Electra Elite IPK II
Document Revision 1
Electra Elite IPK II Programming Manual
2 - 363
Description
In
Program 41-03 : Incoming Ring Group Assignments for ACD Group
, for each
incoming trunk group set up in Program 22-05, designate into which ACD Group
(1~64) the trunks should ring for each of the eight Work Periods. Also use this
program to assign an Incoming Trunk Ring Group as priority or normal. Use Program
41-05 and 41-06 to set up the Work Schedules and Work Periods for trunks. Use
Program 41-07 to assign the Work Schedules to the days of the week.
Program 41 : ACD Setup
41-03 : Incoming Ring Group Assignment for ACD Group
Level:
SA
Input Data
Incoming Ring Group Number
1~100
ACD Work Period Mode Number
1~8
Item
No.
Item
Input Data
Default
01
ACD Group Number
0~64
0
02
Night Announcement Service
0 = No
1 = Yes
0
03
Priority
Determine whether an incoming call to
a trunk ring group should follow a
priority assignment.
0 = Normal
1~7:
1 = Lowest Priority
7 = Highest Priority
0, 1~7
(0 = No Priority)
(7 = Highest Priority)
0
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