Using the phone system 9
Final
•
Press the flashing Line Appearance key. This puts the active call on hold
and answers the second call.
•
End the first call by replacing the handset. The phone will start ringing.
Pick up the handset again to answer the second call.
To switch between two active calls, press the flashing Line Appearance key.
This puts the active call on hold, and activates the other call.
Note: If the display shows )) prior to the number calling, this indicates that
it is a second call.
Answering a call group call on the 5330/5340 phone
When an incoming call to a call group is received on a phone, the second line
of the Information Display Area shows the name of the group that was called.
The first line continues to display the number and name of the caller, if known.
You can answer an incoming call group call by using the handset or the
speakerphone.
Making a call on the 5330/5340 phone
To make a call, follow these steps:
1
Lift the handset. This will select the next available Line Appearance. You
can also start dialing the number without lifting the handset. This will
automatically select the next available Line Appearance and operate in
speakerphone mode.
2
To make an internal call, dial the extension. To make an external call, dial
the prefix required for external dialing (usually 9) followed by the number
you want to call.
When you finish dialing the number the call is placed. If you place an internal
call, the Information Area Display shows the extension and name of the
connected party once the call is answered. If you place an external call, the
Information Area Display shows the name of the connected party, or if the
name is unknown, the phone number.
3
To end the call, choose one of the following:
• Press the
END
softkey.
• Replace the handset.
Note: To use the speakerphone for step 1, press an available
Line
321: Robin Jones
For: Sales Group