Hospitality Site Management
285
Accessing Messages After a Hotel Guest Checks Out
After checking out a guest, unheard messages are transferred to a guest message storage box. The messages are held
for the specified period of time defined on the Guest Profile page.
Guests use the post checkout ID code configured on the System > Configuration > Hospitality Settings page to access
the unheard messages. Hotel staff should check the Property Management System to verify that the guest has received
all of their voice messages.
To transfer a guest to the message storage box after checkout
1.
Initiate a call transfer.
2.
Call the messaging system.
3.
Dial the
Post checkout ID
number defined on the Hospitality Settings page. The default is 654.
4.
Dial the hotel room of the guest who has checked out.
5.
Confirm the extension and checkout day.
6.
Listen for the beep, then complete the call transfer.
Related Topics
Hospitality Site Configuration
Configuring the Guest Template
Configuring Hotel Guest Recorded Name, Language, and Message Storage
Summary of Contents for Univerge UM8000
Page 44: ...System Configuration 44 Related Topics System Schedules ...
Page 57: ...System Configuration 57 Exporting Messaging System Data System Schedules ...
Page 200: ...Message Groups Overview 200 Configuring Transaction Box Greetings and Action After Greetings ...
Page 237: ...System Reports 237 Creating Directory Reports ...
Page 249: ...System Reports 249 Call Report Log Reports ...
Page 306: ...UNIVERGE UM8000 Message Networking 306 Understanding Directories ...
Page 464: ...Page Field Descriptions 464 ...