MS ENERGY eBike c500, Instruction Manual

Page: 397 / 424

ENG
32
9 TROUBLESHOOTING
If your Bike does not operate as usual or appears to be faulty please read carefully this
section. Many operational issues can be resolved by users.
This simple procedure helps in restoring stable conditions for electric circuits.
Please contact Manufacturer Customer Care if the problem is unresolved or you have
other concerns.
SYMPTOMS POSSIBLE SOLUTIONS
Failed speed
change or too low
maximum velocity

Low battery voltage
 Bad governorhandle
 Bad controller
 Chargethe battery fully
 Replace the governor
handle, controller
Turn on the power
supply, but the
motor does
notwork
 Bad governorhandle
 Bad electric door lock
and contact point
 Bad controller
• Replace the governor
handle,controller
• Re‐weldthecontact
partsignal.
Inadequate mileage
of one‐time
charging
continuation line
 Tirelacks ofairpressure

Inadequate charging or
failed charger
 The battery has been
damaged or its
lifehasexpired
 Frequent braking
startup, overloading
 Tireisfullofair
 The battery is adequate
or
 replace thecharger
 Replace thebattery
The charger is not
charged
 The charger wiring is
loose or damaged
 The battery weld line
falls off or is damaged
 Weldthe connecting line

or replace

Weldthe connecting line
The booster has no
power assisting

The induced cartridge
has poor contact or is
damaged
 The booster wiring is
bad or damaged
 Adjust the induced
cartridge or replace
 Re‐connect or replace