Mitel SX-2000 EL, Information Manual

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Feature Description
50003510 Revision A 193
Swap (Trade Calls)
This feature permits a SUPERSET telephone user to switch the conversation between two
calls. Call Swap places one call on hold while conversation continues with the other call. This
feature is similar to the Broker’s Call feature available on industry-standard telephones.
Swap Campon
This feature allows the user of a SUPERSET telephone to put the current call on hold and
speak with a camped on party. The telephone user can alternate between the two calls as
required, form a three-party conference, or release the telephone from the call, leaving the
other two parties connected. This also applies to members of hunt groups. The first extension
in the hunt group that does not have Do Not Disturb activated and is logged in (UCD agent
hunt groups) is able to swap in the first waiting caller on the hunt group.
System Fail Transfer (SFT)
System Fail Transfer (SFT) (or power fail transfer) is provided by the SFT control port, allowing
preselected DTMF or rotary telephones to be connected directly to CO trunks in the event of
system failure in the PBX.. To provide system fail transfer, the system requires an external SFT
unit or SPINE Bay LS/CLASS trunks. SUPERSET telephones and consoles cannot be System
Fail Transfer extensions.
System Identifier
A unique one- to three-digit identifier may be assigned to the system. It appears on traffic
measurement and SMDR reports to identify the system when central polling equipment is used
for Traffic Measurement, Trunk SMDR, ACD, Data SMDR, ACD SMDR, and Analog
Networking.
System ID Module
The system ID module enables operation of the features that were purchased. Removal of the
system ID module generates a MAJOR alarm and causes an error code on the Main Control
Card.
Tandem Operation
The SX-200 EL and SX-200 ML systems support two PBXs connected in tandem using tie
trunks to connect the two systems together. See the Analog Networking, Satellite PBX, and
Resale Package features.
TAPI Support Over DNIC
This feature allows a PC to control first-party calls. The PC runs a TAPI-compliant software
application that communicates with the system via the RS232 serial port in a SUPERSET 4150
or SUPERSET 4125 telephone.