NEC UNIVERGE SL2100, Programming Manual

Page: 608 / 678

Alarm
No.
Name
Item
No.01
de-
fault
Item
No.02
de-
fault
Content of
alarm
< generation
timing >
Cause Measures Recovery
Alarm
Status
10 ISDN Link
Error 0 0 Layer1 link of
ISDN lines
came off.
<Operate it >
• Connected deter-
mination of main
device and ISDN
line.
• Breakdown of
DSU.
• The setting of
PRG10-03 is not
corresponding to
an actual line.
Confirm the data of
PRG10-03.
Reconfirm wiring
and the installation
of DSU.
Please inquire of
the manufacturer
when the problem
occurs after it con-
firms it. When the
connection
returns nor-
mally, the
error is re-
covered. ERR
REC
11 CTI Link
Error 0 0 The link with
the CTI server
came off.
<Operate it >
• LAN cable cuts
it.
• Connected HUB
broke.
• The CTI server
doesn't start nor-
mally.
Please reconfirm
the CTI server, wir-
ing, and the con-
nection.
Please inquire of
the manufacturer
when the problem
occurs after it con-
firms it. When the
connection
returns nor-
mally, the
error is re-
covered. ERR
REC
12 ACD MIS
Link Error 0 0 The link with
ACD MIS client
PC came off.
<Operate it >
• LAN cable cuts
it.
• Connected HUB
broke.
• ACD MIS client
PC doesn't start
normally.
Please confirm
ACD MIS client PC
and connected
part.
Please inquire of
the manufacturer
when the problem
occurs after it con-
firms it. When the
connection
returns nor-
mally, the
error is re-
covered. ERR
REC
13 Charge
manage-
ment link
error 0 0 The link with
the charge
management
device came
off.
<Operate it >
1. Problem of wir-
ing to connect
main device
with charge
management
device.
2. Problem of
PC.
1. It is confirmed
that there is no
problem in wir-
ing to connect
a main device
with the
charge man-
agement de-
vice. (Whether
ping passes
for LAN con-
nection is con-
firmed.)
2. Restart the
charge man-
agement soft-
ware.
3. Reboot PC,
and start the
charge man-
agement soft-
ware.
When the
connection
returns nor-
mally, the
error is re-
covered. ERR
REC
14 LAN Link
Error 0 0 The link with
LAN on CPU
came off.
<Operate it >
• LAN cable cuts
it.
• Connected HUB
broke.
• Defect of CPU.
Confirm the opera-
tion of LAN con-
nector, LAN cable,
and HUB again. When the
connection
returns nor-
mally, the
error is re-
covered. ERR
REC
SL2100 ISSUE 2.0
2-584 Program 90 : Maintenance Program
Program
90