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Hospitality Site Management
284
Resetting a Hotel Guest Message Box
When a guest is checked out, the
automatically resets the mailbox so it is immediately available for the
next guest checked-in to the room.
When the PMS is not able to provide the checkout information to the messaging system, hotel staff members must
manually check out a guest and reset the mailbox for the room. Housekeeping staff can also reset a room mailbox after
preparing the room for the next guest.
When the room mailbox is reset, the system clears special settings configured for the previous guest, such as the
password, personal greeting, or language choice.
To configure manual resetting the message box ID
1.
Log on as the system manager to the Administration Console.
2.
In the Navigation Pane, click
System > Configuration > Hospitality Settings
.
3.
Type the message box ID number in the
Reset message box ID
field. The default value is 636.
4.
Click
Save
.
To manually reset the hotel room voice mailbox
1.
Using the phone, call the messaging system.
2.
Dial the reset ID extension number,
636
is the default.
3.
Dial the room extension of the guest checking out.
4.
Press
1
to confirm the checkout.
Related Topics
Hospitality Site Configuration
Configuring the Guest Template
Configuring Hotel Guest Recorded Name, Language, and Message Storage
Summary of Contents for Univerge UM8000
Page 44: ...System Configuration 44 Related Topics System Schedules ...
Page 57: ...System Configuration 57 Exporting Messaging System Data System Schedules ...
Page 200: ...Message Groups Overview 200 Configuring Transaction Box Greetings and Action After Greetings ...
Page 237: ...System Reports 237 Creating Directory Reports ...
Page 249: ...System Reports 249 Call Report Log Reports ...
Page 306: ...UNIVERGE UM8000 Message Networking 306 Understanding Directories ...
Page 464: ...Page Field Descriptions 464 ...