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Page Field Descriptions
395
Call Management > Language Boxes - Key Mapping
Field
Description
Greeting
The length of the greeting appears on the button label in
minutes and seconds. If 00:00 appears on the button label, a
greeting has not been recorded.
Key
The touchtone key assigned to the language. When a caller
presses this touchtone, the system plays the conversation in
the selected language.
Language
The language assigned to the touchtone key.
Action
The action the system takes after the caller presses the
touchtone key:
•
Hang up.
Disconnects without saying good
-
bye.
•
Route to.
Routes the caller to the selected system ID.
Type a system ID or click
Search
to find and select a
system ID.
•
Route to operator.
Routes the caller to the system
operator box.
•
Say bye.
Plays a prompt asking if the caller needs
further assistance, pauses to wait for the caller to make a
selection, if there is no response, says good
-
bye and
disconnects.
•
Restart.
Returns the caller to the opening greeting box.
System ID
The system ID of a transaction box or interview box to send
the caller to if
Route to
is the chosen Action. Click
Search
and select a system ID.
No TT
(No Touch Tone entered) Specifies the Language used and
Action taken if the caller does not press a key when
prompted.
Summary of Contents for Univerge UM8000
Page 44: ...System Configuration 44 Related Topics System Schedules ...
Page 57: ...System Configuration 57 Exporting Messaging System Data System Schedules ...
Page 200: ...Message Groups Overview 200 Configuring Transaction Box Greetings and Action After Greetings ...
Page 237: ...System Reports 237 Creating Directory Reports ...
Page 249: ...System Reports 249 Call Report Log Reports ...
Page 306: ...UNIVERGE UM8000 Message Networking 306 Understanding Directories ...
Page 464: ...Page Field Descriptions 464 ...