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2 - 368

Program 41 : ACD Setup

Description

Use

Program 41-07 : ACD Weekly Schedule Setup

to assign the four Work Schedules

(1~4) to days of the week. The assignments you make in this program apply to both
the ACD Agent Work Schedules (Program 41-05) and the Trunk Work Schedules
(Program 41-06).

Conditions

None

Feature Cross Reference

J

Automatic Call Distribution (ACD)

Program 41 : ACD Setup

41-07 : ACD Weekly Schedule Setup

Level:

SA

Item

No.

Day Number

Time Pattern

Default

01

1

= Sunday

0~4

(0 = No ACD)

0

2

= Monday

3

= Tuesday

4

= Wednesday

5

= Thursday

6

= Friday

7

= Saturday

«
...
401
402
403
404
405
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»

Summary of Contents for ELECTRA ELITE IPK II

Page 1: ...may occur causing slight variations When viewing and printing this document we cannot guarantee that your specific PC or printer will support all of the fonts or graphics Therefore when you view the d...

Page 2: ...PROGRAMMING MANUAL INT 1073 IPK II DOCUMENT REVISION 1 RELEASE 1000...

Page 3: ......

Page 4: ...pproval of NEC Unified Solutions Inc Dterm is a registered trademark of NEC Corporation and Electra Elite is a registered trademark of NEC America Inc Windows is a registered trademark of Microsoft Co...

Page 5: ......

Page 6: ...l customers Electra Elite IPK II System Hardware Manual The System Hardware Manual is provided for the system installer This manual has detailed instructions for installing the Electra Elite IPK II KS...

Page 7: ......

Page 8: ...e Programs 1 4 Section 6 Programming Names and Text Messages 1 5 Section 7 Using Softkeys For Programming 1 6 Section 8 What the Softkey Display Prompts Mean 1 7 Section 9 System Number Plan Capacitie...

Page 9: ...umbering 2 44 11 07 Department Group Pilot Numbers 2 45 11 08 ACI Group Pilot Number 2 46 11 09 Trunk Access Code 2 47 11 10 Service Code Setup for System Administrator 2 49 11 11 Service Code Setup f...

Page 10: ...k Group Routing 2 96 14 07 Trunk Access Map Setup 2 98 14 08 Music on Hold Source for Trunks 2 100 14 09 Conversation Recording Destination for Trunks 2 101 14 13 CCIS System Route ID 2 102 14 14 CCIS...

Page 11: ...Line Telephones 2 154 20 04 System Options for Virtual Extensions 2 156 20 06 Class of Service for Extensions 2 157 20 07 Class of Service Options Administrator Level 2 158 20 08 Class of Service Opt...

Page 12: ...ll Restriction Table Data Setup 2 210 21 07 Toll Restriction Override Password Setup 2 213 21 08 Repeat Dial Setup 2 214 21 09 Dial Block Setup 2 215 21 10 Dial Block Restriction Class Per Extensions...

Page 13: ...le Area Setup for Time Pattern 2 249 22 18 Private Call Assignment Setup 2 250 Program 23 Answer Features Setup 23 02 Call Pickup Groups 2 251 23 03 Universal Answer Auto Answer 2 252 23 04 Ringing Li...

Page 14: ...Class of Service 2 287 26 05 LCR Carrier Table 2 288 26 06 LCR Authorization Table 2 289 26 07 LCR Cost Center Code Table 2 290 26 08 LCR Manual Override Access Code Table 2 291 26 09 LCR Manual Overr...

Page 15: ...r E M Tie Lines 2 328 34 04 E M Tie Line Toll Restriction Class 2 329 34 05 Tie Line Outgoing Call Restriction 2 330 34 06 Add Delete Digit for E M Tie Line 2 331 34 07 E M Tie Line Timer 2 332 34 08...

Page 16: ...63 41 04 ACD Group Supervisor 2 365 41 05 ACD Agent Work Schedules 2 366 41 06 Trunk Work Schedules 2 367 41 07 ACD Weekly Schedule Setup 2 368 41 08 ACD Overflow Options 2 369 41 09 ACD Overflow Tabl...

Page 17: ...te 2 406 44 10 Holiday Schedule for ARS F Route 2 407 Program 45 Voice Mail Integration 45 01 Voice Mail Integration Options 2 409 Program 47 In Mail 47 01 IPK II In Mail System Options 2 411 47 02 IP...

Page 18: ...d BLF Sending Extension Number Assignment 2 470 50 10 CCIS Centralized BLF Interval Time Assignment 2 472 50 11 CCIS Centralized Day Night Switching Sending Group Assignment 2 473 50 12 CCIS Centraliz...

Page 19: ...figuration 2 509 83 12 Wireless DECT Measurement 2 510 Program 84 Hardware Setup for VoIP 84 03 IP Phone Information Basic Setup 2 511 Program 84 Hardware Setup for VoIP 84 04 VoIP DHCP Server Mode Se...

Page 20: ...20 Traffic Report Data Setup 2 556 90 21 Traffic Report Output 2 557 90 23 Deleting Registration of IP Telephones 2 558 90 24 System Alarm Report Notification Time Setup 2 559 90 25 System Alarm Repo...

Page 21: ...__________________________________________________ xiv Table of Contents ___________________________________________________________________________________ Document Revision 1 Electra Elite IPK II TH...

Page 22: ...s 1 5 Table 1 3 Softkey Display Prompts 1 7 Table 1 4 System Number Plan Capacities 1 8 Table 2 1 Programming Modes 2 1 Table 2 2 System Numbering Default Settings 2 33 Table 2 3 Program 15 02 Incomin...

Page 23: ...____________________________________________________ xvi List of Tables ___________________________________________________________________________________ Document Revision 1 Electra Elite IPK II THI...

Page 24: ...The information on each program is subdivided into the following headings Description describes what the program options control The Default Settings for each program are also included When you first...

Page 25: ...telephone display This indicates the program number 15 07 item number 01 and that the options are being set for the extension The second row of the display KY01 01 indicates that Key 01 is being prog...

Page 26: ...he Compact Flash Program 90 04 is used to reload the customer data if necessary Note that a Compact Flash can only hold one customer database Each database to be saved will require its own separate ca...

Page 27: ...NSWER again allows you to select a new program in the 15 XX series Pressing ANSWER a third time allows you to enter a new program beginning with 1 Pressing ANSWER one last time brings you to the begin...

Page 28: ...a table e g Common Permit Table If you enter data and then press this key the system accepts the data before scrolling forward VOL M Scroll forward through a list of entry numbers e g from extension...

Page 29: ...will change accordingly Pressing the VOLUME Lor VOLUME M will scroll between the menus Enter characters B E S Accepts an entry only required if two letters on the same key are needed ex TOM Pressing...

Page 30: ...rompts Softkey Display Prompts If you press this Softkey The system will back Go back one step in the program display You can press VOLUME Lor VOLUME Mto scroll forward or backward through a list of p...

Page 31: ...Service Patterns 32 Dial Tone Detector DTMF Receiver 64 Toll Restriction Classes 15 Verifiable Account Code Table 2000 Trunk Trunk Port Number 1 200 Trunk Ports Total H Analog Trunks H BRI Trunk Port...

Page 32: ...hone Extension Number Range 1 99999999 Virtual Extension Ports 256 Virtual Extension Port Numbers 001 256 Virtual Extension Number Range Undefined PGD 2 U10 Modules 56 ADA Recording Jack Adapters 240...

Page 33: ...bers 1 48 Conference Conference Circuits 64 maximum 32 Parties Per Conference Data Communication Interfaces APR Software Port Numbers 193 256 APA Adapters 240 APR Adapters 240 CTA or CTU Adapters 32 D...

Page 34: ...SMDR SMDR Ports 1 8 VRS VRS on DSP Daughter Board 1 VRS Channels 16 VRS Attendant Messages 3 VRS Recordable Messages 48 Voice Mail Ports for IPK II In Mail 8 Ports for External Voice Mail 48 VoIP ADA...

Page 35: ...PCPro WebPro User Name 0000 ADMIN1 Level 4 SB PCPro WebPro User Name 9999 ADMIN2 Programming Password Users 8 Footnotes Extension numbers can be one to eight digits long Refer to the Flexible System...

Page 36: ...ng Modes Program Number Program Name Program 10 System Configuration Setup Program 11 System Numbering Program 12 Night Mode Setup Program 13 Speed Dialing Program 14 Trunk Basic Setup Program 15 Exte...

Page 37: ...Voice Mail Integration Program 47 In Mail no Program 46 Program 50 Common Channel Interoffice Signaling Service CCIS Program 80 Basic Hardware Setup for System no Programs 48 49 51 79 Program 81 Basic...

Page 38: ...nfiguration Setup 10 01 Time and Date Level SA Input Data Item No Item Input Data Default Description 01 Year 00 99 No Setting Enter two digits for year 00 99 02 Month 01 12 No Setting Enter two digit...

Page 39: ...02 International Access Code Dial up to 4 digits 0 9 Enter the international access code 03 Other Area Access Code Dial up to 2 digits 0 9 9 Enter the other area access code 04 Area Code Dial up to 6...

Page 40: ...nt when using PCPro WebPro due to the window layout of the applications Refer to the program within the PCPro WebPro application to determine the correct item number Input Data For CNF PKG Setup For C...

Page 41: ...For ESI PKG Setup Physical Port Number 01 16 Item No Item Input Data Default 01 Terminal Type B1 0 Not set 1 Multiline Terminal 2 SLT Adapter 3 Not Used 4 Not Used 5 Not Used 6 PGD Paging 7 PGD Tone R...

Page 42: ...2 Item No Item Input Data Default 06 Terminal Type B2 0 Not set 6 PGD Paging 7 PGD Tone Ringer 8 PGD Door Box 9 PGD ACI 12 APR 0 07 Logical Port Number B2 PGD Paging Tone Ringer 1 PGmax PGD for Door B...

Page 43: ...hysical Port Number 01 08 Item No Item Input Data Default 01 Logical Port Number 0 200 0 Physical Port Number 01 02 Item No Item Input Data Default 01 Logical Port Number 0 200 0 Physical Port Number...

Page 44: ...Type Each timer value of Layer 3 are set up for every type using Program 81 06 T Bus 1 5 1 05 CLIP Information Announcement Based on this setting the system will include a Presentation Allowed 1 or P...

Page 45: ...1 5 1 05 CLIP Information Based on this setting the system will include a Presentation Allowed 1 or Presentation Restricted 0 in the Setup message to allow or deny the Calling Party Number Program 15...

Page 46: ...0 10V 7 Not Defined 0 14 Not Used Physical Port Number 01 24 Item No Item Input Data Default 01 Logical Port Number The start port number of a T1 line is displayed 24 logic ports are automatically as...

Page 47: ...then plug the new device in to have the system automatically define it or redefine the type manually H The system must have a ETU installed in order to view change the options for that type of ETU Fe...

Page 48: ...Music J Music on Hold Program 10 System Configuration Setup 10 04 Music On Hold Setup Level IN Input Data Item No Item Input Data Default Description 01 Music on Hold Source Selection 0 No Tone 1 Exte...

Page 49: ...ose Relay Input Data INDEX 1 Conditions None Feature Cross Reference J Analog Communications Interface ACI Program 10 System Configuration Setup 10 05 General Purpose Relay Setup Level IN General Purp...

Page 50: ...one Feature Cross Reference J ISDN Compatibility Program 10 System Configuration Setup 10 06 ISDN BRI Setup Level IN Input Data ISDN BRI Circuit 1 4 Item No Item Input Data Default 01 TEI Selection Se...

Page 51: ...continues ringing with the normal ring cadence cycle Without pre ringing the call starts ringing only when the normal ring cadence cycle occurs This may cause a ring delay depending on when call detec...

Page 52: ...J Extension DTMF receiver for single line telephone J Trunk DTMF receiver for analog trunks dial tone busy tone detection for analog trunks Conditions None Feature Cross Reference J Caller ID J Centr...

Page 53: ...5 254 254 172 16 0 10 02 Subnet Mask 128 0 0 0 240 0 0 0 254 0 0 0 255 192 0 0 255 252 0 0 255 255 128 0 255 255 248 0 255 255 255 0 255 255 255 224 255 255 255 252 192 0 0 0 248 0 0 0 255 0 0 0 255 2...

Page 54: ...d 24 12 Hours 7 Hours Determine the offset from Greenwich Mean Time GMT time Then enter its respective value For example Eastern Time US and Canada has a GMT offset of 5 The program data would then be...

Page 55: ...n DHCP Server Setup Level SA Input Data Item No Item Input Data Default Description 01 DHCP Server Mode 0 Disable 1 Enable 0 Enable or disable the use of the built in DHCP Server 02 Lease Time Days 0...

Page 56: ...1 10 Item No Item Input Data Default Related Program 01 The range of the IP address to lease When Maximum has not been entered the maximum value equals the minimum value When Single is selected in 10...

Page 57: ...ons None Feature Cross Reference J Voice Over Internet Protocol VoIP Program 10 System Configuration Setup 10 15 Client Information Setup Level SA Input Data Client Number 1 10 Item No Item Input Data...

Page 58: ...evel SA Input Data Item No Item Input Data Default 01 Router Code number 0 255 3 Fixed IP address 1 0 0 1 126 255 255 254 128 1 0 1 191 254 255 254 192 0 1 1 223 255 254 254 0 0 0 0 02 DNS Server Code...

Page 59: ...Document Revision 1 Electra Elite IPK II 2 24 Program 10 System Configuration Setup Conditions None Feature Cross Reference J Voice Over Internet Protocol VoIP...

Page 60: ...ions None Feature Cross Reference None Program 10 System Configuration Setup 10 20 LAN Setup for External Equipment Level IN Input Data Type of External Equipment 1 CTI Server 2 ACD MIS 3 Not Used 4 N...

Page 61: ...and the switch for control on CPUII Conditions None Feature Cross Reference None Program 10 System Configuration Setup 10 21 CPUII Hardware Setup Level IN Input Data Item No Item Input Data Default D...

Page 62: ...0 Disable 1 Enable 1 02 Time for Daylight Savings Enter the time of day the system should adjust for daylight savings time 0000 2359 0200 03 Start of Month Summer Time Enter the month of system shoul...

Page 63: ...Conditions None Feature Cross Reference J Clock Calendar Display 08 End of Week Day Enter the day of the week the system should adjust the time for daylight savings time 01 Sunday 02 Monday etc 1 7 Su...

Page 64: ...c Source input Conditions None Feature Cross Reference J Analog Communications Interface ACI J Background Music Program 10 System Configuration Setup 10 38 BGM Resource Setup Level IN Input Data Item...

Page 65: ...Document Revision 1 Electra Elite IPK II 2 30 Program 10 System Configuration Setup THIS PAGE INTENTIONALLY LEFT BLANK...

Page 66: ...beginning with that digit For example entering 6 affects all number plan entries beginning with 6 The entries you make in step 2 and step 3 below affect the entire range of numbers beginning with 6 F...

Page 67: ...bering Default Settings on page 2 33 table The choices are Dial Types Dial Type Description Related Program 0 Not Used 1 Service Code 11 10 Service Code Setup for System Administrator 11 11 Service Co...

Page 68: ...ngs Dial Types 1 Service Code 2 Extension Number 3 Trunk Access 4 Special Trunk Access 5 Operator Access 6 Flexible Routing 0 Not Used Dialed Number of Digits Required Dial Type Default New Default Ne...

Page 69: ...0 0 3 0 0 4X 0 1 41 0 0 42 0 0 43 0 0 44 0 0 45 0 0 46 0 0 47 0 0 48 0 0 49 0 0 40 0 0 4 0 0 4 0 0 Table 2 2 System Numbering Default Settings Continued Dial Types 1 Service Code 2 Extension Number 3...

Page 70: ...0 0 5 0 0 5 0 0 6X 3 1 61 0 0 62 0 0 63 0 0 64 0 0 65 0 0 66 0 0 67 0 0 68 0 0 69 0 0 60 0 0 6 0 0 6 0 0 Table 2 2 System Numbering Default Settings Continued Dial Types 1 Service Code 2 Extension Nu...

Page 71: ...0 0 7 0 0 8X 1 1 81 0 0 82 0 0 83 0 0 84 0 0 85 0 0 86 0 0 87 0 0 88 0 0 89 0 0 80 0 0 8 0 0 8 0 0 Table 2 2 System Numbering Default Settings Continued Dial Types 1 Service Code 2 Extension Number 3...

Page 72: ...0 0 9 0 0 9 0 0 0X 1 5 01 0 0 02 0 0 03 0 0 04 0 0 05 0 0 06 0 0 07 0 0 08 0 0 09 0 0 00 0 0 0 0 0 0 0 0 Table 2 2 System Numbering Default Settings Continued Dial Types 1 Service Code 2 Extension Nu...

Page 73: ...0 0 0 0 0 X 0 0 1 2 1 2 2 1 3 2 1 4 2 1 5 2 1 6 2 1 7 2 1 8 2 1 9 2 1 0 2 1 4 1 2 1 Table 2 2 System Numbering Default Settings Continued Dial Types 1 Service Code 2 Extension Number 3 Trunk Access 4...

Page 74: ...Electra Elite IPK II Document Revision 1 Electra Elite IPK II Programming Manual 2 39 Conditions None Feature Cross Reference J Flexible System Numbering...

Page 75: ...ocation port and retain the same extension number Default Program 11 System Numbering 11 02 Extension Numbering Level IN Input Data Extension Port Number 001 256 Item No Extension Number Description 0...

Page 76: ...Electra Elite IPK II Document Revision 1 Electra Elite IPK II Programming Manual 2 41 Conditions None Feature Cross Reference J Department Calling J Flexible System Numbering J Intercom...

Page 77: ...git s of the number should be assigned in Program 11 01 Default Program 11 System Numbering 11 04 Virtual Extension Numbering Level IN Input Data Virtual Extension Numbers 001 256 Item No Virtual Exte...

Page 78: ...Electra Elite IPK II Document Revision 1 Electra Elite IPK II Programming Manual 2 43 Conditions None Feature Cross Reference J Flexible System Numbering J Multiple Directory Numbers Call Coverage...

Page 79: ...assigned in Program 11 01 Default H ACI Port Numbers have no extension number set Conditions None Feature Cross Reference J Analog Communications Interface ACI J Flexible System Numbering Program 11...

Page 80: ...o Setting Conditions None Feature Cross Reference J Department Calling J Department Step Calling Program 11 System Numbering 11 07 Department Group Pilot Numbers Level IN Input Data Department Extensi...

Page 81: ...second digit s of the number should be assigned in Program 11 01 as type 2 Default H No Setting Conditions None Feature Cross Reference J Analog Communications Interface ACI Program 11 System Numberin...

Page 82: ...going line Program 11 System Numbering 11 09 Trunk Access Code Level IN Caution The digit 9 is defined in Program 11 01 as Dial Type 3 with the Number of Digits Required set to 1 If you change the tru...

Page 83: ...Setting Use this program to define additional trunk access codes When a user dials the Alternate Trunk Route Access Code the system routes their call to the Alternate Trunk Route H 11 01 System Number...

Page 84: ...rs to force a trunk line to disconnect Program 11 System Numbering 11 10 Service Code Setup for System Administrator Level IN Input Data Item No Item Terminals Default Related Program 01 Night Mode Sw...

Page 85: ...R Extension Accumulated Printout Code MLT 621 20 07 18 24 SMDR Group Accumulated Printout Code MLT 622 20 07 19 25 Account Code Accumulated Printout Code MLT 623 20 07 20 26 Forced Trunk Disconnect ML...

Page 86: ...Electra Elite IPK II Document Revision 1 Electra Elite IPK II Programming Manual 2 51 Conditions None Feature Cross Reference J Refer to Input Data chart on the previous pages...

Page 87: ...em 18 allows users to turn on or turn off Background Music Program 11 System Numbering 11 11 Service Code Setup for Setup Entry Operation Level IN Input Data Item No Item Terminals Default Related Pro...

Page 88: ...to change the COS of another extension Must be allowed in Program 20 13 28 MLT 677 20 13 28 25 Automatic Transfer Setup for Each Extension Group MLT SLT 602 20 11 17 24 05 26 Automatic Transfer Cance...

Page 89: ...ng MLT SLT 688 44 Auto Attendant MLT 45 Set Cancel Call Forward All Split MLT SLT 46 Set Cancel Call Forward Busy Split MLT SLT 47 Set Cancel Call Forward No Answer Split MLT SLT 48 Set Cancel Call Fo...

Page 90: ...Electra Elite IPK II Document Revision 1 Electra Elite IPK II Programming Manual 2 55 Conditions None Feature Cross Reference J Refer to the Input Data chart above...

Page 91: ...iously set Camp On J Programs that may be affected with the changing the code If you change a Service Code be sure to record your entry in the New column Program 11 System Numbering 11 12 Service Code...

Page 92: ...xternal Paging MLT SLT 703 21 Meet Me Answer to Specified Internal Paging Group MLT SLT 764 22 Meet Me Answer to External Paging MLT SLT 765 23 Meet Me Answer in Same Paging Group MLT SLT 763 24 Combi...

Page 93: ...e SLT 49 Not Used 50 General Purpose Relay MLT 780 51 VM Access In Mail and VMS MLT SLT 8 52 Live Monitoring In Mail MLT 53 Live Recording at SLT SLT 654 54 VRS Routing for ANI DNIS Use when setting u...

Page 94: ...Electra Elite IPK II Document Revision 1 Electra Elite IPK II Programming Manual 2 59 Conditions None Feature Cross Reference J Refer to the Input Data chart on the previous pages...

Page 95: ...try If you change a Service Code be sure to record your entry in the New column Program 11 System Numbering 11 13 Service Code Setup for ACD Level IN Input Data Item No Item Terminals Default New 01 A...

Page 96: ...g out of a group MLT 668 12 Change Agent ACD Group by Supervisor When using service code 169 to change an agent s ACD group the supervisor must enter a 2 digit number for the group For example to chan...

Page 97: ...you change a Service Code be sure to record your entry in the New column Program 11 System Numbering 11 14 Service Code Setup for Hotel Level IN Input Data Item No Item Terminals Default 01 Set DND fo...

Page 98: ...nual 2 63 Conditions None Feature Cross Reference J Hotel Motel 13 Check Out MLT SLT 639 14 Not Used 15 Room Status Change for Other Extension MLT SLT 641 16 Room Status Output MLT SLT 642 17 Hotel Ro...

Page 99: ...ult entry J Programs that may be affected when changing the code If you change a Service Code be sure to record your entry in the New column Program 11 System Numbering 11 15 Service Code Setup Admini...

Page 100: ...ne Feature Cross Reference J Hotel Motel 08 Network Message Lamp Control 1766 09 Transfer to Incoming Ring Group No Setting 10 Not Used 11 Ethernet Port Reset MLT SLT 12 Extension Data Swap MLT SLT 13...

Page 101: ...from either a voice or signal call depending on how it is currently defined J Programs that may be affected by changing these codes If you change a Service Code be sure to record your entry in the New...

Page 102: ...Electra Elite IPK II Document Revision 1 Electra Elite IPK II Programming Manual 2 67 Conditions None Feature Cross Reference J Refer to the Input Data chart on previous pages...

Page 103: ...fault has a port number assigned for example in the 101 199 3101 3257 first remove the default assignment For example to use extension number 125 as an ACD Master Number first give extension port 025...

Page 104: ...up 12 01 Night Mode Function Setup Level IN Input Data Item No Item Input Data Default Description Related Program 01 Manual Night Mode Switching 0 Off 1 On 1 Allows prevents users from activating Nig...

Page 105: ...ht Service Level SA Input Data Night Mode Service Group Number 01 32 Time Pattern Number 01 10 Set Time Number 01 20 Item Description Input Data 01 Start Time 0000 2359 02 End Time 0000 2359 03 Operat...

Page 106: ...3 Conditions None Feature Cross Reference J Night Service 0 00 0 00 Mode 2 night Time setting 01 00 00 to 00 00 Mode 2 night Set Time Number Start Time End Time Mode 01 0000 0800 2 02 0800 1700 1 03 1...

Page 107: ...Switching to define a weekly schedule of night switch settings Program 12 Night Mode Setup 12 03 Weekly Night Service Switching Level SA Input Data Night Mode Service Group Number 01 32 Item No Day of...

Page 108: ...ectra Elite IPK II Programming Manual 2 73 Default Conditions None Feature Cross Reference J Night Service Day of the Week Time Schedule Pattern Number 01 Sunday 2 02 Monday 1 03 Tuesday 1 04 Wednesda...

Page 109: ...is used for the setting of special days which the company is expected to be closed such as a national holiday Default H No setting Conditions None Feature Cross Reference J Night Service Program 12 Ni...

Page 110: ...roup Assignment for Extensions to a assign Day Night Mode Group for each extension Conditions None Feature Cross Reference J Night Service Program 12 Night Mode Setup 12 05 Night Mode Group Assignment...

Page 111: ...Group Assignment for Trunks to assign a Day Night Mode Group for each trunk port Conditions None Feature Cross Reference J Night Service Program 12 Night Mode Setup 12 06 Night Mode Group Assignment f...

Page 112: ...ephone in each Mode Default H Mode 1 No setting H Mode 2 Night H Mode 3 Midnight H Mode 4 Rest H Mode 5 Day2 H Mode 6 Night2 H Mode 7 Midnight2 H Mode 8 Rest2 Conditions None Feature Cross Reference J...

Page 113: ...ode Example When Program 12 08 is set to 3 and the Mode Key is pressed SC 751 09 0 the following modes are switched J Press once Night J Press twice Mid night J Press third Day J Default 2 Conditions...

Page 114: ...Reference J Speed Dial System Group Station Program 13 Speed Dialing 13 01 Speed Dialing Option Setup Level SA Input Data Item No Item Input Data Default Related Program 01 Speed Dialing Auto Outgoin...

Page 115: ...Speed Dialing group Refer to 13 03 Speed Dialing Group Assignment for Extensions Default H No Setting Conditions None Feature Cross Reference J Speed Dial System Group Station Program 13 Speed Dialing...

Page 116: ...sions to assign Speed Dialing Group for each extension There are 64 Speed Dialing groups that are available Conditions None Feature Cross Reference J Speed Dial System Group Station Program 13 Speed D...

Page 117: ...o Item Input Data Default Related Program 01 Speed Dialing Data 1 9 0 Pause Press line key 1 Recall Flash Press line key 2 Additional Digit for ISDN Functionality Press line key 3 max 24 digits No Set...

Page 118: ...rogramming Manual 2 83 Conditions None Feature Cross Reference J Speed Dial System Group Station 05 Incoming Ring Pattern Incoming Ring Pattern 0 Normal Pattern 1 4 Tone Pattern 1 4 5 9 Scale Pattern...

Page 119: ...setting then seizing a line follows the trunk access group routing of the caller s extension refer to Program 14 06 This setting is only available in External Speed Dialing Mode Program 13 01 01 Defa...

Page 120: ...Trunk Name Set the names for trunks The trunk name displays at the display of a multiline terminal for incoming and outgoing calls Up to 12 Characters Line 001 Line 002 Line 003 Line 200 02 Transmit L...

Page 121: ...vals 22 5dB 06 SMDR Print Out Use this option to have the system include exclude the trunk you are programming from the SMDR printout See Program 35 01 and 35 02 for SMDR printout options 0 No Print O...

Page 122: ...nk to Trunk Transfer Use this option to enable 1 or disable 0 loop supervision for the trunk This option is required for Call Forwarding Off Premise and Tandem Trunking only 0 Disable No 1 Enable Yes...

Page 123: ...option 0 Disable No 1 Enable Yes 0 24 01 01 24 01 05 17 Trunk to Trunk Warning Tone for Long Conversation Alarm Use this option to enable or disable the Warning Tone for Long Conversation feature for...

Page 124: ...Caller ID Block Code This code is automatically inserted before dialed digits if Program 14 01 20 is set to 1 Dial up to 8 digits 67 14 01 20 22 Caller ID to Voice Mail Enable or disable the system s...

Page 125: ...ference J Refer to features in the Input Data table 27 Caller ID Refuse Setup 0 Disable No 1 Enable Yes 0 28 Effectivity of Conversation Recording Destination for Extension 0 No Effect No 1 Available...

Page 126: ...ks this option must be set to 1 in order for the trunks to ring and lamp correctly 0 Normal delayed 1 Immediate Ringing 1 03 Flash Type This option to select the flash type open loop flash or ground A...

Page 127: ...ing Manual User can dial to switch a DP trunk to DTMF dialing 0 Automatic 1 Automatic and Manual 2 Manual 2 21 01 03 08 Answering Condition 0 Polarity Reversing Polarity 1 Polarity Reversing on Timer...

Page 128: ...0 Loop Start Loop 1 Ground Start Ground 0 15 Not Used 16 Caller ID Type 0 FSK 1 DTMF 0 17 Sync Ringing Use this to specify whether or not CO PBX calls follow Synchronous Ringing Synchronous Ringing d...

Page 129: ...installed behind a PBX There is one item for each of the modes Conditions None Feature Cross Reference J Central Office Calls Placing Program 14 Trunk Basic Setup 14 04 Behind PBX Setup Level IN Inpu...

Page 130: ...rity for trunks within the group When users dial up the trunk group they seize the trunks in the order you specify in the outbound priority entry Default Conditions None Feature Cross Reference J Trun...

Page 131: ...table has four priority orders for trunk access There are 100 Trunk Group Numbers that are available Program 14 Trunk Basic Setup 14 06 Trunk Group Routing Level IN Example for setting With less than...

Page 132: ...ers 2 3 4 0 Not Specified H All Other Routes 2 100 and Order Numbers 1 4 0 Not Specified Conditions None Feature Cross Reference None Input Data Route Table Number 001 100 Item No Priority Order Numbe...

Page 133: ...ons Each trunk can have one of eight access options for each Access Map Default H Access Map 1 Trunk Ports 1 200 assigned with option 7 access incoming and outgoing access and access when trunk is on...

Page 134: ...Electra Elite IPK II Document Revision 1 Electra Elite IPK II Programming Manual 2 99 Conditions None Feature Cross Reference J Central Office Calls Answering J Central Office Calls Placing...

Page 135: ...e selected in Item 2 Conditions None Feature Cross Reference J Music on Hold Program 14 Trunk Basic Setup 14 08 Music on Hold Source for Trunks Level IN Input Data Trunk Port Number 001 200 Item No It...

Page 136: ...ons None Feature Cross Reference J Analog Communications Interface ACI Program 14 Trunk Basic Setup 14 09 Conversation Recording Destination for Trunks Level IN Input Data Trunk Port Number 001 200 It...

Page 137: ...ions None Feature Cross Reference Key Common Channel Interoffice Signaling K CCIS Program 14 Trunk Basic Setup 14 13 CCIS System Route ID Level IN Input Data Trunk Group Number 001 100 Item No Trunk G...

Page 138: ...d Conditions H CIC Numbers must be assigned consecutively for K CCIS to operate correctly H The D Channel trunk port should not have a CIC assignment Feature Cross Reference J Key Common Channel Inter...

Page 139: ...Document Revision 1 Electra Elite IPK II 2 104 Program 14 Trunk Basic Setup THIS PAGE INTENTIONALLY LEFT BLANK...

Page 140: ...igits Item No Item Input Data Default Related Program 01 Extension Name Define the extension virtual extension name Up to 12 Characters 02 Outgoing Trunk Line Preference Use this option to set the ext...

Page 141: ...cludes Caller ID in the Setup message as Presentation Allowed If these options are disabled it will be Presentation Restricted 0 Disable 1 Enable 1 10 03 05 05 Restriction for Outgoing Disable on Inco...

Page 142: ...elated Program 01 Display Language Selection To select options 8 10 press either 8 or Recall then press line keys 1 3 Key 1 is option 8 Key 2 is option 9 and Key 3 is option 10 0 Japanese 1 English 2...

Page 143: ...ing the Flash option selection 2 refer also to Program 81 01 14 0 Transfer 1 Call back 2 Hook 0 06 Hold Key Operating Mode Use this option to set the function of the Multiline Hold key The Hold key ca...

Page 144: ...tension Trunk Mode 1 Trunk Mode 1 14 Not Used 15 Storage of Caller ID for answered call 0 Disable Off 1 Enable On 1 16 Handsfree Operation Enable or disable an extensions ability to use the speakerpho...

Page 145: ...22 01 01 is set to 0 for intercom priority the Hotline key will not lamp for incoming trunk calls but will lamp solid for intercom calls If 15 02 22 is disabled Hotline keys will lamp solid for any i...

Page 146: ...dset volume will be set after it is adjusted during a call 0 Back to Default Back 1 Stay at previous level Stay 1 28 Message Waiting Lamp Color Determine whether an extension s Message Waiting Lamp li...

Page 147: ...Frequency Pattern 1 High Middle Low 1100 660 520 1400 760 660 16Hz 16Hz 16Hz External Incoming Signal Frequency Pattern 2 High Middle Low 1100 660 520 1400 760 660 8Hz 8Hz 8Hz External Incoming Signa...

Page 148: ...l is placed the system will not dial any additional digits This program change is automatically performed when the Electra Elite IPK II Wireless telephone is registered when using system software 1 13...

Page 149: ...ect will be incorrect With some earlier software if a 2500 set no Caller ID is installed this must be set to 0 or else incoming callers will not have a talk path 0 Disable Off 1 Enable On 0 10 Caller...

Page 150: ...115 Conditions None Feature Cross Reference J Single Line Telephone Analog J Single Line Telephone Digital 1 2 3 4 5 Outgoing Call Normal Idle Reverse Normal Idle Reverse Normal Idle Reverse Incoming...

Page 151: ...Maximum 8 digits Item No Item Input Data Default Description Related Program 01 Terminal Type 3 MEGACO 0 Viewing Only No changes permitted 02 IP Phone Fixed Port Assignment MAC address 00 00 00 00 00...

Page 152: ...tgoing calls on trunks to which it has outgoing access Use Program 14 07 to define the available access maps Conditions None Feature Cross Reference J Central Office Calls Answering J Central Office C...

Page 153: ...es a Group Call Pickup key for Pickup Group 1 You can also program Function Keys using Service Codes In order to clear any previously programmed key press 000 to erase any displayed code Program 15 Ex...

Page 154: ...Idle Rapid Blink Red DND or Call Forward 02 Microphone Key ON OFF Red On Mic Off Off Mic On 03 DND Key Red On DND 04 BGM ON OFF Red On BGM On Off BGM Off 05 Headset Red On Headset in use 06 Transfer...

Page 155: ...e 26 Call Pickup for Specified Group Call Pickup Group Number None 27 Speed Dial Common Private Speed Dial Number Common Private None 28 Speed Dial Group Speed Dial number Group None 29 Repeat Redial...

Page 156: ...Over Slow Blink Red Voice Over Active 49 Call Redirect Extension Number or Voice Mail Number None 50 Account Code Red On While account code being entered 51 General Purpose Relay Relay No 0 1 8 Red O...

Page 157: ...e of monitor mode Slow Blink Red Monitor Setting Automatic Red On Monitor Setting Manual 69 Conversation Record ACI 0 ACI as Record Destination 1 Not Used in U S 2 Not Used in U S 3 Not Used in U S Re...

Page 158: ...nging 1 Set 0 Cancel Extension Number to Tandem Ring Red On Active 81 Automatic Transfer to Transfer Key Trunk Line No 001 200 82 Dterm IP Call Log 83 Conversation Recording Function VMSU 0 Pause 1 Re...

Page 159: ...Red Incoming Call 04 Park Key Park Number 01 64 Slow Blink Red Call Placed in Park by Another User Fast Blink Green Extension Placed Call in Park 05 Not Used 06 Trunk Access Via Networking Network Sy...

Page 160: ...7 ACD Work Wrap Up Time Red On Under Work Time Slow Blink Red Under Reservation 18 ACD Overflow Control ACD Group Number Red On Enable Slow Blink Red Disable 19 ACD Queue Status Display Check 20 99 No...

Page 161: ...sic Setup LED Indication Reference ON LED pattern 7 On OFF LED pattern 0 Off Rapid Blink LED pattern 3 RW Slow Blink General Function Level LED pattern 5 IL Slow Blink Appearance Function Level LED pa...

Page 162: ...ng the 751 code until the key is undefined 000 For example with a Park Key programmed by dialing 752 04 must be undefined by dialing 752 000 before it can be programmed as a Voice Over key by dialing...

Page 163: ...ilable tones There are 256 available extension ports Program 15 Extension Basic Setup 15 08 Incoming Virtual Extension Ring Tone Setup Level IN Input Data Extension Number Maximum 8 digits Item No Inc...

Page 164: ...quency Pattern Type Frequency 1 Frequency 2 Modulation Pattern 1 High Middle Low 1100 660 520 1400 760 660 16Hz 16Hz 16Hz Pattern 2 High Middle Low 1100 660 520 1400 760 660 8Hz 8Hz 8Hz Pattern 3 High...

Page 165: ...umbers and names to virtual extension ports in Program 15 01 Program Virtual Extension keys in Program 15 07 code 03 There are 256 Virtual Extension Ports Conditions H Program the Multiple Directory N...

Page 166: ...s Default H By default Virtual Extension ring tones have the following order Program 15 Extension Basic Setup 15 10 Incoming Virtual Extension Ring Tone Order Setup Level SA Input Data Extension Numbe...

Page 167: ...Document Revision 1 Electra Elite IPK II 2 132 Program 15 Extension Basic Setup Conditions None Feature Cross Reference J Multiple Directory Number Call Coverage...

Page 168: ...ension numbers Program 11 04 and names Program 15 01 to virtual extension ports Program Multiple Directory Number virtual extension keys in Program 15 07 code 03 Conditions H Program the Virtual Exten...

Page 169: ...e Cross Reference J Analog Communications Interface ACI Program 15 Extension Basic Setup 15 12 Conversation Recording Destination for Extensions Level IN Input Data Extension Number Maximum 8 digits I...

Page 170: ...10 Make sure to add any required trunk access codes for outside numbers If this bin information is changed either through 15 14 01 or through user programming the destination for the transferred calls...

Page 171: ...e Equipment Identity is a unique number embedded into each Electra Elite IPK II Wireless DECT telephone The IPEI number is the 13 digit serial number which is located on the label in the telephone tel...

Page 172: ...J H Multi Bearers Support for Data Services Profile H Adaptive Volume Control Provision A Vol H Data Services Profile C Class 2 H Slot Type Capability H Data Services Profile D Class 2 H Number of Sto...

Page 173: ...Elite IPK II Wireless DECT telephone is out of range If Program 15 15 05 and 15 15 06 are both enabled Program 15 15 05 takes priority If both programs are disabled the caller hears a lock out tone an...

Page 174: ...message waiting LED Flash assignment on each CO line Conditions None Feature Cross Reference None Program 15 Extension Basic Setup 15 17 CO Message Waiting Indication Level IN Input Data Extension Num...

Page 175: ...st be set to Land On or the multiline terminal must have a CAP Key Conditions None Feature Cross Reference None Program 15 Extension Basic Setup 15 18 Virtual Extension Key Enhanced Options Level IN I...

Page 176: ...e Key of the DTH DTR 16LD 1 and 16LD R ADM Up to eight characters can be assigned Default Settings Conditions None Feature Cross Reference None Program 15 Extension Basic Setup 15 20 LCD Line Key Name...

Page 177: ...Document Revision 1 Electra Elite IPK II 2 142 Program 15 Extension Basic Setup THIS PAGE INTENTIONALLY LEFT BLANK...

Page 178: ...ng for Department Calling Routing can be either circular cycles to all phones in group or priority cycles to highest priority extensions first 0 Normal Routing Priority 1 Easy UCD Routing Circular 0 1...

Page 179: ...e Overflow Mode 0 07 Call Recall Restriction for STG Determine whether a or not an unanswered call transferred to a Department Group should recall the extension from which it was transferred 0 Disable...

Page 180: ...Electra Elite IPK II Document Revision 1 Electra Elite IPK II Programming Manual 2 145 Conditions None Feature Cross Reference J Department Calling...

Page 181: ...s into the group it may ring the extensions in order of their priority Conditions None Feature Cross Reference J Department Calling Program 16 Department Group Setup 16 02 Department Group Assignment...

Page 182: ...There are 64 Department Groups available Default H All extension groups No setting Conditions None Feature Cross Reference J Department Calling Program 16 Department Group Setup 16 03 Secondary Depart...

Page 183: ...Document Revision 1 Electra Elite IPK II 2 148 Program 16 Department Group Setup THIS PAGE INTENTIONALLY LEFT BLANK...

Page 184: ...should be 30 30 05 05 DTMF Receive Active Time 0 64800 seconds 10 For OPXs analog telephones and certain analog trunks like DISA the system attaches a DTMF receiver to the port for this interval The s...

Page 185: ...Document Revision 1 Electra Elite IPK II 2 150 Program 20 System Option Setup Conditions None Feature Cross Reference J Refer to the Input Data table at the beginning of this section...

Page 186: ...both 0 Outgoing Incoming 1 Outgoing 2 Incoming 0 03 BLF Control DSS Busy Mark Set the conditions under which a Hotline Reverse Voice Over or DSS Console key indicates that an extension is busy Refer...

Page 187: ...re Shifting to Power Saving Mode 0 No 1 1 minutes 2 2 minutes 3 4 minutes 4 8 minutes 5 16 minutes 6 32 minutes 7 64 minutes 0 15 02 18 11 Handsfree Microphone Control Use this option to control the s...

Page 188: ...n 1 Electra Elite IPK II Programming Manual 2 153 Conditions None Feature Cross Reference J None 15 Caller ID Display Mode 0 Name and Number Both 1 Name 2 Number 0 Input Data Continued Item No Item In...

Page 189: ...re dial pulse and only accept DTMF signals 1 0 Do Not Ignore No 1 Ignore Yes 0 15 03 01 03 SLT DTMF Dial to Trunk Lines H Type 0 The system keeps the digits dialed by the single line telephone on a tr...

Page 190: ...third party external paging device set this option to 1 In addition set Program 20 03 03 to 1 0 64800 seconds 3 20 03 03 05 SLT Operation Mode 0 Normal Mode 1 Extended Mode1 2 Extended Mode2 0 06 Hea...

Page 191: ...ts Input Data Conditions None Feature Cross Reference J Call Arrival Keys CAR Secondary Incoming Extensions Virtual Extensions Program 20 System Option Setup 20 04 System Options for Virtual Extension...

Page 192: ...each Class of Service refer to Programs 20 07 through 20 13 You make eight entries for Program 20 06 one for each Night Service Mode Default H Extension number 101 as Class 15 H All other extension n...

Page 193: ...rns off or on an extension for manual Night Service Switching 0 Off 1 On 0 1 11 10 01 02 Changing the Music on Hold Tone Turns off or on an extension to change the Music on Hold tone 0 Off 1 On 0 1 11...

Page 194: ...Message Play Turns off or on an extension to dial 4 or Service Code 611 listen to the General Message 0 Off 1 On 0 1 11 10 21 15 VRS General Message Record Delete Turns off or on an extension for dia...

Page 195: ...s ability to set or cancel Private Call Refuse 0 Off 1 On 0 0 11 10 32 25 Set Cancel Caller ID Refuse Enable or Disable an extensions ability to set or cancel Caller ID Refuse 0 Off 1 On 0 0 11 10 33...

Page 196: ...g Calls Turns off or on outgoing trunk calling for the extension 0 Off 1 On 1 1 03 System Speed Dialing Turns off or on an extension s ability to make outbound calls using system speed dial numbers 0...

Page 197: ...indicators are allowed 0 Off 1 On 0 0 10 03 05 14 Call Address Information 0 Off 1 On 0 0 15 Block Outgoing Caller ID Turns off or on the system to automatically block outgoing Caller ID information w...

Page 198: ...Electra Elite IPK II Document Revision 1 Electra Elite IPK II Programming Manual 2 163 Conditions None Feature Cross Reference J Class of Service...

Page 199: ...DIL or tie line caller With this option set to 1 the destination extension must be busy in order for a second DNIS caller to ring through If the destination extension does not have a trunk or CAP key...

Page 200: ...g for their incoming Intercom calls 0 Off 1 On 1 1 11 11 15 11 11 16 06 Incoming Time Display 0 Off 1 On 0 0 07 Call Queuing Turn off or on an extension s ability to have calls queued if a call rings...

Page 201: ...p Call Pickup Another Group Turns off or on Group Call Pickup for calls ringing outside a group Service Code 769 0 Off 1 On 1 1 03 Group Call Pickup for Specific Group Turns off or on Group Call Picku...

Page 202: ...s off or on an extension to answer an incoming call on a Call Arrival CAR Secondary Incoming Extension SIE Virtual Extension simply by lifting the handset 0 Off 1 On 0 0 09 Call Pickup Callback Turn o...

Page 203: ...02 Call Forward When Busy Turns off or on an extension s ability to use Call Forward when Busy 0 Off 1 On 1 1 03 Call Forwarding When Unanswered Turns off or on an extension s ability to use Call Forw...

Page 204: ...r to the operator 0 Off 1 On 0 0 14 Trunk to Trunk Transfer Restriction Turns off or on the Trunk to Trunk Transfer Restriction If enabled Trunk to Trunk Transfer is not possible 0 Off 1 On 0 0 15 VRS...

Page 205: ...ted Unsupervised Conference Allow or Deny an extension s ability to initiate an unsupervised conference 0 Off 1 On 0 0 23 Class of Service Options Hold Transfer Service CAR VE Call Forward Set Cancel...

Page 206: ...ice availability for each extension service class Conditions None Feature Cross Reference J Class of Service Program 20 System Option Setup 20 12 Class of Service Options Charging Cost Service Level I...

Page 207: ...f 1 On 0 0 02 Long Conversation Cutoff Incoming Turns off or on an extension to use Long Conversation Cutoff for incoming calls 0 Off 1 On 0 0 03 Long Conversation Cutoff Outgoing Turns off or on an e...

Page 208: ...ch allows DTMF signal sending while talking on extension 0 Off 1 On 1 1 14 Department Calling PLT No Called Extension Turns off or on an extension s ability to call a Department Group Pilot 0 Off 1 On...

Page 209: ...rward Busy Call Forward No Answer DND 0 Off 1 On 0 0 24 Privacy Release by Pressing Line Key Turns off or on a user s ability to press a line key to barge into an outside call The Barge In feature mus...

Page 210: ...he Call Duration Time The system waits until the interdigit timer Program 21 01 01 expires before beginning this timer 0 Off 1 On 1 1 37 Not Used 38 Headset Ringing Turn off or on an extension s abili...

Page 211: ...Document Revision 1 Electra Elite IPK II 2 176 Program 20 System Option Setup Conditions None Feature Cross Reference J Class of Service...

Page 212: ...ault COS 01 14 COS 15 01 First Digit Absorbtion Delete First Digit Dialed For tie lines enable or disable the ability to absorb ignore the first incoming digit Use this to make the tie trunk compatibl...

Page 213: ...ity to use Direct Trunk Access Service Code 9 0 Off 1 On 0 0 09 Forced Trunk Disconnect Not for ISDN T point This option enables or disables a tie trunk caller s ability to use Forced Trunk Disconnect...

Page 214: ...No Incoming Signal Type Ringing Cycle Default 01 Normal Incoming Call on Trunk 1 13 8 02 PBX CES Incoming Call 8 03 Incoming Internal Call 12 04 DID DISA VRS 8 05 DID DDI 8 06 Dial In in the E M Tie...

Page 215: ...6 On 0 5 Off 0 5 On 0 5 Off 1 5 7 On 0 25 Off 0 25 On 0 25 Off 5 25 8 On 0 375 Off 0 25 On 0 375 Off 2 0 9 On 0 25 Off 0 125 On 0 25 Off 0 125 On 0 25 Off 2 0 10 On 1 0 Off 4 0 11 On 0 25 Off 0 25 On...

Page 216: ...aracters 1 _ 2 Enter characters A C a c 2 3 Enter characters D F d f 3 4 Enter characters G I g i 4 5 Enter characters J L j l 5 6 Enter characters M O m o 6 7 Enter characters P S p s 7 8 Enter chara...

Page 217: ...ctable Display Message Number 01 20 Item No Text Data 01 24 characters Default Number Message 1 IN MEETING UNTIL 2 MEETING ROOM 3 COME BACK 4 PLEASE CALL 5 BUSY CALL AFTER 6 OUT FOR LUNCH BACK 7 BUSIN...

Page 218: ...Electra Elite IPK II Document Revision 1 Electra Elite IPK II Programming Manual 2 183 Conditions H Time value must be followed by two spaces Feature Cross Reference J Selectable Display Messages...

Page 219: ...in this program If you do not assign an extension in Program 90 11 01 system alarms appear on the extension assigned in this option Conditions None Feature Cross Reference J Intercom Program 20 System...

Page 220: ...Tone Timer 0 64800 seconds 15 03 Congestion Tone 0 64800 seconds 10 A Busy Tone when system resources run short such as DTMF receiver resources 04 Call Waiting Tone Timer 0 64800 seconds 10 This optio...

Page 221: ...Document Revision 1 Electra Elite IPK II 2 186 Program 20 System Option Setup Conditions None Feature Cross Reference J Distinctive Ringing Tones and Flash Patterns...

Page 222: ...Lower 0 02 Caller ID Wait Timer When an incoming CO call is received the system starts the timer It will wait the programmed time for Caller ID information from telco before connecting the CO call 0...

Page 223: ...er ID information is received Conditions None Feature Cross Reference J Caller ID Program 20 System Option Setup 20 20 Message Setup for Non Caller ID Data Level IN Input Data Item No Item Input Data...

Page 224: ...ult Related Program 01 Long Conversation Alarm 1 The warning tone for long toll calls sounds after this interval 0 64800 sec 170 14 01 15 02 Long Conversation Alarm 2 After the initial long toll call...

Page 225: ...ed If the time defined here expires before the Wireless DECT phone starts to ring the system determines the phone is out of range and provides the out of range services indicates out of range transfer...

Page 226: ...ation CTI Applications Program 20 System Option Setup 20 23 System Options for CTI Level IN Input Data Item No Item Input Data Default 01 Delayed ring timer for CTI 0 64800 sec 30 02 ALERT replay time...

Page 227: ...e if the network side stops dial tone when CLI is included in the SETUP message the system sends dial tone until the user dials the first digit instead of the network 0 Service Off 1 Service On 0 05 T...

Page 228: ...ls Forwarded Out Automatically Return Connect Message When Outgoing Call Receives Alerting Message 0 Normal No Message Off 1 Normal No Message On 0 13 Local Busy Tone Release Busy tone send when T poi...

Page 229: ...Multiplier Changing CO to define the Multiplier for charging cost to each extension service class Conditions None Feature Cross Reference None Program 20 System Option Setup 20 26 Multiplier Changing...

Page 230: ...ss Reference None Program 20 System Option Setup 20 28 Trunk to Trunk Conversation Level IN Input Data Item No Item Input Data Default Related Programming 01 Conversation Continue Code 0 9 No Setting...

Page 231: ...ssigned You make eight entries for this Program one for each Night Service Mode This entry includes virtual extension numbers The details of classes are assigned by PRG 20 31 Conditions None Feature C...

Page 232: ...e 16 Classes that can be assigned You make eight entries for this Program one for each Night Service Mode The details of classes are assigned by PRG 20 3 Conditions None Feature Cross Reference None P...

Page 233: ...ime Start Time Hotline Start 0 64800 seconds 5 seconds 21 01 09 07 Ring No Answer Alarm Time 0 64800 seconds 60 seconds 22 01 02 08 DIL Incoming Ring Group No Answer Time 0 64800 seconds 0 seconds 22...

Page 234: ...same as the system wide timers Feature Cross Reference None 19 Long Conversation Warning Tone Time Trunk to Trunk 0 64800 seconds 180 seconds 25 07 07 20 Long Conversation Disconnect Trunk to Trunk 0...

Page 235: ...Document Revision 1 Electra Elite IPK II 2 200 Program 20 System Option Setup THIS PAGE INTENTIONALLY LEFT BLANK...

Page 236: ...s for this timer to expire before placing the call in a talk state Call Timer starts after timer expires Voice Over and Barge In are not allowed until after timer expires 0 64800 sec 5 14 02 08 04 Res...

Page 237: ...its default setting of 0 to prevent any problems with dialing 911 0 24 0 11 Inter Digit Time for Toll Restriction Path Control 0 60 0 12 Dial E911 Routing Without Trunk Access If enabled 1 an extensi...

Page 238: ...ll is unable to complete and releases the DTMF receiver 0 64800 sec 20 15 01 05 21 01 16 21 01 17 17 Restriction Digit in Outgoing Disable on Incoming Line With the Outgoing Disable on Incoming Line f...

Page 239: ...tensions to assign Program 14 06 routes to extensions Conditions None Feature Cross Reference None Program 21 Outgoing Call Setup 21 02 Trunk Group Routing for Extensions Level IN Input Data Extension...

Page 240: ...e Table for Automatic External Call Forward The Route Table is set in Program 14 06 Conditions None Feature Cross Reference J Trunk Group Routing Program 21 Outgoing Call Setup 21 03 Trunk Group Routi...

Page 241: ...ion The details of Toll Restriction are defined in Program 21 05 and 21 06 Conditions None Feature Cross Reference J Toll Restriction Program 21 Outgoing Call Setup 21 04 Toll Restriction Class for Ex...

Page 242: ...able 0 Unassigned No 1 Assigned Yes 1 This option assigns unassigns the International Call Permit Table for the Toll Restriction Class you are programming Enter International Call Permit Table data in...

Page 243: ...0 Use this option to set how the system Toll Restricts calls over PBX trunks If you enable PBX Toll Restriction the system begins Toll Restriction after the PBX access code The user cannot dial a PBX...

Page 244: ...12 13 14 15 Class No 1 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 Class No 2 0 0 0 0 1 1 0 0 0 0 0 0 0 0 0 Class No 3 1 1 0 0 1 1 0 0 0 0 0 0 0 0 0 Class No 4 1 1 1 0 1 1 0 0 0 0 0 0 0 0 0 Class No 5 1 1 1 0 1 1 0...

Page 245: ...ing This option lets you program the Permit Table for international calls The system has 20 International Call Permit Table Each entry can be up to six digits long using 03 Maximum Number Digits Table...

Page 246: ...he system restricts calls exactly as you enter the code 08 PBX Access Code 1 4 Dial Up to 2 digits Table 1 4 No Setting Use this option to enter the PBX Access Code When the system is behind a PBX thi...

Page 247: ...Document Revision 1 Electra Elite IPK II 2 212 Program 21 Outgoing Call Setup Conditions None Feature Cross Reference J Toll Restriction...

Page 248: ...be four digits long using any combination of 0 9 and Each extension can have a separate code or many extensions can share the same override code Conditions None Feature Cross Reference J Toll Restric...

Page 249: ...many times a Repeat Redial automatically repeats if the call does not go through 0 255 3 02 Repeat Redial Interval Time This timer sets the interval between Repeat Redial attempts 0 64800 sec 60 03 Re...

Page 250: ...n If Dial Block is available for all Classes of Service everyone may become a supervisor if they know the Dial Block password Feature Cross Reference J Toll Restriction Program 21 Outgoing Call Setup...

Page 251: ...extension when the extension is set for Dial Block Restriction If this data is 0 Toll Restriction Class follows Program 21 09 01 Conditions None Feature Cross Reference J Toll Restriction Program 21 O...

Page 252: ...tion number for each extension number Conditions None Feature Cross Reference J Ringdown Extension Program 21 Outgoing Call Setup 21 11 Extension Ringdown Hotline Assignment Level IN Input Data Extens...

Page 253: ...n Calling Number assigned Program 21 13 the system sends the calling number for the ISDN trunk defined in 21 12 If the Calling Party Number is assigned in both Programs 21 12 and 21 13 the system send...

Page 254: ...n which does not have an Extension Calling Number assigned Program 21 12 the system sends the calling number for the ISDN trunk defined in Program 21 13 If a Calling Party Number is assigned in both P...

Page 255: ...Class for Walking Toll Restriction Each code is six digits long using any combination of 0 9 and Conditions None Feature Cross Reference J Toll Restriction Program 21 Outgoing Call Setup 21 14 Walkin...

Page 256: ...Alternate Trunk Access Code when setting up alternate trunk codes Refer to 14 06 Trunk Group Routing to set up the trunk routes When entering data for this option enter the route number or 0 to preve...

Page 257: ...by PRG 21 05 and 21 06 This program is compared to Station Restriction Class The higher class is applied Conditions None Feature Cross Reference None Program 21 Outgoing Call Setup 21 21 Toll Restric...

Page 258: ...ons None Feature Cross Reference J None Program 21 Outgoing Call Setup 21 22 CO Message Waiting Indication Call Back Settings Level IN Input Data Trunk 001 200 Item No Description Input Data Default R...

Page 259: ...Document Revision 1 Electra Elite IPK II 2 224 Program 21 Outgoing Call Setup THIS PAGE INTENTIONALLY LEFT BLANK...

Page 260: ...erval 22 01 03 will change to a unique ring cadence to indicate that the call has been ringing too long If disabled this will not occur 22 01 03 22 01 04 03 Ring No Answer Alarm Time 0 64800 sec 60 If...

Page 261: ...ng Message Operation 0 Enable Always 1 Change by Manual Operation 0 This program sets up the operation mode for Auto Attendant and Queuing Message 22 14 22 15 22 08 22 04 22 01 04 20 15 11 15 07 11 VR...

Page 262: ...nc H When the trunk type is set to a 3 DID the DID Transfert Destination in 22 11 04 for each DID feature is not supported This feature is only supported for DID trunks when assigned as VRS Feature Cr...

Page 263: ...n Related Program 01 0 8 Ring Tone Pattern 1 4 Melody 1 Melody 5 0 Use this program to select the ring tone range for the trunk The trunk uses a ring tone within the range selected when it rings an ex...

Page 264: ...Electra Elite IPK II Document Revision 1 Electra Elite IPK II Programming Manual 2 229 Conditions None Feature Cross Reference J Selectable Ring Tones...

Page 265: ...sion numbers assigned There are 100 available Ring Groups Default H Extensions 101 108 first 8 ports ring for incoming Ring Group 1 calls All other extensions do not ring for incoming Ring Group 1 cal...

Page 266: ...ference J Ring Groups Program 22 Incoming Call Setup 22 05 Incoming Trunk Ring Group Assignment Level IN Input Data Trunk Port Number 00 200 Item No Day Night Mode Incoming Group Number Default Descri...

Page 267: ...t an extension should ring for the Normal Incoming Ring Mode Conditions None Feature Cross Reference J Central Office Calls Answering Program 22 Incoming Call Setup 22 06 Normal Incoming Ring Mode Lev...

Page 268: ...the DIL rings the line key If the extension does not have a line key the DIL rings CAP keys Use Program 22 02 to designate a trunk as a DIL You can make eight DIL assignments one for each Night Servi...

Page 269: ...an also reroute outside calls ringing a Ring Group Make eight assignments one for each Night Service mode Conditions None Feature Cross Reference J Direct Inward Line DIL J Ring Group Program 22 Incom...

Page 270: ...DID service 1 8 4 02 Received Vacant Number Operation Use this option to enable or disable Vacant Number Intercept 0 Disconnect Cut 1 Transfer Refer to Program 22 12 DID Intercept Ring Group on page...

Page 271: ...Document Revision 1 Electra Elite IPK II 2 236 Program 22 Incoming Call Setup Conditions None Feature Cross Reference J Direct Inward Dialing DID...

Page 272: ...slation Tables Default Program 22 Incoming Call Setup 22 10 DID Translation Table Setup Level IN Input Data Conversion Table Area Number 01 20 Item No Item Input Data 01 1st Area Setup Start Address 0...

Page 273: ...Document Revision 1 Electra Elite IPK II 2 238 Program 22 Incoming Call Setup Conditions None Feature Cross Reference J Direct Inward Dialing DID...

Page 274: ...sferred to the final transfer destination Program 22 10 J Operation Mode Use the following chart when entering and editing text for names Press the key once for the first character twice for the secon...

Page 275: ...haracter entry one character at a time HOLD Clear all the entries from the point of the flashing cursor and to the right Input Data Conversion Table Number 1 2000 Item No Item Input Data Default 01 Re...

Page 276: ...uires the use of the DISA password Note This applies to 22 11 05 and 22 11 06 0 07 Call Waiting 0 Disable No 1 Enable Yes 0 08 Maximum Number of DID Calls 0 200 0 No Limit 0 09 Music on Hold Source 0...

Page 277: ...ing Call Setup Conditions H When the trunk type is set to a 3 DID in 22 02 01 the DID Transfer Destination for each DID feature is not supported This feature is only supported for DID trunks when assi...

Page 278: ...ed in Program 22 11 based on the table assigned to the DID trunk If Program 22 11 05 and 22 11 06 are set the priority of transferring will be in this order Program 22 11 05 Program 22 11 06 Program 2...

Page 279: ...Document Revision 1 Electra Elite IPK II 2 244 Program 22 Incoming Call Setup Conditions None Feature Cross Reference J Direct Inward Dialing DID...

Page 280: ...roup If you have more than one type of DID trunk put each type in a separate Trunk Group For each Trunk Group you make a Translation Table entry for each Night Service mode Conditions None Feature Cro...

Page 281: ...ayed Message for IRG Level IN Input Data Incoming Ring Group Number 1 100 Item No Item Input Data Default 01 1st Waiting Message Start Timing 0 64800 sec 0 02 1st Waiting Message Number 0 49 0 No Mess...

Page 282: ...ng Call Setup 22 15 VRS Waiting Message for Department Group Level IN Input Data Extension Group Number 01 64 Item No Item Input Data Default 01 1st Waiting Message Start Timing 0 64800 sec 0 02 1st W...

Page 283: ...6 Private Call Refuse Target Area Setup to define Speed Dial group number for Private Call Refuse Conditions None Feature Cross Reference J Department Group Program 22 Incoming Call Setup 22 16 Privat...

Page 284: ...and Dial In Conversion Table PRG22 11 for Time Pattern Conditions None Feature Cross Reference None Program 22 Incoming Call Setup 22 17 Dial In Conversion Table Area Setup for Time Pattern Level IN I...

Page 285: ...ent Setup to define assignment and incoming ring pattern for Private Calls Conditions None Feature Cross Reference None Program 22 Incoming Call Setup 22 18 Private Call Assignment Setup Level IN Item...

Page 286: ...s the highest priority extension first There are 64 available Call Pickup Groups Conditions None Feature Cross Reference J Group Call Pickup Program 23 Answer Features Setup 23 02 Call Pickup Groups L...

Page 287: ...ogramming defined in Program 14 06 The extension user s own ringing calls however always have priority over calls ringing other co worker s extensions Refer to the Line Preference feature in the Elect...

Page 288: ...Electra Elite IPK II Document Revision 1 Electra Elite IPK II Programming Manual 2 253 Conditions None Feature Cross Reference J Line Preference J Night Service...

Page 289: ...ions SIE Virtual Extensions VE Program 23 Answer Features Setup 23 04 Ringing Line Preference for Virtual Extensions Level IN Input Data Extension Number Maximum 8 digits Item No Order Extension Group...

Page 290: ...ion for this interval This timer works with timer 01 Hold Recall Time or timer 06 and 07 Park Recall Time After this interval the system invokes the Hold recall time again Cycling between timer 01 and...

Page 291: ...old Time Normal A call left parked longer than this interval recalls the extension that initially parked it 0 64800 sec 90 20 11 19 07 Park Hold Time Extended Recall A call left parked longer than thi...

Page 292: ...their call rings the destination extension If disabled 1 a transferred caller hears ringback while their call rings the destination extension 0 Hold Tone 1 Ring Back Tone 0 20 03 02 03 Delayed Call Fo...

Page 293: ...the conversation disconnects after that timer expires This timer is set again when the external digit timer expires One of the trunks used must be an analog trunk or leased line 0 64800 sec 1800 14 0...

Page 294: ...Groups An extension can only pick up a call parked in orbit by an extension in its own group Conditions None Feature Cross Reference J Park Program 24 Hold Transfer Setup 24 03 Park Group Level IN In...

Page 295: ...tions None Feature Cross Reference J Call Forwarding Off Premise Program 24 Hold Transfer Setup 24 04 Automatic Trunk to Trunk Transfer Target Setup Level IN Input Data Trunk Port Number 001 200 Item...

Page 296: ...Groups Conditions None Feature Cross Reference J Transfer Program 24 Hold Transfer Setup 24 05 Department Group Transfer Target Setup Level IN Input Data Extension Group Number 01 64 Item No Day Night...

Page 297: ...Level IN Input Data Extension Number Maximum 8 digits Item No Input Data Default 01 Call Forwarding Type 0 Call Forwarding Off 1 Call Forwarding with both ring 2 Call Forwarding when no answer 3 Call...

Page 298: ...Electra Elite IPK II Document Revision 1 Electra Elite IPK II Programming Manual 2 263 Conditions None Feature Cross Reference J Call Forwarding Off Premise...

Page 299: ...Document Revision 1 Electra Elite IPK II 2 264 Program 24 Hold Transfer Setup THIS PAGE INTENTIONALLY LEFT BLANK...

Page 300: ...eference J Direct Inward System Access DISA Program 25 DID DISA Setup 25 01 VRS DISA Line Basic Data Setup Level IN Input Data Trunk Port Number 001 200 Item No Item Input Data Default Related Program...

Page 301: ...which is assigned as a VRS DISA Conditions None Feature Cross Reference J Direct Inward System Access DISA Program 25 DID DISA Setup 25 02 DID DISA VRS Message Level IN Input Data Trunk Port Number 00...

Page 302: ...on a ring group or voice mail When setting the DISA and DID Operating Mode make an entry for each Night Service mode Conditions None Feature Cross Reference J Direct Inward System Access DISA Program...

Page 303: ...ate destination a ring group or voice mail When setting the DISA and DID Operating Mode make an entry for each Night Service mode Conditions None Feature Cross Reference J Direct Inward System Access...

Page 304: ...e VRS message 1 48 the outside caller hears if they dial incorrectly If you enter 0 i e no error message the call reroutes according to Program 25 03 and 25 04 For each trunk you make a separate entry...

Page 305: ...ed eight digits max when the caller dials the specified digit The destination can be an extension a Department Calling pilot number or the Voice Mail master number A one digit code can be assigned for...

Page 306: ...Elite IPK II Programming Manual 2 271 Conditions H Outside caller may not be able to dial individual extensions or lines if the same first digit is defined here Feature Cross Reference J Direct Inwar...

Page 307: ...wer After this interval expires the call follows the programmed Ring No Answer routing set in Program 25 03 and 25 04 0 64800 sec 0 25 04 03 Disconnect after VRS DISA re transfer to IRG 0 64800 sec 60...

Page 308: ...0 64800 sec 30 10 DISA External Paging Time This is the maximum length of an External Page placed by a DISA caller If the Page continues longer than this interval the system terminates the DISA call...

Page 309: ...o set the 6 digit DISA password for each user There are 15 users each with one 6 digit password Conditions None Feature Cross Reference J Direct Inward System Access DISA Program 25 DID DISA Setup 25...

Page 310: ...SA Class of Service with the call Assign the DISA Class of Service options in Program 20 14 When programming DISA Class of Service you make one entry for each Night Service mode Conditions H DISA Clas...

Page 311: ...ity to dial 9 in Program 20 14 02 You assign a route to each DISA Class of Service 1 15 The system assigns a DISA Class of Service to a call based on the password the DISA caller dials When programmin...

Page 312: ...iction Class assigned to a DISA call is based on the DISA Class of Service and user which is determined by the password the caller dials When programming you make a separate entry for each Night Servi...

Page 313: ...e caller dials When programming you make a separate entry for each Night Service Mode Use Program 11 09 02 to set the Alternate Trunk Access Code Use Program 14 06 to set trunk routes Conditions H You...

Page 314: ...ram also is used to define additional DISA call options Conditions None Feature Cross Reference J Direct Inward System Access DISA J Voice Response System VRS Program 25 DID DISA Setup 25 13 System Op...

Page 315: ...Document Revision 1 Electra Elite IPK II 2 280 Program 25 DID DISA Setup THIS PAGE INTENTIONALLY LEFT BLANK...

Page 316: ...4 when determining if all network protocol digits have been received If ARS is enabled at Site B this timer can be programmed for 5 500 msec at Site A If ARS is disabled and Site B is using F Route fo...

Page 317: ...Document Revision 1 Electra Elite IPK II 2 282 Program 26 ARS Service Conditions None Feature Cross Reference J Automatic Route Selection...

Page 318: ...200 Item No Item Input Data Default Related Programming 01 Dial Dial Digits 16 digits maximum 1 9 0 or for wild character Press line key 1 No Setting 02 ARS Service Type 0 No Service None 1 Route to T...

Page 319: ...omatic Route Selection 06 LCR Carrier Table Select the Carrier Table to be used for dial edit Table 1 is a special table this table will be automatically used for all numbers that begin with 0 and whi...

Page 320: ...initial call Requires at least eight digits in the ARS table Program 26 02 01 J INPA Insert the NPA specified by NPA J DNN Outdial the NN number of digits or execute the code that follows For example...

Page 321: ...e IPK II 2 286 Program 26 ARS Service Conditions None Feature Cross Reference J Automatic Route Selection Input Data Dial Treatment Table Number 1 15 Item No Item Input Data Default 01 Treatment Code...

Page 322: ...Class of Service for an extension Automatic Route Selection uses ARS Class of Service when determining how to route extension calls Conditions None Feature Cross Reference J Automatic Route Selection...

Page 323: ...for LCR Conditions None Feature Cross Reference None Program 26 ARS Service 26 05 LCR Carrier Table Level IN Input Data LCR Carrier Table 1 25 Item No Item Input Data Default 01 Delete Digit 0 16 0 02...

Page 324: ...ram 26 06 LCR Authorization Table to set the Authorization Code Table for LCR Conditions None Feature Cross Reference None Program 26 ARS Service 26 06 LCR Authorization Table Level IN Input Data LCR...

Page 325: ...CR Cost Center Code Table to set the Cost Center Code for LCR Conditions None Feature Cross Reference None Program 26 ARS Service 26 07 LCR Cost Center Code Table Level IN Input Data Extension Number...

Page 326: ...Table to set the Manual Override Access Codes for LCR Conditions None Feature Cross Reference None Program 26 ARS Service 26 08 LCR Manual Override Access Code Table Level IN Input Data LCR Manual Ove...

Page 327: ...ram 26 ARS Service 26 09 LCR Manual Override Exemption Table Level IN Input Data LCR Carrier Table 1 25 Item No Item Input Data Default 01 LCR Manual Override Exemption Code 4 digits maximum No Settin...

Page 328: ...I Programming Manual 2 293 Conditions None Feature Cross Reference None 14 No Setting 15 No Setting 16 No Setting 17 No Setting 18 No Setting 19 No Setting 20 No Setting 21 No Setting 22 No Setting 23...

Page 329: ...ne Transit Network ID for Alternate carrier access which is referred from PRG26 03 Conditions None Feature Cross Reference None Program 26 ARS Service 26 11 Transit Network ID Table Level IN Input Dat...

Page 330: ...e available options are J Regular Business Mode 0 J Hotel Mode 1 J ACD Monitor Mode 2 J Business BS and ACD Monitor Modes 3 Conditions None Feature Cross Reference J Direct Station Selection DSS Conso...

Page 331: ...extension DSS Console s combination is called a Console Number There are 32 Console Numbers 1 32 Console Numbers can be assigned to extensions When entering data the assignment for Console Number 1 is...

Page 332: ...key assignments and upload the change to the system before proceeding Without clearing an extension key first the DSS Console may not show the correct lamping although the DSS function works correctl...

Page 333: ...08 Incoming Call Log Rapid Blink Red New Call Log Red On Call Log Off No Call Log 09 Day Night Mode Switch Mode Number 1 8 Red On On mode 10 Call Forward Immediate Slow Blink Red Forwarding State Rap...

Page 334: ...6 Call Pickup for Specified Group Call Pickup Group Number None 27 Speed Dial System Private Speed Dial Number Speed Private None 28 Speed Dial Group Speed Dial Number Group None 29 Repeat Redial Rapi...

Page 335: ...eries Call None 44 Common Hold None 45 Exclusive Hold None 46 Department Group Log Out Red On Logged Out 47 Reverse Voice Over Extension Number Red On Extension Busy Off Extension Idle Rapid Blink Red...

Page 336: ...Mail Box Extension Number or Department Group Number Rapid Blink Green New Message Received Red On Listening to Messages 68 Voice Mail Service 0 Play Skip 1 Play Back Skip 2 Monitor 2 In case of moni...

Page 337: ...r Calls 80 Tandem Ringing 0 Cancel 1 Set Extension Number to Tandem Ring Red On Active 81 Automatic Transfer to Transfer Key Trunk Line Number 001 200 82 Dterm IP Call Log 83 Conversation Recording Fu...

Page 338: ...ACD Log In Log Out Red On Under Log On Off Under Log Off 11 Not Used 12 ACD Emergency Call Emergency Call Red On Under monitor Override Standby 13 ACD Off Duty Mode Red On Under off duty Slow Blink Re...

Page 339: ...DSS 0 7 0 Off 06 ACD Agent Log Out ACD DSS 0 7 5 IL 07 ACD Agent Log In ACD DSS 0 7 4 IR 08 ACD Agent Emergency ACD DSS 0 7 6 IW 09 Hotel Status Code 1 Hotel DSS 0 7 7 On 10 Hotel Status Code 2 Hotel...

Page 340: ...ra Elite IPK II Document Revision 1 Electra Elite IPK II Programming Manual 2 305 Table 2 7 LED Patterns for DSS Console 21 VM Message Indication 0 7 3 RW Input Data Item No Item Lamp Pattern Data Def...

Page 341: ...Document Revision 1 Electra Elite IPK II 2 306 Program 30 DSS DLS Console Setup Conditions None Feature Cross Reference J Direct Station Selection DSS Console...

Page 342: ...nter a C press key 2 three times Press the key six times to display the lower case letter Program 31 Paging Setup 31 01 System Options for Internal External Paging Level IN Key for Entering Names When...

Page 343: ...Continued When entering names in the procedures below refer to this chart Names can be up to 12 digits long Use this keypad digit When you want to Input Data Item No Item Input Data Default Descripti...

Page 344: ...nt Level IN Input Data Extension Number Maximum 8 digits Item No Item Input Data Default 01 Internal Paging Group Number Assign extensions to Internal Paging Groups i e Page Zones The system allows up...

Page 345: ...nd character etc For example to enter a C press key 2 three times Press the key six times display the lower case letter Program 31 Paging Setup 31 03 Internal Paging Group Settings Level IN Key for En...

Page 346: ...nal Paging Group Number 01 64 Item No Item Input Data Default Description 01 Internal Paging Group Name Up to 12 Characters See default table below Assign names to Internal Paging Groups i e Page Zone...

Page 347: ...Document Revision 1 Electra Elite IPK II 2 312 Program 31 Paging Setup Conditions None Feature Cross Reference J Paging Internal...

Page 348: ...o simplify programming and troubleshooting always make the External Paging Zone Group the same number as the External Paging zone i e 1 1 2 2 etc Conditions None Feature Cross Reference J Paging Exter...

Page 349: ...ne When programming the zones on the PGD 2 U10 ADP adapter are numbers 1 8 The CPUII zone is number 9 For UNA ringing make a separate entry for each Night Service mode Conditions None Feature Cross Re...

Page 350: ...stem broadcasts a splash tone before the External Paging announcement 0 No Tone None 1 Splash Tone 2 Chime Tone 2 02 Broadcast Splash Tone After Paging Paging End Time Use this option to enabled or di...

Page 351: ...Document Revision 1 Electra Elite IPK II 2 316 Program 31 Paging Setup Conditions None Feature Cross Reference J Paging External...

Page 352: ...s a Combined Page they simultaneously broadcast into both the External and Internal Zone Use Program 31 04 01 to assign an External Paging Zone 1 9 to an External Page Group 1 8 Conditions None Featur...

Page 353: ...en programming the zones on the PGD 2 U10 ADP adapter are numbers 1 8 The CPUII zone is number 9 Conditions None Feature Cross Reference J Background Music J Paging External Program 31 Paging Setup 31...

Page 354: ...tem Input Data Default 01 Door Box Answer Time A multiline user must answer Door Box chimes within this interval 0 64800 30 02 Door Lock Cancel Time When a single line 2500 type telephone user hook fl...

Page 355: ...iated Door Box call button The Door Box feature is referred to as Door Phone when programming via Web Pro and using a Multiline Terminal Conditions None Feature Cross Reference J Door Box Program 32 D...

Page 356: ...a Multiline Terminal Conditions None Feature Cross Reference J Door Box Program 32 Door Box and Sensor Setup 32 03 Door Box Basic Setup Level IN Input Data Door Box Number 1 8 Item No Item Input Data...

Page 357: ...Document Revision 1 Electra Elite IPK II 2 322 Program 32 Door Box and Sensor Setup THIS PAGE INTENTIONALLY LEFT BLANK...

Page 358: ...g Communications Interface Each ACI software port can have only one function input output or none Conditions None Feature Cross Reference J Analog Communications Interface ACI Program 33 CTA and ACI S...

Page 359: ...Department Group it connects to the ACI port in order of their priority A higher priority port e g 1 receives calls before a lower priority port e g 6 There are 96 ACI ports and 16 ACI Department Gro...

Page 360: ...trunks DID and tie trunks can use either immediate start or wink start signaling 22 02 02 Not Used 03 E M Dial In Mode 0 Specify Extension Number Intercom 1 Use conversion table NTT 0 Determine if the...

Page 361: ...Document Revision 1 Electra Elite IPK II 2 326 Program 34 Tie Line Setup Conditions None Feature Cross Reference J Tie Lines...

Page 362: ...ice The Class of Service options are defined in Program 20 14 For each Tie line make a separate entry for each Night Service mode Conditions H Program 20 06 cannot be used to assign Class of Service t...

Page 363: ...dials 9 Set Trunk Group Routing in Program 14 07 If the system has Automatic Route Selection dialing 9 accesses ARS Make a separate entry for each Tie Line for each Night Service Mode Conditions None...

Page 364: ...ned in Programs 21 05 and 21 06 For each Tie Line you make a separate Toll Restriction Class entry for each Night Service mode Conditions H Program 20 06 cannot be used to assign Toll Restriction to T...

Page 365: ...ced from an inbound trunk e g dialed from a Tie Line For each inbound trunk group enable or disable access to each CO trunk group Conditions None Feature Cross Reference J Tie Lines Program 34 Tie Lin...

Page 366: ...dividual extensions do not want to receive an incoming call you could delete all of the digits including the extension number J Add Digit If a Tie Line network requires additional digits to reroute th...

Page 367: ...e timers Input Data Conditions None Feature Cross Reference J Tie Lines Program 34 Tie Line Setup 34 07 E M Tie Line Timer Level IN Item No Item Input Data Default 01 ODT SRT Mark Method 0 64800 3 02...

Page 368: ...iction data for E M Tie Lines This data should be defined if Tie Line Toll Restriction is enabled in Program 21 05 13 Conditions None Feature Cross Reference J Tie Lines Program 34 Tie Line Setup 34 0...

Page 369: ...e sure your entry is compatible with the service the telco provides The character indicates a delimiter 0 Address 1 ANI 2 DNIS 3 ANI Address 4 ANI DNIS 5 DNIS ANI Delimiter Code 0 0 34 09 02 02 Delimi...

Page 370: ...o set if ANI data should appear on telephone displays as part of Caller ID display 0 Display Off 1 Display On 1 0 13 04 20 09 02 22 11 03 23 09 04 06 Routing SPD Table Setup Use this option to define...

Page 371: ...tem will handle an ANI DNIS call if destination is busy or does not answer 0 Play Busy or Ringback Tone to Caller Busy NoAns 1 Route Caller to Ring Group Specified in Program 25 04 Transfer 0 0 25 04...

Page 372: ...e 1 COM CPUII 3 LAN 4 CTA CTU 0 02 Output Destination Number This option specifies the SMDR printer output extension CTA CTU extension number Up to 8 digits No Setting 03 Header Language Specify the l...

Page 373: ...Setup Conditions None Feature Cross Reference J Station Message Detail Recording 07 Minimum Ring Time A call must ring for at least this interval to be included on the SMDR report 0 65535 sec 0 All 0...

Page 374: ...lls When the system is behind a PBX SMDR can include all calls or just calls dialed using the PBX trunk access code 0 Not Displayed 1 Displayed 1 03 Trunk Number or Name Select whether the system shou...

Page 375: ...ame Output Determine if the DID table name should be displayed 0 Not Displayed 1 Displayed 0 13 CLI Output When DID to Trunk Determine if the CLI output should be displayed for DID 0 Not Displayed 1 D...

Page 376: ...Programming Manual 3 341 Conditions None Feature Cross Reference J Station Message Detail Recording 18 Print Mode for Caller Name of Incoming Call Determine how SMDR should print Caller Name of Incomi...

Page 377: ...or each trunk group For each Trunk Group select the SMDR port to which the incoming SMDR information should be sent Conditions None Feature Cross Reference J Station Message Detail Recording J Trunk G...

Page 378: ...ment Group For each Department Group select the SMDR port to which the outgoing SMDR information should be sent There are 64 available Department Groups Conditions None Feature Cross Reference J Stati...

Page 379: ...s Required but not verified No verify 3 Account Codes Required and Verified Verify 0 02 Forced Account Code Toll Call Setup Use this option enable Account Codes for all calls or just toll calls for mo...

Page 380: ...Electra Elite IPK II Document Revision 1 Electra Elite IPK II Programming Manual 3 345 Conditions None Feature Cross Reference J Account Codes...

Page 381: ...codes from 3 6 digits long using the characters 0 9 or Use the LK1 to enter a wild card For example the entry FLASH234 means the user can enter 0234 9234 Conditions None Feature Cross Reference J Acc...

Page 382: ...f DSPII U10 Unit which voice mail occupies 02 Time Stamp 0 Disable Off 1 Enable On 1 03 Conversation Recording Mode for After Transfer 0 Not Continue No 1 Continue Yes 1 Specify whether recording shou...

Page 383: ...Document Revision 1 Electra Elite IPK II 2 348 Program 40 Voice Recording System Conditions None Feature Cross Reference J Voice Mail Integration Analog...

Page 384: ...er and password linked to the extension number or pilot number for each mailbox Conditions None Feature Cross Reference J Voice Mail Program 40 Voice Recording System 40 02 Mailbox Setup Level SA Inpu...

Page 385: ...it Conditions None Feature Cross Reference J Voice Mail Program 40 Voice Recording System 40 03 Message Recording Setup Level IN Input Data Item No Item Input Data Default 01 Voice Mail Recording Time...

Page 386: ...Item Input Data Default Description 01 Operation Mode when Destination not Defined 0 Temporary Mailbox Set 1 Callback Operation 1 02 Temporary Mailbox Number 0 300 0 Set up the temporary mailbox numbe...

Page 387: ...rogram 40 Voice Recording System 40 05 Call Information Setup Level IN Input Data Item No Item Input Data Default 01 Maximum Number of Outgoing Call Simultaneously 0 16 1 02 Trunk Route Number 0 100 1...

Page 388: ...cording operation of the Voice Mail DSPII U10 Unit Conditions None Feature Cross Reference J Voice Mail Program 40 Voice Recording System 40 06 Voice Mail Automated Attendant Data Setup Level IN Input...

Page 389: ...ent for VRS to specify the language to be used for the VRS prompts Conditions None Feature Cross Reference J Voice Mail Program 40 Voice Recording System 40 07 Voice Prompt Language Assignment for VRS...

Page 390: ...or Mailboxes to select the language to be used for the mailboxes Conditions None Feature Cross Reference J Voice Mail Program 40 Voice Recording System 40 08 Voice Prompt Language Assignment for Mailb...

Page 391: ...p to define the broadcast group of a Voice Mail DSPII U10 Unit mailbox Conditions None Feature Cross Reference J Voice Mail Program 40 Voice Recording System 40 09 Voice Mail Multiple Address Group Se...

Page 392: ...03 VRS No Answer Destination This item assigns the transferred Ring Group when the VRS is unanswered after Call Forwarding with Personal Greeting Message 0 100 Incoming Ring Group Number 0 No Setting...

Page 393: ...oss Reference J Voice Response System VRS 07 Set VRS Message for Caller ID Refuse VRS Msg CID This item assigns the VRS Message number to be used as Caller ID Refuse When Fixed Message is set VRS mess...

Page 394: ...amble Message for each trunk When the extension user answers the incoming call the assigned VAU message will be sent to the outside caller Conditions None Feature Cross Reference J Voice Response Sys...

Page 395: ...Document Revision 1 Electra Elite IPK II 2 360 Program 40 Voice Recording System THIS PAGE INTENTIONALLY LEFT BLANK...

Page 396: ...e Conditions None Feature Cross Reference J Automatic Call Distribution ACD Program 41 ACD Setup 41 01 System Options for ACD Level IN Input Data Item No Item Input Data Default Description 01 System...

Page 397: ...e trunk belonging to an ACD group receives an incoming call while an ACD agent is logged in J An extension calls or transfers a call to an ACD group using the ACD group pilot number J An incoming call...

Page 398: ...am 41 05 and 41 06 to set up the Work Schedules and Work Periods for trunks Use Program 41 07 to assign the Work Schedules to the days of the week Program 41 ACD Setup 41 03 Incoming Ring Group Assign...

Page 399: ...Document Revision 1 Electra Elite IPK II 2 364 Program 41 ACD Setup Conditions None Feature Cross Reference J Automatic Call Distribution ACD J Ring Groups...

Page 400: ...have only one supervisor In addition an extension can be a supervisor for only one ACD Group Conditions H If you assign an extension as a ACD Group Supervisor in this program you cannot program the sa...

Page 401: ...k Work Schedules ACD extensions can log in only during their work period ACD extensions will receive the following types of calls when they are logged in J ACD Call on a Trunk When the incoming ring g...

Page 402: ...he eight Work Periods Once you set up the schedules assign them to days of the week in Program 41 07 This is the same program used by the ACD Agent Work Schedules Conditions None Feature Cross Referen...

Page 403: ...nts you make in this program apply to both the ACD Agent Work Schedules Program 41 05 and the Trunk Work Schedules Program 41 06 Conditions None Feature Cross Reference J Automatic Call Distribution A...

Page 404: ...fault 01 Overflow Operation Mode 0 No overflow None 1 Overflow with No Announcement 2 No Overflow with First Announcement Only 3 No Overflow with First Second Announcements 4 Overflow with First Annou...

Page 405: ...II 2 370 Program 41 ACD Setup Conditions H Delay announcement functions are not available for ACD pilot number call Feature Cross Reference J Automatic Call Distribution ACD 06 Incoming Ring Group Us...

Page 406: ...f while the call is ringing the extension to which the call was transferred becomes available both the extension and the overflow ACD group will ring Feature Cross Reference J Automatic Call Distribut...

Page 407: ...ution ACD Program 41 ACD Setup 41 10 ACI Delay Announcement Level SA Input Data ACD Group No 01 64 Item No Item Input Data Default 01 1st Delay Announcement ACI Port Number 0 96 0 No Setting 0 02 2nd...

Page 408: ...ACD Setup 41 11 VRS Delay Announcement Level SA Input Data ACD Group No 01 64 Item No Item Input Data Default 01 Delay Message Start Timer 0 64800 sec 0 02 1st Delay Message Number 0 49 0 No Message...

Page 409: ...Document Revision 1 Electra Elite IPK II 2 374 Program 41 ACD Setup Conditions None Feature Cross Reference J Automatic Call Distribution ACD...

Page 410: ...night announcement function is not available for ACD pilot number calls Conditions H The night announcement function is not available for ACD pilot number call Feature Cross Reference J Automatic Call...

Page 411: ...ivated when the night announcement source is assigned as VRS in Program 41 12 Conditions None Feature Cross Reference J Automatic Call Distribution ACD Program 41 ACD Setup 41 13 VRS Message Number fo...

Page 412: ...rammed for this feature By pressing the key once the supervisor monitors the call pressing twice barges in on the call 0 Call to system supervisory extension when group supervisory extension is busy 1...

Page 413: ...Duty rest mode for agents with SLT phones 0 No change to off duty mode 1 Change to off duty mode automatically Skip 0 08 ACD Off Duty Mode 0 Can not receive internal call 1 Can receive internal call 0...

Page 414: ...ilable in Program 41 15 Available in Program 41 20 Queue Status Display Yes Queue Status Display Time Yes Alarm Yes Yes Alarm Send Time Program 41 15 02 determines the length interval of the alarm Yes...

Page 415: ...Document Revision 1 Electra Elite IPK II 2 380 Program 41 ACD Setup Conditions None Feature Cross Reference J Automatic Call Distribution ACD...

Page 416: ...ion ACD Program 41 ACD Setup 41 16 ACD Threshold Overflow Level SA Input Data ACD Group No 01 64 Item No Item Input Data Default 01 Number of Calls in Queue Define the maximum number of calls allowed...

Page 417: ...AIC Logout service codes for the AIC members in Program 11 13 08 and 11 13 09 Conditions H If set to 1 note that a supervisor can not log in out an AIC member as they are not normal ACD agents Featur...

Page 418: ...a Default 01 ACD Agent Identity Code Up to 4 digits No Setting 02 Default ACD Group Number 0 64 0 No Setting 0 03 ACD Group Number in Mode 1 0 64 0 No Setting 0 04 ACD Group Number in Mode 2 0 64 0 No...

Page 419: ...used if 41 15 is set Program 41 ACD Setup 41 20 ACD Queue Display Settings Level SA Feature Available in Program 41 15 Available in Program 41 20 Queue Status Display Yes Queue Status Display Time Ye...

Page 420: ...larm occurs 0 No Display 1 200 02 Queue Status Display Time Set how long the Queue Status display remains on the telephone s display 0 64800 sec 5 sec 03 Queue Status Display Interval Set the interval...

Page 421: ...Document Revision 1 Electra Elite IPK II 2 386 Program 41 ACD Setup THIS PAGE INTENTIONALLY LEFT BLANK...

Page 422: ...01 Answering Message Mode for Wake Up Call Hotel Mode 0 MOH Hold Time 1 VRS Message 2 VRS Message Time 0 02 Wake Up Call Message Assignment VRS Message for Wake Up Calls You ll need to make an entry...

Page 423: ...01 Hotel Mode If you want an extension to operate in the Hotel Motel mode enter 1 If you want the telephone to operate in the business mode enter 0 0 Normal 1 Hotel 0 02 Toll Restriction Class When Ch...

Page 424: ...6 20 14 Program 42 Hotel Setup 42 03 Class of Service Options Hotel Motel Level IN Input Data Class of Service Number 01 15 Item No Item Input Data Default Class 01 Class 02 15 01 Check In Operation 0...

Page 425: ...etup Conditions None Feature Cross Reference J Class of Service J Hotel Motel 11 Not Used 12 SLT Room Monitor Enable 1 or disable 0 a single line telephone s ability to use Room Monitor 0 Off 1 On 0 0...

Page 426: ...on for each single digit code 1 9 0 The destination can be any code up to four digits long such as an extension number or access code Conditions H The 1 digit codes you assign in this program wait unt...

Page 427: ...Conditions H Room Status Reports require a CTA and a compatible printer Feature Cross Reference J Hotel Motel Program 42 Hotel Setup 42 05 Hotel Room Status Printer Level IN Input Data Item No Item In...

Page 428: ...etup 44 01 System Options for ARS F Route Level IN Input Data Item No Item Input Data Default 01 ARS F Route Time Schedule If this option is set to 0 the F Route table selected is determined only by t...

Page 429: ...to an extension after deleting the front digit s Additional Data Assign the digit s to be deleted on top of the number for extension number usage There must be at least one digit deleted H Service Typ...

Page 430: ...g Refer to Program 44 05 Program 44 01 1 ARS F Route Select Table Number 0 500 0 No Setting Refer to Program 44 04 H 3 Dial Extension Analyze Table Number 0 4 0 No Setting Refer to Program 44 03 1 Del...

Page 431: ...umber defined in table 251 is used The item numbers indicated below are different when using PCPro WebPro due to the window layout of the applications Refer to the program within the PCPro WebPro appl...

Page 432: ...tion ARS Dial Analysis Table Number 251 Item No Item Input Data Default 03 ARS F Route Select Table Number 0 500 ARS F Route Table Number With Program 44 01 set to 0 Program 44 05 is then checked With...

Page 433: ...to an ARS F Route table number for each ARS F Route time mode There are 8 time modes for ARS F Route Access Conditions None Feature Cross Reference J Automatic Route Selection ARS Program 44 ARS F Ro...

Page 434: ...mber to be used for the outgoing ARS call 0 100 101 150 255 0 No Setting 101 150 Networking 255 Extension Call 0 02 Delete Digits Enter the number of digits to be deleted from the dialed number 0 255...

Page 435: ...e used for the table An extension s ARS COS is determined in Program 26 04 01 0 16 0 08 Dial Treatment Select the Dial Treatment to be used for the table If a Dial Treatment is selected Programs 44 05...

Page 436: ...dialed ARS F Route number The Additional Dial Table used is determined in Program 44 05 03 Conditions None Feature Cross Reference J Automatic Route Selection ARS Program 44 ARS F Route Setup 44 06 A...

Page 437: ...he Tandem Gain Table is activated which is assigned in Program 44 05 J The Tandem Gain Table follows the Incoming transmit and Incoming receive settings for incoming line and Outgoing transmit and Out...

Page 438: ...Electra Elite IPK II Document Revision 1 Electra Elite IPK II Programming Manual 2 403 Conditions None Feature Cross Reference J Automatic Route Selection ARS...

Page 439: ...ttings Default All Schedule Patterns 0 00 0 00 Mode 1 Example Pattern 1 Time Number 01 00 00 08 00 Mode 3 Time Number 02 08 00 18 00 Mode 1 Time Number 03 18 00 22 00 Mode 2 Time Number 04 22 00 00 00...

Page 440: ...Electra Elite IPK II Document Revision 1 Electra Elite IPK II Programming Manual 2 405 Conditions None Feature Cross Reference J Automatic Route Selection ARS...

Page 441: ...ined in Program 44 08 01 Conditions None Feature Cross Reference J Automatic Route Selection ARS Program 44 ARS F Route Setup 44 09 Weekly Schedule for ARS F Route Level IN Input Data Item No Day Numb...

Page 442: ...for ARS F Route This schedule is used for setting special days such as national holidays The pattern number is defined in Program 44 08 01 Conditions None Feature Cross Reference J Automatic Route Se...

Page 443: ...Document Revision 1 Electra Elite IPK II 2 408 Program 44 ARS F Route Setup THIS PAGE INTENTIONALLY LEFT BLANK...

Page 444: ...haracters Voice Mail 03 Not Used 04 Park and Page Enable disable the system s ability to process the Voice Mail s Park and Page commands You should normally enable this option 0 Off 1 On 1 05 Message...

Page 445: ...Document Revision 1 Electra Elite IPK II 2 410 Program 45 Voice Mail Integration Conditions None Feature Cross Reference J Voice Mail Integration Analog...

Page 446: ...ge to this program to take effect 0 In Mail 1 VRS 1 VRS 02 IPK II In Mail Master Name MasterName Use this option to modify the name for all IPK II In Mail ports The system briefly displays this name w...

Page 447: ...rd time cannot exceed 4095 seconds any settings in Subscriber Message Length larger than 409 has no effect on the length of recorded conversations 1 4095 sec 120 sec 04 Non Subscriber Message Length M...

Page 448: ...he portion of the callout number that is appended to the pager service telephone number Normally this option should be X M where H X is the number of the extension that generated the notification H is...

Page 449: ...l Pager Callback Number interval Dials the number entered in 47 01 07 Digital Pager Callback Number The system assumes that the notification number will complete dialing approximately 4 seconds after...

Page 450: ...PK II In Mail will wait 1 255 minutes after it dials an unanswered non pager callout destination before retrying the callout number There are three types of unanswered non pager callouts H If the call...

Page 451: ...99 attempts 5 attempts 15 Send Pager Callout Until Acknowledged Retry Until Ack When this option is enabled 1 IPK II In Mail will continue to retry a digital pager Message Notification callout until t...

Page 452: ...te IPK II Document Revision 1 Electra Elite IPK II Programming Manual 2 417 Conditions H When changing 47 01 01 a system reset is required for the new setting to take effect Feature Cross Reference J...

Page 453: ...sages and configuration are retained in memory If disabled a user pressing Message initiates a remote logon and is asked to enter their mailbox number A voice prompt then announces That mailbox does n...

Page 454: ...s first 0 FIFO first in first out or oldest messages first 05 Auto Erase Save of Messages Auto Erase Save Use this option to determine what happens when a Subscriber Mailbox user completely listens to...

Page 455: ...of Program 45 01 06 Voice Mail Integration Options Record Alert Tone Interval Time 0 64800 seconds To disable the Electra Elite IPK II telephone system Conversation Record beep enter 0 for this optio...

Page 456: ...se the SA options after logging onto their mailbox 0 No Disabled 1 Yes Enabled Mailbox 1 101 Enabled 1 All other mailboxes Disabled 0 13 Dialing Option Dialing Option Dialing Option provides additiona...

Page 457: ...Document Revision 1 Electra Elite IPK II 2 422 Program 47 In Mail Conditions None Feature Cross Reference J Voice Mail...

Page 458: ...ment Group master pilot number associated with the Master Mailbox you are programming Digits 8 maximum using 0 9 No Setting entered by pressing HOLD No Setting 03 Master Mailbox Type Mailbox Type Use...

Page 459: ...Document Revision 1 Electra Elite IPK II 2 424 Program 47 In Mail Conditions None Feature Cross Reference J Voice Mail...

Page 460: ...extension before recalling This option has a similar function as Customize Mailbox Options Call Routing Call Handling Options Delay Rings Before Redirect Transfer in IPK II In Mail 0 255 seconds Enter...

Page 461: ...e Call Routing Mailbox In enabled the IPK II In Mail Automated Attendant when using this Call Routing Mailbox will detect incoming fax CNG tone The fax call will then route to the company fax machine...

Page 462: ...Up After below For more detail on this interaction refer to Routed Announcement Mailbox Routing in the Electra Elite IPK II IPK II In Mail System Guide Call Routing Mailbox Number 01 16 Undefined 0 Un...

Page 463: ...ilbox and Repeat Count above to provide additional routing options to Automated Attendant callers For more detail on the interaction of these options refer to Direct Announcement Mailbox Routing in th...

Page 464: ...k order When a subscriber listens to their messages IPK II In Mail can play the oldest messages first first in first out or FIFO or the newest messages first last in first out or LIFO 0 FIFO first in...

Page 465: ...tra Elite IPK II telephone system software provides an additional Conversation Record beep This beep repeats according to the setting of Program 45 01 06 Voice Mail Integration Options Record Alert To...

Page 466: ...System Administrator This allows the subscriber to use the options after logging onto their mailbox 0 No Disabled 1 Yes Enabled 0 No Disabled 11 Dialing Option Dialing Option Dialing Option provides a...

Page 467: ...ment Revision 1 Electra Elite IPK II 2 432 Program 47 In Mail Conditions None Feature Cross Reference J Voice Mail 13 Directory List 0 None 1 8 List Number All 0 Input Data Item No Item Input Data Def...

Page 468: ...e Mail Program 47 In Mail 47 07 IPK II In Mail Routing Mailbox Options Level IN Input Data Item No Item Input Data Default 01 Routing Mailbox Active Mailbox Active Use this option to enable or disable...

Page 469: ...ling This option has a similar function as Customize Mailbox Options Call Routing Call Handling Options Delay Rings Before Redirect Transfer in Electra Elite IPK II In Mail 0 255 sec Entering 0 causes...

Page 470: ...tion for the Call Routing Mailbox In enabled the IPK II In Mail Automated Attendant when using this Call Routing Mailbox will detect incoming fax CNG tone The fax call will then route to the company f...

Page 471: ...ptions refer to Direct Announcement Mailbox Routing in the IPK II In Mail System Guide and Routed Announcement Mailbox Routing in the IPK II In Mail System Guide Call Routing Mailbox Number 1 16 Undef...

Page 472: ...ll Routing Mailbox and Repeat Count above to provide additional routing options to Automated Attendant callers For details on the interaction of these options refer to Direct Announcement Mailbox Rout...

Page 473: ...ns None Feature Cross Reference J Voice Mail Program 47 In Mail 47 10 IPK II In Mail Trunk Options Level IN Input Data Item No Item Input Data Default 01 Answer Table Assignment Answer Table Use this...

Page 474: ...le go to 47 12 IPK II In Mail Answer Table Schedule Program 47 In Mail 47 11 IPK II In Mail Answer Table Options Level IN Input Data Item No Item Input Data Default 01 Answer Schedule Override Schedul...

Page 475: ...ment Mailbox the outside caller will hear the recorded announcement Depending on how the Announcement Mailbox is programmed IPK II In Mail will then hang up reroute the call or provide additional dial...

Page 476: ...ng up reroute the call or provide additional dialing options H If the Default Mailbox is a Call Routing Mailbox the outside caller will hear the instruction menu and can dial any options allowed by th...

Page 477: ...Document Revision 1 Electra Elite IPK II 2 442 Program 47 In Mail Conditions None Feature Cross Reference J Voice Mail...

Page 478: ...the following types H 1 Day of the Week A Type 1 Answer Schedule runs on a specific day of the week For this type of schedule you select The day of the week the schedule should run The schedule start...

Page 479: ...act type of Subscriber Master or Routing Mailbox specified If the Answering Mailbox is a Subscriber Mailbox the outside caller hears the mailbox greeting if recorded and can leave a message If the Ans...

Page 480: ...Date For Date Type 3 Answer Schedules use this option to select the date the Answer Schedule should be active MMDD For example 0101 January 1 1231 December 31 0000 No date set 0000 No Date Set 07 Sche...

Page 481: ...m 8 30AM to 5 00PM J Schedule 2 uses Subscriber Mailbox 3 and runs Wednesday from 10 30AM to 5 00PM J Schedule 3 uses Routing Mailbox 4 and runs Tuesday from 9 00AM to 10 00AM J At all other times rou...

Page 482: ...le that runs Wednesday from10 30AM to 5 00PM 47 12 01 Entry01 Schedule Type 1 47 12 02 Entry01 MB Ctg 1 47 12 02 Entry01 MB Num 3 47 12 03 Entry01 Day 4 47 12 04 Entry01 Start Day 1 Entry does not mat...

Page 483: ...1 and runs Sunday through Wednesday from 8 30AM to 5 00PM J Schedule 2 uses Routing Mailbox 2 and runs Thursday and Friday from 11 00AM to 1 00PM J At all other times routing is handled by the Defaul...

Page 484: ...Sunday 47 12 05 Entry01 End Day 4 Wednesday 47 12 06 Entry01 Date MMDD 0000 Entry does not matter 47 12 07 Entry01 Start Time 0830 8 30AM 47 12 08 Entry01 End Time 1700 5 00PM Answer Schedule 2 Answe...

Page 485: ...is a Range of Days schedule that starts schedule that runs every day from 8 30AM to 5 00PM 47 12 01 Entry01 Schedule Type 2 47 12 02 Entry01 MB Ctg 3 47 12 02 Entry01 MB Num 1 47 12 03 Entry01 Day 1 E...

Page 486: ...Electra Elite IPK II Document Revision 1 Electra Elite IPK II Programming Manual 2 451 Conditions None Feature Cross Reference J Voice Mail...

Page 487: ...Action Tables Program 47 In Mail 47 13 IPK II In Mail Dial Action Tables Level IN Trunks Route to Answer Table 1 47 10 01 Answer Table Assignment In Mail Default Automated Attendant Answering Answer...

Page 488: ...tion and XXX for the corresponding Number To have Screened Transfer call a specific extension the corresponding Number option should be that extension s number The caller then dials that single digit...

Page 489: ...ck Message at a caller dialed extension in a specific range the corresponding Number option should be XXX For example to allow callers to leave a Quick Message extensions 301 399 for key 3 enter REC1...

Page 490: ...x numbers For example to have the Automated Attendant request callers to enter the number of the Subscriber Mailbox into which they wish to log for key 3 enter LOGON for the Action and N for the corre...

Page 491: ...Number To have IPK II In Mail require Automated Attendant callers to enter a Call Routing or Announcement Mailbox to go to enter XXX in the corresponding Number option The key you choose must represen...

Page 492: ...ute to any caller dialed extension in the 301 399 range for digit 3 enter TRF for the Action and XXX for the corresponding Number H Ignore Digits Entry I Entered by pressing LK3 Use the I option to re...

Page 493: ...ned Transfer to user dialed extension UND Undefined 4 UND Undefined UND Undefined 5 UND Undefined UND Undefined 6 UND Undefined UND Undefined 7 UND Undefined UND Undefined 8 UND Undefined UND Undefine...

Page 494: ...irectory Conditions None Feature Cross Reference J Voice Mail Program 47 In Mail 47 14 Master Directory Mailbox Options Level IN Input Data Master Mailbox Number 1 16 Item No Item Input Data Default 0...

Page 495: ...ory Conditions None Feature Cross Reference Voice Mail Program 47 In Mail 47 15 Routing Directory Mailbox Options Level IN Input Data Master Mailbox Number 1 16 Item No Item Input Data Default 01 Mini...

Page 496: ...y of CCIS in the Electra Elite IPK II All other CCIS settings will not function if this program is disabled Conditions None Feature Cross Reference None Program 50 Common Channel Interoffice Signaling...

Page 497: ...nel DTI only Specify the Trunk port to send D channel information This program is available for using DTI package 0 200 0 02 Common Signaling Channel Data Speed Assignment DTI only Assign the baud rat...

Page 498: ...ion 1 Electra Elite IPK II Programming Manual 2 463 Conditions H If 56K K CCIS is used 24 Multi Frame ESF must be assigned in Program 10 03 02 H DPC must be what the OPC is on the opposite side of the...

Page 499: ...mmon Channel Interoffice Signaling Service 50 03 CCIS Destination System Settings Level IN Input Data CCIS System ID 1 255 Item No Item Description Input Data Default 01 Destination Point Code Define...

Page 500: ...tructed with an Open Numbering Plan Conditions H This program is only used in an Open Numbering Plan network This should include the Trunk Access Code and Office Code number Feature Cross Reference No...

Page 501: ...gram 50 05 CCIS Maximum Call Forwarding Hop Counter to define the maximum hop counter of call forwarding Conditions None Feature Cross Reference None Program 50 Common Channel Interoffice Signaling Se...

Page 502: ...Common Channel Interoffice Signaling Service 50 06 CCIS Feature Availability Level IN Input Data Item No Item Input Data Default Description 01 Link Reconnect 0 Not available 1 Available 1 If this da...

Page 503: ...ute ID for the Billing Center Office Conditions None Feature Cross Reference None Program 50 Common Channel Interoffice Signaling Service 50 07 CCIS Centralized Billing Center Office Level IN Input Da...

Page 504: ...ending systems can be registered in this program Conditions None Feature Cross Reference None Program 50 Common Channel Interoffice Signaling Service 50 08 CCIS Centralized BLF Sending Group Assignmen...

Page 505: ...Extension Number Assignment Level IN Input Data Item No Item Input Data Default Description 01 Extension Number xxxxxxxx up to 8 digits No Setting Extension number BLF message will be indicated when...

Page 506: ...Electra Elite IPK II Document Revision 1 Electra Elite IPK II Programming Manual 2 471 Conditions None Feature Cross Reference None...

Page 507: ...terval Time Assignment to define the interval time of sending BLF messages Conditions None Feature Cross Reference None Program 50 Common Channel Interoffice Signaling Service 50 10 CCIS Centralized B...

Page 508: ...Day Night Switching message Conditions None Feature Cross Reference None Program 50 Common Channel Interoffice Signaling Service 50 11 CCIS Centralized Day Night Switching Sending Group Assignment Le...

Page 509: ...stem Mode Assignment to define corresponding night mode to switch to when Day Night mode switching message arrives Conditions None Feature Cross Reference None Program 50 Common Channel Interoffice Si...

Page 510: ...m 50 13 CCIS Response Timeout Assignment to define the response timer value Conditions None Feature Cross Reference None Program 50 Common Channel Interoffice Signaling Service 50 13 CCIS Centralized...

Page 511: ...Document Revision 1 Electra Elite IPK II 2 476 Program 50 Common Channel Interoffice Signaling Service THIS PAGE INTENTIONALLY LEFT BLANK...

Page 512: ...e combination of 32 Basic Tones Program 80 Basic Hardware Setup for System 80 01 Service Tone Setup Level IN Input Data Service Tone Number 01 64 Item No Item Input Data 01 Repeat Count 0 255 0 until...

Page 513: ...8 1050 13 24 Reserve 09 350 440 16 16 25 Reserve 10 440 480 16 16 26 Reserve 11 480 620 21 21 27 Reserve 12 440 16 28 Reserve 13 Reserve 29 Reserve 14 520 650 19 13 30 Reserve 15 650 780 19 13 31 Rese...

Page 514: ...0 32 0dB 13 External Hold Tone 0 Basic 0 0 0 32 0dB 14 Intercom Ringback Tone 0 Basic 2 9 0 10 20 32 0dB 32 0dB 15 Override Tone 1 Basic 1 12 5 32 0dB 16 Lock Out Tone 0 Basic 2 0 6 1 1 32 0dB 32 0dB...

Page 515: ...0dB 27 Talkback Tone 2 Basic 2 0 6 1 1 32 0dB 32 0dB 28 Speaker Monitor Tone This tone is what the originator hears when placing a handsfree speaker ICM call 1 Basic 2 0 6 1 1 32 0dB 32 0dB 29 Door Re...

Page 516: ...45 External Ring Back Tone 0 Basic 2 10 0 10 30 32 0dB 32 0dB 46 DID Error Tone 0 Basic 2 11 0 5 5 32 0dB 32 0dB 47 External Busy Tone 0 Basic 1 11 0 32 0dB 48 Voice Mail Message Waiting Special Dial...

Page 517: ...4 14 15 15 16 16 2 2 2 2 2 2 6 4 32 0dB 26 3dB 32 0dB 26 3dB 32 0dB 26 3dB 32 0dB 26 3dB 59 Ending Chime Tone External Paging 1 Basic 8 20 20 19 19 18 18 17 17 2 2 2 2 2 2 6 4 32 0dB 26 3dB 32 0dB 26...

Page 518: ...ion affects all trunk line calls system wide You make separate entries for duration and pause It is also possible to adjust the level of both high and low frequency tone Program 80 Basic Hardware Setu...

Page 519: ...Document Revision 1 Electra Elite IPK II 2 484 Program 80 Basic Hardware Setup for System Conditions None Feature Cross Reference None...

Page 520: ...rious levels and timers for the DTMF Tone Receiver DTMF Tone Receiver Type J 1 DTMF Receiver for Extension J 2 DTMF Receiver for Trunk J 3 4 5 Reserved Program 80 Basic Hardware Setup for System 80 03...

Page 521: ...m 0 to 35dBm 15 detect level 3 25dBm 0 to 40dBm 15 detect level 4 30dBm 0 to 45dBm 15 detect level 5 35dBm 0 to 50dBm 15 detect level 6 40dBm 0 to 55dBm 15 04 Max detect level 0 15 detect level 0 0dBm...

Page 522: ...Detect Level 0 0 0 0 0 02 Start delay time 0 0 0 0 0 03 Min detect level 10 20dBm 15 25dBm 10 20dBm 10 20dBm 10 20dBm 04 Max detect level 2 2dBm 2 2dBm 2 2dBm 2 2dBm 2 2dBm 05 Forward twist level 5 6d...

Page 523: ...ing Back Tone for Trunk J 4 5 Reserved Program 80 Basic Hardware Setup for System 80 04 Call Progress Tone Detector Setup Level IN Input Data Tone Detector Type No 1 Dial Tone for Trunk 2 Busy Tone fo...

Page 524: ...l 0 25dBm 0 25dBm 0 25dBm 0 0 2 Min detect level 15 25dBm 15 25dBm 15 25dBm 0 0 3 S N ratio 4 20dB 4 20dB 4 20dB 0 0 4 No tone time 132 3990ms 132 3990ms 132 3990ms 0 0 5 Pulse Count 1 1 1 0 0 6 ON mi...

Page 525: ...e date format when printing out the SMDR alarm report and system information etc Conditions None Feature Cross Reference None Program 80 Basic Hardware Setup for System 80 05 Date Format for SMDR and...

Page 526: ...sic data for layer 1 of ISDN BRI Conditions None Feature Cross Reference None Program 81 Basic Hardware Setup for Trunk 81 04 ISDN BRI Layer 1 T Point Initial Data Setup Level MF Item No Item Input Da...

Page 527: ...BRI and PRI Conditions None Feature Cross Reference None Program 81 Basic Hardware Setup for Trunk 81 05 ISDN BRI PRI Layer 2 T Point Initial Data Setup Level MF Item No Item Input Data Default 01 Tim...

Page 528: ...r 3 Timer Type Number 1 5 Item No Item Input Data Default 01 T301 0 180 254 sec 180 sec 02 T302 1 254 sec 15 sec 03 T303 1 254 sec 4 sec 04 T304 0 254 sec 30 sec 05 T305 1 254 sec 30 sec 06 T306 0 254...

Page 529: ...Document Revision 1 Electra Elite IPK II 2 494 Program 81 Basic Hardware Setup for Trunk Conditions None Feature Cross Reference J ISDN Compatibility...

Page 530: ...r a hookflash signal sent to the CO or PBX when the Recall key on a multiline terminal is pressed A Single Line Telephone SLT generates a hookflash to the CO or PBX line when a SLT hookflash is assign...

Page 531: ...s 2 60 ms 3 80 ms 4 100 ms 5 140 ms 6 160 ms 7 200 ms 8 400 ms 9 600 ms 10 800 ms 11 1 0 seconds 12 1 5 seconds 13 2 0 seconds 14 3 0 seconds 15 5 0 seconds 9 600 ms 08 Hookflash Time Selection 2 0 20...

Page 532: ...t to the Tie Line when the Recall key on a multiline terminal is pressed A Single Line Telephone SLT generates a hookflash to the Tie Line when a SLT hookflash is assigned 1 4 1 4 0 5 2 0 seconds 5 15...

Page 533: ...one is returned to the other system 0 8 1 15 1 15 seconds 6 6 seconds 10 Wink Delay Signal Detect Timeout Selection To specify a maximum time in seconds for receiving an acknowledgment signal from a d...

Page 534: ...g Manual 2 499 Conditions None Feature Cross Reference None 15 Hookflash Time Selection 2 0 20 ms 1 40 ms 2 60 ms 3 80 ms 4 100 ms 5 140 ms 6 160 ms 7 200 ms 8 400 ms 9 600 ms 10 800 ms 11 1 0 seconds...

Page 535: ...Conditions None Feature Cross Reference None Program 81 Basic Hardware Setup for Trunk 81 12 Trunk Gain Level Data Setup Level MF Input Data Trunk Number 1 200 Item No Item Input Data Default 01 Inte...

Page 536: ...ts of two frequencies and the modulation played simultaneously to make up the tone These frequencies are determined by their Frequency Number selected in Items 1 and 2 see below In this program you as...

Page 537: ...400 760 660 16Hz Modulation 16Hz Modulation 16Hz Modulation Pattern 2 Trunk Incoming High Mid Low 1100 660 520 1400 760 660 8Hz Modulation 8Hz Modulation 8Hz Modulation Pattern 3 Trunk Incoming High M...

Page 538: ...Pattern 0 OFF LED Pattern 1 FL On 500ms Off 500ms LED Pattern 2 WK On 250ms Off 250ms LED Pattern 3 RW On 125ms Off 125ms LED Pattern 4 IR On 125ms Off 125ms On 125ms Off 625ms Program 82 Basic Hardw...

Page 539: ...Program 82 Basic Hardware Setup for Extension LED Pattern 5 IL On 875ms Off 125ms LED Pattern 6 IW On 625ms Off 125ms On 125ms Off 125ms LED Pattern 7 ON Conditions None Feature Cross Reference J Dir...

Page 540: ...trunk or analog trunk Conditions None Feature Cross Reference J Central Office Calls Answering J Central Office Calls Placing Program 82 Basic Hardware Setup for Extension 82 08 Sidetone Volume Setup...

Page 541: ...tection of a valid 0ff Hook indication that is long enough to prevent an unintentional bounce of the receiver from being detected as a new Off Hook indication from a Single Line Telephone 0 No Setting...

Page 542: ...ection of a valid 0ff Hook indication that is long enough to prevent an unintentional bounce of the receiver from being detected as a new Off Hook indication from a Single Line Telephone 0 No Setting...

Page 543: ...Document Revision 1 Electra Elite IPK II 2 508 Program 82 Basic Hardware Setup for Extension THIS PAGE INTENTIONALLY LEFT BLANK...

Page 544: ...ault 01 Location Area Level Use this program to define the location area whether the Base Stations RFPs are all in the same area or whether each Base Station in located in a different area 0 Whole Are...

Page 545: ...less 83 12 Wireless DECT Measurement Level MF Input Data Item No Item Input Data Default 01 DECT Measurement This program measures the length of cables connecting the PCB and Base Stations so that the...

Page 546: ...Dterm IP Electra Elite IPK II Multiline Terminal with IP Adapter 2 Soft Phone 3 Bundle IP Phone Item No Item Input Data Default Description 06 Area 0 Japan 1 USA 2 Australia 3 EU 4 Asia 5 Other Countr...

Page 547: ...Document Revision 1 Electra Elite IPK II 2 512 Program 84 Hardware Setup for VoIP Conditions None Feature Cross Reference J Voice Over Internet Protocol VoIP...

Page 548: ...Program 84 04 VoIP DHCP Server Mode Setup to enable or disable the DHCP server on the CPU II U10 Conditions None Feature Cross Reference None Program 84 Hardware Setup for VoIP 84 04 VoIP DHCP Server...

Page 549: ...l be increased in accordance with the slot number 1 0 0 1 126 255 255 254 128 1 0 1 191 254255 254 192 0 1 1 223 255 254 254 Slot 1 172 16 0 20 Slot 2 172 16 0 21 Slot 3 172 16 0 22 Slot 4 172 16 0 23...

Page 550: ...ptions to take affect H When configuring the CCISoIP IP Application the IAD 8 U10 ETU must be reset for system data to take affect Feature Cross Reference J Voice Over Internet Protocol VoIP 04 Subnet...

Page 551: ...95 ms 0 The data will be sent to the CPUII if the value exceeds the defined value 05 Packets Lost Threshold 0 4294967295 0 The data will be sent to the CPUII if the value exceeds the defined value 06...

Page 552: ...I Document Revision 1 Electra Elite IPK II Programming Manual 2 517 Conditions H The system programming must be exited before these program options take affect Feature Cross Reference J Voice Over Int...

Page 553: ...tup the VLAN data Conditions H The system programming must be exited before these program options take affect Feature Cross Reference J Voice Over Internet Protocol VoIP Program 84 Hardware Setup for...

Page 554: ...ut Data is set to 1 Item No 07 is invalid When Data is set to 2 Item No 02 06 are invalid 02 Priority IP Precedence 0 7 0 Low 7 High 0 1 Router queing priority 03 Low Delay 0 1 0 Normal Delay Low Dela...

Page 555: ...1 Electra Elite IPK II 2 520 Program 84 Hardware Setup for VoIP Conditions H The system needs to be reset in order for these program options to take affect Feature Cross Reference J Voice Over Intern...

Page 556: ...1 5 Item No Item Input Data Default Description 01 G711 Audio Frame 3 3 02 G711 VAD Mode 0 Disable 1 Enable 0 03 G711 Type 0 A law 1 u law 1 04 G 711 Jitter Buffer Min 0 145 ms 30 05 G 711 Jitter Buff...

Page 557: ...10dbm 20dbm 20 20 Echo Canceler Mode 0 Disable 1 Enable 1 22 Echo Canceler NLP Mode 0 Disable 1 Enable 0 Non Linear Processing Mode 26 TX Gain 0 28 14 14 0 14 dbm 1 13 dbm 14 0 dbm 27 13 dbm 28 14 dbm...

Page 558: ...Electra Elite IPK II Document Revision 1 Electra Elite IPK II Programming Manual 2 523 Conditions None Feature Cross Reference J Voice Over Internet Protocol VoIP...

Page 559: ...1 u law 1 03 G 711 VAD Mode 0 Disable 1 Enable 0 04 G 711 Jitter Buffer Min 0 200 ms 20 05 G711 Jitter Buffer Average 0 200 ms 40 06 G 711 Jitter Buffer Max 0 200 ms 200 07 G 729 Audio Frame 1 3 2 08...

Page 560: ...io Capability 0 G711 PT 1 G723 PT 2 G729 PT 0 20 2nd Priority of Audio Capability 0 G711 PT 1 G723 PT 2 G729 PT 1 21 DTMF Relay Mode 0 VoIPU 1 RFC2833 0 22 Jitter Buffer Mode 1 Static 2 Immediate 2 23...

Page 561: ...Document Revision 1 Electra Elite IPK II 2 526 Program 84 Hardware Setup for VoIP Conditions None Feature Cross Reference J Voice Over Internet Protocol VoIP...

Page 562: ...he other connected device 02 Link Speed 0 10Mbps 1 100Mbps 1 85 01 01 Disable 03 Half Duplex Full Duplex 0 Half 1 Full 1 85 01 01 Disable 04 Auto MDI MDIX 0 MDIX 1 MDI 2 Auto 2 When 85 01 01 is enable...

Page 563: ...ns None Feature Cross Reference J Voice Over Internet Protocol VoIP 06 Flow Control Full Duplex 0 Disable 1 Enable 0 Full Duplex 802 3x 85 01 01 Disable 85 03 01 Full Duplex When enabled a switch appl...

Page 564: ...support is disabled If Program Block 85 02 01 is set to ENABLE 802 1q VLAN tagging is supported 85 02 02 through 85 02 09 establish the default VLAN for ports 1 8 of the HUB 8 Program 85 HUB 8 LAN Set...

Page 565: ...Document Revision 1 Electra Elite IPK II 2 530 Program 85 HUB 8 LAN Setup Conditions None Feature Cross Reference J Voice Over Internet Protocol VoIP...

Page 566: ...ayer 2 Quality of Service Program 85 HUB 8 LAN Setup 85 03 Priority Setup Level IN Input Data Hub Slot 1 24 Hub Port 0 8 Item No Item Input Data Default Description 01 Default Priority 0 Disable 2 Low...

Page 567: ...Program 85 HUB 8 LAN Setup Conditions None Feature Cross Reference J Voice Over Internet Protocol VoIP 04 TX Low 0 7 0 When Program 85 03 01 is set to Low untagged frames are marked with this priority...

Page 568: ...s typically used for debugging with a protocol analyzer Conditions H Set to the port where the protocol analyzer is connected Feature Cross Reference J Voice Over Internet Protocol VoIP Program 85 HUB...

Page 569: ...0 4095 0 802 1q VLAN ID 02 Port 00000000 11111111 00000000 Represents the eight physical ports of the HUB 8 numbered from left to right as 8 to 1 Setting a port to 1 enables the port to allow traffic...

Page 570: ...Electra Elite IPK II Document Revision 1 Electra Elite IPK II Programming Manual 2 535 Conditions None Feature Cross Reference J Voice Over Internet Protocol VoIP...

Page 571: ...Document Revision 1 Electra Elite IPK II 2 536 Program 85 HUB 8 LAN Setup THIS PAGE INTENTIONALLY LEFT BLANK...

Page 572: ...tallation Date to define the installation date of system Conditions None Feature Cross Reference None Program 90 Maintenance Program 90 01 Installation Date Level IN Input Data Item No Item Input Data...

Page 573: ...type white on black just beneath the Description heading is the program s access level You can only use the program if your access level meets or exceeds the level the program requires SA level passwo...

Page 574: ...e None User No User Name Password Level Level Description 1 necii 47544 1 MF Manufacturer Level Access to all system programs 2 tech 12345678 2 IN Installer Level Access to all programs IN level progr...

Page 575: ...to the 16M 32M ATA removable Compact Flash memory card This program should be used after changing the programmed data Conditions When reloading a customer database the system must be reset either usin...

Page 576: ...act Flash Memory to the SRAM and Flash ROM in the system Conditions H After uploading the programming reset the system and wait a few minutes for the system to reset completely before accessing any li...

Page 577: ...ferent type of interface ETU is being installed into a slot previously used e g changing from a SLI to an ESI ETU the slot should be deleted option 1 first before installing the new interface ETU Rese...

Page 578: ...ce Busy Out lets you block a ETU from placing outgoing calls just like placing the ETU switch down Once busied out none of the ports on the ETU can be used for new calls Existing calls however are not...

Page 579: ...and not through PC Programming Use Program 90 07 Extension Control is used for the extension maintenance Conditions None Feature Cross Reference None Program 90 Maintenance Program 90 07 Extension Con...

Page 580: ...ystem Reset is used to perform a system reset Conditions H After restoring a customer database the system must be reset using Program 90 08 or by powering down powering up before all the restored prog...

Page 581: ...intenance Program 90 09 Automatic System Reset Time Level IN Input Data Item No Item Input Data Default 01 Month 00 12 Note 1 0 02 Day 00 31 Note 2 0 03 Hour 00 23 0 04 Minute 00 59 0 Note 1 If the Mo...

Page 582: ...etup Level IN Input Data Alarm Number 001 100 Item No Item Input Data 01 Alarm Type 0 Not Set 1 Major Alarm 2 Minor Alarm 02 Report 0 Not Report No autodial 1 Report autodial Alarm TYPE Report Note Is...

Page 583: ...replace the system flash card 6 0 0 Not Used 7 1 Major 0 Power Failure System power supply may be defective or commercial power is off Check the system AC switch fuse and AC outlet If still faulty re...

Page 584: ...0 SMDR Buffer Full The SMDR buffer is full Check the printer for the SMDR 31 0 0 35 0 0 CS Blocking 36 0 0 CS Error Information 1 37 0 0 CS Transmission Error 38 0 0 CSIU Dch Error 39 0 0 CSIU Transmi...

Page 585: ...e When alarm reports are to be EMailed set the SMTP name ex smtp yourisp com Contact your ISP internet service provider for the correct entry if needed Up to 255 Characters No Setting 07 SMTP Host Por...

Page 586: ...Mailed set the DNS primary address 0 0 0 0 255 255 255 255 0 0 0 0 12 DNS Secondary Address When alarm reports are to be EMailed set the DNS secondary address 0 0 0 0 255 255 255 255 0 0 0 0 13 Custom...

Page 587: ...90 12 System Alarm Output Level IN Input Data Item No Item Input Data Default 01 Output Port Type Indicate the type of connection used for the System Alarms The baud rate for the COM port should be se...

Page 588: ...0 13 System Information Output Level IN Input Data Item No Item Input Data Default 01 Output Port Type Indicate the type of connection used to print the system information 0 No Setting 1 COM port CPUI...

Page 589: ...tware information can also be viewed outside of system programming by pressing FEATURE and the 3 key on any multiline terminal Conditions None Feature Cross Reference None Program 90 Maintenance Progr...

Page 590: ...90 19 Dial Block Release the extension will be released from the Dial Block restriction Conditions None Feature Cross Reference J Code Restriction Program 90 Maintenance Program 90 19 Dial Block Relea...

Page 591: ...Report Data Setup Level IN Input Data Item No Item Input Data Default 01 Call Traffic Output 0 Not measured 1 Measure 0 02 Not Used 03 All Line Busy Output 0 Not detected 1 256 Report when the data is...

Page 592: ...t Output to define the output port to be used as the traffic report output Conditions None Feature Cross Reference J Traffic Reports Program 90 Maintenance Program 90 21 Traffic Report Output Level IN...

Page 593: ...23 Deleting Registration of IP Telephones to delete the registered IP telephone from the system Conditions None Feature Cross Reference J Voice Over Internet Protocol VoIP Program 90 Maintenance Progr...

Page 594: ...ication Time Setup to set up when the alarm report will print Conditions None Feature Cross Reference None Program 90 Maintenance Program 90 24 System Alarm Report Notification Time Setup Level IN Inp...

Page 595: ...rt CC Mail Setup to define the mail address to receive the system alarm report CC Mail setup Conditions None Feature Cross Reference None Program 90 Maintenance Program 90 25 System Alarm Report CC Ma...

Page 596: ...ge a system program Conditions None Feature Cross Reference None Program 90 Maintenance Program 90 26 Program Access Level Setup Level IN Input Data Program Numbers 1001 9201 Item No Item Input Data D...

Page 597: ...ne programming and not through PC Programming Use Program 90 27 Wireless DECT System ID to define the DECT System ID Conditions None Feature Cross Reference J Wireless DECT Program 90 Maintenance Prog...

Page 598: ...and to define the user name and password DIM is a maintenance tool used by engineering to extract trace level information Conditions None Feature Cross Reference None Program 90 Maintenance Program 90...

Page 599: ...irmware Information to list the package type and firmware ETUs installed in the system Conditions None Feature Cross Reference None Program 90 Maintenance Program 90 34 Firmware Information Level IN I...

Page 600: ...e Program 90 34 Wizard Programming Level Setup to set the maintenance level for Wizard Programming Conditions None Feature Cross Reference None Program 90 Maintenance Program 90 35 Wizard Programming...

Page 601: ...pdate with this feature J main bin J Dspdbu bin J dsp bin J intradbu bin Program 90 Maintenance Program 90 36 Firmware Update Time Setting Level IN Item No Item Input Data Default Description 01 Firmw...

Page 602: ...save one report on the system If a new update occurs the new report will overwrite the old report Refer to Sample Report shown Sample Report Item No Item Input Data Default Description Result Report...

Page 603: ...Document Revision 1 Electra Elite IPK II 2 568 Program 90 Maintenance Program THIS PAGE INTENTIONALLY LEFT BLANK...

Page 604: ...m are detailed below Refer to Phone Subscribing in the Electra Elite IPK II Wireless DECT Manual for complete details on subscribing a telephone Program 91 IPK II Wireless DECT PS Entry 91 06 DECT Obt...

Page 605: ...r as a wild character and the system will automatically retrieve the number for the phone being set up Press HOLD When the display shows Ready 1 Yes press 1 then HOLD The IPEI number is the 13 digit s...

Page 606: ...OLD and register another telephone if required or continue with the next step Prior to deleting an Electra Elite IPK II Wireless DECT phone from the system using Program 91 07 01 DECT Deleting Access...

Page 607: ...en Program 91 07 01 is run the system will retain the DECT setting This will prevent the Electra Elite IPK II Wireless DECT telephone s from being registered in the system again Conditions None Featur...

Page 608: ...from which the data will be copied H In case of Trunk Base Trunk Port Number 1 8 or 1 200 H In case of Trunk Group Base Trunk Group Number 1 8 or 1 100 H In case of Extension Base Extension Number up...

Page 609: ...etup for Trunk 22 02 Incoming Service Type Setup 22 03 Trunk Ring Tone Setup 22 05 IRG Assignment for Normal Ring Trunk 22 08 Second IRG Setup for Unanswered DIL IRG 31 05 Incoming Ring Tone Audible o...

Page 610: ...ervice for Extension 21 02 Trunk Group Routing for Extensions 21 04 Toll Restriction Class for Extensions 21 11 Hotline Assignment 23 02 Call Pickup Groups 23 03 Ringing Line Preference 23 04 Ringing...

Page 611: ...ming is being copied This may cause confusion when trying to define a key which is already defined but which does not exist on the phone will display as DUPLICATE DATA It is recommend to either clear...

Page 612: ...through PC Programming Use Program 92 02 Delete All Extension Numbers to delete all extension numbers However the extension number of the first port is not deleted Conditions None Feature Cross Refer...

Page 613: ...ditions None Feature Cross Reference None Program 92 Copy Program 92 03 Copy Program by Port Number Level IN Item No Item Input Data 01 Source Number Enter the port number from which the data will be...

Page 614: ...only via telephone programming and not through PC Programming Use Program 92 04 Extension Data Swap to swap two extension s data Conditions None Feature Cross Reference None Program 92 Copy Program 9...

Page 615: ...04 Extension Data Swap Password to define the 4 digit password for each extension to allow Extension Data Swap Conditions None Feature Cross Reference None Program 92 Copy Program 92 05 Extension Dat...

Page 616: ......

Page 617: ...PROGRAMMING MANUAL NEC Unified Solutions Inc Document Revision 1...

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