![background image](http://html.mh-extra.com/html/nec/univerge-um8000/univerge-um8000_user-manual_248353080.webp)
System Operator Overview
80
System Operator Overview
The system operator box is a transaction box that specifies how the system handles calls to the operator. The system
operator box defines the extension, call transfer settings, and greetings for the operator and actions taken if the
operator is not available.
When the operator is not available, the default setting is to transfer the call to a public interview box to gather caller
information. The system operator box plays a greeting only when callers are transferred to, or attempt to reach, the
operator and the extension is busy or unanswered.
The default settings for the system operator box enable the operator extension to handle the greatest number of calls
without tying up ports with calls holding for the operator.
See
Steps for Configuring the System Operator Box
Configuring the System Operator Profile
Deleting System Operator Box Messages
Configuring System Operator Box Call Transfer
Configuring System Operator Box Greetings
Configuring How Messages are Taken for the System Operator Box
Summary of Contents for Univerge UM8000
Page 44: ...System Configuration 44 Related Topics System Schedules ...
Page 57: ...System Configuration 57 Exporting Messaging System Data System Schedules ...
Page 200: ...Message Groups Overview 200 Configuring Transaction Box Greetings and Action After Greetings ...
Page 237: ...System Reports 237 Creating Directory Reports ...
Page 249: ...System Reports 249 Call Report Log Reports ...
Page 306: ...UNIVERGE UM8000 Message Networking 306 Understanding Directories ...
Page 464: ...Page Field Descriptions 464 ...