of the printer 1 and at the same time push gently against the printer until you hear the click 6 P...

Page 60: ...tration Action Notch 7b 7c Pin Replace the Lower left cover Place the pin into the notch 8a Chapter 3 Prepare the printing system for use and get started 60 How to move the Oc ColorWave 650 Poster Pri...

Page 61: ...n Action Notch 8b 8c Repeat action 6 till 8 at the right hand side Replace the Lower right cover 9 Chapter 3 Prepare the printing system for use and get started 61 How to move the Oc ColorWave 650 Pos...

Page 62: ...the connection cable through the cover 2 Connect one side of the network cable UTP cable with a RJ45 connector to the indicated net work connection on the connec tion panel of the Oc PowerM Plus contr...

Page 63: ...Illustration Action Replace the cover on the Con nection panel 4 Chapter 3 Prepare the printing system for use and get started 63 How to connect the network cable...

Page 64: ...ower switch is in the off position Illustration Action Plug in the Power cable at the power connection on the Con nection panel at the back of the printer Put the other side of the Power cable into th...

Page 65: ...main power switch at the back of the printer Only use this switch when you need to connect or disconnect the main supply to the printer To disconnect the main supply Use the green main power switch to...

Page 66: ...e of your company network and you switch on your Oc ColorWave 650 Poster Printer for the first time an installation wizard starts au tomatically Complete the printer configuration in the Oc Express We...

Page 67: ...network infrastructures and configurations 6 Before you begin Note You can change the position and the angle of the operator panel Open the Front cover 6 of the Oc ColorWave 650 Poster Printer and lo...

Page 68: ...e Use the Upper right softkey to go to the next step 2 Use the Scroll wheel to confirm your language selec tion Use the Upper right softkey to go to the next step 3 Use the Numeric keys to enter the s...

Page 69: ...the Scroll wheel to select Yes when asked if you want to configure the network settings now Use the Upper right softkey to go to the next step 7 If you entered a password in the Configuration Connect...

Page 70: ...right softkey to go to next step and continue with step 11 Advanced setup Use the Scroll wheel to select Advanced setup if you want to configure the network settings manual ly Confirm your entry with...

Page 71: ...printer For more information about specific steps please refer to the following sections Load or replace a toner cartridge on page 169 Replace the maintenance tray on page 173 13 If the toner cartridg...

Page 72: ...es The printed output is led through the External output back 16 The following message in the Home screen is dis played Ready to print 17 Continue with the following procedure Complete the printer con...

Page 73: ...Advanced setup if you want to configure the network settings manually Confirm your entry with the Confirma tion key above the Scroll wheel 1 Use the Scroll wheel to select Network settings Confirm yo...

Page 74: ...o select the connection Confirm your selection with the Confirmation key above the Scroll wheel Use the Upper right softkey to go to the next step 6 Enter your IP address Use the Scroll wheel to selec...

Page 75: ...nfirm your entries with the Confirmation key Repeat this procedure for the other numeric fields until you have entered the complete default gate way Use the Upper right softkey to go to the next step...

Page 76: ...type on the printer operator panel Note Always write the correct media name and media code inside the core after you unpack the media roll This way if you replace a media roll before it is empty and...

Page 77: ...the plug from the media roll 2 Carefully remove the media roll from the box 3 Remove the other plug and the plastic around the media roll 4 Chapter 3 Prepare the printing system for use and get start...

Page 78: ...type with the correct media code for example LFM090 You can find the media code of the new media roll on the sticker on the media box The media code represents a specific media profile that the Oc Co...

Page 79: ...the core This way if you replace a media roll before it is empty and you want to reuse it later you will have the correct media information available 1 Place the new media roll on the roll loading sta...

Page 80: ...size indicator on the roll holder At the left and right hand side Release the handle of the locking mechanism 5 Remove the tapes from the new media roll Use both hands as indicated to place the media...

Page 81: ...on the roll and in line with the side edge 7 1 Use both hands to turn the me dia roll backwards until the me dia flap has passed the metal pa per guide 1 8 Chapter 3 Prepare the printing system for u...

Page 82: ...under the metal paper guide A beep confirms the correct paper transport 2 9 Close the media drawer Note Do not open the Media drawer while the ma chine is loading the roll 10 Chapter 3 Prepare the pri...

Page 83: ...r automat ically detects the roll width If the detected roll width is not a stan dard width the printer selects the next smaller roll width that is sup ported by the printer Note Configure the media t...

Page 84: ...ess WebTools Note If the Oc Express WebTools do not appear contact the network administrator to check the network parameters Check if the Oc ColorWave 650 Poster Printer network settings have been reg...

Page 85: ...ame for example OceColorWave650PP in the Identification window in order to address the Oc ColorWave 650 Poster Printer by its Host name You can define the other settings if needed Restart is required...

Page 86: ...page Page cannot be displayed appears contact the network administrator Check the Host name and the other web browser security and network settings Refer to the Oc Large Format Systems Connectivity Ma...

Page 87: ...the Measurement unit the controller recalculates the values from millimeter to inches and vice versa If you reverse to the original value of this setting a slight calculation difference can occur due...

Page 88: ...ectly How to print the Customer Analysis Tool CAT demo print Illustration Action From the Home screen on the printer operator panel select the System tab with the lower left soft key 1 Select the Setu...

Page 89: ...of the following output quality problems Banding across the print with differences in color and gloss on page 301 Horizontal wavy lines across your print on page 303 Thin horizontal coloued or white l...

Page 90: ...Chapter 3 Prepare the printing system for use and get started 90 Print the Customer Analysis Tool CAT demo print...

Page 91: ...Chapter 4 Configure the printing system...

Page 92: ...ave 650 Poster Printer To change settings in the Oc Express WebTools you must log in using one of three predefined user roles because the settings are all password protected see User roles and authori...

Page 93: ...elete the job When you click Open Smart Inbox you can create a new Smart Inbox that immedi ately appears in the Smart Inbox section If you click Delete all in the View all Smart Inbox all jobs are del...

Page 94: ...ngs are configured during installation and do not need frequent adjustment Groups Tab Overview Summary of the settings organised in different groups Connectivity Printer setup Configuration Support ta...

Page 95: ...es active on the system Management of media profiles Update Information about the current Oc ColorWave 650 Poster Printer system software version Update the system software Operating system patches Li...

Page 96: ...nter The system status for example Printer paused Ready to print Sleeping The active job The E shredding status The Roll to Roll mode status The Oc Remote Service status Chapter 4 Configure the printi...

Page 97: ...Explorer 7 and newer and Firefox 7 and newer Note You must enable cookies and Javascript Set the minimum browser security settings for Internet Explorer 7 and newer Value Action Step Select Tools Inte...

Page 98: ...n Step Select Tools Options 1 Main 2 Recom mended Show the downloads window when downloading a file Content 3 Enable Load images automatically Enable Enable Javascript Privacy 4 Enable Accept cookies...

Page 99: ...Purpose Change the language setting of the user interface of the Oc Express WebTools How to change the language setting in Microsoft Internet Explorer 1 Open Microsoft Internet Explorer 2 Select Tools...

Page 100: ...hoose button Another window opens 5 Select the language of your choice A new language can be added to the list with the Add button 6 Move the newly added language up in the list to the top position 7...

Page 101: ...ng or click Edit in the settings group bar to access a window for all settings in the group if you want to edit more settings in the settings group Note Before you can edit a setting or a settings gro...

Page 102: ...thorized users and the passwords for remote scan destinations are excluded from the file for security reasons License information is not included in the file either How to view and check the settings...

Page 103: ...ords for authorized users are excluded from the file for security reasons License infor mation is not included in the file either How to save the settings in a file 1 Open the Configuration tab or the...

Page 104: ...printer The pass words for authorized users are excluded from the file for security reasons License infor mation is not included in the file either How to load the settings from a file 1 Open the Conf...

Page 105: ...e the System ad ministrator settings To restore all the factory default settings you must log in as a Power user How to restore the factory defaults 1 Click the Configuration tab or the Preferences ta...

Page 106: ...oftware upgrade or downgrade is not possible in all situations Open the update wizard When you start the update 1 Open a web browser on a workstation connected to the network 2 Enter the address http...

Page 107: ...dicates the progress 3 When the upload is finished click on OK A dialog window appears 4 Click on OK to start the installation When you do this a warning message appears The printer operator panel now...

Page 108: ...because the system memory is full System memory is full Status message when printer does not print because the printer is out of toner Out of toner Energy saving state State when not all functional i...

Page 109: ...tes Description Icon Remote Service is either disabled or enabled and connected to Oc no icon Remote Service is enabled but could not connect to Oc Remote assistance to the system is enabled and curre...

Page 110: ...escription Icon The system is in Roll to Sheet mode no icon The system is in Roll to Roll mode The printer will not cut between pages The take up unit can be used Chapter 4 Configure the printing syst...

Page 111: ...system you can click Shut down in the Support tab When the printing system is on you can also use this button to restart the system Note A login is required to restart or shut down the system Chapter...

Page 112: ...ly work if the Remote Service license is active See Check your licenses on page 317 Remote Service has the following configuration options available for the system admin istrator Configure proxy Check...

Page 113: ...Proxy authentication domain 3 Click Ok to finalize proxy configuration Check connection 1 After Configure proxy setup if applicable it is possible to test the connection Click on Check connection to t...

Page 114: ...nection with Oc has been established a remote service operator i e service technician is able to operate the Oc ColorWave 650 Poster Printer as if he were at the customer s site 3 Click on Stop remote...

Page 115: ...iguration Connectivity 2 Click Edit in the group bar to access the Edit window You can edit all the settings of the settings group in one window or 3 To edit only one setting click a single setting va...

Page 116: ...you need to log in as a System Administrator or Power User Set the Network duplex mode and Network speed In the Oc Express WebTools 1 Open the Configuration Connectivity tab 2 Click on Edit in the Net...

Page 117: ...d not enable this and passwords are lost reinstallation is necessary Overview of user roles and authorizations The table below displays the different user roles and the authorizations that belong to t...

Page 118: ...of the setting you want to edit a log in window appears 2 You can select a user role from the drop down list Note The user role with the required authorization is already selected 3 Enter the passwor...

Page 119: ...etting it is advised to log out again How to log out after you have finished your session 1 Click the log out hyperlink in the top right hand corner of the screen or 2 Close the screen of your interne...

Page 120: ...ords section 3 Depending on the password you want to change select Key operator password System administrator password or Power user password A secondary window appears 4 Log in as Key operator to cha...

Page 121: ...ease consult the Connectivity manual Note IPv6 is not compatible with Access control and IPsec Set up IP type preferences 1 Go to Configuration Connectivity 2 Go to the Network adapter bar and look fo...

Page 122: ...rypted by IPsec You can enable Access control in the Oc Express WebTools Note The option to enable Access control as well as the Access control settings are only visible and configurable if the Config...

Page 123: ...Network security bar 4 Click on Edit in the upper right hand corner of the section 5 Change the Access control setting from Disabled to Enabled Chapter 4 Configure the printing system 123 Enable Acce...

Page 124: ...s a security protocol that encrypts the communication between the host and the printer IPsec station X The key for encryption of this host connected via IPsec If empty the default preshared key is use...

Page 125: ...etting Security association lifetime in seconds IKE SA lifetime Protocol security association lifetime in seconds Protocol SA life time Chapter 4 Configure the printing system 125 Access control and I...

Page 126: ...nction in the Oc Express WebTools By factory default the e shredding function is disabled Note E shredding requires the Oc ColorWave Security Pack license Without such a license the setting will not b...

Page 127: ...s on the system are erased in 35 overwrite passes DoD 5220 22 M All jobs on the system are erased in 3 overwrite passes Custom allows you to define the number of passes manually The factory default is...

Page 128: ...The more passes you define the more reliable the erasing of jobs is However more passes take more time You can enter any number from 1 to 35 The factory default is 3 Before you begin Make sure that Cu...

Page 129: ...The values defined in the Oc Express WebTools are default values for the general system behavior You can define a number of job settings in the Oc printer drivers or the Oc job submission tools The s...

Page 130: ...ou change the Measurement unit the controller recalculates the values from millimeter to inches and vice versa If you reverse to the original value of this setting a slight calculation difference can...

Page 131: ...WebTools This setting can be edited by the Key Operator and the System Administrator How to define the default and the alternative display languages in the Oc Express WebTools 1 Select Preferences Sys...

Page 132: ...be possible to print jobs that have valid accounting data All print jobs will be forced to go to the Smart Inbox If you use Oc Publisher Express to send your print job you must enter the required acc...

Page 133: ...t from USB is Enabled Enable or disable Print from USB 1 Go to Preferences System properties 2 In the Printer properties block look for the USB direct print entry 3 Click 4 Choose Enabled or Disabled...

Page 134: ...ng if print productivity is an important factor How to configure the Media request timeout In Oc Express WebTools 1 Open the Preferences System properties tab 2 Click on Edit in the Printer properties...

Page 135: ...Enable the setting and define a suitable time out period that does not interfere with the print productivity How to configure the Printer panel time out 1 Open the Preferences System properties tab 2...

Page 136: ...rences System properties 2 Click Edit in the Printer properties bar or click the value of the Automatic wake up setting 3 When you enable the setting you must enter the following settings on the Print...

Page 137: ...mode but the printer uses more energy than in sleep mode The advantage of the energy save mode over the sleep mode is that the printer usually needs just a few seconds to wake up Only when the printe...

Page 138: ...nimal and maximal value you can select Note When the Oc ColorWave 650 Poster Printer is in the energy save mode there are two ways to activate the system press a key on the printer operator panel send...

Page 139: ...ow to define the media sizes 1 Navigate to the Support Media tab in the Oc Express WebTools 2 Click on the value of the Supported media sizes setting A new window opens 3 Select a media series from th...

Page 140: ...d a media roll with a size that was not yet enabled in the media series the system automatically adds the new media size to the custom media series Chapter 4 Configure the printing system 140 Configur...

Page 141: ...defaults You can find a short explanation of the most important print job defaults below When you define print job settings in the printer drivers or the job submission tools these values always overr...

Page 142: ...or delivery tray Note If you use 2 inch core media the output is always delivered at the back of the printer Sheet delivery see Set the Color mode on page 269 Color mode see Set the Print setting on...

Page 143: ...system cuts at the measured length of the original times the scale factor Select Custom numeric to cut the print on a specified length The print length is defined by value of the setting Custom print...

Page 144: ...age on the media see Set the Alignment mode on page 279 Alignment When on the image is mirrored along the vertical axis the media transport direction Mirror Shifts the image in the horizontal directio...

Page 145: ...t profile standardization on page 281 What is Color feel on page 284 Definition of rendering intents on page 286 What is an output profile on page 291 Color management settings in the Oc Express WebTo...

Page 146: ...Chapter 4 Configure the printing system 146 Set the Color management settings...

Page 147: ...Chapter 5 Use the printing system...

Page 148: ...ork The other On Off switch is the green main power switch at the back of the printer Only use this switch when you need to connect or disconnect the main supply to the printer To disconnect the main...

Page 149: ...media rolls Dented media rolls can damage the Imaging devices Description Function Component No Media roll 3 or 5 in other media drawers Roll 1 1 Media roll 4 or 6 in other media drawers Roll 2 2 Carr...

Page 150: ...the printer the opera tor must proceed as follows place the new media roll temporarily on the roll loading station insert the roll holder into the new media roll place the roll holder with the new me...

Page 151: ...positioning rolls weighing more than 10 kg 22 lb always use two people Multiple front loadable rolls Multi roll media feeding 1 6 rolls Free configurable Maximum load weight per position Roll 20 kg 1...

Page 152: ...151 Media drawer that contains the media roll 3 and or 4 5 kg 4 Maximum load weight per position Roll 10 kg 5 5 6 152 Media drawer that contains the media roll 5 and or 6 5 kg 6 Chapter 5 Use the pri...

Page 153: ...correct media type on the printer operator panel Note Always write the correct media name and media code inside the core after you unpack the media roll This way if you replace a media roll before it...

Page 154: ...Action Remove the plug from the media roll 2 Carefully remove the media roll from the box 3 Remove the other plug and the plastic around the media roll 4 Chapter 5 Use the printing system 154 Unpack...

Page 155: ...lect the media type with the correct media code for example LFM090 You can find the media code of the new media roll on the sticker on the media box The media code represents a specific media profile...

Page 156: ...core inside the core This way if you replace a media roll before it is empty and you want to reuse it later you will have the correct media information available 1 Place the new media roll on the rol...

Page 157: ...h the correct size indicator on the roll holder At the left and right hand side Release the handle of the locking mechanism 5 Remove the tapes from the new media roll Use both hands as indicated to pl...

Page 158: ...he media tight on the roll and in line with the side edge 7 1 Use both hands to turn the me dia roll backwards until the me dia flap has passed the metal pa per guide 1 8 Chapter 5 Use the printing sy...

Page 159: ...e the me dia under the metal paper guide A beep confirms the correct paper transport 2 9 Close the media drawer Note Do not open the Media drawer while the ma chine is loading the roll 10 Chapter 5 Us...

Page 160: ...oll the printer automat ically detects the roll width If the detected roll width is not a stan dard width the printer selects the next smaller roll width that is sup ported by the printer Note Configu...

Page 161: ...or panel and the status light flashes Caution Do not open more than one media drawer at the same time to prevent overbalance of the printer Warning Watch your fingers when you handle the media roll Il...

Page 162: ...per guide Then use both hands as indicat ed to lift the roll holder with the media roll 2 Put the roll holder with the me dia roll on the roll loading sta tion 3 Pull the handle of the roll holder loc...

Page 163: ...Illustration Action Remove the roll holder from the core of the media roll 5 Remove the media roll from the roll loading station 6 Chapter 5 Use the printing system 163 Remove a media roll...

Page 164: ...media type is not available on your printer operator panel you must first make a new media profile available on the printer operator panel see Make a new media profile available on the printer operat...

Page 165: ...ew media roll and confirm your entry with the Confirmation key Note Select Long strip for new media 4 Press Finish and return to the Home screen Note When the strip is cut the new media is ready for u...

Page 166: ...owerM Plus controller see Install a media profile on page 255 2 The media roll core size of the media you use 3 The Sheet delivery setting that you defined in the Oc Express WebTools To set the defaul...

Page 167: ...will be overruled Then the printed output and the default Sheet delivery is When the media roll you use has a is delivered at the Top Delivery Tray TDT Top Delivery Tray TDT 3 roll core is led throug...

Page 168: ...ebsite on page 254 2 Install the correct media profile to the Oc ColorWave 650 Poster Printer embedded controller see Install a media profile on page 255 3 Click the check box of a media profile and c...

Page 169: ...Oc TonerPearls Toner cartridge cyan 9 Toner cassette for yellow Oc TonerPearls Toner cartridge yel low 10 Toner cassette for black Oc TonerPearls Toner cartridge black 11 B Toner cassette for magenta...

Page 170: ...uest when you must load or replace a toner cartridge 1 Use Poster Printer toner Unpack the toner cartridge Note Please do not throw away the empty packag ing of the new toner cartridge This packag ing...

Page 171: ...emove the empty toner car tridge 4 Place the new toner cartridge Note You must place the ton er cartridge in the cor rect color position The toner cartridges have fixed positions 5 Chapter 5 Use the p...

Page 172: ...message is displayed on the printer operator panel Replace the maintenance tray Use the packaging of the new toner cartridge Follow the instructions in the wizard see Replace the mainte nance tray on...

Page 173: ...ere they can perform at maximum print quality This is done with a so called pressure pulse wipe sequence The toner used to reach Ready to Print is gathered in the waste tray During the course of the d...

Page 174: ...ntenance tray 1 Follow the instructions in the wizard Note Please note that the Maintenance tray drawer is located at the rear side of the Oc ColorWave 650 Poster Printer printer Push the Maintenance...

Page 175: ...ay 5 Push the Maintenance tray drawer shut 6 When the new maintenance tray is positioned correctly use the Upper right softkey to contin ue The old maintenance tray can be disposed of as part of regul...

Page 176: ...tation to print a job on a media size that is one size smaller than the media defined on the system For example A1 prints in landscape on A0 and A2 prints in landscape on A1 You are not required to cu...

Page 177: ...the printer operator panel step by step For additional information about some instructions or the location of specific covers or doors please refer to the following modules Open a cover or drawer on p...

Page 178: ...l illuminates Caution When you open one of these covers or drawers during printing the printer stops and the printer operator panel shows one of the warnings that are listed in the table below Once yo...

Page 179: ...mally you open the front cover in case of a media jam Top cover 14 14 Note Normally you open the top cover in case of a media jam to check the print surface see Check and clean the print surface on pa...

Page 180: ...Position of the component Displayed warning Top back cover 9 9 Note Normally you open the top back cover in case of a media jam Chapter 5 Use the printing system 180 Open a cover or drawer...

Page 181: ...r delicately How to pull up the Top delivery tray and open the Top cover Illustration Action Pull up the left part of the top delivery tray 1 Lock the left part of the top de livery tray with the meta...

Page 182: ...Illustration Action Open the Top cover 3 1 2 Check and clean the print surface on page 185 1 4 Chapter 5 Use the printing system 182 Pull up the Top delivery tray and open the Top cover...

Page 183: ...to close the Top cover and place the Top delivery tray back in its right position If you are ready Illustration Action Close the Top cover 1 Unlock the metal locking mech anisms of the left and the ri...

Page 184: ...very Note If the left part and the right part of the Top delivery tray are not in the same position you can adjust the Top deliv ery tray see Adjust the Top delivery tray on page 188 3 Chapter 5 Use t...

Page 185: ...surface can also help to resolve an error When to do When a media jam occurs or when there is pollution on your printed output one of the steps to solve the problem is to clean the print surface Requ...

Page 186: ...n page 181 1 Check whether there are toner drops on the print surface 2 Remove the toner with the clean card The pollution should be removed from the print surface into the direction of the Top left c...

Page 187: ...f the clean card to open the holes 4 Place the clean card back in the clean card holder 5 Close the top cover and replace the top delivery tray see Close the Top cover and flap back the Top delivery t...

Page 188: ...ance When to do If your prints are curling up you can adjust the Top delivery tray The right adjustment will stop the printed output from curling Illustration How to adjust the Top delivery tray Illus...

Page 189: ...iver to adjust the position of the metal guide both sides 2 Flap the metal guide back in or der to check whether the adjust ment is correct 3 Repeat step 1 to 3 for the second metal guide 4 Chapter 5...

Page 190: ...h metal guides are in the same position Check whether they are parallel to the top delivery plates below the guides Adjust the positions of the guides if necessary 5 Chapter 5 Use the printing system...

Page 191: ...ustration Action Use your right hand to push down the metal plate that guides the media Use your left hand to cut the media from left to right with the knife behind the front cover 1 Again push down t...

Page 192: ...Illustration 1 2 3 Application Component Function No Oc Publisher Express Access to Queue and Smart Inbox Oc Express WebTools Create and man age jobs 1 ONYX ProductionHouse ONYX PosterShop Oc Publishe...

Page 193: ...applications and Oc printer drivers can be found in the ONYX ProductionHouse documentation the ONYX PosterShop documentation the Oc WPD2 Online Help the Oc WPD2 User manual the Oc PostScript 3 Driver...

Page 194: ...m How to activate the system monitor Then If you use the From the Home screen select System with the Lower left softkey Printer opera tor panel Then If you use the Click on the System tab in the lower...

Page 195: ...the Oc Express WebTools 1 On the printer operator panel The system state for example Ready to print is displayed on the Home screen of the printer operator panel 2 In the Oc Express WebTools The syste...

Page 196: ...ng State when not all functionality is available due to printer warming up Warming up State when the system software is initializing Initializing The system pauses the print queue but keeps access to...

Page 197: ...e system is enabled and currently accepting a connection The E shredding states Description Icon E shredding is disabled no icon E shredding is enabled or busy A tooltip is available with extra inform...

Page 198: ...print setting mode for your job see Set the Print setting on page 270 Make sure that you define and load the correct media for your job see Overview of the media related settings on page 248 Make sure...

Page 199: ...ty local Used to Jobs in a Smart Inbox You can use Smart Inboxes to manage your jobs When you open the Jobs tab in the Oc Express WebTools the Smart Inbox section displays an overview of the Smart Inb...

Page 200: ...jobs that have been printed will be kept in the Smart Inbox for reprint or not Note The icon in front of the job name provides status information about the job Detailed information about the status is...

Page 201: ...elete To delete a job from the Job Queue select the job and click Delete Delete all To empty the Jobs Queue completely click on the Delete all button Note The icon in front of the job name provides st...

Page 202: ...p the Smart Inboxes in a multiple user environment 1 Open the Preferences System properties tab and select Edit in the Job management bar 2 Enter the following values example Value Setting Restrict re...

Page 203: ...Smart Inbox jobs No as specified in the job ticket Override destination of print jobs To queue and Smart Inbox Default destination of print jobs Public Default Smart Inbox Chapter 5 Use the printing s...

Page 204: ...repro workflow 1 Open the Preferences System properties tab and select Edit in the Job management bar 2 Enter the following values example Value Setting Restrict remote actions on jobs to the operato...

Page 205: ...time out for Smart Inbox jobs Only to Smart Inbox Override destination of print jobs Only to Smart Inbox Default destination of print jobs Public Default Smart Inbox Chapter 5 Use the printing system...

Page 206: ...t it is also important for the repro operator to have an overview of all jobs Illustration How to set up the end user and repro workflow 1 Open the Preferences System properties tab and select Edit in...

Page 207: ...48 hours Expiration time out for Smart Inbox jobs No as specified in the job ticket Override destination of print jobs To queue and Smart Inbox Default destination of print jobs Public Default Smart...

Page 208: ...Smart Inbox is now displayed in the Smart Inbox section Open or create a Smart Inbox in Oc Publisher Express 1 Select the Jobs tab 2 Click on Create new job in the Oc Publisher Express section 3 In th...

Page 209: ...tton at the right side of the Smart Inbox bar Note When you delete a Smart Inbox you only delete the view on the Smart Inbox but not the content To permanently delete the jobs from a Smart Inbox you m...

Page 210: ...river for the Oc ColorWave 650 Poster Printer Note More information about how to install configure and use ONYX ProductionHouse or ONYX PosterShop is available in the documentation of these products E...

Page 211: ...Publisher Express to send a print job Remarks Action Step This tab displays the following The Oc Publisher Express section An overview of all jobs that are current ly available in the Jobs Queue An o...

Page 212: ...ways overrule the default settings defined in the Oc Express WebTools Select the Preset and change the Settings if necessary 4 If you enter a name that does not match with any of the existing Smart In...

Page 213: ...o use Oc Publisher Select to send a print job Remarks Action Step Browse to Start Programs Oc Publish er Select Start the Oc Publisher Select application 1 You can define a set of settings to be ap pl...

Page 214: ...ant to print You can load one file several files or a complete folder at once 5 If you added all documents that you want to print to the Queue click OK Click Add Documents to add the document to the J...

Page 215: ...ovell 6 x Citrix Presentation Server 4 x or Citrix XenApp to your Oc printer Illustration How to use the Oc WPD1 to send a print job Remarks Action Step AutoCAD 2000 and higher or any other Windows ap...

Page 216: ...vate Oc Ticket enabled to overrule the default values for the job set tings 6 Check all tabs in the driver and change the default settings if necessary 7 Click on OK to send the print job to the Jobs...

Page 217: ...e to be able to print PostScript files on the Oc ColorWave 650 Poster Printer Note More information about how to install configure and use the driver is available in the documentation provided with th...

Page 218: ...pt driver in the Printer area of the Print dialog box 3 When you select Properties you can make settings for the print job Click Properties and Ad vanced 4 Activate the Oc Job Ticket to overrule the d...

Page 219: ...cript 3 Driver the Oc PostScript 3 Driver Online Help the Oc PostScript 3 Driver Installation manual Note You can download the latest Oc drivers from the Oc website http global oce com go to http glob...

Page 220: ...Printer has a dedicated FTP Jobs folder You cannot delete or change this folder It is created at installation and protected The most convenient way to print files through FTP is to drag and drop the f...

Page 221: ...printing through LPR in the Oc Express WebTools To do so navigate to the Configuration Connectivity tab and look for the LPD section Here you can also configure additional settings How to send a prin...

Page 222: ...3 R2 Sp2 32bit 64bit Window Vista Sp2 32bit 64bit Windows Server 2008 Sp2 32bit 64bit Windows Server 2008 R2 Sp1 64bit Windows 7 Sp1 32bit 64bit Windows SBS 2003 2008 2011 Citrix Presentation Server 3...

Page 223: ...SBS 2003 2008 2011 Citrix Presentation Server 3 x Citrix Presentation Server 4 x Citrix Metaframe Citrix XenApp 5 Mac OS 10 x Oc PostScript 3 Drivers Graphical application software Note Visit Oc on th...

Page 224: ...in the Oc Express WebTools See Enable Print from USB on page 133 Required tool A USB mass storage device or USB flash device Note Although it is possible to print files directly from a USB device it i...

Page 225: ...panel If this is the case use the upper right soft key to proceed to the file selection menu 1 If no USB device is detected by the Oc ColorWave 650 Poster Printer the printer operator panel will ask...

Page 226: ...using the lower left soft key 3 In Select one mode the selection of a file will auto matically transport you to the Define job settings view In Select more mode you have to press the lower right soft...

Page 227: ...les you need to submit multiple Print from USB jobs 5 Once you have configured the desired settings press the Green button to submit your Print from USB job Note After sending the file s to the Smart...

Page 228: ...their state Waiting job The system is processing the job data Processing job A job that requires user intervention before it can be printed load media enter accounting info password etc Attention job...

Page 229: ...selected period of time Set counter history peri od You can click on the column headers of the counter history list Job name Job owner Smart Inbox Time Printed to sort the list ac cording to your need...

Page 230: ...name in the counter history list the total detailed counter information for the selected job is displayed When you click Save all in the upper right corner of the counter his tory list you can save t...

Page 231: ...To pause the printer In the Queue screen use the Lower left softkey key on the printer operator panel to pause the printer The following message is displayed Printer pause requested The printer stops...

Page 232: ...letes the job immediately Press the Red stop key Printer operator panel Open the Jobs tab In the Jobs Queue sec tion place a checkmark in front of the job you want to delete and click Delete Oc Expres...

Page 233: ...ost common problem with print jobs is that the requested media for the job is not available The procedure below gives additional information about how the printer handles a media request Note For more...

Page 234: ...ter media request time out setting decides if the job is put on hold or if the print job will be deleted see Configure the Media request timeout on page 134 3 The printer continues printing Chapter 5...

Page 235: ...related attention messages on the printer operator panel These pop up messages hide all other information on the screen On Job event popup When this setting is set to On the system displays print job...

Page 236: ...the printer can be reached in the net work Job aborted due to reception problem protocol error connec tion failure spool full nothing was printed The document type is not supported by the printer for...

Page 237: ...ges not correctly printed The file contains some non printable pages The file could be corrupt The graphic commands in the file could be missing The shift setting could be set to a value that causes t...

Page 238: ...contains a non supported structure of embedded Oc Job Tickets The settings you have selected in the submission application are not used Instead the Oc Job Ticket settings embed ded in the file are use...

Page 239: ...Chapter 6 Account Management...

Page 240: ...protected and limited to authorized personnel The administrator uses Oc Account Console to create the account information dialog The administrator publishes the account information dialog for Oc Expr...

Page 241: ...or panel 1 Administrator Use the dialog of Oc Express WebTools to enter the ac count information for print jobs 2 Users Retrieve and use the account information of print jobs that is stored on the emb...

Page 242: ...otected and limited to the administrator Purpose Oc Account Console has the following functionalities Manage preview and publish the account information dialog for Oc Account Logic Retrieve and export...

Page 243: ...field Change the order of the accounting field in the list Make a preview of the accounting dialog to test the validity Publish the accounting dialog Make the accounting dialog available to external...

Page 244: ...is option to change the conditions for the update dialog and the log data retrieval The Devices tab Overview section Create Use this option to define the conditions to export data Delete Remove the ex...

Page 245: ...e retrieved from other applications Define the remaining settings for Oc Account Console Set the regional settings Application language Units of measure metric or imperial values Units of measure of t...

Page 246: ...l only be possible to print jobs that have valid accounting data All print jobs will be forced to go to the Smart Inbox If you use Oc Publisher Express to send your print job you must enter the requir...

Page 247: ...Chapter 7 Manage media on the Oc ColorWave 650 Poster Printer printing system...

Page 248: ...le as default see Manage the media profiles on page 252 in the Oc Express WebTools You can use the printer operator panel to define the correct media type for the media that you load on your printer F...

Page 249: ...dia sizes 1 Navigate to the Support Media tab in the Oc Express WebTools 2 Click on the value of the Supported media sizes setting A new window opens 3 Select a media series from the drop down list Fo...

Page 250: ...a size that was not yet enabled in the media series the system automatically adds the new media size to the custom media series Chapter 7 Manage media on the Oc ColorWave 650 Poster Printer printing...

Page 251: ...r to support you can install the corresponding Oc Media Profile Attributes For each media type the media profile optimizes a number of settings Mixing of colors system setting cannot be modified Setti...

Page 252: ...to Preferred Oc media types and sizes on page 258 and Support for non Oc media types and sizes on page 263 to get a list of the media profiles that are available on your system as default Note The med...

Page 253: ...he Oc website before you can install the new media profile to the Oc ColorWave 650 Poster Printer embedded controller 5 Click Remove to remove a media type that is no longer needed Note This action ca...

Page 254: ...r Printer in the Printer model section and click on Continue 4 Select one or more media types and click on Continue 5 Click on one of the icons in the Profiles column 6 Select the correct media profil...

Page 255: ...vailable on the printer oper ator panel How to update an existing media profile 1 Click Support Media 2 Click the check box of the media profile you want to update 3 Click the Install button in the to...

Page 256: ...n older version of the file was active on the controller this file will be overwritten by the new file Chapter 7 Manage media on the Oc ColorWave 650 Poster Printer printing system 256 Install a media...

Page 257: ...on a media size that is one size smaller than the media defined on the system For example A1 prints in landscape on A0 and A2 prints in landscape on A1 You are not required to cut the media by hand 2...

Page 258: ...r the Oc ColorWave 650 Poster Printer in Europe Preferred media types Europe Papers Output delivery Name on the Printer operator panel g m 2 mil or mu Description Media code Top delivery tray LFM023 O...

Page 259: ...elf Adhesive Paper LFM361 Preferred media types Europe Transparent papers Output delivery Name on the Printer operator panel g m 2 mil or mu Description Media code Top delivery tray LFM251 Oc Vel lum...

Page 260: ...ck LFM410 Fluores cent 90 Oc Fluorescent LFM410 External output back LFM411 Fluores cent 95 Oc Fluorescent LFM411 Top delivery tray LFM425 Colored 80 80 Oc Colored Paper FSC LFM425 Note Visit Oc on th...

Page 261: ...l Oc Premium Tyvek 7 5 mil 6007 External output back 44543 Opaque Film 4 mil 4 mil Opaque Film 4mil 44543 Top delivery tray 44632 Polyester Film 3 5 mil 3 5 mil Polyester Film 3 5 mil 44632 Top delive...

Page 262: ...inimum Maximum 297 millimeters 11 inch 42 inch Media width Not applicable 200 meters Roll length Chapter 7 Manage media on the Oc ColorWave 650 Poster Printer printing system 262 Preferred Oc media ty...

Page 263: ...ivery tray Paper Uncoated 60 70g 60 70g Paper Uncoated Top delivery tray Paper Uncoated 70 85g 70 85g Paper Uncoated Top delivery tray Paper Uncoated 85 120g 85 120g Paper Uncoated External output bac...

Page 264: ...ofiles for Oc media types are fine tuned for each specific media type the quality of the printed output will be better when you use Oc media types Media sizes Minimum Maximum 297 millimeters 11 inch 4...

Page 265: ...Chapter 8 Print quality and Print productivity...

Page 266: ...Settings in settings group Preferences Print job defaults Postscript PDF rasterization settings PDF transparency flattening setting see Set the PDF transparency flattening on page 272 PDF wipeout corr...

Page 267: ...tings in settings group Preferences System properties Printer properties Automatic roll switch setting see Set the Automatic roll switch on page 275 Print while RIP setting see Set the Print while RIP...

Page 268: ...nces Print job defaults General non postscript rasterization settings Long plot mode setting see Set the Long plot mode on page 274 Chapter 8 Print quality and Print productivity 268 Main settings tha...

Page 269: ...The Oc ColorWave 650 Poster Printer prints every color Before you begin This setting is editable for the Key operator or Power user How to set the color mode 1 Click Preferences Print job defaults 2...

Page 270: ...rints with a viewing distance of 2 4 m The print speed is around 60 seconds per A0 Production prints with an higher density than Express Plus Production This setting is appropriate for regular prints...

Page 271: ...etting 1 Click Preferences Print job defaults 2 Click Edit in the Basic bar or click the value of the Print setting setting 3 Select the desired print setting 4 Click Ok to confirm your entries or Can...

Page 272: ...processing performance is more important than print quality Large and complex PDF files are processed faster and with much less memory but with potential impact on the image quality Before you begin T...

Page 273: ...r When disabled the correction is not applied Before you begin This setting is editable for the Key operator or Power user How to set the PDF wipeout correction 1 Click Preferences Print job defaults...

Page 274: ...t very long prints the print quality may be less than the print quality that you defined for your print job Before you begin This setting is editable for the Key operator or Power user Note The Long p...

Page 275: ...dia roll runs out of media the printing process stops If you did not select a specific roll number for your print job but only a media type and a media size the printer automatically selects the roll...

Page 276: ...acity for small print jobs Normal This is the default setting High Select this value if you want to reduce the risk of aborting file transfer of large print jobs when the job memory is full Before you...

Page 277: ...l starts to print rasterized pages before all pages of a job are raster ized You can choose one of following values Enabled This is the default setting Disabled Select this value if you often encounte...

Page 278: ...igure the system for Auto rotate media saving Before you begin This setting is editable for the Key operator or Power user How to set the rotation mode 1 Click Preferences Print job defaults 2 Click E...

Page 279: ...p Top left Right Center Left Bottom right Bottom Bottom left Before you begin This setting is editable for the Key operator or Power user How to set the alignment mode 1 Click Preferences Print job de...

Page 280: ...you want to print input color space RGB or CMYK color space to the output color space of the Oc ColorWave 650 Poster Printer CMYK color space This conver sion can require approximations in order to p...

Page 281: ...e primary colours Red green and blue All three colours are required to produce white and the absence of all three produces black In additive mixing the RGB colours are the pri mary colours and cyan ma...

Page 282: ...RGB colour space developed by Adobe in 1998 Adobe RGB has a larger gamut than sRGB Adobe RGB is included in more medium range digital cameras and many professional graphic artists prefer Adobe RGB fo...

Page 283: ...ation This setting uses an offset press standard often used in the US for printing separations and proofs on uncoated media CMYK US Web uncoat ed Chapter 8 Print quality and Print productivity 283 Wha...

Page 284: ...d in this mode will look dull and grayish Oc CAD colours Use this setting to get a print with photo realistic colors Advised for photos or graphic art presentations If you select Oc enhanced colors yo...

Page 285: ...ndled correctly by the application possible problems are blue will be purplish like in most other inkjet printers raster file information like photos will look dull and dark None managed by applicatio...

Page 286: ...some of the defined input colors will be outside the Oc ColorWave 650 Poster Printer color space These out of gamut colors are called a gamut mismatch When a gamut mismatch occurs the rendering intent...

Page 287: ...uce best results for photos artwork GIS or images Perceptual rendering tries to preserve some relationship between out of gamut colors even if this results in inaccuracies for in gamut colors Chapter...

Page 288: ...for photos because this setting does not try to keep color realism The color saturation can come at the expense of changes in hue and lightness which is normally an unacceptable trade off for photo r...

Page 289: ...n a color space with the new white point and to keep the relative positions of the colors The Relative colorimetric rendering intent is advised for logos spot colors or PowerPoint presentations but th...

Page 290: ...emulation of paper white As a result of that white areas can become yellowish because the printer tries to emulate the whitepoint of the input profile This setting provides the highest accuracy in ren...

Page 291: ...ile file The output profile is applied automatically but it is important that you load the correct media on the Oc ColorWave 650 Poster Printer and that the correct OMP file is available on the Oc Pow...

Page 292: ...d PDF files The Oc WPD and the Oc Publisher Select job submission application offer the same color management settings but now file type independent Note It is only important to know what the file typ...

Page 293: ...embedded color profile for your print job for example embedded profile created with Adobe Illustrator you can choose between 2 options You can use the WPD driver where you can indicate to follow the...

Page 294: ...s no em bedded color profile present in the file Use the Oc Express WebTools to adjust the color settings for the print job The documents are sent to the printer without being converted to an other fi...

Page 295: ...nt only applicable for PDF files 2 Application The color settings can be defined in the application that you use to create or edit the document You can set the following parameters in the application...

Page 296: ...e 299 Color management settings for PostScript and PDF files CMYK input on page 300 These settings are applied when the controller cannot recognize or detect any color settings for the file to be prin...

Page 297: ...eb coat ed SWOP US Web un coated CMYK Simulated Oc TCS400 CAD colors Simulated non Oc printer vivid colors Simulated non Oc printer match screen colors Simulated non Oc printer no color correction Non...

Page 298: ...b coat ed SWOP US Web un coated CMYK Simulated Oc TCS400 CAD colors Simulated non Oc printer vivid colors Simulated non Oc printer match screen colors Simulated non Oc printer no color correction None...

Page 299: ...b coat ed SWOP US Web un coated CMYK Simulated Oc TCS400 CAD colors Simulated non Oc printer vivid colors Simulated non Oc printer match screen colors Simulated non Oc printer no color correction None...

Page 300: ...b coat ed SWOP US Web un coated CMYK Simulated Oc TCS400 CAD colors Simulated non Oc printer vivid colors Simulated non Oc printer match screen colors Simulated non Oc printer no color correction None...

Page 301: ...g width The following table describes the connection between the print modes and the banding widths The connection between the print modes and the width of the banding Typical width of the banding Pri...

Page 302: ...heck if the test print shows banding 4 If yes calibrate the media via the printer operator panel System Setup Calibration Calibrate the scannerOc ColorWave 650 Poster Printer on page 307 5 Reprint the...

Page 303: ...e relation between the print modes and the distances The relation between the print modes and the distances between the lines Typical distance between the lines Print mode 42 mm Express Express Plus 2...

Page 304: ...4 Check if the test print shows white or dark lines across all colors The lines usually appear at equal distances from each other 5 If yes calibrate the media via the printer operator panel System Set...

Page 305: ...lines in RGB areas and gray areas Cause of the problem During a swath of the Imaging devices a nozzle drops out or a poor functioning nozzle misdirects the droplets It is possible that the system comp...

Page 306: ...second half of the print or reprint the Customer Anal ysis Tool and check the second print When the colored bars are OK the system functions correctly However it is always advised to switch to a high...

Page 307: ...Oc ColorWave 650 Poster Printer works properly The calibration will take several minutes The printed output is delivered at the back of the printer and led through the slot below the Top back cover Ca...

Page 308: ...with the upper right soft key 2 Use the Scroll wheel to select Calibration and con firm with the Confirmation key above the Scroll wheel 3 The wizard assists you to do a calibration Please disconnect...

Page 309: ...the Scroll wheel to select the calibration type and confirm with the Confirmation key above the Scroll wheel 6 Press Finish to continue Note If the calibration failed you will be informed immediately...

Page 310: ...problems Banding across the print with differences in color and gloss on page 301 Horizontal wavy lines across your print on page 303 Thin horizontal coloued or white lines across your print on page 3...

Page 311: ...calibration error codes Remarks Action Error code Roll not loaded Calibration not accepted 22917 Roll too small Calibration not accepted 22918 Media type not suitable for instal lation calibrations Ca...

Page 312: ...Remarks Action Error code Incomplete media profile infor mation Roll not accepted 22926 Chapter 8 Print quality and Print productivity 312 Calibration error codes...

Page 313: ...Chapter 9 License management...

Page 314: ...o activate the license to enable an application or option for use The Support Licenses tab in the Oc Express WebTools allows you to manage the licenses very easily This section describes the following...

Page 315: ...ses tab has the following possibilities Possibilities View the currently active licenses Get the host ID of the Oc system Save the currently active licenses Activate new licenses or saved licenses Cha...

Page 316: ...license file 2 Get the host ID of the Oc system Oc needs the host ID of your Oc system to create a new license file 3 Send the list of new options you need the list of license numbers and the host ID...

Page 317: ...can view the license information for the following purposes Check the active licenses on license state license type and license duration Check how long a license is valid View all options available f...

Page 318: ...re not authorized to use the function you need to get a license for the function State This field displays one of the following license types Resale Not for resale License type This field displays the...

Page 319: ...ivation job or if you want to save the current license situation How to save the license information Note For this procedure you need to log in as a System Administrator or Power User 1 Open the Suppo...

Page 320: ...tem administrator or Power user 3 Click the host id hyperlink to display the host id information 4 Copy the id and send the host id information to your Oc representative together with a list of option...

Page 321: ...Restart the system to activate the changes Result If you update an expired license the new license file overwrites the previous license file If you upload a new license the license state in the overv...

Page 322: ...Chapter 9 License management 322 Install a new license...

Page 323: ...Appendix A Contact...

Page 324: ...for your product Before using your product make sure that you read and understand all safety information in the manual entitled Safety Instructions Support A Knowledge Base OKB with answers to your qu...

Page 325: ...c organizations For the addresses of local Oc organizations visit http global oce com contact countries Comments Send your comments by e mail to itc userdoc oce com Appendix A Contact 325 Online suppo...

Page 326: ...Automatic wake up 136 B Browser security settings Browser security settings 97 C Calibrate the printer 308 Calibration Calibration 307 error codes 311 Cartridge Cartridge 169 load a toner cartridge 1...

Page 327: ...rent date and time 87 130 Custom print length Custom print length 142 Customer Analysis Tool demo print 88 Cut the media Cut the media 191 D Default passwords Oc Express WebTools 120 Default settings...

Page 328: ...Finish your job Roll to Roll mode 44 Firefox 7 and newer minimum browser security settings 98 First language First language 87 130 Footprint Footprint 16 FTP job submission 220 G Gloss banding Gloss b...

Page 329: ...ription 25 Lower right soft key description 25 LPR job submission 221 M Main settings print quality 270 Mains supply cable Mains supply cable 64 Maintenance tray replace 173 Manage the media profiles...

Page 330: ...Oc delivery tray solve problems 51 Oc Express WebTools account management 132 246 change the language 99 configuration tab 93 jobs tab 92 load the settings from a file 104 log in 118 network settings...

Page 331: ...settings 266 print settings 270 printing system 14 remote service states 109 197 roll to roll states 110 197 setting 248 system states 108 196 toner states 109 197 P Paper sizes Paper sizes 139 249 P...

Page 332: ...rint jobs media request 233 Production setting Production setting 270 Q Quality setting Quality setting 270 R Receiving rack basket Receiving rack basket 29 Recommended media types Take up unit 49 Reg...

Page 333: ...t 204 Solve output quality problems Solve output quality problems 301 303 305 Solve problems Solve problems 177 Oc delivery tray 51 Specifications drivers 222 media sizes 262 264 optional application...

Page 334: ...tal Area Click 94 Turn the printer off Turn the printer off 65 148 Turn the printer on Turn the printer on 65 148 U Unpack media roll 76 153 Update media profile 255 printer software 106 system softwa...

Page 335: ...1...

Page 336: ...inting in the office and corporate printroom Large format printing of technical documentation signage and display graphics Production printing for marketing service bureaus and graphic arts Business S...

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