Mitel SX-2000 EL, Information Manual

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50003510 Revision A 21
Supporting Applications
In the SX-200 EL and the SX-200 ML system, groups of features have been combined into
applications designed to meet the specialized needs of small to medium size enterprises.
Applications can simplify call handling and control communication costs in business,
commercial and institutional environments, simplify hotel/motel operation, enhance any
telephone sales activity, and provide a cost-effective way for small organizations to access
advanced business features.
Voice over IP (VoIP)
With the introduction of the Mitel Networks SX-200 IP Node, the SX-200 EL now brings the
cost-saving benefits of Voice over IP (VoIP) to small to medium enterprises and corporate
enterprises with remote offices and teleworkers. The SX-200 IP Node supports up to 60 IP
phones per IP Node and up to 120 IP phones per SX-200 EL system. Each SX-200 IP Node
supports up to 30 IP phones with voice compression.
Business/Commercial/Institutional
The SX-200 EL and the SX-200 ML system business features, such as uniform call distribution
and verified account codes, enhance your communications capability. They offer your
organization flexible office configurations, control of your personnel’s telephone privileges,
control of communication costs, and traffic measurement reports.
On an individual basis, they offer your employees personalized call management capabilities
- campon, speed calling, messaging, conferencing, and callback to a line that is busy or doesn’t
answer.
Key system functionality is provided for those companies or divisions that are interested in
having a departmental key system application within their system environment.
Hotel/Motel
The Hotel/Motel application is a purchasable option.
Hotel/Motel features speed up guest check in and check out, and allow you to manage your
rooms efficiently, wake up guests on request, control guest telephone privileges, recover the
cost of guest calls (SMDR supported), and notify guests of their messages. These functions
are all handled by the Attendant or front desk clerk using the SUPERCONSOLE 1000 Attendant
Console or the Front Desk Terminal.
The Front Desk Terminal interfaces to the SX-200 EL and SX-200 ML systems through an
1100-Series DATASET. If efficient billing is in place the Front Desk Terminal provides a low-cost
alternative to a Property Management System (PMS) for smaller Hotel/Motel operators (in the
40 - 90 room size). It is ideal for fast check in and out, guest location, and house keeping
functions.