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Transaction Box Overview
100
Configuring Transaction Box One
-
key Dialing
Use the One-key dialing page to define one-key dialing to offer callers a menu of choices. One-key dialing enables
callers to use a single touchtone key (from 0 to 9) to represent any transaction box.
Set any system IDs where callers can be routed when they press a single touchtone key.
Callers can bypass one-key dialing. Set the system to pause a certain number of seconds for additional touchtones
before routing the call according to the one-key dialing menu. These pauses allow callers to press full system IDs to
bypass one-key dialing during a greeting. You specify how long the system waits between touchtones using the
One
-
key delay
field on the One-Key Dialing page.
NOTE
O
NLY
SYSTEM
ADMINISTRATORS
CAN
PROGRAM
ONE
-
KEY
DIALING
,
HOWEVER
,
THEY
MUST
NOTIFY
SUBSCRIBERS
TO
CHANGE
THEIR
GREETINGS
WHEN
ONE
-
KEY
DIALING
RULES
ARE
SELECTED
DURING
A
SUBSCRIBER
GREETING
.
To configure one
-
key dialing for a transaction box
1.
In the Navigation Pane, click
Call Management > Transaction Boxes > One
-
Key Dialing
.
For detailed field information, see the
Call Management > Transaction Boxes - One-key Dialing
table.
2.
Repeat the following steps for each one-key assignment:
a.
Select the numeric value for the one-key dialing.
b.
Type the system ID or click
Search
to locate a selection.
3.
In the
One key delay
field, type number of seconds the messaging system waits for additional touchtones before
taking action.
4.
Click
Save
.
5.
Click
Transaction Boxes > Greetings
page to rerecord the greeting describing the new one-key dialing rules.
Related Topics
Summary of Contents for Univerge UM8000
Page 44: ...System Configuration 44 Related Topics System Schedules ...
Page 57: ...System Configuration 57 Exporting Messaging System Data System Schedules ...
Page 200: ...Message Groups Overview 200 Configuring Transaction Box Greetings and Action After Greetings ...
Page 237: ...System Reports 237 Creating Directory Reports ...
Page 249: ...System Reports 249 Call Report Log Reports ...
Page 306: ...UNIVERGE UM8000 Message Networking 306 Understanding Directories ...
Page 464: ...Page Field Descriptions 464 ...