– Has this configuration ever worked?
– If it has been working, what changes were made prior to it failing?
– Is this the original reported failure?
• Diagnostics version
– Type and version level
• Hardware configuration
– Print (print screen) configuration currently in use
– BIOS level
• Operating system software
– Type and version level
Note:
To eliminate confusion, identical systems are considered identical only if they:
1. Are the exact machine type and models
2. Have the same BIOS level
3. Have the same adapters/attachments in the same locations
4. Have the same address jumpers/terminators/cabling
5. Have the same software versions and levels
6. Have the same diagnostic diskettes (version)
7. Have the same configuration options set in the system
8. Have the same setup for operating-system-controlled files
Comparing the configuration and software set-up between “working and non-working” systems will often
lead to problem resolution.
34
ThinkCentre Hardware Maintenance Manual
Summary of Contents for ThinkCentre Edge 3484
Page 1: ...ThinkCentre Hardware Maintenance Manual Machine Types 3484 3485 3492 3493 3496 and 3497 ...
Page 6: ...2 ThinkCentre Hardware Maintenance Manual ...
Page 13: ...Chapter 2 Safety information 9 ...
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Page 19: ...1 2 Chapter 2 Safety information 15 ...
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Page 146: ...Figure 83 Removing the system fan assembly 142 ThinkCentre Hardware Maintenance Manual ...
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