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System Operator Overview
88
Assigning a System Operator Box to a Port
Multiple operators can be created by configuring a transaction box for each port receiving incoming calls. When callers
press 0 (zero) during a messaging system conversation they are routed to a second operator. Multiple operators are
used to support systems with two or more languages, systems shared by two or more businesses, or other special
applications.
Designate Port 1 to receive all calls that come to the phone number advertised as a Spanish language line. Then assign
the system operator box owned by the Spanish speaking operator to Port 1.
To assign a system operator box to a port
1.
Add a transaction box for the second operator, and note the box
.
See
2.
In the Navigation Pane, click
Call Management > System Operator Box > Profile
.
3.
In the
Alternate system IDs for special operators on each port
field, type
<port number>
=
<system ID>
For example
1
-
2=131
Ports 1 and 2 forward to system ID 131.
4.
Click
Save
.
Related Topics
Summary of Contents for Univerge UM8000
Page 44: ...System Configuration 44 Related Topics System Schedules ...
Page 57: ...System Configuration 57 Exporting Messaging System Data System Schedules ...
Page 200: ...Message Groups Overview 200 Configuring Transaction Box Greetings and Action After Greetings ...
Page 237: ...System Reports 237 Creating Directory Reports ...
Page 249: ...System Reports 249 Call Report Log Reports ...
Page 306: ...UNIVERGE UM8000 Message Networking 306 Understanding Directories ...
Page 464: ...Page Field Descriptions 464 ...