Acer Veriton M490G User Manual Download

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Acer

Veriton M498G/M490G/M490

Service Guide

PRINTED IN TAIWAN

Summary of Contents for Veriton M490G

Page 1: ...Acer Veriton M498G M490G M490 Service Guide PRINTED IN TAIWAN...

Page 2: ...ii Revision History Please refer to the table below for the updates made on this service guide Date Chapter Updates...

Page 3: ...blication may be reproduced transmitted transcribed stored in a retrieval system or translated into any language or computer language in any form or by any means electronic mechanical magnetic optical...

Page 4: ...programs prove defective following their purchase the buyer and not Acer Incorporated its distributor or its dealer assumes the entire cost of all necessary servicing repair and any incidental or cons...

Page 5: ...itional information related to the current topic WARNING Alerts you to any physical risk or system damage that might result from doing or not doing specific actions CAUTION Gives precautionary measure...

Page 6: ...cases please contact your regional offices or the responsible personnel channel to provide you with further technical details FRU Information Please note WHEN ORDERING FRU PARTS that you should check...

Page 7: ...Modules 33 Removing the VGA Card 34 Removing the Hard Disk Drive 35 Removing the Optical Drive 37 Removing the System Fan 39 Removing the Power Supply 40 Removing the OBR and Intrusion Alarm Assembly...

Page 8: ...viii FRU Field Replaceable Unit List 68 Veriton M498G M490G M490 Exploded Diagram 69 Veriton M498G M490G M490 FRU List 70...

Page 9: ...MHz CPUs co layout Lynnfield Quad Core 45nm family mainstream processors Clarkdale Dual Core with on boards Graphics 32nm Chipset PCH Intel H57 Ibex Peak PCB 4 Layer uATX form factor 9 6in X 9 6in 24...

Page 10: ...on die graphic solution DVMT 5 0 technology support Enhanced 3D and Clear Video technology support 1 D sub VGA port on rear 1 DVI D port at rear side Dual View function support Audio Chip HD audio cod...

Page 11: ...ports 1 RJ45 LAN port 3 mini audio jacks At least five HD audio in output 2 PS2 keyboard mouse connector 1 serial port On board connectors 1 LGA 1156 CPU socket 4 DDR3 DIMM memory sockets 1 PCI Expres...

Page 12: ...pec Header Naming should follow MB Header Naming Refer to Appendix Braidwood connector reserved 1 3pin ME enable disable connector with 1 jumper System BIOS Size 64Mb AMI Kernel with Acer skin copyrig...

Page 13: ...Chapter 1 5 Block Diagram...

Page 14: ...4 ODD activity indicator 1 14 MS MS PRO slot 5 Optical drive 2 15 USB 2 0 ports 6 ODD activity indicator 2 16 SD MMC Secure Digital MultiMedia Card slot 7 Smart Media card reader and XD XD Picture sl...

Page 15: ...3 DVI port 4 USB 2 0 ports 5 Line out jack 6 Microphone speaker out line in jack 7 Expansion slot graphics card ect 8 Line in jack 9 Lock Handle 10 RJ45 LAN port 11 D sub port 12 System Fan 13 COM Po...

Page 16: ...ernel with Acer skin BIOS version P01 A0 BIOS ROM type SPI ROM BIOS ROM size 4 8Mb Support protocol SMBIOS DMI 2 4 DMI2 0 Device Boot Support Support BBS spec 1st priority HDD 2nd priority CD ROM 3th...

Page 17: ...ns You can install memory modules in any combination as long as they match the above specifications Item Specification Audio controller ALC662 VC Audio channel codec 5 1 Audio function control Enable...

Page 18: ...mode USB Connectors Quantity 6 back real ports 4 ports for front daughter board 4 ports reserved Item Specification Temperature Operating 5 C 35 C Non operating 20 60 C Storage package Humidity Opera...

Page 19: ...xternal switch Button modem ring in keyboard an mouse for APM mode Resume recovery time 7 10sec Suspend Mode Independent power management timer 2 120minutes time step 10minute or pushing extern switch...

Page 20: ...ompted Run Setup message to make changes to the CMOS setup NOTE If you repeatedly receive Run Setup messages the battery may be bad In this case the system cannot retain configuration values in CMOS A...

Page 21: ...age of a multiple page menu Home Move the cursor to the first page of a multiple page menu End Move the cursor to the last page of a multiple page menu and keys Select a value for the currently select...

Page 22: ...up page includes all advanced chipset features Integrated Peripherals This setup page includes all onboard peripherals Power Management Setup This setup page includes all the items of Green function f...

Page 23: ...em Processor Speed Speed of the CPU installed on the system System Memory Total size of system memory installed on the system System Manufacturer Name of the manufacturer of this system Product Name P...

Page 24: ...month day year format System Time Set the system time following the hour minute second format AHCI Port 1 2 3 4 5 6 Press Enter to view detailed device information connected to the SATA connectors Hal...

Page 25: ...ical Disk Drive Priority Press Enter to access the Optical Disk Drive Priority submenu and specify the boot device priority sequence from available optical drives Removable Drive Priority Press Enter...

Page 26: ...damage and worm propagation When disabled the processor forces the Execute Disable XD Bit feature flag to always return to 0 Enabled Disabled Intel VT Enables or disables the Virtualization Technolog...

Page 27: ...roller Enabled Disabled Onboard LAN Option ROM Enables or disables the load of embedded option ROM for onboard network controller Enabled Disabled Serial Port1 Port2 Address Use this item to enable or...

Page 28: ...th a software command If you enable this item the systemcan automatically resume if there is an incoming call on the PCI You must use an ATXpower supply in order to use this feature Use this item to d...

Page 29: ...to set the maximum temperature the syetem can reach before powering down Disabled Enabled CPU Shutdown Temperture Enable you to set the maximum temperature the CPU can reach before powering down Disab...

Page 30: ...l be sent Disable clock toempty DIMM PCI PCIE slots if option is disabled Disabled Enabled Spread Spectrum Enables or disables the reduction of the mainboard s EMI Note Remember to disable the Spread...

Page 31: ...et If the password has been installed Installed displays If not Not Installed displays Change Supervisor Password You can select this option and press Enter to access the sub menu You can use the subm...

Page 32: ...d the default settings for all BIOS setup parameters Setup defaults are quite demanding in terms of resources consumption If you are using low speed memory chips or other kinds of low performance comp...

Page 33: ...25 Chapter 2 Save Exit Setup The Save Exit Setup menu allows you to save changes made and close the Setup Utility...

Page 34: ...Chapter 2 26 Exit Without Saving The Exit Without Saving menu allows you to discard changes made and close the Setup Utility...

Page 35: ...tools Wrist grounding strap and conductive mat for preventing electrostatic discharge Flat blade screwdriver Philips screwdriver Hex screwdriver Plastic flat blade screwdriver Plastic tweezers NOTE T...

Page 36: ...edure perform the steps listed below 1 Turn off the system and all the peripherals connected to it 2 Unplug the power cord from the power outlets 3 Unplug the power cord from the system 4 Unplug all p...

Page 37: ...crews located on the rear edge of the side panel 2 The firstly use two fingers to Press the lock handle toward the arrowhead of the direction until the lock handle no moving then use other hand to Lif...

Page 38: ...30 Chapter 3 Removing the Front Bezel 1 Remove the side panel Refer to the previous section for instructions 2 Release the front bezel from the chassis interior 3 Pull the bezel away from the chassis...

Page 39: ...river to loosen the four screws on the heat sink in the order as shown below 3 Lift the heat sink fan assembly away from the mainboard 4 Remove the heat sink fan assembly from the chassis then lay it...

Page 40: ...comes very hot when the system is on Allow it to cool off first before handling 1 Release the load lever 2 Lift the load lever and load plate to the fully open upright position 1 and 2 3 Pull out the...

Page 41: ...Before removing any DIMM from the memory board make sure to create a backup file of all important data 1 Press the holding clips on both sides of the DIMM slot outward to release the DIMM 1 2 Gently p...

Page 42: ...34 Chapter 3 Removing the VGA Card 1 Remove the screw that secures the card to the chassis 2 Use One finger to Press the clip 3 Gently pull the card to remove it from the mainboard...

Page 43: ...Drive 1 Disconnect the data and power cables from the rear of the optical drive 2 Disconnect the other end of the data cable from the mainboard 3 Remove the HDD bracket a Use two fingers to press the...

Page 44: ...36 Chapter 3 4 Take out the HDD module a Use a hand to open out the HDD bracket until the hook of HDD bracket away from the HDD screw bore then use other hand to take out the HDD module...

Page 45: ...tical Drive 1 Disconnect the data and power cables from the rear of the optical drive 2 Disconnect the other end of the data cable from the mainboard 3 Slide two lock handle toward the left 1 until th...

Page 46: ...38 Chapter 3 4 Push the rear of the optical drive take out the slave ODD 5 Use the same method to take out master ODD...

Page 47: ...Chapter 3 39 Remove System FAN 1 Remove System FAN cable from M B 2 Release four screws according to the following picture 3 Take off the system fan from chassis...

Page 48: ...moving the Power Supply 1 Disconnect the 4 pin and 24 pin power supply cables from the mainboard 2 Remove the four screw that secures the power supply to the chassis 3 Lift the power supply module out...

Page 49: ...emoving the OBR Cable and Intrusion Alarm Cable 1 Disconnector the OBR cable and intrusion alarm from the motherboard 2 Release the retention tabs from the chassis interior 3 Pull the OBR assembly fro...

Page 50: ...42 Chapter 3 4 Removing the two screws then take out the intrusion alarm assembly...

Page 51: ...3 43 Removing the Card Reader 1 Disconnector the card resder cable from the motherboard then release the cable from the clip 2 Slide the lock handle as show below 3 Pull the card reader away from the...

Page 52: ...r 3 Removing the Internal Speaker 1 Disconnector the speaker cable from the motherboard then release the cable from the clip 2 Slide the lock handle as show below 3 Pull the internal speaker away from...

Page 53: ...Audio USB cable from the mainboard 2 Remove the eight screws that secure the mainboard to the chassis Note Circuit boards 10 cm has been highlighted with the yellow rectangle as above image shows Plea...

Page 54: ...he chassis 4 Punching in IO Shield then you can remove it 5 Remove the RTC battery Note RTC battery has been highlighted with the yellow circle as above image shows Please detach the RTC battery and f...

Page 55: ...Chapter 3 47 Removing Other Side Pannel 1 Remove the two screws located on the rear edge of the side panel 2 Lift the side panel away from the server...

Page 56: ...48 Chapter 3 Removing the Front I O and USB Assembly 1 Release the cable from clip 2 Release the five locking tabs from the chassis interior 3 Lift the front I O and USB cover from the chassis...

Page 57: ...Chapter 3 49 4 Removing the screws from the chassis 5 Lift the front I O and USB assembly away from chassiss...

Page 58: ...50 Chapter 3 Removing the Power Switch and LED Cable Assembly 1 Release the locking tabs from the chassis interior 2 Pull the power switch and LED cable assembly from the chassis...

Page 59: ...er products prototype cards or modified options can give false errors and invalid system responses 1 Obtain the failing symptoms in as much detail as possible 2 Verify the symptoms by attempting to re...

Page 60: ...tem Internal Inspection System Internal Inspection 1 Turn off the system and all the peripherals connected to it 2 Unplug the power cord from the power outlets 3 Unplug the power cord from the system...

Page 61: ...d has been activated Not all computers using AMIBIOS enable this feature In most cases a checkpoint card is the best tool for viewing AMIBIOS checkpoints Beep Symptom Cause and Description One short b...

Page 62: ...critical initialization Early chipset initialization is done D1 Early super I O initialization is done including RTC and keyboard controller Serial port is enabled at this point if needed for debuggin...

Page 63: ...heckpoints section of document for more information DC System is waking from ACPI S3 state E1 E8 EC EE OEM memory detection configuration error This range is reserved for chipset vendors system manufa...

Page 64: ...loppy EA Enable ATAPI hardware Attempt to read from ARMD and ATAPI CDROM EB Disable ATAPI hardware Jump back to checkpoint E9 EF Read error occurred on media Jump back to checkpoint EB F0 Search for p...

Page 65: ...ectory of recovery media 4 2 Rename the BIOS ROM file to be AMIBOOT ROM 4 3 Insert the recovery device to system and then power on the system 4 4 Don t do anything during the recovery function to be p...

Page 66: ...Chapter 5 58 M B Placement Jumper and Connector Information Chapter 5...

Page 67: ...6 Serial ATA connectors 11 F_USB3 4 Front panel USB headers 12 F_PANEL Front panel switch LED header 13 CLR_CMOS Clear CMOS jumper 14 ME_DISABLE ME disable jumper 15 C_INTRUSION Chassis detect header...

Page 68: ...ore Than one pin are numbered When setting the jumpers ensure that the jumper caps are Placed on the correct pins System Board Jumper Setting Jumper Type Description Setting default Picture CLR_CMOS 3...

Page 69: ...ors are used to support the new Serial ATA devices for the highest data transfer rates 3 0 Gb s simpler disk drive cabling and easier PC assembly It eliminates limitations of the current Parallel ATA...

Page 70: ...racket to this header to add a second serial port to your system Pin Signal Name Pin Signal Name 1 PORT 1L 2 AUD_GND 3 PORT 1R 4 PRESENCE 5 PORT 2R 6 SENSE1_RETURN 7 SENSE_SEND 8 KEY 9 PORT 2L 10 SENS...

Page 71: ...tical fiber or coaxial connector C_INTRUSION Chassis detect header This detects if the chassis cover has been removed This function needs a chassis equipped with intrusion detection switch and needs t...

Page 72: ...put_L 2 GND 3 Output_R 4 Ground 5 GND 6 GND 7 N A 8 VCC Pin Signal Name 1 OBR 2 GND Pin Signal Name Pin Signal Name 1 STROBE 2 PD0 3 PD1 4 PD2 5 PD3 6 PD4 7 PD4 8 PD6 9 PD7 10 ACK 11 BUSY 12 PE 13 SLC...

Page 73: ...ooling fan cable to CPU_FAN 2 Connect the standard power supply connector to ATX1 3 Connect the case switches and indicator LEDs to the F_PANEL 4 Connect the system cooling fan connector to SYS_FAN 5...

Page 74: ...stem Ground 2 12V Power 12V 3 Sense Sensor 4 PWM PWM Pin Signal Name Pin Signal Name 1 3 3V 13 3 3V 2 3 3V 14 12V 3 Ground 15 Ground 4 5V 16 PS_ON 5 Ground 17 Ground 6 5V 18 Ground 7 Ground 19 Ground...

Page 75: ...ro ATX cases Refer to the table below for information Pin Signal Function Pin Signal Function 1 VCC 5V 2 GLED0 MSG LED 3 HDD_LED Hard disk LED 4 GLED1 MSG LED 5 GND Ground 6 PWRSW POWER SWITCH 7 HWRST...

Page 76: ...oted on the printed Service Guide For Acer authorized service providers your Acer office may have a different part number code from those given in the FRU list of this printed Service Guide You MUST u...

Page 77: ...USB PCB MODULE 1 22 USB TOP 1 6 SIDE FOOT RUBBER 4 23 LOGO SUPPORT 1 7 RIGHT SIDE PLATE 1 24 MAIN BEZEL 1 8 LED SEITCH HOLDER 1 25 LEFT WIRE NETTING 1 9 CD ROM 1 26 ODD COVER 2 10 CARD READER DEVICE 1...

Page 78: ...Core i5 650 LGA 3 2G 4M 1333 1156 C 2 73W Dual Core KC 65001 CI5 CPU Intel Core i5 660 LGA 3 33G 4M 1333 1156 C 2 73W Dual Core KC 66001 CI5 CPU Intel Core i5 661 LGA 3 33G 4M 1333 1156 C 2 87W Dual...

Page 79: ...S VGA DVI HDMI ATX BRACKET ROHS VG PCPT3 101 288 40N44 120AC GEFORCE 310 512MB DDR2 HYNIX 64BITS VGA DVI HDMI ATX BRACKET ROHS VG PCPT3 102 288 1N141 000AC NV 315 512MB sDDR3 DVI HDMI VGA ATX SAMSUNG...

Page 80: ...dem PCI 56K V 92 Pinball P40 FX 10100 004 HPI56L6 Modem PCI card LSI Universal Modem PCI 56K V 92 Pinball P40 FX 10100 006 Wireless LAN WP81R1 WLAN PCI Card 802 11b g n 1T x 2R Realtek RTL8190 NI 1020...

Page 81: ...Standard 104KS Black US International w o eKey KB PS203 287 Keyboard CHICONY KB 0759 PS 2 Standard 104KS Black Arabic English w o eKey KB PS203 288 Keyboard CHICONY KB 0759 PS 2 Standard 104KS Black T...

Page 82: ...105KS Black Slovak w o eKey KB PS203 308 Keyboard CHICONY KB 0759 PS 2 Standard 104KS Black Russian w o eKey KB PS203 309 Keyboard CHICONY KB 0759 PS 2 Standard 105KS Black Hungarian w o eKey KB PS20...

Page 83: ...074 Keyboard LITE ON SK 9620 PS 2 Standard 105KS Black Spanish w o eKey KB PS20B 075 Keyboard LITE ON SK 9620 PS 2 Standard 105KS Black Portuguese w o eKey KB PS20B 076 Keyboard LITE ON SK 9620 PS 2 S...

Page 84: ...ack Czech w o eKey KB PS20B 098 Keyboard LITE ON SK 9620 PS 2 Standard 105KS Black Romanian w o eKey KB PS20B 099 Keyboard LITE ON SK 9620 PS 2 Standard 105KS Black Turkish w o eKey KB PS20B 100 Keybo...

Page 85: ...d CHICONY KU 0760 USB Standard 105KS Black French w o eKey KB USB03 205 Keyboard CHICONY KU 0760 USB Standard 105KS Black Swedish w o eKey KB USB03 206 Keyboard CHICONY KU 0760 USB Standard 105KS Blac...

Page 86: ...USB03 228 Keyboard CHICONY KU 0760 USB Standard 105KS Black Nordic w o eKey KB USB03 229 Keyboard CHICONY KU 0760 USB Standard 104KS Black Simplified Chinese w o eKey w i farmer PC label KB USB03 230...

Page 87: ...USB Standard 105KS Black Belgium w o eKey KB USB0B 176 Keyboard LITE ON SK 9625 USB Standard 105KS Black Icelandic w o eKey KB USB0B 177 Keyboard LITE ON SK 9625 USB Standard 105KS Black Norwegian w...

Page 88: ...tandard 105KS Black Turkish Q w o eKey KB USB0B 191 Keyboard LITE ON SK 9625 USB Standard 105KS Black Arabic French w o eKey KB USB0B 192 Keyboard LITE ON SK 9625 USB Standard 104KS Black Kazakh w o e...

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