Program 41 : ACD Setup
41-16 : ACD Threshold Overflow
Level:
SA
Description
Use
Program 41-16 : ACD Threshold Overflow
to define the value of the ACD threshold call
overflow and the mode for each ACD group.
Input Data
ACD Group No.
1 ~ 8
Item
No.
Item
Input Data
Description
Default
01
Number of Calls in
Queue
0 ~ 128
0 = No Limitation
Define the maximum number of calls al-
lowed in the ACD queue before overflow
occurs.
0
02
Operation Mode for
ACD Queue
0 = The last waiting call
is transferred
1 = The longest waiting
call is transferred
2 = Send Busy Tone
Define how the system should handle calls
when the number of calls in queue ex-
ceeds the threshold.
0
Conditions
None
Feature Cross Reference
• Automatic Call Distribution (ACD)
SL2100
ISSUE 2.0
2-406
Program 41 : ACD Setup
Program
41
Summary of Contents for UNIVERGE SL2100
Page 1: ...Programming Manual GVT 010795 301 00 NA ISSUE 2 0 ...
Page 14: ...MEMO SL2100 ISSUE 2 0 xii Programming Manual ...
Page 24: ...MEMO SL2100 ISSUE 2 0 1 10 Introduction ...
Page 115: ...Feature Cross Reference None ISSUE 2 0 SL2100 Programming Manual 2 91 Program 11 ...
Page 171: ...Feature Cross Reference None ISSUE 2 0 SL2100 Programming Manual 2 147 Program 15 ...
Page 220: ...Feature Cross Reference None SL2100 ISSUE 2 0 2 196 Program 20 System Option Setup Program 20 ...
Page 237: ...Feature Cross Reference Caller ID ISSUE 2 0 SL2100 Programming Manual 2 213 Program 20 ...
Page 261: ...Feature Cross Reference None ISSUE 2 0 SL2100 Programming Manual 2 237 Program 20 ...
Page 436: ...Feature Cross Reference Hotel Motel SL2100 ISSUE 2 0 2 412 Program 42 Hotel Setup Program 42 ...
Page 443: ...Feature Cross Reference Hotel Motel ISSUE 2 0 SL2100 Programming Manual 2 419 Program 42 ...
Page 485: ...Feature Cross Reference None ISSUE 2 0 SL2100 Programming Manual 2 461 Program 47 ...
Page 551: ...Feature Cross Reference None ISSUE 2 0 SL2100 Programming Manual 2 527 Program 82 ...
Page 571: ...Feature Cross Reference None ISSUE 2 0 SL2100 Programming Manual 2 547 Program 84 ...
Page 618: ...Feature Cross Reference None SL2100 ISSUE 2 0 2 594 Program 90 Maintenance Program Program 90 ...
Page 677: ...MEMO ISSUE 2 0 SL2100 Programming Manual 2 653 ...
Page 678: ...Programming Manual NEC Corporation ISSUE 2 0 ...