NEC Univerge UM8000, User Manual, Page: 124 / 469

Changing the Public Fax Box System ID 124
Configuring the Public Fax Box Actions
Use the fax action page to configure what the messaging system should do if the fax extension does not answer or is
busy.
To configure the public fax action if the fax extension does not answer or is busy
1.
In the Navigation Pane, click Call Management > Public Fax Box > Action .
2.
Select the action the messaging system is to take if the fax extension does not answer or is busy.
• Route to operator. Route the caller to the system operator box.
• Route to. Route the caller to another system ID. Type the system ID or click Search to find and select a
system ID.
• Hang up. Disconnect without saying good-bye.
• Say bye. Plays a prompt asking if the caller needs further assistance, pauses to wait for the caller to make a
selection, if there is no response, says good-bye and disconnects.
• Restart. Return the caller to the opening greeting box. This setting is not recommended.
3.
Select an Announcement setting:
• Always. Prompt the caller to record a message and send a public notification message when the fax call is
transferred.
• Voice. Prompt the caller to record a message and send a public notification message when the fax call is
transferred only if the caller records a voice name or message.
• Never. Does not prompt the caller to record a message and does not send a public notification message when
the fax call is transferred.
• Post. Sends a public notification message when the fax call is transferred.
4.
Click Save .
Related Topics
Configuring the Public Fax Box Call Transfer Settings
Changing the Public Fax Box System ID
Transaction Box Configuration Steps