IBM System Storage TS3310, Maintenance Information, Page: 469 / 531

Table D-11. Error codes on the Single-character Display (continued)
Error Code Cause and Action
7
Media error. The tape drive determined an error occurred because of a faulty tape cartridge or an
invalid tape cartridge. Ensure the tape cartridge is the correct media type:
v Ultrium -1 tape cartridges are not supported in Ultrium-4 tape drives.
v Drive will not accept an expired Cleaning Cartridge.
v Drive will not accept a WORM cartridge when running diagnostic tests in Maintenance Mode.
v Drive will not write over existing datasets on a WORM cartridge. Ensure you are appending
datasets on WORM media rather than attempting to write over existing datasets.
If the tape cartridge is the correct media type, try another tape cartridge. If the problem occurs
with multiple tape cartridges, use the following procedure:
1. If possible, run the tape cartridge in a different tape drive. If the operation in the other unit
fails and
6
or
7
displays, replace the media. If the operation succeeds, run “Function
Code 1: Run Drive Diagnostics” on page D-28.
Attention: When you run the Test Cartridge & Media diagnostic, data on the suspect tape is
overwritten. Use only a scratch data cartridge to run the test.
v If the diagnostic fails, replace the drive.
v If the diagnostic succeeds, clean the drive head (refer to the drive cleaning operation in this
manual) and run “Function Code 1: Run Drive Diagnostics” on page D-28.
– If the drive diagnostic fails, replace the drive.
– If the drive diagnostic succeeds, perform the operation that produced the initial media
error.
The error code clears when you remove the tape cartridge or place the tape drive in maintenance
mode.
8
Interface problem. The tape drive determined that a failure occurred in the tape drive's hardware
or in the host bus. Refer to the problem solving information in this manual. If
8
was displayed
while running "Function Code 6: Host Interface Test":
1. Verify the correct interface wrap tool was attached during the test. The test will fail if the
correct interface wrap tool is not attached.
2. If the correct interface wrap tool was attached during the test, replace the drive. The error
code clears when you place the tape drive in maintenance mode.
Note:
The error code clears 10 seconds after the drive detected the error or when you place the
drive in maintenance mode.
9
Tape drive or RS-422 error. The tape drive determined that a failure occurred in the tape drive's
hardware or in the RS-422 connection. See “Function Code 7: Run RS-422 Wrap Test” on page
D-33 or refer to the Library procedures to isolate the problem to the drive. The error code clears
when you place the tape drive in maintenance mode.
Appendix D. Using Ultrium Drives
D-45