DR083: Resolve Drive Voltage Problem
Problem:
A tape drive detected a voltage problem. This problem may occur when a separate drive is being activated.
Troubleshooting Steps:
1.
Close this ticket, then remove and reinsert the drive sled to clear the fault.
2.
If this ticket reoccurs, ensure that the facility AC power cable is secured to the power supplies. Ensure that no
fault condition is indicated on the power supply LEDs.
DR084: Resolve Robotics Firmware Image Error
Problem:
The normal robotics firmware auto-level process was not attempted. This problem is caused by a missing or corrupt
robotics firmware update file.
Troubleshooting Steps:
1.
Close this ticket, then perform a library firmware upgrade to the current firmware revision.
DR085: Resolve Robotics Auto-Level Failure
Problem:
The normal robotics firmware auto-level process did not complete successfully. This problem may be caused by one
of the following conditions:
1.
A robotics flash image failed validation by the Y-Axis/Picker Assembly Controller Board.
2.
A flash programming error occurred on the Y-Axis/Picker Assembly Controller Board.
3.
An error occurred when updating the picker Imager flash.
Troubleshooting Steps:
1.
View the ticket details and note which firmware image failed.
2.
Close this ticket.
3.
Retry the auto-level process by re-initializing the robot (i.e., open and close the main access door).
4.
If this ticket reoccurs during the retry, continue to Step 5. Otherwise, no further action is required.
5.
If ‘Robot' firmware is identified in Step 1, replaceY-Axis Picker/Assembly Controller Board. If ‘Imager' firmware
is identified in Step 1, replace the Picker assembly.
6.
Close this ticket, then perform a library firmware upgrade to the current firmware revision.
DR086: Resolve Robotics Degraded Flash Warning
Problem:
One of the Y-Axis/Picker Assembly's flash partitions could not be updated. Because one of the two flash
partitions is properly functioning, auto-level can still occur and the robotics subsystem can go ready. This is a
Warning ticket. Flash is in a degraded mode and the backup image is unavailable.
Troubleshooting Steps:
1.
Replace the Y-Axis/Picker Assembly Controller Board.
2.
Close this ticket and monitor for recurrence.
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TS3310 Tape Library Maintenance Information
Summary of Contents for System Storage TS3310
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Page 415: ...Library Electrical Block a66mi038 Appendix C Library Diagrams C 7...
Page 416: ...Library Control Blade a66mi042 C 8 TS3310 Tape Library Maintenance Information...
Page 417: ...Library Control Blade Functions a66mi039 Appendix C Library Diagrams C 9...
Page 418: ...Accessor Control Block a66mi040 C 10 TS3310 Tape Library Maintenance Information...
Page 421: ...a66mi036 Appendix C Library Diagrams C 13...
Page 423: ...Library Power System a66mi044 Appendix C Library Diagrams C 15...
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Page 530: ...Part Number 46X4072 Printed in USA GA32 0478 08 1P P N 46X4072...