INSYS EloStar Master 3X0 Assembly Instructions Manual Download Page 101

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EloStar Master 3X0 / 4X0 / - smart

Trouble Shooting

Manual V.1.03H

101

Trouble Shooting

9.1

Supplying Power in Case of Power Breakdown

Manufacturers of batteries offer fitting 9V block batteries like 6LR61 (alkaline type),
6F22 (zinc-carbon), 6AM6, 522.

Take

an adapter cable (included in system delivery) and a loaded 9 V block
battery. Access to the operating unit is required.

Connect adapter cable and battery Take notice of the different sizes of the
sockets for negative and positive battery terminal

Plug adapter cable into the socket at the bottom of the operating unit.

Fig. 42: Connect adapter cable

Socket for emergency power supply

Plug of adapter cable

9 Volt block battery

You successfully supply the system with power.

Summary of Contents for EloStar Master 3X0

Page 1: ...Manual and Assembly Instructions EloStar Master 3X0 4X0 EloStar Master 3X0 4X0 smart...

Page 2: ...ication that it is freely available for use Windows is a registered trademark of Microsoft Corporation INSYS locks is a registered trademark of INSYS MICROELECTRONICS GmbH Publisher INSYS MICROELECTRO...

Page 3: ...00 Master 22 3 4 4 Optional Accessory Blocking Unit EloXT II 23 3 4 5 Optional Accessories Cards TwinCard 25 3 5 Intended Use 26 4 Technical Data 26 4 1 Components 26 4 2 Default Settings 28 5 Assembl...

Page 4: ...ntering PIN Code 57 7 9 4 3 Entering PIN Code via Menu Keys 57 7 9 4 4 Entering Code via Numeric Keys 57 7 9 5 Cards 58 7 9 5 1 RFID Cards 58 7 9 5 2 Code Card TwinCard code access not with QPad 58 7...

Page 5: ...Changing the Master Code CIT Master Code 84 7 14 3 Registering PIN Code for Users 85 7 14 4 Changing a PIN Code 86 7 14 5 Deregistering PIN Code 87 7 14 6 PIN Code User Display 88 7 14 7 Registering a...

Page 6: ...he assembly installation configuration and the operation of the system For menu navigation see Menu Navigation in Operating Unit on page 60 for permissions see Authorisation Master User Manager on pag...

Page 7: ...system manager code manager code of lock 1 The optional chip card TwinCard code access is required The optional chip card TwinCard configuration II is required The optional chip card TwinCard language...

Page 8: ...mance of the operating procedure 1 Text which looks like this asks you to perform a task The text may contain names of Keyboard keys and Display Text of the display of the operating unit Text formatte...

Page 9: ...k 1 x power pack 12 V DC Battery compartment optional not within scope of delivery 1x battery compartment Documentation 1 x quick reference DE EN 1 x manual with integrated assembly instructions PDF 2...

Page 10: ...s valid for systems with the following variants of the operating unit 00 FlatControl EloStar Master x00 standard without RFID 10 FlatControl x10 for RFID 125 KHz Hitag LF 20 FlatControl x 20 for RFID...

Page 11: ...rchitecture with 1 lock The basic system consists of an operating unit in the unprotected premises a lock INSYS Lock 300 and an extension unit EloXT II in the protected premises and it consists of a p...

Page 12: ...al V 1 03H 12 The following illustration represents a system with an optional extension unit EloXT II offering additional switches System with 2 locks in outer door Fig 3 System architecture with 1 ex...

Page 13: ...status display Quick open code override code Time Based Functions Delays triggered by alarm and suspicion of attempt at sabotage Silent alarm Display of date and time Auto switching to from daylight...

Page 14: ...the 16 digit system headline Open and Close Dual code according to 4 eyes principle ON OFF Parallel code ON OFF Authorisation to open locks even while timer programs are active can be set for selecte...

Page 15: ...on selected for users these users have to enter the following items in order to open in the following way and in the order given below User personnel number PIN code smart card single use code or RFID...

Page 16: ...sector below Code validity expiration field User blocked after code aging in TwinComm for example you can configure whether and after how many months users are to be blocked and deleted after the vali...

Page 17: ...on p 52 Additional menu Settings Lock system within display of operating unit Optional menu with sub menus Dual code 4 eyes principle Parallel code Forced sequence Opening delay and Week program Via...

Page 18: ...this case Abortion of time program Abortion of time program active Mark this box in order to be able to activate the abortion of time programs via additional pushbutton Press the pushbutton in case y...

Page 19: ...security features for example 3 3 4 Optional Functions with Version EM12 and higher This firmware version is compatible to FlatControl only If not marked otherwise the functions are available also for...

Page 20: ...or and a maximum number of openings the capability of users to open can be restricted With FlatControl only Automatic copying of manager code When changing the manager code the new manager code autom...

Page 21: ...QPad Business x00 standard with dependent OTC without RFID QPad Business x40 for RFID 13 56 MHz Mifare Classic and DESFire HF 3 4 2 Operating Unit FlatControl EloStar Master Fig 6 Operating unit Flat...

Page 22: ...S Lock 300 and INSYS Lock 400 Master With the lock you can lock and unlock the safe container for valuables The lock is located inside the protected premises You can connect up to two locks within one...

Page 23: ...ent alarm duress alarm For UL compliance see p 10 Note In order to use the output functions of EloXT II sever the wires of the jumpers R1 R3 and R5 See section Connecting Blocking Device EloXT II step...

Page 24: ...7 Output contact 3 from FlatControl NC NO dep on Jp Out3 8 Output contact 3 from FlatControl C 9 Output contact 2 Lock status NC NO dep on Jp Out2 10 Output contact 2 Lock status C 11 Output contact...

Page 25: ...e access an optional mobile data medium for System EloStar Master Additionally users also have to enter PIN code in order to open In order to empower users to open locks with card the system manager h...

Page 26: ...y condition approx 1 mA membrane Input condition display active approx 100 mA Dimensions straight 101 6 mm x 101 6 mm x 21 mm L x W x H Dimensions slanted 101 6 mm x 101 6 mm x 47 mm L x W x H Weight...

Page 27: ...class 2 power limited regulated output of 12VDC Blocking Device EloXT II Optional Power supply 12 VDC optional necessary only with output relays in use Nominal rated voltage 12 VDC 15 is 10 2 VDC 13...

Page 28: ...ed with ex works versions of system manager and master code Danger of unauthorised opening Due to security reasons please change the ex works versions of codes as soon as possible All functions to do...

Page 29: ...ontrol on p 34 Lock p 38 Extension unit EloXT II p 40 2 Connect the terminals of extension unit EloXT II p 41 3 Connect the operating and the extension unit via bus cable to the lock p 45 4 Connect th...

Page 30: ...crewdriver and a suitable drill as it may be in order to create mounting points and cable feed through Fig 15 Drill pattern assembly straight front version Fig 16 Drill pattern assembly version with f...

Page 31: ...e foil for attachment 3 Fasten the EMD screw screw used for external manipulation detection in short EMD M3x6 straight version membrane keypad M3X16 slanted version membrane keypad at position C in fi...

Page 32: ...cts use left bore borehole to the right not used 8 Attach the cover and fasten it with snap rivets Fig 19 Cover housing and snap rivets Fig 20 Example housing and caps 9 If required apply caps upon op...

Page 33: ...ecting bus cable A 9 Socket for connecting optional battery compartment 10 Socket for connecting bus cable B not in use with EloStar optional 11 3 contacts at that jumper caps can be inserted left to...

Page 34: ...two fastening points 2 on the outside of the safe and a cable duct 3 according to the following illustration Fig 22 Measurements for drilling holes for the operating unit 1 Space needed for operating...

Page 35: ...the thumb A push keypad to the right B and with the finger nail C lever it and pull it off Caution A wrong order of the steps of the assembly may cause damage to the operating unit Do not take off pro...

Page 36: ...ake off contacts 2 Soldering point for extending the sabotage line 3 JST sockets not used 4 JST sockets for IO functions for connecting other extension units 5 socket for bus cable A socket B not used...

Page 37: ...m Language with Enter or with key or key select another item and confirm selecting that item with Enter Selecting a language as well as the settings Backlight Loudspeaker and displaying the battery po...

Page 38: ...ng and welding at or near the lock before during or after the assembly At and near the lock avoid activity that could cause metal cuttings or flying sparks Improper assembly may cause damage to the lo...

Page 39: ...th JST plugs and 2 cables 6 core with JST plugs and RJ11C RJ 11W plugs 1 Connect a bus cable 4 core from socket A of the operating unit to socket Flat A of EloXT II Flat A in fig Connections EloXT II...

Page 40: ...cking device EloXT II 1 Outline of blocking unit EloXT II 2 Fastening points for unit EloXT II 3 Loosen the screws at the front of unit EloXT II and remove the housing cover You can see the interior s...

Page 41: ...wires of jumpers R1 R3 and R5 with a screw driver See fig Section of PCB EloXT II with R1 R8 on page 23 6 Inside EloXT II secure the position of the cables with a cable strap in order to relieve mech...

Page 42: ...onnected via terminals 17 and 18 Connect the bolt mechanism contacts professionally and according to your demands to the circuit you use You have successfully connected the bolt mechanism contacts of...

Page 43: ...contact professionally and according to your demands You have successfully connected the Status contact of EloXT II 5 6 7 Connecting the Door Open Alarm Contact of EloXT II Not evaluated by UL The doo...

Page 44: ...e tamper loop is closed Fig 32 Circuit tamper line of EloXT II 1 Connect additional elements to the tamper loop via the designated screw terminals on the circuit board assembly of EloXT II 2 If you wa...

Page 45: ...the socket for IO connections of the operating unit via cable with socket FLAT A of EloXT II 3 Connect socket Lock 1 1 A of EloXT II the operating unit to socket Flat A of EloXT II via bus cable Cauti...

Page 46: ...t the time The cursor flashes over the first digit of the displayed time 13 Enter the current time with and and Enter or with the numeric keys The cursor flashes to the left of the weekday 14 With and...

Page 47: ...loXT II as far possible and required and seal the units EloXT II by attaching the adhesive labels VdS onto the cover screws 5 Configure system according to your conceptions You have finished the start...

Page 48: ...ys keypad 2 LED bar LED red action erroneous LED green action successful 3 Enter key for confirming 4 Logo LED red not secured LED green secure LED blue parametrising mode 5 Clear key for cancelling f...

Page 49: ...ds without user input If the user still does not enter anything the system menu will be displayed for some seconds and the display will turn blank You can activate the display by pressing any key Depe...

Page 50: ...tware makes the configuration easier With it the protocol can be read and various time programs can be set The authorisation for users can be adapted flexibly too The system manager enters the data re...

Page 51: ...h kind of numbers is to be used by users The setting of the type of numbers to be used applies to lock masters too Even with personnel numbers used user numbers are on display with the menus User disp...

Page 52: ...on registered at lock PIN and or card stored there Within the user matrix TwinComm QPadComm the right Single use code is selected for the person Activating code 7 digits is configured Date and time ar...

Page 53: ...r more of the following items for the user at the lock PIN code and Code card or and RFID card If box Release is not ticked marked for a user in the user matrix this user will not have any rights and...

Page 54: ...they are blocked override active time programs like week programs block period Release General authorisation for enter code Open Enable opening locks Close Enable closing locks only with closing with...

Page 55: ...rt anew select and import language im and export configuration export protocol CIT Master no 99 change own code Master group 2 administer codes and cards of lock users no XX 98 optional open and close...

Page 56: ...also called system manager code system code in short and its bearer is called system manager With the master code of a lock the PIN codes of the users can be registered and deregistered The code beare...

Page 57: ...With key or key select a digit of your PIN code and confirm with Enter In this way select the digits one by one An asterisk is displayed instead of the digit entered Code After your input a following...

Page 58: ...tive Also see section User Authorisation on page 53 7 9 5 3 TwinCard configuration II language Not with QPad With the optional card TwinCard configuration II the configuration and the protocol can be...

Page 59: ...ers can be transferred Settings You have been authorised to open via a Card The system manager selected the right code card For you boxes Card Release and Open have been ticked user matrix of PC softw...

Page 60: ...code Register Deregister User display Code card Register Deregister User display Lock system version EM11 EM21 and higher Dual code Open Configuration Release time Parallel code Forced Sequence Time d...

Page 61: ...s of the other group only value different or can open with another person of any group value none If option CIT is activated also see Activating the CIT function in this chapter the users of every loc...

Page 62: ...y 2 With menu key or select Open and confirm with key Enter When Open is not on display the lock is open already With 2 or 3 locks in the system Lock 1 is on display too 3 If required select the lock...

Page 63: ...If you confirm with Enter Master PIN code is on display and you can select Code card and open as master 4 With numeric keys or with and and Enter select your user number Also see User Personnel Number...

Page 64: ...rm with key Enter With 2 or 3 locks in the system Lock 1 is on display 3 If required select the lock with menu key or and press Enter Code entry User Master is on display If you confirm with Enter Mas...

Page 65: ...Open and confirm with key Enter Open is on display With more than one lock Lock 1 is on display too 3 If necessary select the lock with menu key or and press Enter again Code entry 1 Master is on dis...

Page 66: ...ter Open Time 00 00 is on display The first 2 numbers indicate the number of minutes the last 2 numbers indicate the number of seconds 6 Wait until the Unlocking delay ends An acoustic signal indicate...

Page 67: ...With menu key or select Open and confirm with key Enter Open is on display With more than one lock Lock 1 is on display 3 If necessary select the lock with menu key or and press Enter Code entry Mast...

Page 68: ...key Enter select the lock if required Code entry Standard is on display as it may be 3 With or and key Enter select Standard if required Standard Code entry Master or Standard Code entry Pers Nr is on...

Page 69: ...r matrix have been marked for you 1 Press key Enter and release it after a second The system checks its status Date and time are on display 2 With key or select Close and key Enter Close and with a sy...

Page 70: ...Code are on display Also see Entering PIN Code on page 57 4 Enter the system manager code Open is on display 5 With Enter select Open or with or and Enter select Configuration or Release time YES NO...

Page 71: ...after lock 1 has closed the system is locked protected Default setting Forced sequence off Activation similar to that of Dual code see above 7 13 1 4 Lock System Time delay Option of setting differen...

Page 72: ...display 3 With or select Date Time and press Enter System manager Code entry 0123456789 as the case may be and Code are on display Also see paragraph Entering PIN Code 4 Enter the system manager code...

Page 73: ...r select the settings required TwinXT active Saved is on display You have successfully configured an alarm device and or switched it on off 7 13 4 Activating the CIT Function 2 User Groups Counter Res...

Page 74: ...ys and select Import Export and Enter Import Export USB is on display 5 With key Enter select USB or with key select Bluetooth and confirm with key Enter Code entry System manager Code is on display 6...

Page 75: ...select Master or present your user identification data System manager Master or User no and PIN code are on display Entering one kind of code is sufficient 5 Press Enter and enter PIN code or with or...

Page 76: ...l is displayed at the screen 2 Insert TwinCard configuration II with the chip on top into the reader 3 In window TwinComm USB select the button Read chip card Protocol data are displayed on the screen...

Page 77: ...anguage As it may be a further language file can be loaded as a Logging language details to be defined at time of editorial deadline 3 Unlock the system by opening lock 1 or by opening all locks 4 Wit...

Page 78: ...ort Import is on display 4 Confirm with Enter System manager Code entry and afterwards Code are on display See paragraph Entering PIN Code 5 Enter the system manager code Data import Insert card is on...

Page 79: ...timer program Blocked period CIT user The user number of the first CIT user is not within the permitted range of 01 99 Enter a value within the permitted range of values Close Code Manual closing wit...

Page 80: ...e permitted range of values Special days An invalid date has been entered for at least one Special day Amend the data for timer program Special days Time delay The value for Unlocking delay Time delay...

Page 81: ...isplay The number of brackets increases as the data are transferred Configuration data are written onto the chip card Data export Remove card is on display 7 Remove the chip card from the operating un...

Page 82: ...age Data import System manager Code entry 0123456789 as it may be and Code are on display See paragraph Entering PIN Code 5 Enter the system manager code Language Please wait and Language Language no...

Page 83: ...onfigure the system Save the system manager code in a secure place accessible to the system manager only 1 Unlock the system by opening lock 1 or by opening all locks See paragraph System State on pag...

Page 84: ...h Enter Code entry and as it may be Lock 1 is on display 4 With menu key or select the lock if necessary and press Enter Code entry Master 0123456789 as the case may be and Code are on display Also se...

Page 85: ...h or you can select CIT master and press Enter Without the CIT function set Code entry Master 0123456789 as the case may be and Code are on display 7 Enter the master CIT master code Master code or CI...

Page 86: ...gister is on display 4 With or select Register and press Enter Register Change code is on display 5 Confirm Change code with Enter Old Code and Lock 1 as may be the case are on display 6 With or selec...

Page 87: ...or select the lock if necessary and press Enter With the CIT function set Code entry and User Master are on display With or you can select CIT master and press Enter Without the CIT function set Code...

Page 88: ...the case may be are on display 3 With key or select the lock if necessary and press Enter With the CIT function set Code entry and User Master are on display With or you can select CIT master and pres...

Page 89: ...isplay See paragraph Entering PIN Code above 6 Enter the master CIT master code Master code or CIT code Please wait and afterwards Register User 01 are on display 7 With or and key Enter or with the n...

Page 90: ...th select Deregister and press Enter Code entry and Lock 1 as the case may be are on display 3 With key select the lock if necessary and press Enter With the CIT function set Code entry and User Maste...

Page 91: ...Enter With the CIT function set Code entry and User Master are on display With you can select CIT master and press Enter Without the CIT function set Code entry Master 0123456789 as the case may be a...

Page 92: ...ntrol Fig 40 Connect adapter cable to operating unit 1 Socket for emergency power supply 2 Plug of adapter cable 3 9 Volt block battery You successfully supply the system with power 7 15 2 Displaying...

Page 93: ...display Choose whether to reset the complete system with Terminal or whether to reset a lock with Lock 5 Confirm with Enter or select Lock and Enter and Lock 1 or Lock 2 as it may be and Enter Code e...

Page 94: ...te and time are on display 14 Press key Enter in order to set the time The cursor flashes at the first digit of the time setting 15 Enter the current time with and and Enter or with the numeric keys T...

Page 95: ...nd press Enter Service Regist New lock is on display 4 Confirm with Enter Regist New lock New lock is on display Go on and perform the steps of Additional New lock in case a lock is to be added to the...

Page 96: ...ble is on display 4 Connect the cable and confirm the connection with Enter Error com Setup error would be on display if the new lock had been addressed before Serial number Lock 2 3 Code entry System...

Page 97: ...te on page 50 2 If the display of the operating unit is blank press key Enter The system tests its status Date and time are on display 3 With key or select Service and press key Enter Service Reset is...

Page 98: ...opening all locks See paragraph System State on page 50 2 With key select Service and press key Enter Service Reset is on display 3 With select Motor service and press Enter again Service Motor servic...

Page 99: ...d for special models Licencing FF is displayed in case of an error 6 Enter a 10 digit sequence of ciphers without blanks consisting of the 2 digit function number 02 and the 8 digit licencing code Ent...

Page 100: ...at states that the agents are compatible with plastic polyethylene PE ABS and PC ABS disinfection by wiping afterwards wipe keypad surface with cloth moistened with drinking water All Other Components...

Page 101: ...e included in system delivery and a loaded 9 V block battery Access to the operating unit is required 1 Connect adapter cable and battery Take notice of the different sizes of the sockets for negative...

Page 102: ...unit with the screws and proceed like described in Attaching the Operating Unit QPad steps 2 9 page 30 Take care to include mounting and connecting further option boxes if required 7 Connect the syste...

Page 103: ...the manager code Date Time Code entry System manager and Code are on display 16 Enter the system manager code After code input the system time and date are on display 17 Press key Enter in order to se...

Page 104: ...sable 2 Unloose the 2 screws that were behind the menu keypad before remove the operating unit and remove the plugs of bus cables A and B form the sockets of the printed circuit board of the operating...

Page 105: ...ock Serial number Lock 1 and Code entry System manager and Code are on display 11 Enter the system manager code Serial number Please wait is on display The serial number of the operating unit is store...

Page 106: ...ck system Registered are on display 18 If required remove the menu keypad see step 1 19 Remove the protective foil B from the back of the keypad Fig 42 Glue the menu keypad onto the operating unit 20...

Page 107: ...above Authorisation Open User is not allowed to open the lock Please contact your System manager see above Authorisation PIN code User is not allowed to enter PIN code Please contact your System manag...

Page 108: ...al error Please contact technical support Error EEPROM A DMS TM Error when writing reading the EEPROM of the bus system A of lock DMS of the operating unit TM for terminal Repeat the procedure which c...

Page 109: ...ersons responsible for security check whether someone has tried to manipulate the system Lock mid pos no Lock bolt is neither engaged nor disengaged but in middle position Check whether there is an ob...

Page 110: ...31 if you do not wish that active timer programs are suspended or Switch off authorisation quick open code in the User matrix PC software Trivial code A user an operator has entered code which contai...

Page 111: ...ing them to a certified local waste recycling company in your country you where these materials are collected for later recycling and reuse or send them to the following address Frankenberg Metallrecy...

Page 112: ...EloStar Master 3X0 4X0 smart Trouble Shooting Manual V 1 03H 112 12 Notes t...

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