MS ENERGY eBike c500, Instruction Manual

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ENG
23
Error Code Info
If there is a problem with the electronic
system, an error code will appear
automatically. When an error appears,
please check the corresponding part of e‐
bike or contact authorized service.
Error Code Definition Solution
04
The throttle has not returned into
start position
Check if throttle has returned to start position
05
Throttle fault Inspect if throttle
07
Overvoltage protection Inspect the battery voltage
08
Motor hall signal cable fault Inspect the motor module.
09
Motor phase cable fault Inspect the motor module.
11
Controller temperature sensor
failure
Inspect the controller
12
Current sensor failure Inspect the controller
13
Battery temperature fault Inspect the battery
14
Motor temperature fault Inspect motor
21
Speed sensor fault Check installation position of speed sensor
22
BMS communication fault Replace the battery
30
Communication fault Check the controller connection
If an error occurs, try turning your eBike off/On. If the error persists, contact an
authorized service center.
In case of motor overheating, wait for the motor to cool down and after that continue
driving.