12 Using the phone system
Final
Account code entry on the 5330/5340 phone
Account codes can be entered against incoming and outgoing calls to
associate those calls with a particular client or account. Account code entry is
accepted before a call is placed or during a call.
To enter an account code before you place a call, follow these steps:
1
Select the
Account Code
key.
2
Enter the account number using the phone keypad.
3
Press the
CALL
softkey to start your call. The next available line
appearance is selected, dialtone is heard and your phone display
updates.
4
Proceed with making your call.
To enter an account code during a call, follow these steps:
1
Select the
Account Code
key.
2
Enter the account number using the phone keypad. You hear a tone as
you press the phone keys, but the person on the other end does not. The
Information Area Display shows the account code entered.
3
Press the
ENTER
softkey when you have finished entering the account
code.
Notes: You can re-enter an account code for a call multiple times. The
last account code entered is the account code that will be assigned to the
call.
To cancel the account code entry, press the
QUIT
softkey.
If you enter an account code with an invalid length, the Information Area
Display briefly shows "Invalid Account Code". Contact your system
administrator to determine the valid account code length for your
business.
You cannot assign an account code to a call once it has been completed.
Account code speed entry on the 5330/5340 phone
Account code entry is accepted before a call is placed or during a call. To use
this feature, it must be enabled for your business and you must have a
memory key programmed with
Account Code
and a pre-programmed
account code. See “Program memory keys” on page
122
.
To enter a pre-programmed account code before you place a call, follow these
steps:
1
Select the
Account Code
key. The Information Area Display briefly
shows the account code that has been pre-programmed.
