Mitel SX-2000 EL, Information Manual

Page: 43 / 258

Supporting Applications
50003510 Revision A 29
Mitel Networks 6500 Speech-Enabled Applications
Mitel Networks 6500 Speech-Enabled Applications is a PC based, speech recognition
application that routes incoming calls to a specific person or department based on spoken
commands. Typically, you state the name of the person that you want to speak to and the
system routes your call to the requested party.
The 6500 SE Applications have two systems: 6500 SE Attendant and the 6500 SE Unified
Messaging.
The 6500 SE Attendant system has the following key features:
• Users can place a call to any number in the corporate directory by stating a name, exten-
sion, or department
• Internal users who have the required system privileges can call into the system from an
external number and place a call to any number that is in the corporate directory by using
speech
• Registered users can program their own directory list of frequently called numbers and
then place calls to those numbers by using speech.
The 6500 SE Unified Messaging system has the following key features:
• Provides all the functionality of the 6500 SE Attendant plus allows users to access their
email and voice mail messages in their inbox of Microsoft Outlook through spoken com-
mands. Users can address messages by name and use voice commands to search or
sort messages by sender or message type.
• With the Fax Integration software, users can use their telephone to identify incoming faxes
in their inbox of Microsoft Outlook and forward the fax message to a fax machine of their
choice.
• With the Calendar and Task Management software, users can use their telephone to
manage their appointments, tasks, and meeting requests in Microsoft Outlook.
The 6500 SE Applications interface to the system via a number of DNIC ports.The auto
attendant is available in two- to 24- port configurations in 2-port increments.