Mitel SX-2000 EL, Information Manual

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SX-200 General Information Guide
188 Revision A 50003510
providers. The ability to insert a pause is available to SUPERSET 4015, SUPERSET 4025,
SUPERSET 4125, SUPERSET 4150, SUPERSET410, SUPERSET420, SUPERSET 430,
SUPERSET 3DN and SUPERSET 4DN telephones.
Users of Speed Call key can also use a Speed Call key while they are on a call. This is useful
if you need to enter a frequently used account code after you are connected to the number you
called.
Split
Split allows a SUPERSET telephone user, engaged in a conference call, to split the call between
the conferees. Once active, swapping can take place between the calls, or the conference can
be reestablished.
Station Message Detail Recording (SMDR)
Station Message Detail Recording (SMDR) allows data to be collected for each outgoing and
incoming trunk call. This data can be output to a printer or a data recording device for subsequent
processing.
Subattendant - Basic Function
This feature provides a SUPERSET telephone with enhanced recall and call queuing
capabilities, allowing the set to be used as a subattendant position.
Any calls that are handled by the subattendant will recall the subattendant instead of the
attendant. Recalls to the subattendant ring the set’s prime line.
Usually, a SUPERSET telephone is considered to be busy when the set and/or the prime line
appearances are busy. For a Subattendant, the set is busy only if the prime and all of the
appearances of the prime line are busy. The state of the SUPERSET telephone itself is not
checked. This allows as many callers as there are appearances to call the SUPERSET
telephone under some circumstances. This special line appearance checking makes the set a
better backup position.
The Night/Day Switching - SUPERSET display telephones feature can be used to allow the
subattendant to select DAY, NIGHT1, or NIGHT2 service for the system. The Subattendant
telephone can also be used as the Alternate Trunk Recall point. Note: This Subattendant -
Basic Function feature is not related to, and does not interact with, the Subattendant - Enhanced
Function features.
Subattendant - Enhanced Functions
The Enhanced Subattendant functions allow a SUPERSET 4150, SUPERSET 430 and
SUPERSET 4DN telephone to be used as a Subattendant station for multi-tenanting,
consoleless operations (but can be used in conjunction with a Console) where call clearing of
twenty five calls per hour is considered to be busy. The functions of the SUPERSET 4150,
SUPERSET 430, and SUPERSET 4DN telephone remain intact; the Enhanced Subattendant
functions are an addition.