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Page Field Descriptions
378
Call Management > Opening Box - Greetings
Field
Description
Active greeting
The greeting used when the messaging system answers
calls:
NOTE
I
F
00:00
APPEARS
ON
A
BUTTON
LABEL
,
A
GREETING
HAS
NOT
BEEN
RECORDED
.
•
Day/Night greeting.
Enables the day and night
greetings for the opening greeting box. If 00:00 appears
on the button label a greeting has not been recorded.
Once the greeting has been played, the messaging system
takes the action specified in
After
day greeting
or
After
night greeting
.
•
Alternate greeting.
Makes the alternate greeting
active. When the alternate greeting is active, it is used in
both day and night modes.
After day greeting
Actions the messaging system takes after playing the
greeting during the day schedule.
•
Route to operator.
Routes the caller to the system
operator box.
•
Route to.
Routes the caller to another system ID. If
selected, type the system ID or click
Search
and select a
system ID.
•
Hang up.
Disconnects without saying good
-
bye.
•
Say bye
.
Plays a prompt asking if the caller needs
further assistance, pauses to wait for the caller to make a
selection, if there is no response, says good-bye and
disconnects.
•
Restart.
Returns the caller to the opening greeting box.
After night greeting
Actions the messaging system takes after playing the
greeting during the night schedule.
•
Route to operator.
Routes the caller to the system
operator box.
•
Route to.
Routes the caller to another system ID. If
selected, type the system ID or click
Search
and select a
system ID.
•
Hang up.
Disconnects without saying good
-
bye.
•
Say bye.
Plays a prompt asking if the caller needs
further assistance, pauses to wait for the caller to make a
selection, if there is no response, says good-bye and
disconnects.
•
Restart.
Returns the caller to the opening greeting box.
Summary of Contents for Univerge UM8000
Page 44: ...System Configuration 44 Related Topics System Schedules ...
Page 57: ...System Configuration 57 Exporting Messaging System Data System Schedules ...
Page 200: ...Message Groups Overview 200 Configuring Transaction Box Greetings and Action After Greetings ...
Page 237: ...System Reports 237 Creating Directory Reports ...
Page 249: ...System Reports 249 Call Report Log Reports ...
Page 306: ...UNIVERGE UM8000 Message Networking 306 Understanding Directories ...
Page 464: ...Page Field Descriptions 464 ...