Using the phone system 85
Final
4
Press
Transfer/Conference
key again. The 3-Way Call is now activated.
The LCD screen displays:
Until the
Transfer/Conference
key is pressed again, the first party will
remain on hold and you can talk with the second party privately.
By putting a 3-Way Call on hold, the other parties can continue talking.
If you want the option to leave the conference and leave the two party's
connected (when both parties are external), you must have the
permission Redirect Inbound Call to External Number enabled.
Once the 3-Way Call is established, you can use the Transfer feature to
transfer both parties to another party.
Joining two calls on the 5304 phone
The 3-way call feature allows you to conference together two calls on your
phone's Line appearances. You must have a
Transfer/Conference
memory
key programmed to use this feature. See “Program memory keys” on page
122
.
To activate a 3-way call in these circumstances, follow these steps:
1
While on an active call, press the
Transfer/Conference
key twice.
2
Select the Line Appearance of the person on hold that is to be connected.
3
Press the
Transfer/Conference
key again. The 3-Way Call is now
activated.
Account codes on the 5304 phone
Account codes can be entered against incoming and outgoing calls to
associate those calls with a particular client or account. Account code entry is
accepted before a call is placed or during a call. You must have a memory key
programmed with the
Account Code
feature.
3-Way Call
