DIGISPENSE 3020 CONTROLLER MODULE
Page 3-113
7 April, 2011
IVEK Corp.
P03L011B
Table 3.4 Common Operational Problems And Solutions
PROBLEM
PROBABLE
POSSIBLE SOLUTION
CAUSE
No power, nothing works.
AC power may be absent or
Ensure AC power cord is plugged into a properly
inadequate. Unit not plugged grounded three-prong outlet capable of supplying
in.
100 - 240 VAC, 50/60 Hz, rated at 4.0 amps.
Fuse is blown.
Unplug main power cord from outlet. Remove fuse
from rear panel fuse holder. Test fuse conductivity.
Install good fuse in rear panel fuse holder.
Supply Breaker is tripped.
Check or reset breaker at panel.
Power is on, controller accepts
A motor malfunction can
Turn off controller power. Check to ensure actuator
a trigger, (START indicator
cause this problem.
module is properly connected to controller. Turn on
illuminates, STOP indicator
controller and try again. If the motor operates
does not), motor fails to rotate,
incorrectly, servicing may be necessary to the motor
and motor is silent.
or the controller. Return complete controller, actua-
tor and pump modules to IVEK Corporation for
repair.
Controller power on and opera-
Motor Cable
Check the cable connection between the Controller
tional, but will not actuate pump
Module and Actuator Module. Inspect and repair
motor.
faulty cable.
Cannot reach Dispense or Meter Production mode is disabled. Go to Setup A screen, change mode to Dispense or
screen.
Meter.
The XXXX function button is not Permission level - confirm
Change permission to a higher level.
visible.
level on SETUP A screen.
Configurable Input 4 - Confirm Apply signal to LOGIC I/O input 4 or change function
current configuration on
of Input 4 with "h14" command.
SETUP B screen.
Inhibited by Serial Interface - Change value of 'k1' command.
Confirm current Lock Front
Panel configuration using the
'k1' command.
Power is on, Controller Module
Permission level is Operator - Change permission level to Supervisor. In Setup A
accepts a trigger, arrow push-
Confirm level in Setup A
screen, press Change Permission key, type in
button do not function.
screen.
password, press enter.
Power is on, display is blank,
The program memory is
Cycle power.
START and STOP indicators
corrupted.
flashing.
Screen displays “Power
Power switch turned off
Make sure nothing is placing pressure on the AC
Down….” For a few seconds
momentarily.
power switch in the back of the unit.
before changing to the Power-Up
screen
