![background image](http://html.mh-extra.com/html/nec/univerge-um8000/univerge-um8000_user-manual_248353089.webp)
Transaction Box Overview
89
Transaction Box Overview
Use transaction boxes to configure special call handling, create menus, or play prerecorded announcements.
Configure call transfer to a phone number or extension for each transaction box. If the extension is busy or
unanswered, the system plays a greeting for the box, then takes the action specified.
Unlike the subscriber directory page, a transaction box can handle callers two different ways: one for day mode and one
for night mode.
Multiple transaction boxes can be created for different purposes: sales inquiries, requests for directions to the office, or
different boxes for different languages. The system can answer ports with different opening greetings. Some ports can
answer with a greeting for one business or language and the remaining ports for another business or language.
Related Topics
Transaction Box Configuration Steps
Configuring a Transaction Box Name, Language, or Schedule
Editing the Transaction Box Name, Language, or Schedule
Configuring Transaction Box Greetings and Action After Greetings
Record Transaction Box or Voice Detect Box Greetings Using a Phone
Configuring How Messages are Taken for a Transaction Box
Configuring Transaction Box One-key Dialing
Changing the Public Fax Box System ID
Summary of Contents for Univerge UM8000
Page 44: ...System Configuration 44 Related Topics System Schedules ...
Page 57: ...System Configuration 57 Exporting Messaging System Data System Schedules ...
Page 200: ...Message Groups Overview 200 Configuring Transaction Box Greetings and Action After Greetings ...
Page 237: ...System Reports 237 Creating Directory Reports ...
Page 249: ...System Reports 249 Call Report Log Reports ...
Page 306: ...UNIVERGE UM8000 Message Networking 306 Understanding Directories ...
Page 464: ...Page Field Descriptions 464 ...