Detection Scenario
The robotics firmware auto-level process was unable to update one of the
Robot Controller Board's flash parts.
Root Causes
One of the Robot Controller Board's flash partitions is bad.
Possible FRUs
Robot Assembly
Resolution
Perform “DR086: Resolve Robotics Degraded Flash Warning” on page 6-86.
T120: Robotics Y-Axis Motion Failure, Tape in Picker
Description
GUI Description: A Y-axis motion error occurred while the robot was moving
a tape cartridge.
Explanation: A y-axis motion error that cannot be considered a complete
obstruction has been reported by robotics. Because a tape is in the picker,
tape recovery must be a part of the resolution strategy. This ticket only
occurs during a robotics move, not during a robotics get or put.
Detection Scenario
1.
A specified move in the y-axis cannot complete.
2.
Robotics firmware reports a y-axis error condition.
Root Causes
1.
A physical obstruction in the path of the robot's motion. Examples
include tape cartridges that are extending from the picker assembly or
from a storage location, as well as tape cartridges or debris that may
have collected on the floor of the library.
2.
A large number of electrical hardware failures. Firmware or hardware
detects that motion control is not occurring properly (encoder issues,
motor driving circuits, motor winding issues, etc.)
3.
A relatively small number of mechanical hardware failures that do not
result in the detection of a complete obstruction, but where motion
control generates robotics firmware error codes (contamination or damage
to encoder wheel, high friction, etc.).
Possible FRUs
v
Y-carriage Assembly (if Model 1 robot is installed) or Robot Assembly (if
Model 2 robot is installed)
v
Cable Spool
Resolution
Perform “DR088: Resolve Robotics Y-Axis Motion Failure” on page 6-87.
T121: Robotics Y-Axis Motion Failure, No Tape in Picker
Description
GUI Description: A Y-axis motion error occurred, which does not seem to be
the result of robotic obstruction.
Explanation: A y-axis motion error that cannot be considered a complete
obstruction has been reported by robotics. Because a tape is not in the picker,
tape recovery is not necessary as part of the resolution strategy. This ticket
only occurs during a robotics move, not during a robotics get or put.
Detection Scenario
1.
A specified move in the y-axis cannot complete.
2.
Robotics firmware reports a y-axis error condition.
Chapter 6. Service Action Tickets (Txxx) and Diagnostic Resolutions (DRxxx)
6-49
Summary of Contents for System Storage TS3310
Page 2: ......
Page 6: ...iv TS3310 Tape Library Maintenance Information...
Page 8: ...vi TS3310 Tape Library Maintenance Information...
Page 18: ...xvi TS3310 Tape Library Maintenance Information...
Page 20: ...xviii TS3310 Tape Library Maintenance Information...
Page 22: ...xx TS3310 Tape Library Maintenance Information...
Page 28: ...1 6 TS3310 Tape Library Maintenance Information...
Page 76: ...3 14 TS3310 Tape Library Maintenance Information...
Page 92: ...4 16 TS3310 Tape Library Maintenance Information...
Page 196: ...6 94 TS3310 Tape Library Maintenance Information...
Page 242: ...7 46 TS3310 Tape Library Maintenance Information...
Page 378: ...8 136 TS3310 Tape Library Maintenance Information...
Page 382: ...9 4 TS3310 Tape Library Maintenance Information...
Page 390: ...10 8 TS3310 Tape Library Maintenance Information...
Page 396: ...A 6 TS3310 Tape Library Maintenance Information...
Page 415: ...Library Electrical Block a66mi038 Appendix C Library Diagrams C 7...
Page 416: ...Library Control Blade a66mi042 C 8 TS3310 Tape Library Maintenance Information...
Page 417: ...Library Control Blade Functions a66mi039 Appendix C Library Diagrams C 9...
Page 418: ...Accessor Control Block a66mi040 C 10 TS3310 Tape Library Maintenance Information...
Page 421: ...a66mi036 Appendix C Library Diagrams C 13...
Page 423: ...Library Power System a66mi044 Appendix C Library Diagrams C 15...
Page 424: ...a66mi043 C 16 TS3310 Tape Library Maintenance Information...
Page 484: ...D 60 TS3310 Tape Library Maintenance Information...
Page 494: ...E 10 TS3310 Tape Library Maintenance Information...
Page 498: ...F 4 TS3310 Tape Library Maintenance Information...
Page 504: ...G 6 TS3310 Tape Library Maintenance Information...
Page 520: ...H 16 TS3310 Tape Library Maintenance Information...
Page 526: ...X 6 TS3310 Tape Library Maintenance Information...
Page 529: ......
Page 530: ...Part Number 46X4072 Printed in USA GA32 0478 08 1P P N 46X4072...